David's Bridal

I LOVED my dress. It fit perfect and i didn't have to alter it. All of my bridesmaids, flower girls and my mom got their dresses from here. Everyone liked their dresses and looked great. The color coordinating is so easy to do here. My only complaint is they messed up on more then one of our orders and blamed us for their mistakes! If we didn't order early i probably wouldn't of had everything i wanted and needed. Over all it was a good experience.

The customer service wasn't very good- The women that was asigned to me didn't listen to what I liked- She didn't help me with any of the dresses- I was able to find a dress discontinued for my budget- which worked best for me since I didn't have to go back there- I did not get my dress altered there-

I was nervous because I had heard so many horror stories about poor customer service at David's Bridal. I had a wonderful experience in trying on dresses. The woman who worked with me got me to try on a dress I did not like in the photos or on the rack, she just thought it might suit my style. This was after she patiently helped me try on various styles of dresses to narrow down my preferences. I am so glad she did because it was the dress for me. I decided that day and did not look any further.

I gave a low rating on responsiveness because of my contact with the alterations department. I had to call a few times to get an appointment and was given an appointment time very early for my wedding. I ended up going with a private seamstress who charged a lot less and was able to do the altering closer to the wedding.

I LOVE my dress - it is so beautiful and fairy tale - just what I wanted. I got it on sale ($300 off) and also got free shipping. I ended up not needing alterations, so I lucked out on that. I thought this dress was unaffordable, but with the sale price, free shipping and lack of alterations needed, it was within reach. I also ordered my flower girl dresses from here. I had trouble getting the correct color sashes (they showed a color online that they no longer carried in the store). I had to be assertive to get customer service on this, but in the end, they did do a good job and get me the sashes. One of the dresses ended up being too small, but they got us a new size in time. My tiara that I ordered was beautiful, but arrived broken and I had a hard time getting the new one shipped when it was supposed to be. It took some follow up on my end, but I was happy with the end result.

I looked up reviews ahead of time and knew to set up an appointment for a fitting. I looked through a book and marked all the dresses I wanted to try out and got to do so with 3 dresses at a time. I got the opportunity to try on dresses to see how they looked. I ended up going with the first dress I tried on. It was a beautiful, but I was actually able to find the same dress on craiglist, a community classifieds website, that included a veil with Swavorski crystal for the price of the dress. It was brand new, not used, she just wasn't getting married anymore. These dresses are beautiful. Who needs to pay an arm & a leg for a dress you where one time?

I got my dress during their $99 sale. My dress was not $99 but I was able to get my dress, veil, earrings, shoes, slip and bra for less than $800. I was very pleased with my sales guy. He knew what he was doing and I found my dress during my first visit. I was very happy!!!! We were also able to find my bridesmaid dresses and my mom's dress. My mother-in-law was so envious of my mom's dress :) The only thing was the flexibility of appointment times for getting the dresses fitted. They did not have very many appointment times that worked with my schedule.