David Chang

Hi Tatiana(Not your real name)-

First off, we pride ourselves on being responsive to our clients so I am sorry if you felt like you did not get the service you expected. That said I have some issues with your "review". Firstly, at our last meeting, your fiance asked me how we handle overtime and I said that we were happy to stay as late as you wanted based on the overtime fee in your contract with our company. He then said "Why don't we just extend the party an hour right now. How much is that?". It was completely his idea and I even asked "Are you sure?". The overtime fee covers my fee but also covers the fees of 2 lighting technicians who setup the uplights and the dancefloor lighting as well as an audio technician that setup your sound and a truck driver who returns at the end of the night to pick up all of the lighting and sound equipment. By extending at this final meeting, you changed the end time of the event and thus the fees of all of the aforementioned staff. At the event, you chose not to continue the reception until the new end time but all of the staff had already been booked and paid until this new end time. This is why it states in our contract with you that all payments are non-refundable. I pointed this "Term" out when you signed the contract so this is not something new. The staff and I were more than happy to perform our services until the new end time but you chose to end the event earlier. Just like if you had paid for your wedding venue until the new end time, I am sure you did not expect them to refund for the unused time or staff or alcohol or food.

As far as your actual complaints about my performance, I tried to make it as fun of a dance party as I could. I always try to do that. I played a mixture of music and read the crowd like I always do. They danced for quite a bit of time and appeared to have fun. The fact that the bar was in the other room meant that guests had to go into another room for a drink. I also came to you and your husband several times to see if you wanted me to play anything or do anything differently and the answer was always "You are doing great, thanks!". The fact that your guests faded a little earlier than you expected was not because I did not try to make them dance as long as possible. If you had wanted me to play anything different or at any different volume, all you had to do was ask.

The statement about my credentials I consider an incredible insult! I have successfully DJ'ed in the toughest market in the world for over 20 years. I think my longevity and the thousands of happy repeat clients speaks to my credentials. I have also been written about in numerous publications such as the NY Times, New York Magazine, Modern Bride, The NY Observer so I believe I am sufficiently vetted. We are also recommended by many of the countries top event planners and venues.