Davids Bridal
Burbank, CA 91504
(map) Phone: 818-238-9001
Reviews for Davids Bridal
GUEST




I guess I walked in expecting too much from a bridal gown chain store, but I thought I'd at least get a smidge of the "Say Yes to the Dress" experience, but no. You're lucky if they even come back to check on you once they grab you 2 out of the 10 dresses you want to try on. I can't tell you how many times I heard "Oh, we don't have this dress in stock". So frustrating! And forget about having them help you into this huge dress that weighs 50 pounds. Defiantly bring girls with you to help you, because your consultant won't.Bottom line is that I did buy my wedding dress there. I fell in love with it and the price ($600). However, I also got all my alterations done there, too and that was a big mistake. I ended up paying an additional $400 just in alterations. All they did was hem the bottom of the dress, move the back panel up 1/4 of an inch, add bra cups and a bustle. $400 seems really expensive for 4 things. I would advise you to take your dress somewhere else to get it altered, if needed.
GUEST




Some (not all) of the staff can be a little more friendly. I can sit here and talk about some of the things we didn't like. However, the service we received from 'Ashlyn' was very friendly, and personal. I didn't feel as if I had a salesperson assisting me, but more like a friend. The overall service is great! Very convenient for you to pick out your selection online, then go in to the store to try them on! Thanks Ashlyn!
GUEST




the help was amazing and found exactly what i was looiking for in a dress and accessary
GUEST




I recommend David's Bridal when shopping for a dress. They voice their opinion and really help you find the perfect dress
GUEST
GUEST




I didn't expect amazing service from a corporate wedding vendor, and they certainly did not exceed my expectations. I ran into a few issues with them, the most notable being:1) they failed to call me to tell me that my gown had arrived (I had to call them)2) the shoes I ordered to have dyed ivory came back with blue stains on them (careless); they replaced them though so that was good.3) several of the loopholes for my bustle (it was the under-the-gown type) were too small and the buttons could not fit through them - my bridesmaids had to safety pin parts of my dress up so that I wouldn't trip over it. I have no idea how the woman who did the alterations for the bustle managed to get the buttons into the loops when I tried it on in the store - she must have fingers of steel, or the loops shrank when they steam cleaned it.4) I asked if they could alter my gown for a tighter fit (the bodice felt like it would slip when I moved around) - they wouldn't do it because they thought it was tight enough already. The bodice moved too much for my liking and I had to keep hiking it up throughout the evening)Long story short - if you can catch their mistakes BEFORE your wedding day, then they can probably make things right for you. Truth is, they seem to do a pretty good job but only after some trial-and-error.




I looked at many dresses from Davids Bridal and decided on two which I purchased on the spot. What a great place they made me feel like very welcomed.




My sister got her dress there, we were told they would call us when it came in. We never got a call, infact we called them! & when we went to pick it up, it was wrinkled, it wasn't even steamed as they told us it would be when she first bought it.. So we had to leave the dress there and come back for it almost a week later. It was a big inconvenience because it was the week of the wedding. Aside from that, everything went well. The prices are reasonable, I just wish they would be more on top of things. I got my shoes from there too, no complains there, but again I had to call them, they never called me!
GUEST




They have so many dresses here and at afforadable prices. I wanted the perfect dress but I didn't want to pay thousands for it. I found exactly what i was looking for on the clearance rack! It was a beautiful beaded/lace sweetheart dress. I loved it and everyone kept complemanting on how beautiful it looked! The alterations department where also so great! Had such a great experience here!
GUEST




Loved my dress for the value I payed. My bridesmaids got their dresses here too and it all worked out! Great color and fabric on all dresses we purchased. Staff was friendly and helpful
GUEST




Good thing I had my fittings! After my first fitting I went back, and thank goodness I tried again, because the back of my dress of hemmed up too high - it didn't even touch the ground. It had to be re-done and so it took an extra few weeks. I went back just 3 weeks prior to my wedding and everything was fine (thank goodness). The seamstress ladies were very nice and are very helpful in the fitting. Overall it was a good experience. Just allow time for alterations.




