Davids Bridal

I was very pleased by the service at the Davids Bridal location in Durham. I went three times before i finally decided on my dress and i couldnt have been happier. It was amazing and really made the night special. I really want to say thanks to a sales accociate named Ali G. She was the easiest person to talk to and made me feel comfortable trying on dresses. As a larger woman thats just something were all uncomfortable with but she was the best!!!! Thanks again for everything.

David's Bridal Southpoint- make sure to book your appointment with Sarah! She helped me find my dream dress and took great care of me. Alterations- the women are so sweet and did an amazing job!! Thanks!!

I mean, I had a very nice dress for $239 so I can't complain TOO much, but the big box store employees ACT like what you would expect from a big box store (ie: Walmart...) They are not too nice or attentive, especially in alterations and the sign in desk. The women who help you in the dressing rooms are SLIGHTLY better. Now you may think it is the price point I was at that made them not care, but no. A month before me, my cousin and I and her 6 other bridesmaids went in there and spent over $2,000 on her gown and our 7 gowns and the service was not any better.I know 4 people who have been married in the last 18 months and none of us have anything GOOD to say about this store besides they have reasonable prices on their gowns.

Great place- very helpful and patient. My dress was gorgeous and came at an awesome price.

I was so happy with David's Bridal. A lot of people told me not to go to David's because they don't make your dress from scratch, it comes from the rack of a store that currently has your size. That means it may have been tried on before, but they had it dry cleaned, steamed, and pressed even before I went in for my first fitting. I did have to be a little pushy with alterations. They seemed to know what I wanted even before I told them and I wasn't real happy with that. I had to have a couple fitting until they got the bust and length correct (I am very petite). My best advice is to be adamant about what you want done to your dress. You need to be comfortable and eventually I ended up with exactly what I wanted.

I really liked the prices that David's Bridal had on their wedding gowns and accessories. Everything is well priced. But, then they hit you at the alterations. I had to drop nearly 300 just for a hem and to move up my modesty panel. It was rather ridiculous. Everyone was really nice and very helpful. They remember the brides. At least at this particular location they do. They were kind, courteous and always willing to help out. My only real complaint is just that the alterations prices are steep. They do a great job, but, someone else could've done the same for cheaper.

The wedding gown I purchased from Davids Bridal was a great quality. The attendant was assisting another bride at the same time as she was assisting me so I did not have her full attention and felt a bit on my own. I had styles in mind from the catalogue that she pulled for me. I am very small in size and the majority of the dresses were a much larger size. When I did decide on a dress, it was supposed to take 3 months to get delivered to my house. It arrived early along with the shoes I ordered. I used them for alterations and they did not do enough when I went back to pick it up. They wanted to charge me for more alterations to fix what they had not done before. Ultimately, they made good and fixed my gown. Although it is a chain store, the quality of the dress was where it needed to be.

I got my dress on sale at DB. I was very pleased with the alterations. They always called to remind me of my appointments. The only downside is that my bridesmaids got their dresses from DB, but had them altered somewhere else. So when they took them back to have them steamed before the wedding, DB wouldn't do it because they hadn't done the alterations. I guess they should have told us that beforehand. Other than that, the service was great!

I love my wedding dress from David's Bridal! The staff was very helpful and listened to what type of dress I was looking for. I am very pleased with my experience there.

They did a wonderful job trying to help me find a dress!

the intial experience was great but follow up was not good. I had to speak with a very rude individual on the phone.

Great help!

Both my dress and my bridesmaids dresses were from David's Bridal. My dress was absolutely beautiful, and they did a good job altering my dress. It needed to be heavily altered but I feel like they charged me through the nose for the alterations.I like that they're open late on weeknights, and overall I would say it was a positive experience

I found the perfect dress at David's Bridal and thought the the cost was very reasonable. The sales staff were very helpful and professional and I enjoyed working with them. The alterations team at the time were not as helpful and had to re-do my dress several times. I would recommend purchasing a dress there, but not having alterations done there.

David's Bridal in Durham did a great job helping me find my bridal dress in 2009 and my bridesmaids' dresses in 2010. The dresses looked great, and they emailed me promptly when my alterations and other orders came in. Even though I live in Raleigh, it was worth it to drive 30 minutes to Durham to get the good service I received.

