Crystal Light

Our experience started out great with the Crystal Light they answered every question,catered to just about every need in the beginning.Except the day of my hostesses were suppose to be able to get in for set up at 5:15pm but the reception that ended at 5pm still had people partying and when they told management he basically said that he could not put the people out that my hostesses had to work around them or wait til they left.The venue allowed the back entrance to be opened which they were instructed not to do, due to the fact that we had a check in list which meant we got several guest that did not rsvp be allowed to enter which cause our count to go over.They only gave us one server for our head tables who kept putting the food on the end with the groomsmen which meant it never made it to the bridesmaids so we had to keep complaining about that.We told them that our lower head table was the kids headtable and they put champagne on their table for toast and it took forever to get them to remove it.And our bar was scheduled to be reopened at 8pm and didnt get reopened until 8:30pm due to their lack of communication.Other than that the food was fine when we did get some and they only charged us an additional $100 for our guest overage due to the fact it was their fault.