eBridalSuperStore

DO NOT USE eBRIDALSUPERSTORE! They are by far the worst company I have ever dealt with. We ordered 6 bridesmaids dresses, all knee length, one of the six arrived at eBridal Superstore (5 weeks before our event) as floor length, instead of calling to ask what we would prefer they do, they (eBridal Superstore) held all the dresses, returned the long dress to the designer to be re-done. The dress arrived back at their store 7 days before our event. We paid $40 extra per dress to have them shipped express delivery, (4th of July weekend) they shipped the dresses UPS ground, and the scheduled delivery date was the day before the wedding by 7pm. Several calls to eBridal Superstore re: changing shipping, returned no results, I was told they (eBridal Superstore) would not pay (UPS) any additional for shipping to fix the error, and UPS wouldn't let me pay (USP) any additional to upgrade shipping because the billing account was through eBridal Superstore/Bridal Boutique. Additionally, UPS wouldn't let me alter any shipping changes unless authorized from eBridal. In a desperate attempt to get the dresses earlier I asked the "manager" to call UPS and have the dresses/package held for pick up at the final destination hub so we could pick up in the morning vs the package placed on delivery truck to be delivered whenever. The "manager" claimed she called, but she had no UPS pick up address for us, and when I called UPS they had no record of her calling, and subsequently put the package on the truck for delivery. This company is unprofessional, rude, and want to argue vs. finding any sort of solution. The stress level wasn't worth the initial savings. Additionally, with the express shipping costs we ended up paying $25 more per dress than they were at the boutique where we bought the wedding dress.

Got my dress for way less than the store. Dress was perfect, no issues, came early.

I was extremely dissapointed with the service provided by e-bridal superstore. When my dress came in it was HUGE. I had been measured by a local bridal boutique specalizing solely in the designer I was purchasing from. When I calld them to complain that the dress fit about two sizes too large and yet my measurements matched up with what was listed on their website they gave me the run around and finally said there was nothing they could do.I would 100% reccomend to ANY bride that they just pay the extra few hundred dollars and go to a bridal store, when something goes wrong at least then they have to make it right, e-bridal can just say tough luck. I would have saved money in alterations by going through the boutique. Two seamstresses even said the dress was sooo large there was nothing they could do to help me, it took forever to find someone who was willing to take on the project.

I read about ebridalsuperstore.com in the Bridal Bargains book (a highly-recommended read for a budget-oriented bride). None of the boutiques I've been to during my dress hunt provided me with service that would blow me away to the point that I would agree to pay 50% on top of the online price of a wedding dress. All bridal stores tried to scare me away from buying a dress online saying that I will end up with a cheap knock-off rather than a genuine designer dress. Well, they were wrong! I got my dress sooner than expected from ebridalsuperstore.com and it was an original Alfred Angelo dress, just the one I wanted. Every time I contacted the customer service at ebridalsuperstore (both over the email and on the phone), they were very prompt at answering my questions. Finally, a word of advice, if you decide to order the dress online, make sure to check the BBB and the reviews for the place you consider ordering from.

I found my dream dress from Alfred Angelo but didn't want to pay the bridal shop prices for it..... I got my dream dress at HALF the COST thanks to Ebridal Superstore! The shipping took much less time than I expected and the dress was exactly what I ordered complete with the Alfred Angelo tags attached! I got my designer dress without paying for the overhead of the bridal boutique.

The dress I was looking for was a Forever Yours style 36126. I went to various stores where the dress sold for $600-$800. Another website had the dress for the cheapest price, but since ebridal beats other prices, I got the dress for $320! It arrived today, more than 2 months ahead of time, and it's perfect :)

I highly recommend ebridalsuperstore.com for your flower girl dress! Ordering online is always a bit worrysome for me. However, after speaking to a sensational rep, I was at ease. The flower girl dress I purchased was absolutely adorable and exactly the same as what was pictured online. Comparitive to similar dresses, the price was out of this world.

eBridalSuperStore was a great find. I ordered my bridal gown as well as all of my maids gowns through this site. The prices were incredible for Alfred Angelo dresses!! My order shipped promptly (in less time than what was estimated) and everything was exactly as I had ordered. The only potential drawback to using eBridal is you have to be certain that your order is exact before placing, because there are no returns for user error.

The dress was just fantastic, and cheap! Very affordable and it was exactly what I wanted. I highly recommend!

We ordered the dresses for my Bridal Party and for my Flower Girls from eBridal, and was very pleased with everything. They made ordering very easy, and even though they made a mistake in sending the wrong sizes, they fixed their mistakes. The dresses did come a little later than expected, but thank god none of the girls needed any alterations.

We found a gown we loved in a store that refused to tell us the name of the maker, and who was charging a lot of money and required us to rush order the dress, which added another huge expense for my bridesmaids. Instead we took a gamble, took our own measurements, and I spent a day and a half scouring the internet for the same gown. I found it at ebridalsuperstore.com and contacted them for more clarification just to ensure that it was the same gown. The customer service rep that I was corresponding with gave me immediate responses and was a great help. She explained the delivery process and was able to give us a good deal on the gowns so that my girls saved about $70 each. The only negative part was that they came smashed in plastic in a box and definitely needed a professional steaming, but the sizes were appropriate and the money they saved was more than enough for alterations and pressing.

Pretty much like any other online store. I received my dress a little earlier than expected, which was great. The dress was gorgeous and fit perfectly.

I ordered an Alfred Angelo dress from eBridalsuperstore after trying it on in a store. By ordering from here, I saved about $70. It came in one week early, of the same quality, pressed and ready to go. I highly recommend it as a way to save money.

I was a little nervous about ordering dresses online and I wish I would have trusted my instinct. I brought 5 bridesmaid dresses from ebridal superstore and 3 of the 5 dresses were 2 sizes too small. I did my research prior to placing the order by reading reviews and calling them prior to placing order. I even had my girls go to a bridal salon to try the EXACT dress (style number and material) on to get the size to order. When they came in 3 of them were 2 sizes too small. At first I thought they must have been a manufacturing error. So I sent them back to ebridal superstore and they were no help at all! I asked to speak with the manager several times over a 2 week period and she either "just walked out" or was "out of town". I was forced to buy another dress and put a rush on it to get it in time. Ebridal did not offer any discounts to help with the extra cost. I had to pay $120 for the dress plus $45 dollars for the rush. The other 2 girls add to get the dress let out and the alternations were $100/dress (in Michigan). I would not recommend them to anyone. It has been the biggest mistake I have made and I have spent way more money then if I went to a bridal salon. Horrible customer service and sizes must run small.

We ordered the bridesmaid dresses through this company. I admit at first I was leery. We had found the dresses/designer that we wanted but were trying to find them at a smaller cost. This vendor did just that. They were prompt and the dresses were beautiful. All the dresses are made as they are ordered so the only setback is if you change your mind...but if you are set on what you want then ebridal superstore is def. the way to go!

I tried my dress style on at a local shop and they wantedk 2x the amout ebridalstore did. So I bought my dress from ebridalsuperstore. They even were able to do modifications to the train that I wanted (for an additional charge though). My dress arrived a month earlier than they said it would (which was very nice!). It's exactly what I wanted and it's definitely genuine.

The dress that we all liked was this blue, floral strapless by Alfred Angelo. My girls went to the store to try them on and it was $150. Later, I found out from a few brides that there is an online store called E-Bridal Superstore that sells Bridesmaid designer dresses for less. I went on there and found the same dress for only $90. I told my girls and they all ordered it from there. They got the dress right on time as well. I would highly recommend them to all brides-to-be and their bridesmaids.