We ordered my bridesmaids' dresses from DB in Durham in Fall 2009. The dress design was very flattering and all of the BMs looked wonderful in them. We were really happy with the overall quality and service that we received here, especially since other locations have gotten such bad reviews. I would definitely recommend looking for dresses here, as the styles were comparable to other more expensive shops but the prices were much better.

David's Bridal was a one stop shop for all my attire needs. I got my dress, tiara, veil, shoes and undergarments from DB. I also got my bridesmaids dresses and information for mens wearhouse to get tux rentals. They are very welcoming at this location. When you go to get your dress, you get a welcome packet with "gifts and special discounts". There was one particular associate that helped me every time I went. Victoria not only remembered my name every time I walked in the dorr, but she also remember what dress I purchased and was always able to help me find everything else that I needed. I will say that I got the royal treatment when I was looking for my dress, but my bridesmaids did not get the same "extra special" treatment from some of the other associates (though most were very helpful). Also, prepare yourself, alterations are very expensive even though you have already paid for a very expensive dress. So plan for that cost too.

I was very happy with David's Bridal. They helped me select my wedding dress and I ended up purchasing a beautiful dress that wasn't even on my list of dresses that I wanted to try on! I tried it on based on the representative's suggestion and it was beautiful. I recommend David's Bridal, but please be sure that you make specific appointments and have an idea of what you want. This particular store is always busy and you may not get the best service if you don't already have an idea of what you want.

You get what you pay for and you need to know that going in with David's. They were great during the dress selection phase and horrible at all other times during the process. My dress had to be ordered since the in-store model was damaged in my size, and thank goodness I left several months cushion as the "new" version arrived more damaged than the used. We had to reorder again, and even the third dress wasn't in perfect condition. They ended up having to refit my dress multiple times as they took in way too much fabric and the dress was far too tight after the first fitting. Despite the fact that I'd LOST weight, they still tried to blame me. They finally agreed to resize it, but it came back too loose up top. It never was fixed entirely and I had to be vigilant to keep my bra from showing during the reception. It also came back from the final fitting with small dabs of blood on it where the seamstress had obviously pricked her finger. It wasn't enough to be noticeable to the guests, but it's just unprofessional. If you can afford it, go somewhere else. It will be worth the money.

I loved my dress, but one of my bustle loops popped.

I had already picked my wedding dress on a website because I was sure I wouldnt find anything at David's Bridal, but when my Maid of Honor and I went to get her to try on a couple of dresses for the wedding party.. The lady who helped was great!! She even told me just to try some stuff on for the fun of it since I was getting me dress from a website. I told her my colors we white and blue for the wedding and went crazy! lol in a good way! She was like, "I know what you would love!". Well she showed me a beautiful dress that had a med train, was silk white, and had some light blue beeds. It was just so fairytale like!! I tried it on and itstantly wanted it!! I ended up getting it, because they always have good sales too!! and that was a great deal!! I had 10 girls in my wedding!! So it was alot to do in less than a year, but David's Bridal over near Southpoint Mall in Durham were just great about it. They let them all come in at the same time even though that is not easy to do. Alot of stuff went crazy and I promise you I went in there probally 5 or 6 times a month having stuff to get or change.. And they were always such a help and just made it enjoyable! I strongly recommend them!- Amanda

I got my wedding dress and all my bridesmaid's dress' here. I never had a problem with them or getting anything back on time. For the price of the bridesmaid's dress', you couldn't beat it.

PLEASE NOTE: The star-score would've been higher had I based it on my initial visit to find my dress. Subsequent visits to shop for bridesmaid dresses brought the score down a bit.I had read some really bad reviews but still wanted the opportunity to view the dresses at David's. I took a leap and actually called the store and spoke to 2 different people and explained the situation something along these lines. "I'm hoping you can help me. I'm interested in shopping in your store, but have read some really bad reviews on service. Obviously I want this to be a pleasant experience but am a bit skeptical based on the reviews I've read as well as first-hand accounts from friends..." Before I could even finish, both ladies had pretty much guaranteed me that they would take care of me so I scheduled the appointment. My sales clerk (Jessica) and her trainee were fabulous. Very engergetic and encouraging and actually LISTENED to what I was saying. The first dress I tried on was THE one, but I tried nearly 10 before I committed to it. The days afterwards I couldn't stop talking about what a great experience it was. A few days later I returned to purchase the dress. They didn't seem to mind me trying it on again to ensure the size, etc. I walked out with the dress that day! Perfect!A few weeks later I scheduled appts for the bridemaids. This next visit left a LOT to be desired, we were pretty much ignored. While I understand the bridal gowns take precidence over bridemaids, I still felt that could have been SOME interaction. Clerks would walk by to see which rooms we were using and then left us on our own, not really offering any assistance. I was disappointed after my first great experience. I was planning to just choose and color and let the girls pick their own style, but couldn't even find a specific line that suited all four girls. In the end, not finding any real possibilities we left found something at another store.My last visits were for alterations. The alterations team is pleasant, quick and efficient.