I got my bridesmaid dresses. They got great selections of dresses! Price is very reasonable!!
GUEST




My experience with David's Bridal was good; the customer service is good. The only negitive is that they charge to steam your dress after they wrinkled it in there ridiculously small dress bag. Overall I had a great experience with them.Thank you
GUEST




The overall experience at the Burbank location was very nice. The fitting process was good and my consultant was attentive and got all the dresses I selected. She didn't stay to help me get into any of the dresses, my sister did that for me. She did make sure to check in with us on a regular basis though. It would have been nice to have her a little closer to provide the clothes pins to help cinch in the waist or hips of some of the dresses I tried on. When I went to stand on one of the podiums to look at the dress another consultant was talking in front of the mirror and wouldn't move out of the way so I could see myself. She gave me a little attitude when I asked her to slide over. I wasn't her client and she made me feel that way. It didn't ruin my experience but it is something I still remember. I would recommend this location just be aware that you won't get as much personal service as you would in a smaller bridal salon.




Horrible experience from David's Bridal. The staff consultant was uninterested in helping me. She just grab the dress and hang it to the closet. No help in terms of getting into the dress. I didn't end up liking any dresses in there.
GUEST




the only thing i was a bit unhappy with was how expensive the alterations were - but overall, they present a real value.
GUEST




The staff are wonderful and they have dresses for all budgets. My dress was beautiful and very reasonably priced for the amount of lace and beadwork. The chapel train flowed beautifully which made my maid of honor's job too easy :). Alterations were very reasonably priced (I only needed a bustle done). I was never disappointed when I went to their store; consistently, the staff were wonderful and very accommidating, even the times I did not make an appointment first. We also got the bridesmaid dresses and flower girl dresses there and they were beautiful. Highly recommend this store due to the vast inventory of dresses they have in stock. I tried on at least 10 in my size. It makes it so much easier to decide what you want when you can try things on.
GUEST




They did my alterations and steamed and pressed my dress as well as help me find the perfect comfortable flat shoe! The dresses can get pricy but their shoes and accessories are not too bad. I have nothing bad to say about this branch of David's Bridal.
GUEST




I know that David's Bridal typically gets bad reviews. I agree depending on which location though. I initially went to the one in Northridge and got horrible service! I decided to go to the one farther from where i live, which is the Burbank location. WHAT A DIFFERENCE! The one who helped me there is Andriza. She was awesome! She was friendly, patient, honest about how the dress looked, and she remembered me each time i came in to the store. I had such a great experience there and am very happy about the dress i chose.
GUEST




Davids Bridal Burbank has a selection of about the same selection as the next David's Bridal. I would suggest looking at there dresses that have been discontinued. That is how I found mine--and it was half off. So in one way you pay less, and in another not every other bride will have the same dress as yours.Their veils are gorgeous, and so are their tiaras--but my mistake was that I immeadiatley bought the ones that she put on me when I tried my dress. Although I love them, I wish that I would have looked more---and they do that to get you to buy---i fell for that trap! Their shoes are too expensive--try DSWI also did not get my bridesmaids dresses there, although I did like their selections.------------------------DRAMA-------------------One thing I will not recommend about any David's Bridal is their alteration services. DO NOT GET YOUR DRESS ALTERED AT A DAVID"S BRIDAL!!!!!!!! They are rude, expensive, and rude.I needed my bust to be taken in, therefore, the straps on the dress were shortened also shortening the back--my zipper would not go up...they charged me to take out the back---STUPID!!! and expensive. I spent almost as much on the alterations as I did on the dress. They did do a good job on the pressing---but I think that should have been a free service with alterations.So, if altering your dress (almost inevitable) make sure to do it at least 3-4 months ahead of time in any place (Especially Davids Bridal)




I only went to David's Bridal because I was at the nearby IKEA and saw the store from the freeway. I thought why not, I had a seen a gown in a bridal mag from their Galina collection that I liked. Let me just say it is not the same high end experience that the fancy boutiques give you. It's more like a gown warehouse and many were pretty yucky.
However, I had a really funny and service oriented sales associate help me. We quickly found the gown I saw in the bridal mag and I picked out a few more super simple gowns. Four or five gowns in, I finally tried on THE GOWN. It is a heavy ivory satin strapless dress, with a slight sweetheart neck, trumpet skirt, and small train. I added a cummerbund style obi-sash in same ivory color as the gown. It fit perfectly and looked way more expensive than it was.
I bought it right there and then. I got the elegant, simple, and tasteful gown I was dreaming of at 1/10th the price I was prepared to pay. WOW!! I had been to a few fancy boutiques and tried dresses on. If you're looking for high design you won't find it at David's. But for a simple gown like mine, it was so similar in every dimension (fabric quality, fit, etc.) to other dresses I had tried on for 10-15x the price, I could not walk away.
GUEST




They did a wonderful job on my bridesmaids dresses. Staff was very helpful. Even helped me out with the mistakes that I made myself!!I got exactly what I wanted.
GUEST




Absolutely loved the dress I got at David's Bridal. They were nice, courteous and extremely helpful.




