Jim DeRosa, from Event Galleria, now with Entertainment Concepts Music and Event Services, was contracted to photograph my wife and my wedding and prepare a wedding album for us. Yesterday was our two year wedding anniversary and we still have no wedding album. I have contacted him on multiple occasions and he has either promised me things he has not delivered on or just ignored my calls and neglected to call/email me back. My wife and I have paid for our album in full. He has lied to my wife and me on several occasions. All we want is the photographs and memories from our wedding. Jim has stolen those from us.
Jim was a nice guy in the beginning. Made us feel very confortable, said he was able to work with our budget. He originally wanted 1/3 of the money upfront (no way should you ever give that much money upfront). We contracted a photographer off of his advice (never met the photographer which was another no-no) was promised a videographer we asked for (a totally random person showed up late, and left early that day... plus I heard he wasn't the most pleasant fellow) begged him for our proofs a month later, and hated most of the pictures. After reviewing them with other photographers, they were taken on automatic settings, came out too dark, will take alot of time to retouch, and becuase they were saved in a jpeg. format automatically, limits the creativity that you can do with photos). Not done in a professional manner at all.
To give you a warning of who Jim is, he has changed locations at least three times that I know of. He has operated under multiple business names. He has an F Rating for the Better business bureau with 31 complaints. Please conduct alittle research into your vendors backgrounds. You'll be thankful.