I am very lucky to have found my dress. I was not even looking at this one but my consultant suggested that I try it. It ended up being perfect! I had a very nice experience with the consultants at this location!

Dress fitting went wonderfully, employee really took her time with us and did not pressure us to buy. Alterations were a nightmare, so buy from here but don't alter. Had date canceled on ME three times.

Overall I was rather disappointed with my experience. My dress was lovely and my original salesperson was very nice and helpful. However every other aspect seriously lacked. When I received the dress they hassled me when I wanted to try it on before signing a form saying I received it in perfect condition. When my maid of honor and I went to pick out her dress the store had 1 other customer, with 3 employees cleaning mirrors, none or which acknowledged us. The greeter was always rude.

I would not recomment this Davids Bridal. My first fitting went fine and when I came back after the alterations were made I cried through my whole fitting. They had totally messed up some of my alterations. I have to drive the 45mins back to davids bridal 3 times before things were corrected! I would recommend going to the store in Durham. I've heard much better things about that store.

Fairly typical chain wedding store. Very nice and attentive while trying to lure you in- but as soon as I'd paid for my dress, good customer service went right out the window. I had to be very persistant to get anything done. On the other hand, I got a designer dress for $300 off retail, so I'm pretty satisfied overall. Don't buy your accessories from them, they'll rip you a new one!

I loved my dress buying experience...and found two dresses for both of my weddings (one in South American and one in the United states). However, their alterations were terrible. Over priced and neither of the dress alterations for my train held through the wedding.

Don't fall for the advertised "bargains"! David's has a way of gift wrapping their high pressure sales tactics "bridal style", and love to tell you how much you are "worth it" "it's the only time you'll ever do this". Mind you, you will be lucky to have one attendant to share with another bride, but on busy days, it might be one attendant to 4 brides. How's that for personal attention. You do not get to walk through and pick out your dresses, the attendant will go through and select what she/he wants you to try on based on your top 3 selections from the advertisement, which means you may be missing out on a perfectly good gown. Despite this poor excuse for service and attention, after you pass the cash across the counter, even this poor quality service ENDS. My dress was available on the rack in a 4, and they WOULD NOT order another one, despite the fact that I could have fit a 2 and needed less alterations (the size 4 had "never been tried on" before me, but I would have preferred to wait for a 2, as the wedding was more than 7 months away). Then, they will not hold your dress in the store until you do your alterations: all of the garmets the let you wear for your try ons: they won't let you wear them for alterations: you must purchase them, at a RIDICULOUS mark up (75 for a bra, ugly plain shoes for $55) or venture out again (with your dress, because remember they won't hold it unless it is being altered) to purchase your garmets elsewhere (but how do you know what cut to buy, as you don't have the dress on?). It's a mess. Their alterations were outrageously priced, which negates any "discount" on the cost of the dress, and then, once the alterations are finished, you must pick up the dress within 30 days, or they have the "right" to get rid of it (i.e. resell it, who knows, but it may not be there when you come to pick it up). This means you will have to store your big dress in an (overpriced) garmet bag until the big day, and even in my large walk in closet, this was a burden. And, when you are busy trying to squeeze in your final fitting to make this 30 day window, caution: you might have to come during the work day or afteer 7pm if they have saved the premium afternoon/evening slots for PROM. Not kidding. They wouldn't give me a 5pm slot, despite the fact that the 5pm slots for the entire 2 week period were open (I saw the book) because they were "saved for prom fittings". I finally called corporate and complained. This is all information that you won't get until after the transaction is done, by which point, they own you. The funny thing is, for my wedding, I didn't even end up wearing the crinoline that I bought, the dress looked much better without it: you'd think the PROFESSIONAL consultant would have thought of this. Fight the urge to even look here. It is the worst vendor that I worked with by far. Go to a small private boutique: you will get top notch service, and personal attention, not to mention save on alterations.

