EastStore.com
Reviews for EastStore.com
I specifically asked them if my dress could be custom-made in time for my wedding day and they specifically answered me that yes it could. I received the shipping notice 2 days before my wedding and my dress is scheduled to arrive 3 days after the wedding. I'll never order from them again. I'm really disappointed because I went out of my way to ask them if the dress would be send in time and they responded twice saying yes it would be on time. I don't recommend ordering from them unless you really have plenty of time; even if they say they can do it, don't believe it. It's what I (from experience) call the "Asian yes" - they say yes even when they mean "no" just to be polite.
I ordered from Eastsote.com 2 years ago. Although they made mistakes, they rectified after I spent $78 more and time delayed. This time, I placed 2 orders. Given the experience I had previously, I meticulously detailing the measurements and specific requests, and confirmed with Eaststore.com. However, the results were disastrous.
The first one, they used the wrong material with much busier pattern than I specified, the patterns are not neatly matched like they are shown on the jackets in the website. To top it all, the dressmaker decided to use bigger and multi-color buttons from the simple ones I selected. The jacket ended up with random patterns, so busy and colorful that makes me look like a Beijing opera singer. I detailed the “wrongs” to Eaststore.com a number of times, they didn’t even dignify with a response!!
The second one is a burn-out silk in beige multi. On the website, it is nice beige color, but my is more of white than beige since the lining is in pure white without the nice beige piping on the jacket! The measurements were out of wack. I look like a hippo bride! I took photos with a tape measure to show how the measurements are different from my order. They refuse doing anything about it. They wrote me back, “We checked the items with your sizes and requests, we are sure that we made the correct items from here”!!! I found it is a totally dishonest, distasteful way to treat their returned customer.
Of course, I’ll NEVER go back to Eaststore. The store is no longer a credible on-line shopping place. They promised everything to get you send the money, fall so short in delivery.
I ordered a custom Chinese gown from this website after asking them if my gown could be done in less than 2 weeks. They said it was fine, so I placed the order on a Sunday evening. It arrived that Thursday! 4 days and they didn't even charge me for shipping. I ordered a very custom gown selecting a color and embroidery that was different than the gown shown. It fits perfectly, is very well made and arrived in record time. I highly recommend them to anyone buying a Chinese gown for your wedding, bridesmaids or if you just want a beautifuly made, affordible cheongsam.
The dress looks exactly like the picture- beautiful! It's very well made, and arrived so fast. Perfect!
About EastStore.com
EastStore.com sets out to create towards the whole world, a world-wide conception of Chinese clothing and other Asian Arts and Craftsmanship. From our exquisite and elegant collections, we make every effort to carefully select those goods that will fit you in any occasions in oriental style to make you different. We make sure that all our products are hand picked from various different Asian countries, to ensure the quality we are dedicated to provide for our customers. We specialize in scouring the Oriental markets to look for unique and high quality oriental clothing and lifestyle products.
Looking forward to serving you with enthusiasm and hope that you will each enjoy the variety of our Asian delicacies and embrace them with equal delight. We hope you enjoy our site and find it filled with interesting Asian cultural information and unique products. We already serve a large client base but we are committed to serve you no matter where you are!
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