Donna B's Cookies and Cake Boutique
Laguna Niguel, CA 92677
(map) Phone: 949-367-0100
Reviews for Donna B's Cookies and Cake Boutique
GUEST




It's great that everyone else seemed to have a great experience with Donna B's. I didn't. They never delivered my wedding cake. Right before we made our grand entrance at our wedding, the wedding planner told us that not only did the cake not get delivered, it was never made. Wow. Never made. On top of all that, they lost my cake order about two weeks before the wedding. I had to redo my order. They assured me that it would be at the wedding, even though they had lost the initial order. Donna B herself called me to confirm that I redid the order and SHE assured me the wedding cake would be at the wedding.
Bottom line: it wasn't. I was heartbroken. The next worse part? She wasn't apologetic about it. At all. She never called me to apologize after my wedding, either. I had to hunt her down via leaving messages. She still hasn't called back my wedding planner. It's been two weeks since the wedding.
Her reasoning for not even making the cake - it was someone elses fault and she was in the hospital due to stress. Ok, sorry she's so stressed out. But, I DIDN'T HAVE A WEDDING CAKE AT MY WEDDING. We had to pretend to cut a fake, styrofoam cake for our cake cutting, in front of all our guests.
Her respons when I finally did talk to her? "Well, I was in the hospital for stress. Life is too short. I just can't worry about this. So I won't."
Her reconciliation - she offered to make me a small cake to enjoy on my wedding anniversary. Um, that would be fine, if it wasn't already included. What she finally did? She sent me some gift certificates in the mail, totaling $100. That's a nice gesture - but it doesn't even come close to excusing or fixing her mistake. And the fact that I didn't have a wedding cake at my wedding.
If you want to have an actual wedding cake at your wedding, DON'T use this vendor.
GUEST




I found a cake online which was exactly what I wanted. While making a last minute visit to Orange County, we called Donna B's and they were able to see us the next day for a cake testing. The cake was amazing and they were able to do the exact cake I wanted! They were very accommodating and everything went very smoothly! I think one of the best parts is that they told us not to freeze the top tier of our cake because if we come back in a year, they will give us a free one!! They are definitely in the business of pleasing the customer!
GUEST




One of our most favorite items of our wedding was the wedding cake. I first got a taste of Donna B's cakes at a bridal fair at Casa Romantica and quickly realized we HAD to get our cake from her bakery. She prepared a tasting for my mother, sister, and I at a later date so I could show off Donna's skills. She had such a gentle but energetic spirit. We chose a chocolate tiramisu cake and a raspberry bavarian cake. It was seriously "to die for"! Guest still talk about it even months after. Donna also helped design/ decorate it to my every wish. I can honestly say if you don't get your cake from her you must not realize what a mistake you have made in your wedding plans! Thanks Donna for everything!




I loved my wedding cake. It was very simple, white cake with bavarian cream with a touch of grand marnier (Donna's Idea) and fresh strawberries with whipped icing. It was one of the best tasting cakes I've ever had! The only thing is I gave them some chocolate colored ribbon to put around each layer and they forgot it. I added it later, so make sure you know what you want when you order and they are clear on it. But my cake was still gorgeous!
GUEST




Donna B was the best! We ordered chocolate cake with fudge, tiramisu and hazelnut filling (one of their specials). The cake is absolutely to die for (go taste it for yourself!). Not only does it taste out of this world, but the cake looked georgeous. I had a picture of a cake that was similar to what I wanted and Donna B spent a lot of time with me figuring out exactly what I wanted. It was absolutely spot on! Donna B is very responsive and takes pride in her work. I would highly, highly recommend Donna B.
GUEST




Everybody was telling me for weeks after my wedding that the cake was the best part! I ordered the raspberry cream cheese and it was amazing!!! The best tasting cake I have ever had!!
GUEST




I loved my wedding cake - not only did it look good - it tasted great! Another added value that Donna B's Bakery offers - is a free cake on your one year anniversary.
About Donna B's Cookies and Cake Boutique
This is Donna B . Although I am sometimes referred to as "The Cookie Lady" in and around Orange County, I would like you to know that I am just as proud of our delicious decorated cakes! I first opened Donna B's Bakery in 1993, and up until 5 years ago I limited our production to cookies and cookie dough. Today our cake and cupcake sales are a much bigger part of our business and I am very proud of that fact! The keys to our successful cake business are product quality, the talent of our decorating staff, and service.
We are conveniently located in beautiful south Orange County California at 26022 Cape Drive just off of the 5 Freeway at the Crown Valley Parkway exit in Laguna Niguel. I would like to personally invite you to call and schedule a cake tasting and design consultation appointment. Before your appointment please take a moment to view our wedding cake photos on our website; DonnaB.com If you have any questions, please feel free call or email us. I would like to add that many of our clientele are adding our delicious "photo " or "insignia" cookies to their event as a wedding "favor". Be sure to ask about them!
I am looking forward to meeting you!
Sincerely,
"Donna B"
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