I enjoyed this David's Bridal especially after having a bad experience with the Greensboro one. All my bridesmaids were able to find their dresses and I got mine at a great price. The lady helping me pick my dress would not rest until I found a WOW dress that I just had to have. She wouldn't let me settle for just any one. I enjoyed the Durham store.

I bought my wedding dress and had it altered here, and all my bridesmaids' dresses came from here. I really liked the selection of dresses, and found a beautiful dress well within my budget. The alterations department messed up altering my dress, but when I pointed out the mistakes, they immediately offered to re-alter it for free, and eventually, the dress fit perfectly.

Davids Bridal by far is the WORST PLACE EVER. Learn from my POOR experience with them and move on. If you have problems with your dress their manager Heather and alterations person Ann Marie will do nothing for you. THEY WERE RUDE!!! First they order the wrong size dress and then had my dress and for 2 months only to find out that the day I was supposed to pick it up they had not even worked on the dress and then claimed that people called in sick and they couldn't have it done. 2 alterations appts later I ended up walking out with a $300 alterations bill and a dress that I didn't wear.THEY SHOULD SHUT THIS PLACE DOWN. PLEASE GO TO VICTORIAN ROSE. $1500 was a hard lesson to learn.

I actually had a great experience in buying the dress at David's. The salesperson was very friendly and even pulled a dress out of the back that had just arrived at the store (it didn't even show up on the David's website til almost a month before the wedding - it was brand spanking new). It was when I went back to get my free steaming of the dress two days before the wedding that I had a problem. When I took the dress in, they asked "Did you have alterations?" To which I replied, "No, all I did was have a bustle put in." The bustle was three hook and eye's added to the dress. It was then they told me they would not steam my dress because it had been altered somewhere besides David's. I asked for a manager and she gave me some spiel on liabilities for damage and told me they would steam it, but only if I made another appointment and stayed with the person steaming the dress. I walked out VERY angry and bought a $30 steamer at Target. Best $30 I ever spent.The dress itself was great - it's not heirloom quality, so don't even bother to have it preserved, but it was great for that one special day!!!!

They are not the greatest vendor in terms of supplying high quality or unique dresses, but they are convenient. Since I had bridesmaids from several different states, this was the easiest vendor for each of them to go to and try dresses at. I have had problems in the past with their alterations, so even if you do end up getting a dress from there I would recommend finding someone else to alter it for you. Otherwise, we had no problems with them.

David's Bridal was Great! Some of the staff lacked professionalism, but overall I would definitely recommend it. It is a one stop shopping destination for the bride and her bridal party. I LOVED my dress and my bridesmaid dresses! They were GORGEOUS!

I had originally bought a short vintage white dress during a shopping trip in Chicago. It was lace and short and really sweet. When my husband to be told me that he would be wearing a tux, that's when I knew I was going to have to get something a bit more fancy. I saved the vintage dress for the rehearsal dinner, and went shopping for a bridal dress. I had gone to the Wedding Show with my best friend and we had so many cards and places to chose from. She was actually the person who had won a $100 gift card at David's Bridal, so we went there first. As they suggested, we called, made an appointment, and went there the following Wednesday after work. They took down all my information, and then asked me what kind of style of dress I was thinking about. After two hours, I went from wanting something short to something long and elegant without straps! I looked like a beautiful sparkling mermaid! I loved it. They put the dress aside, and let me make an appointment for the following Saturday (which was not easy because they were so book) so that I could show the dress to my mom. It wasn't that expensive. Even with the alterations, the dress cost less than $750, which I felt was really good for a dress

Alterations:

This was fine! They took in my mermaid dress at the sides, and then the hemmed all the dresses. It wasn't expensive, although it was strange that I had to wait four months for my dress to arrive in China. I would have taken the dress off the rack if they would have let me. I had taken pictures of the dress (which they don't really allow) just to make sure that I got the right dress. I've watched too many episodes of "Say Yes to the Dress" and was worried that the wrong dress would arrive. Mike, my husband, compared my buying of a dress of that to getting winter tires for a specialty car: it just takes longer for it to come in.

We found a nice dress for a nice price here, though the first time we went they won't let us walk around without making an appointment and having someone walk with us.

David's Bridal is exactly what you would expect. They offer great dresses for not too expensive. If you are looking for great customer service, I would not necessarily suggest a chain, but if you are looking for an inexpensive dress, then this is the place for you! When you go in, they will set you up with a specific salesperson who will pick out dresses for you and bring them over to you while you try them on. Definitely bring someone with you to try on dresses, as you will probably need someone to give you their honest opinion. The David's Bridal salespeople seemed a bit too eager to say that everything looked great.

