Dream It Events
P.O. Box 132
Mountain View, CA 94042
Contact
Melissa Franco 925-785-1049 Kasey Ross 650-773-7838
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About
Dream It Events coordinators are Melissa Franco and Kasey Ross.
Reviews for Dream It Events
I know that posting a 1 star review among a bunch of 5 star reviews makes me look like I am either super picky, or like I have a bone to pick. I don't. Melissa and Kasey totally sucked at my wedding. I was going to give them 2 stars (because they were helpful at our rehearsal), but then I found out that they didn't even know what time our reception started, and there's no way I could give them 2 stars.
This is a very competitive business, and I just don't think these girls are anal or prepared enough to make it. Our ceremony setup looked like total crap. Our aisle was totally curvy and crooked. But that was the least of our problems.
--prior to the wedding, they didn't do what they said they would. They were extremely slow (think 2 weeks) responding to emails, and despite my asking multiple times, they didn't help me with my timeline. They said they would confirm with my vendors two weeks before my wedding, and they didn't even start until less than a week before the wedding. Our catering manager helped me make a fabulous timeline (because Melissa and Kasey didn't help me, despite my asking numerous times), which Melissa and Kasey made into a teeny, half-page timeline 3 days before the wedding and wanted to send to our vendors. Irritating.
--I didn't feel like they were paying attention to my plans. Leading up to the wedding, I was not confident that they would be able to execute them, as they were asking questions I had already answered or were detailed elsewhere.
--There's a long, drawn out story as to how they completely screwed up our transporation, but I don't think you need every detail. A very small summary: they didn't use their common sense and completely messed everything up. My husband and I were really, really sad because we'd really been looking forward to it (it was a trolley tour) and Dream It totally failed. We didn't get the tour and were a half-hour late to our reception. Our tardiness, combined with formal photos, meant that we missed the entire cocktail hour. Some of our guests were waiting for 45 minutes because Melissa and Kasey didn't have their act together. We also found out that they had no idea what time our reception started--one of our guests had to tell Melissa. I couldn't believe it--that is a pretty necessary detail to know.
--Melissa constantly told me all of the problems with the wedding. If there was an issue, I felt like she was very dramatic about it and totally got people worked up, and then told me about it. The POINT of having a DOC is so that I do NOT have to worry about these things.
--Melissa gave me an update every half hour or so about how many minutes were left in the reception. This made it really hard to enjoy.
--Our officiant heard Melissa talking smack about our wedding (about how she couldn't get a moment to herself and it was really hard and she wouldn't be leaving anytime soon) in the bathroom. I asked Melissa about this and she denied it, but our officiant SAW her come out of the bathroom stall.
--rather than helping during the reception, Melissa and Kasey were both socializing with the drunken members of our bridal party on the patio. I had to track them down if I needed anything. Rather than keeping an eye on potential problems (drunken people throwing cupcakes? Yeah, that crisis was NOT averted), they were hanging out as if they were guests.
--they were...get this...DRINKING at our wedding. BOTH of them had alcoholic beverages AT OUR WEDDING. So unprofessional. They didn't ask permission for this--not that asking would have made it more acceptable. Who drinks on the job?!
I ended up writing them an email to tell them how upset I was, and I will say that Melissa was very professional and didn't freak out on me. I did, however, feel like she was feeding me a bunch of excuses, and she didn't even acknowledge the really bad stuff, like the drinking. She blamed the trolley situation on the trolley drivers and tried to say that the reason they failed so miserably was because they were only two people. No. way.
I think Melissa and Kasey are used to handling weddings were everything is pretty much taken care of. Most people probably have a coordinator at their ceremony site and a coordinator at their reception site. With Melissa's negativity, though, I wouldn't even recommend them for someone with a very "easy" wedding.
They absolutely, without a doubt, ruined our trolley tour. They totally screwed up our ceremony. If they had been in charge of the reception, the entire wedding would have been a disaster (luckily we had an awesome caterer and an even MORE awesome catering manager). I REALLY regret hiring Dream It Events. I would not recommend them to anyone.
I was so lucky to find Melissa Franco and Kasey Ross! While I had coordination for the ceremony at the church, we weren't allowed to set up the reception until 2pm (when I was walking down the aisle).
