EPIC Hotel Miami
Miami, FL 33131
(map) Phone: 305-424-5226
Reviews for EPIC Hotel Miami
GUEST




Where to even begin... First of all, Lourdes Ramos is an absolute pleasure to work with. She not only understood my needs, but my mom's as well, and learned very quickly how to work with both of us. She is extremely professional and timely. She held my hand through the beginning of the planning process since I did not have a planner at the time.
Fast forward to the big day, and EVERYTHING WAS PERFECT. The service was magnificant, and the food was amazing. Everyone has complimented me for the amazing food (including the hors d'oeuvres) that we served. The view from the Metropolis ballroom that night was spectacular with the Miami Tower all lit up in the background. The room itself is definitely of the prettiest ballrooms I saw in my search process, with the gorgous Mother of Pearl wall, Downtown View, and neutral carpet and scheme. The cocktail party by the pool was perfection.
I do not recommend booking a wedding here around Ultra (which we did, before they extended to a second weekend). However, truthfully, the Ultra-goers had no negative impact on us (only a little the night before when I wanted to sleep).
Lastly, the only thing that I had always been worried about was the crowded lobby/valet. But that day, everything was smooth and easy, and athe feedback I've gotten was that the valet was on its best...
Vendor response to review
Thank you for your comments Jackie. It was a pleasure working with you and your mom. I hope we continue in touch for many other future events.
I am glad I was part of this special moment in your life.
Best,
Lourdes Ramos
GUEST




The EPIC is a dream venue for any couple looking for top of the line everything! (espically if you are looking for a modern venue) On top of that the catering manager, Lourdes, is amazing! I had my wedding this month and I already miss working with Lourdes, because she is go great! The hotel, the bridal suite, ballroom, food, service and everything that a couple would look for in a venue the EPIC has it all! Dont look any further because this is THE place to get married :)
Vendor response to review
Hi Rachel,
I had a great time planning your wedding and enjoyed working with both of you. Thank you for your review and I please do keep in touch.
xoxoxo
Lourdes Ramos
GUEST




The venue was beautiful. The food was delicious and everyone was attentive and helpful. Lourdes was a great help throughout the entire planning process and on the day of.
GUEST




My wedding was fabulous!! Thank you to Lourdes and the rest of the catering team!!! Very professional and always willing to help!!
Vendor response to review
Thank you Vivian!!!! Hope to see you soon.
Best,
Lourdes Ramos
GUEST




My Wedding should have been on TV with how Fabulous I planned it.
Vendor response to review
Hi E,
And yes it was a fabulous and beautiful wedding!!!!. Unfortunately, the hotel does not participate on any Reality Shows but you could still have the opportunity to be featured on a magazine if you photographer submits the images. It was a great pleasure working with both of you. Hope to see you soon again!!!!
GUEST




Lourdes is the best! I was planning my wedding over the phone before our move to Miami from San Francisco. Lourdes is very professional and also very approachable. She is a true service professional. She was very patient and accommodating to all of our needs! The Epic Hotel is a beautiful venue, but Lourdes is what takes the experience over the top! Thank you, Lourdes, for everything. You are the best at what you do. Go with the Epic Hotel, and you will not be sorry! It was worth every penny!
Vendor response to review
Thank you so much AJ!!!!
You guys were amazing to work with. I thank you for letting us be part of this special day. I will forward your comments to the rest of teh team. Keep in touch!!!
GUEST




Thank you to The Epic Hotel team, including Lourdes (the Catering Manager) that was an absolute dream to work with. The many changes, phone calls and anxiety i had during the wedding process all subsided as she took care of my every need from the day we booked the venue to the wedding day. Her friendly and upbeat personality made wedding planning at The Epic a blast.
The wedding day was unlike anything I have ever experienced, from the valet to the concierge, everyone took such good care of me (the bride) and our family and friends. Anyone with special needs were accommodated and the ceremony, which we held on the lawn, as well as our poolside cocktail hour, and reception was a perfect 10. Our guests have been calling us since the wedding and all the keep saying was that the service was top notch and the venue was incredible. We couldn't be any happier with our choice, and of all the venues in Miami that we looked at, this was the absolute best value. Thank you Epic team for the most "EPIC" event!!!
Best wishes always,
Marissa & Michael Nelson
Vendor response to review
Marissa,
I miss you already!!!!!. You need to come say hi often. Thank you for a great review. It was a pleasure working with both of you, your mom, and the rest of the family.
Best regards,
Lourdes Ramos
GUEST