I feel that the service that was provided to me was exceptional. They also have a great selection. But they do sort-of try to get you in and out though. And I HATE their no return policy.

I really, really didn't like David's Bridal dresses. I found them to be overpriced, of a poor quality, and not very flattering. I went in with my daughter with different expectations, perhaps higher expectations, and was disappointed. I also didn't like the whole interview process, of how they asked me so many questions about the wedding plans before I tried on my dress. The main reason why I disliked the interview was because the sales person who asked me all these questions didn't remember anything I asked. I was there for an hour trying on dresses and still found nothing I liked for the prices of the dresses. Then when I finally suggested that maybe I could walk around and look at what they had in stock and see if I could find something, I 'discovered' the whole lane with heavily discounted dress ($1000 dresses for $350, $350 dresses for $199). There were dresses in styles similar to the ones I tried on, only much less expensive. Since I had asked to try on dresses that were on sale, I couldn't help but wonder why I wasn't shown this area.

I purchased my dress and the wedding party dresses at Davids Bridal. They were wonderful when I was buying my wedding dress but after I paid for the dress the service went down hill. They demanded that I pick up my wedding dress within two days of a phone call, even though it had arrived months earlier. They stated that it would take 6 months to arrive at the store and that was why I needed to make the purchase promptly. It only took about 2-3 months. The bridesmaids never received calls when the dresses had arrived and they were unable to get my maid of honors dress on time. The service was slow and unprofessional. When purchasing (or attempting to) my brides maid's dress- I was at the store of 3-4 HOURS!!! They were not helpful. The prices are affortable but I would not recommend them. It was not a positive experience.

They were very helpful with my dress and my bridesmaid's dresses.

I enjoyed, for the most part working with them, but I will say, some of the people they have working there are terrible. The dresses were cheap which is the main point for them, but the quality of service is somewhat lacking

David's Bridal is a place to look for your wedding dress if you go in there knowing what you want. I knew the exact kind of dress that I wanted so I was able to tell them that and they brought me numerous options. If I hadn't know what I wanted I would have felt a little overwhelmed with the size of the store and the people that worked there weren't the friendliest. I did love my wedding dress and was so happy with it on my wedding day which is what ultimately matters.

The ladies at David's Bridal were excellent! I didn't want to shop there originally, but I fell in love with my dress and the staff! We were there every day for weeks leading up to the big day and they were always accomodating and sweet! My dress was a little higher than I wanted to pay and I felt pressured to use their tailor, but I got discounts on other dresses because of mine and was thrilled all around.

On the first visit, or the visits before you actually buy your dress, everyone is very attentive and helpful. You are royalty until you complete your purchase. Then you magically become the average joe. The clothes were beautiful and they do call you to remind you when certain things are ready, like bridesmaids dresses. Everything was great except for the big franchise feel you get after you spend thousands of dollars there.

The dress was great- and I got a good deal on it. I wouldn't suggest going to the store without an appointment or it is impossible to get service. The alteration department was extremely frustrating. After my fitting i did not loose one pound and stayed the same- however when i went to pick up my dress it was way too big still, almost as if they hadn't done anything and they charged me twice to do it again. It also didn't come out right the 3rd time- it was still too big and I had to wear it big s they said there was nothing they could do- they kept telling me it was suppose to look like that and that i was too small- but it didn't look right. No one spoke english so it was almost impossible to communicate exactly what I wanted. I would definetely reccomend getting your dress and bridesmaid dresses there- they give you a big discount on the bridesmaid dresses if you by your bridal gown there, and the customer service is great, and they have reasonably priced dresses and a huge assortment on dresses, accessories, under garments etc; however I would not suggest having alterations done there.

I had an o.k. experience, but probably would hesitate to recommend to others.

I had a good experience at David's. Aside from having to wait a long time once even after making an appointment, the whole experience was positive.