I never thought I would enter a david's bridal, let alone purchase my dress there. I'm no longer a hater. It ended up being a great place. I was in the store for about 20 minutes and the first dress I tried on was the one I purchased. You should definitely ask about their sales. I could have waited a little longer for the price to go down by 20%. I'm not complaining though since it was only $375.
Many people complimented it and were surprised that it was from david's bridal. Several people thought the dress was around $1000.
GUEST




After searching and searching for affordable yet beautiful invitations I finally found what I was looking for at David's Bridal. They were pretty and inexpensive. When I received them I was disappointed to see that some of the invitations were not printed correctly (some ink transferred to envelopes) but they more then made up for it by including a bunch of extras! They were delivered quickly and packaged well. As with any invitation I would recommend ordering extras and lots and lots of extra envelopes. They only thing I would have liked to see is sample invitations. It would be nice if they carried them in the store.




My mom suggested we look at David's Bridal for my wedding dress and I moaned a little. "Davids Bridal? Soooo tacky!!" But she said it can't hurt to look, "you never know". I decided to listen. You know what? It wasn't nearly as bad as I had imagined. The Burbank store is HUGE and new and nice. The sales associates were very helpful and had me flip through their catalog and tag the dresses I liked. This was a very easy way to weed out the "uber tackies" as I like to call them and actually find some pretty stylish dresses. Then my consultant, Laura, brought the dresses I flagged out, helped me get into them and clipped them for me. She didn't rush me, was not pushy, and even let me take pictures. She also was very knowledgeable about the dresses. In the end I found two I liked, and though neither is "the one" I am now convinced you can find a decent dress there, and the prices, for the most part, are pretty reasonable!
I will say though, that after trying on dresses at La Soie in Torrance, I can totally see how David's Bridal dresses are not quite of "top quality" when it comes to fabrics. lace and bead work, and construction/cut. Plus on of my favorite dresses at Davids was $800, and I found a much much better dress at La Soie for $1050. Personally, I'd shell out the $250 extra for a top quality designer dress... But to each her own.
GUEST




The person helping me was now as knowlegable as people who helped me at salons, but I liked being on my own. This let me look for what I wanted and accessorize as I saw fit without having someone babysit me. I found a cheap dress that I haven't seen on a bride since and it was on sale!
GUEST




The staff never called back and was WAY over booked! The apopintment that I set was worthless!!! The person helping me had 2 other brides at the same time as me. Thank god for my Maid of Honor, once I got a room she did EVERYTHING! David's Bridal has great dresses for the money... But I would try another location!
GUEST




The ONLY decent thing I have to say about David's Bridal is that at least the dresses are relatively inexpensive. Besides that, I'd never ever recommend them to anyone. During the alterations for my wedding dress (with a different seamstress, not at David's) we discovered that the inside skirt was sewn in backwards and the seam was facing out instead of towards the inside, which was causing obvious lines through the material. The seams of the out-most layer of organza were cut very roughly, too, and rough edges poked out through the material causing irritation and red marks on my arms. Basically, to FIX the problems with the construction of the dress, before it was even altered with the 2 tiny darts it needed to fit me perfectly, cost MORE than the dress did when I bought it.The bridesmaids dresses were fine and were delivered on time, but the process of trying on and buying the dresses was pretty horrible. They don't have everything in the sample colors, so you have no idea what the color combination you think you want is going to look like. They are completely under-staffed and it took over 2 hour for 3 girls to try on and buy the dress we already knew we wanted. And they try to get you to order a dress that's a size too big so that you have to alter it and pay them more money. My sister also had a horrible shoe-dying experience at the David's in Vegas. They were spotty the first time, black instead of brown the second time, and the strap broke on her third pair.