The reception at the Epic was amazing. Everything from the attention to the view were fantastic.
They took care of every little detail and accomodated each and every one of our wishes.
First of all the lobby to the hotel is so beautiful that you enjoy the place since you walk in. Not to mention the pool area for taking pictures, so beautiful with the city view as the background.
The cocktail and the reception ballroom looked beautiful. And the food, wow!. The wedding consisted of 140 guest and all I have received is praise about the venue.
I highly recommend this venue if you want everything perfect for your special occassion.
Vendor response to review
Thank you Anette!!!, It was great working with you and the family. I am very happy to hear the wedding was even more than what you expected. Best regards,
GUEST




Perfect venue for our wedding! Beautiful hotel with great service. The ballroom is unique and beautiful with a great view, cool lighting and nice decor. The food was delicious and the wedding coordinator, Sunshine, is extremely helpful, professional and knowledgeable. During the wedding, the staff treated me like royalty and were very attentive. Would definitely chose the EPIC Hotel again! My wedding turned out perfect!
GUEST




The Epic did an AMAZING job at my wedding!!! It was truly a pleasure working with everyone on their team. Everything was flawless!!! The catering was GREAT. All my guests LOVED all the food and beverage (bartenders and drinks... to be specific ;) lol), the service was phenomenal and everything was done so neatly, professionally, and in a timely manner. I really cannot express in words how PERFECT it was. They put in a lot of hard work to put everything together and it was a job well done! Couldn’t have done it without them! Hope to work with them again in the future.
Vendor response to review
Thank You Janessi, it was a pleasure working with you and your family.
Best regards,
Lourdes Ramos
GUEST




Not only is the EPIC an amazing venue with an AWESOME ballroom and location, BUT their personnel and staff are professional, helpful and overall just good caring people. They really cater to all your needs and make the day very relaxing and worry free! HIGHLY recommend the EPIC to any couple. It is worth every cent!!!
Vendor response to review
Thank you Alex and Erik, you guys were great to work with. I am very happy I was part of this beutiful time in your lives. :)
GUEST




Choosing the Epic was one of the easiest choices in my wedding. From the minute I saw their advertisement in a magazine I knew I wanted to have my wedding there. The ballroom is absolutely stunning from the ceiling to the floor. The mother of pearl wall was gorgeous and made quite a statement as did the glass blown lights to the floor to ceiling windows showing the bank of america tower! The food was delicious, even better than the tasting. The service was amazing! They had a private server for the bride and groom who was there every second getting us drinks and food. Lourdes was very responsive in her emails and very professional as was the entire hotel. If something happened that shouldn't have, they fixed it right away. Great venue for a great price!!
Vendor response to review
Thank you Nina!!!!, We are all very happy you have selected EPIC for your wedding. It was great working with you and your family.
GUEST




I had my Reception at the Epic Hotel on July 16th, and it was absolutely beautiful! The Ballroom looked amazing, the food was great, and the people were wonderful!!! I couldn't have picked a better venue!
GUEST




My experience with this vendor was great. Any questions or concerns I had were taken care of so I didn't have to worry about anything on my big day. I was very happy with the service and how I was treated. My big day was awesome and memorable. My husband's favorite part was that we had our own butler during the reception and his drink was always available to him where ever he was throughout the night! :) I also like that my guests enjoyed the food and still talk about it till today!
GUEST




The staff was fantastic the day of our wedding, any request was handled promptly. Everything went off without a hitch.
GUEST