I met with Kasey and Melissa a few weeks before my wedding and described my vision. They picked it up right away and helped me think through some of the details. I sent them diagrams of the reception venue and how I wanted things laid out and got everything delivered to the hotel and then went to my wedding. When we arrived at the reception, it was like walking into my dream. Everything was PRECISELY as I had envisioned! (Later I learned that the hotel staff had started to set things up before they got there and had gotten things wrong and Kasey and Melissa had to undo their work...there was also drama about a limit on the number of votives and they had to negotiate with the hotel to put out more candles than the hotel wanted.)
During the receiving line, someone told me they had a large heavy package for us in their car. I told them to talk to Melissa and Kasey...they moved the package to our car. During the reception they also moved all the other wedding gifts into our car. When my MOH stepped on my train and broke one of my bustle loops, Kasey and Melissa fixed it while I chatted with guests. At the end of the night, they packed everything up that needed to be brought home and transported it all to my car. They even took the risers from my cake back to the baker! I didn't have to worry about a thing, everything was just done!
I dreamt up my wedding, but Dream It Events made it a reality!
I don't even know where to begin with this review. What Melissa Franco and her team did for our wedding is something money cannot buy. She was thoughtful and caring and treated me, DH, and all our family and friends with such kindness. She has a wonderful personality and diffused every stressful situation by making everyone laugh and by coming up with excellent quick fix solutions. Melissa is an amazing problem solver and she is just the person you want to take care of you and those you hold most dear on your big day.
I hired Melissa as my Day of Coordinator, but she did so many things that fall far outside that job description. Our venue called less than two weeks before the wedding to say that the city had begun construction near our ceremony location. I called Melissa in a panic and she straightened everything out - there were no remnants of the construction visible on my wedding day.
Then there was the rehearsal, for which we were almost an hour late. Melissa stayed a full extra hour and never complained or rushed us through it. She made sure everything was right and that everyone was comfortable with their role before we were done.
We had a lot of printing trouble, and so by the day before the wedding we still had not assembled the programs, place cards, favors, and many other crucial details. Melissa stepped in and went to the fabric store to get the exact ribbon I wanted for the programs, then assembled them all herself. She assembled our favors and cleaned up the mess the printers had left with our place cards. She even found a way to fit in 4 last minute guests and she picked up 150 sparklers for our farewell at the end of the night. I felt so guilty throwing all these extra tasks at her the day before the wedding, but she never complained and executed everything perfectly.
On the wedding day I was so thrilled to see that all the decorations and projects I worked so hard to plan were all perfectly executed by Melissa and her team. She brought along two interns and they all wore those wireless headsets so they could communicate easily by cell phone. Melissa was a superhero that day. I wasn't there for all the setup, but my in-laws were and they were amazed at how she was always in 10 places at once and was always one step ahead of the other vendors, helping them set up.
During the wedding, Melissa consistently made sure that DH and I were happy. She handed me a glass of the special sangria we asked for and if she hadn't, there's no way I would've been able to taste it. She helped me with my dress change for the reception and made sure DH and I had lots of cake in our getaway car to enjoy later.
Hiring Melissa was the best decision we made for our wedding. She made our day so special and memorable and we will always be grateful to her for that!
I hired Melissa and Kasey for only the day of the wedding. I basically wanted them to do the little tasks that the mother of the bride or the maid of honor usually end up doing- running around, putting out fires. They did just that- they helped set up the reception, then Melissa was at the ceremony site helping us with the little tasks that tend to come up before the ceremony starts. I really appreciated how they made sure I had water throughout the reception, appetizers, dinner, and cake. They also made sure our parents had plenty of water all night. My mom has expressed how much she appreciated Melissa's help, so that's good enough for me. The only problem I have in hindsight was that I was surprised that for a 4pm wedding, they didn't arrive until 1pm. Our day started at 8:30am with hair/makeup, etc, so there was plenty that they could have helped with earlier than 1pm. But I found out too late that they were arriving then, so I didn't bother asking them to come earlier. To me, "day of" should mean the whole day. Aside from that, I have no complaints.