Like many of the other brides I only stopped by David's Bridal on a lark and ended up buying my dress on that trip. I had visited 5 bridal shops before that, from a Vera Wang collection to discount designer dresses to a outlet of sorts.
I liked David's bridal the best because they really have everything and for a reasonable price (mine was only $400). They don't pressure you like other discount stores and the price (not including the expensive alterations) isn't in the thousands for a dress that ended up looking wonderful.
Also the salesperson that helped me actually picked out the dress I ended up buying saying I just had to try it (even though by description it was not at all what I was looking for), and once I tried it on I just told my bridesmaid... I think this is it.
I got alterations done here.. which I would suggest you go elsewhere if you have any recommendations. The first time I came to pick it up at the appointed time (you can only pick it up M, W, F) they said it was going to take another hour, however I stopped out at lunch to pick it up and so I had to reschedule the pick up. (If I didn't end up taking time off before the wedding this would have been a major hassle). Also I thought it was a bit expensive because the dress fit me perfectly I only needed a bustle and a hem and that cost almost $200. (I'm not sure how much it should cost but it seemed a bit high)




My wife went to David's Bridal in Burbank and came home with a beautiful dress after 1 day of trying on dresses, and she looked beautiful in her dress and nobody would have known where she got it. It was a great price, and the people there were very nice and helpful. She was very happy with her dress, even though it did not cost a fortune. We would recommend it to anyone.




I tried on gowns from about 4 various shops, including David's. The ease and simplicity of David's was one of the determining factors to purchasing my dress there, as well as a fantastic price. My gorgeous dress was only $550! One of the best parts about going with a dress from David's was that I could try on several styles while in California with my mom, then head back to Portland and model the top 2 options for a couple of girlfriends who helped to narrow it down. I was certainly not impressed with the other shops I checked out - their prices were way out of my budget, and some of their dresses had obviously been tried on by hundreds of young women for many years.
GUEST




David's Bridal is an exceptional wedding shop that helped me find the dress of my dreams. The agents were nice, friendly and very respectful. They were also very helpful and showed me dresses within my budget and were worth every penny. When I decided on my dress, they were also very accommodating regarding alterations and made it easy for them to get done at a reasonable price.




Yes I got my dress from David's Bridal. Didnt think I would. Went there just to look around and actually found a dress I loved for a a very low price. I got it in about 2 months. The staff was very attentive and helpful. So good experience all the way around. I am surprised because I have read so many bad reviews about them. Guess I got lucky.
GUEST




I would recommend using them if you have 6 or more months to plan a wedding.
GUEST




My dress was beautiful, it didn't look like I paid $650.00! My sales rep, Andriza was great, but the rest of the staff were not that helpful. This place is also so busy on weekends, it's chaotic. My rec is go during the week during work hours, so that there is no fighting for space in time. It's a must for girls on a budget!
GUEST




the dresses were amazing but the service was pretty bad. everything came in on time though and the dresses were very well made.
GUEST




My dress was beautiful, especially given the price I paid for it. It was definitely a good deal for a beautiful dress. The lady that helped me try on dresses and the alterations ladies were great, but the rest of the staff was a little questionable. The manager seems to be very efficient at what she does, but she's a bit rude with people at times (for example, she was criticizing some employees in front of customers). I also was disappointed in that when I found out that there was a David's close to my venue and had wanted to have my dress pressed and steamed there so it was as close to the last minute as possible, I was told that they couldn't do that. I found that to be a little bit odd, since they are a nation-wide chain! So it's a good place to get a dress and not have to put in a second mortgage to do it, and they do a good job with the alterations, but sometimes service was a little lacking
GUEST




This vendor was the worst experience that anyone could expect for a business that is "SUPPOSED TO MAKE A SPECIAL EVENT" a pleasureable experience. The gown we picked out was nice, the alterations manager was a complete idiot that could not figure out how to correctly alter a gown if her own daughter was supposed to fit into it. The sales staff, could care or less about how you as a client were being treated, you already purchased the gown and they already made their commission from you, so you are left to deal with getting the gown properly fitted on your own. We paid more for the alterations then the gown, the alterations were done incorrectly and David's Bridal charged us again to get the alterations redone. We had to make contact with someone above the District Manager to ask for help, since no one was willing to provide us with the District Managers contact information. The store manager was supposed to assist us during the re-fitting and the decisions for the alterations, but instead she dumped us off with the same person who screwed up the alterations in the first place and left without checking back to see how things were being handled. This place is full of IDIOTS and if you are looking to get tortured for a wedding then head on down and lose your mind here, otherwise, find someplace that actually cares and get what you need from a real professional company or seamstress!!