I know typcially people have a lot of problems with 'chain' stores - they lure you in and then once you buy, the service goes out the window. I didn't have any problems with DB. I made an appointment to try on dresses and was given fantastic attention and honest opinions (I had to shop by myself - no family in town). Once I bought the dress, it came in on time. With the purchase of my dress came a coupon for the bridesmaids to get a discount on their dresses. They had a small problem with that but one call by me had it all straightened out.I bought a full-length bra a year before my wedding. I gained just a few pounds and it didn't fit anymore, and they let me come in and exchange it without problem.Overall, I enjoyed my experiences with DB. Yes, if you go to a boutique you may feel more pampered, but I didn't have a 'pampering' price in my budget. So for the fair prices and good services I received, I was very happy overall!By the way, I used both the David's at Southpoint in Durham and on Capital in Raleigh. I felt the service in Durham was a little better, but would go back to both.

Davids Bridal might sound like a good thing from the outside, but truly they can be a hassle. I went in and found my dress with ease, the girl figured out what I wanted after a couple of dresses that didn't work and brought me the perfect one. I bought it that day and had it altered with no problems. Getting my dress there was great!The bridesmaids are a different story. I found a couple of dresses that I liked, they added them to my "wish list". I went back in and finalized what I wanted, only to have everything that i wanted lost, and the wrong dresses added. Bridesmaids went in to try things on, and Davids Bridal gave them the totally wrong things. Its a good thing I'd given the bridesmaids a brief idea of what they were getting because they have a strict NO RETURNS policy, and if they'd bought the wrong thing, they couldn't have returned it.After all of this, i am still getting junk mail from where Davids Bridal sold my info, not to mention phone calls! I know everytime something comes from them because they spelled my name wrong in their computer. So the junk mail and calls that I get with the wrong name, they're all thanks to Davids.

good price for dress. employee gave us a hard time about returning unopened merchandise

great price on dress, gave me a little trouble with an unused return

Although the dress I originally pick out was unavailable when I went to pick it up, they helped me find another in my price range :)

My wedding dress was definately my favorite part of my whole wedding. It was so comfortable I didnt even want to take off my shoes because I loved them so much. They dyed my shoes the same color as my dress which put it all together since I only had a knee length dress so my shoes had to be perfect. Davids bridal is the only dress shop I went to that had my 5 1/2 size foot for shoes, which is very unusual since usually no one goes smaller then a 6. I was so happy my wedding dress didnt need any alterations it was like it was made for me it fit me so well.

Very helpful and I LOVE MY DRESS

My dress was beautiful and the girls there really made my day spectacular. I was there trying on dress after dress until I found the one and they never complained!

The consultant who helped me stayed after hours to help me pick just the right dress after having tried on about 25 dresses in 3 hours. She never even mentioned that it was getting late, she just kept bringing me dresses to try on!

David's Bridal is a great place for you to purchase bridesmaid dresses if you have bridesmaid in different locations. I had one bridesmaid in a different state and others just in different cities. However, their systems are pretty well connected and they can order from any store but get the bridesmaid dresses all cut from the same fabric so the dresses will have the same color shade. The customer service is not the best here. You can’t just walk in and expect help. Many times you have to schedule an appointment unless it’s a slow day. The price is good because you can get a good looking dress for a rather decent price. However – Buyers Beware, there is usually a no return policy. Also, if you purchase your dresses a few months ahead of time (which you should) and your girl’s dress doesn’t fit, it will be hard for them to find another dress in that size because of the seasonal stocking. More in likely, they will have to buy a second dress or pay twice the amount of the dress to alter it.

I had a very pleasant experience at this David's Bridal location. I thought that I was going to purchase a dress from the J.Crew line, but my mother suggested that we might just go try on some styles to make sure that style I had picked out was what I wanted. Well the staff was so helpful, that they helped me pick out an entirely different dress that I bought that day! It was perfect. I still have yet to see a dress that I love more than mine. And I owe it all to the staff who were able to make recommendations based on my coloring and build that I would never have considered. HIGHLY RECOMMEND!

I got a lot of personal attention when buying my dress, but ended up being disappointed in the alterations department. My dress was not tailored correctly when I went to pick it up and had to be redone -- I had to reschedule my wedding portraits. Beware, they will try hard to upsell you and also to buy their cookie cutter bridesmaids dresses and prom-style accessories.

Very organized. Met with a rep for a personal fitting. I loved my dress.. They also do alterations, which is helpful (but a little pricy). Very nice quality for those with a lower budget.

I got my dress, shoes and bridesmaids outfits here. They were shipped very quickly, but I think the price for the quality of the items was not great.

It's hard to get one on one service here because the place is always so crowded. I did however, get a great deal on my dress and also got a discount on my bridesmaid dresses. This place is also all over the US, which makes it great for your friends to go try on their dresses too!