With the size and scope of my wedding, I knew I wanted to hire a day-of-coordinator. Our wedding had two separate locations for the ceremony and reception with a big chunk of time in between where I would be at a tea ceremony at the groom's house and not available to get the ceremony site cleaned up and the reception site set-up. Our ceremony had approximately 190 guests and approximately 270 guests for the reception.
Melissa and Kasey were the fourth DOCs we met with. Immediately after we met them, my (now) husband and I sat in the car shocked and amazed that we could hire coordinators as personable and organized as them for such a reasonable price... and there were two of them! We hired them as soon as we could get to a computer to print out the contract.
Our pre-wedding meeting was also extremely organized. Both my husband and I are engineers so we are pretty thorough, but Melissa and Kasey found areas that we forgot about. They had a checklist to go through so nothing would be forgotten on the day of the wedding. They helped us go through our timeline to make sure we added some time where the married couple could rest and eat so we could be energized for our guests. I had been extremely stressed before we had met, but after our meeting I felt soooo much more relieved knowing I had them in my corner.
For our rehearsal and wedding day, Kasey could not attend due to health reasons and doctor's orders (and they let me know as soon as they could) but Melissa was ready with an intern to help out. The rehearsal went great. Melissa had suggested giving her as much of my decorations as I could on the day of the rehearsal so I would not have to worry about trying to get it to her on the day of the wedding. Great suggestion!
The day of the wedding went beautifully. Melissa made sure everything was set-up and kept us on track. There were times where we slipped a bit on schedule and she laid it out how we could get back on track. She was my go-between and handled any hiccups that arose that I didn't know about. They stuck around until everything was packed up in all the cars ready to go. (11 AM to 10:30 PM) They took care of a lot of the little things that need to be done for weddings so that I could be free to talk and visit with guests. Melissa and her intern Maria were fantastic for my wedding and they were short one person. Imagine how fabulous they could be for your wedding with two healthy coordinators!
I cannot recommend Dream It Events any higher.
I have been scouting out wedding planners for a while, and finally had the opportunity to meet with Melissa from Dream It Events. I have absolutely nothing negative to say about her, even though I did not end up choosing her. Unfortunately, I did not have a chance to meet with her partner because she had just given birth, but judging by Melissa and her enthusiasm I could tell that they were an excellent team. They opened their business fairly recently, and have already had multiple clients all of whom seemed very happy with their work. I liked all the details that Melissa offered in her packages, and she seems like she had really customized her packages and services offered, with ever T cross and ever I dotted! Also, their prices are unbeatable. For a very low price you get two people coordinating instead of one! They have multiple packages to suit everyone's needs. The only reason that I am giving these two 4/5 stars is because they are very new to the business and experience makes perfect!
Recently my wife and I got hitched in Squaw Valley CA / Lake Tahoe. Our wedding was absolutely perfect. I know it was our wedding so I am a bit bias but, it was seriously the perfect wedding. It was allot of fun and just as we pictured our special day. Dream it Events played a huge role in our success and helped us host a wedding that will be remembered for years to come.
Both Kasey and Melissa are great people and true lifesavers. They are both easy to work with and make it their goal to alleviate all the stress from your shoulders so you can simply relax and enjoy your special day.
Prior to our wedding day Kasey and Melissa came to our house to get to know us on a personal level. They wanted to make sure that they had a clear vision of what we wanted so they could custom tailor our event to match our personalities and style. We sat and talked freely for a few hours while they took notes and went over all the important details that you never really think of on your own. Their experience and knowledge was a true blessing that we could not have done with out.
Our wedding was an all day event with 188 people with two bands, ten groomsman, five bridesmaids, a caterer, a facilities manger, a florist, a baker, a photography team, and a serving crew. Kasey and Melissa worked well with everyone and were successful in making sure everything fell in place flawlessly.
Whether your event is a large party or an intimate get-together Dream It Events can help you. If you are looking for someone to plan your entire event or just assisting you on your special day, Dream It Events is the right place for you. No matter how much you think you can do on your own, Dream it Events knows planning and they let you enjoy your special day.
To view photos from our special day go to http://sonjaandjoe.myevent.com