The staff here was very friendly and helpful...my saleslady asked questions and seemed genuinely interested in helping me find what I was looking for. However, in the end, I did not end up buying my dress here. While the prices are great...I also believe you get what you pay for. The fabrics looked and felt cheap and there is just that "assembly line" feel in the place. Not to mention ever since I went there I am mysteriously getting a ton of unsolicited phone calls from bridal vendors attached to David's. Ugh.




I got my bridesmaids' dresses from the Burbank location. One BM and I went on a particularly busy Sunday afternoon with no appointment...but since we were just there to size a dress we'd already picked out, they let us hop into a room and get it done without waiting for hours. The dresses were scheduled to come in 2 months, and they came in one month. I had nothing but a fabulous experience with the Burbank store for BM dresses.
GUEST




They were amazing when I was buying my dress but once I bought it and came in to try it on, I was on my own. It was very hard to find someone to help me try it on. I was in one dressing room with my maid of honor and I was asked to leave that room because it was reserved for women trying on dresses. No one was even in the store! It is the typical, 'they already have your money so why should they help you feel.' Very disappointing. Customer service should be seen through the entire experience and does not stop once the dress is bought
GUEST




My dress was beautiful! I got it bustled at David's Bridal and the lady was very nice to show my friends the two different ways to bustle it a few times before deciding which one we liked the best.
GUEST




My dress was beautiful! They took the time for me to try on over 20 dresses in just 2 days! I finally found the one I loved and they were great about helping me with the bridesmaid dresses also.
GUEST




I chose David's Bridal because all of my bridesmaids were so spread out and I wanted to give them the option of trying their dresses in their own state. Also, my first day inthe store I was greeted by Joyce and she was fantastic. However, once I paid everything seemed to go downhill. I found the staff in general to be cold and unprofessional from that point on. Late to or not showing for fittings. Wandering off during fittings. Also, there were issues at other locations that my bridesmaids used such as being given scuffed up and mismatched sized shoes. I would never recommend them.
GUEST




The best thing I could say about David's Bridal is they have dresses to fit any budget. I did not want to spend thousands of dollars on a wedding dress. I found a lot of different dresses there that fit my budget. I had a SERIOUS problem with their service. On my wedding day, as I was putting on the dress in front of friends and the photographer, we quickly learned that the alterations on the dress were wrong. They did not sew in the clasp on the back of the dress, so the zipper would not stay up on the dress. Thanks to some quick thinking, my cousin sewed the dress shut. When I tried the dress on after the alterations were finished, the dress seemed perfect. It was not after they pressed the dress at the store. When I called to talk to the manager, she would not return my phone calls. When I took the dress in to show her, she pretended not to be there and still did not return my phone calls. I was upset because the alterations were just about as much as the dress. I would recommend the store for buying your dress if you have a tight budget, however take it somewhere else for the alterations.




I never thought I would buy my dress from David's Bridal. After looking at a few high end salons, my mom suggested we go to David's Bridal. We went in on a Sunday afternoon and I called ahead about an hour in advance to see if they could take me in, and they were able to.
The sales gal Mary was super helpful. I ended up finding a duplicate of a dress I had seen at a high end salon. It was also on sale that day, so I ended up buying the dress. They told me it would be take 6 months to come in.
My dress actually came in within 4 months. However, when I went to pick up my dress I wanted to try it on to make sure everything fit. They weren't very helpful. No one wanted to help me put on this dress. Secondly, they dont steam your dress for free. The dress was super wrinkled, and they didnt offer a garment bag.
Other than that, I loved my dress. I took it elsewhere to get altered because it was cheaper.
Beware they will call you for a few months after you purchase something there to try and get you to buy more things. i.e. bridesmaid dresses
GUEST




The bridesmaid dresses were reasonably priced; although the service good have been better.
GUEST




David's doens't carry all the fancy designer dresses, but they are still beautiful and I'm glad I didn't spend thousands on my dress. I loved it and it was only $600 for everything.
GUEST




I loved my dress and it was really inexpensive but I didn't feel like I had compromised
I really enjoyed the girl that helped me at David's Bridal. I had heard some horror stories about getting now help and bad attitude, but I didn't find that to be my experience. I got lots of special attention, and the wedding gown choices were numerous. They were professional and helpful. I could have used a little champagne during my visit though to spruce up the mood of the girls in my shopping party, but I guess that isn't their policy. oh well...a minor issue.
I can only pass on what I have heard for years. David's Bridal is your best choice for your wedding dress.
Tom Keene
www.LAdigitalPhoto.com
888-LAD-PHOTO
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