Doubletree Hilton Riverfront

There were just so many things that were poorly/incorrectly done (or not done at all). We planned on getting married 2 weeks earlier, but were talked into changing our date so that the hotel could keep that weekend open for conferences that might come up. We found out that the date we had then agreed to was the same date and time as another wedding, but were assured this wouldn't be a problem. At the rehearsal, there were no chairs in the room. On the day of the wedding, the front desk had to find the coordinator, who was missing minutes before our ceremony. The set-up of the room was NOT what we agreed to. The entire front row of guests (including parents and grandparents) couldn't even see our faces. One bridesmaid kept having to shift around so as not to bump knees with someone in the front row. Getting everyone out to the cocktail room was a mess. We were assured that the other wedding wouldn't be done yet so there wouldn't be any confusion. Our guests exited to a sea of other people. I saw the coordinator once, for about 30 seconds, before our reception, and after we were announced and went in, she disappeared. She was gone for so long that vendors began asking me what was happening, and I had nothing to tell them. Our DJ stepped up and took over coordinating duties (and also mentioned to me that the coordinator had never once contacted her) and our photographer had to coach us through cutting the cake. This may or may not be the coordinator's duty, but surely organizing things with the vendors is. When we entered the room, everything was set up differently than the schematic we'd signed off on. All guests were at the wrong tables, because the tables in the room were mislabeled. The flowers weren't where we had discussed, nor was the dance floor, the DJ station, or even the door we were supposed to come in through. The last straw was when my husband walked over to a corner of the room at ten thirty at night and said, "There are desserts over there." We served our cake for the formal dessert, but nobody ever announced to any of us that they had put out desserts and coffee. Everything was wasted because nobody was aware of them. And at some point, half of my mother-in-laws favors got misplaced. The only thing keeping this from being a one-star review is that the facilities themselves were extraordinarily nice, but the staff and especially the coordinator were stretched too thin that night and our wedding suffered as a result.