Where can I start?? What brought me to the Epic first of all, was the reasonably priced packages. It included everything from the chiavari chairs and silk pintuck linens (in wide variety color of choice), a custom fondant cake with 3 well known famous cake vendors, automatic premium liqouor, and beef tenderloin at the cheapest package!!!
From the moment I walked into the hotel itself, I automatically knew that, this was the place I wanted to host my wedding. I love the grandeur of the hotel entrance and the pristine lobby and high ceilings, it was perfect. Once I met with Ivette, in which I called probably 10 min before arriving and she accomodated my last minute meeting, she took me to the 14th floor and already I was in love. The foyer is gorgeous and perfect to host a cocktail event. With dark expresso wood walls, marble floors at the entrance, and modern sofa lounge seating available, just gorgeous. It flows perfectly with the ballroom, there is no need to walk through a long hall in order to get to it. Now what really sold me was the ballroom itself; not too large, beautiful hanging ball lamps, huge floor to ceiling windows with views of the Bank of America building, and a gorgeous wrap around balcony for smokers, like my hubby, and non smokers to enjoy! This ballroom does not need any major transformation, the room itself is beautiful, with a mother of pearl wall and dark expresso wood walls; in other words, you don't need to spend an arm and a leg decorating, just add flowers and uplights, and your done!
I booked immediately with Ivette and they were flexible with deposit and payments. They did not require full 50% up front, just to reserve the date. I think depending how far away it is, they can work with you. Ivette was very helpful with choosing vendors and other questions I had along the way. She does get a little busy sometimes, so she has an assistant named Christy, who is just as helpful. The food tasting was amazing! Although I wish they would let you choose a little more hor'dorves to try, although I did not have one complaint about the ones we tried. I was a very relaxed bride so I did not require attention at all moments, nor did I bombard Ivette with a thousand questions. So planning at the Epic was a breeze.
Wedding day: I was able to get a gorgeous 1 bedroom suite to accomodate myself and my girls to get ready. We were 15 of us in the room (including make up artists, hair dresser, etc), and were comfortable! I would suggest to try to get this room because it will make your day so much more special. Room service was extremely attentive to all my girls requests as well! Before heading to the ceremony, I took some gorgeous pictures with my girls around the lobby, the hotel employees were aware and would help along the way with blocking some hotel guests from interrupting pictures. Back from the ceremony, my hubby and I were taken to the residency side of the Epic to avoid having passerbys interrupt our photos. The manager of the building came to us and asked if we wanted to take photos at their penthouse suite, and the photos came out absolutely gorgeous!!! That was very nice of them to allow us to do that.
Ivette followed us through and it was so much fun. Once we were done, she took us the back way into a meeting ballroom she set up for us to unwind with our drinks and a platter of our hor'deovurs. This was also a room set up for me to change into my second dress.
During the reception the service was outstanding and extremely attentive, not only to us, but to all our guests as well. They picked up after every meal and did not leave any plates after a while. My guests also told me that during the cocktail, the servers would be attentive of their drinks and brought them refills once my guests would finish. They also said the hor'dorves were in abundance and there was never a moment that they weren't offered a different dish.
I never tried the food because the hubby and I were all over the place saying hi to people, etc. I truly wish we did eat because till today everyone raves about the food.
Another great thing is once the reception was over everyone headed downstairs to the River Lounge (a beautiful venue) to keep the partying going. It was a great change of pace and perfect for the young people who want to stay up all night.
Cons: My 2 only complaints about the night were;
- I originally had a table seating layout that would have a table on the far right corner of the ballroom (facing the windows from the back wall). I tried to explain that I did not want that table there because it was a horrible spot and you could not see the rest of the room from there. I thought it was taken care of, but the table was there, and I was completely embarrassed when my guests asked jokingly if we didn't like them.
- I had planned for the curtains to be closed only at the beginning of the reception when my guests were being seated and to be opened during the middle of my first dance and kept open the entire night, but for some reason, they closed it after awhile (I believe bc the bank of america building lights shut off, but I did not care about that). I wanted them open till the end of the night. Because they were closed, alot of my guests were confused and kept walking to the foyer to use the balcony from there, that had no view of the city. So I was upset about that.
Other than those two complaints, I had a wonderful time. The hotel is brand new and beautiful and I would recommend it to everyone. All my guests keep raving about everything! I also love that they think I spent a bunch of money on everything because the food, drinks and venue were amazing!!
GUEST




There is so much to comment on the Epic hotel, where do I even start? First and foremost, I would like to thank all of the staff at the Epic. Ivette Perez, the social events manager, is a true professional. Unfortunately, I was unable to have my wedding reception at the Epic because the health department was investigating the hotel’s water filters, two weeks prior to my event. Due to this issue, Ivette had my event relocated to the Mandarin Oriental at no additional cost. Given that the Mandarin Oriental is a five star hotel, I was confident my wedding reception would be executed as planned. This was a hard transition for me, because everything had been originally planned at the Epic hotel. The food at the Epic was amazing. I tried it at my tasting. The staff was great as well. In conclusion, the Epic had no fault in my wedding reception relocation. They truly made the relocation as smooth as possible. I highly recommend the Epic Hotel for their professionalism.
GUEST




Ivette Perez is hands down an amazing person! She is a true professional in the wedding industry.
The epic hotel is a wonderful place to get married. I have photographed numerous events at the epic and lets start out that their staff is very courteous and professional. I would always enjoy my time at the epic.
The name says it all! EPIC!!!! Lourdes is one of a kind and will go above and beyond for her clients and such a pleasure working side by side with her. Always a Epic Event :O)
I highly recommend the Epic Hotel. We are very proud to be their Preferred Vendor of Entertainment and our common clients has nothing left to say but the best.
We endorse this excellent Property with a superb service all around.
Do not hesitate in living a wonderful experience with...
About EPIC Hotel Miami
EPIC Hotel Miami, a Kimpton Hotel, offers a breathtaking setting for the wedding events surrounding your ceremony and reception. Our luxury Miami hotel rooms and suites offer the sanctuary you want for your out-of-town guests and wedding party. Plus, your wedding and event catering is provided by Area 31 Restaurant, offering exceptional seafood and a presentation that will elevate your wedding event to a level befitting a luxury hotel. We can provide:
- Cocktail receptions for up to 400 guests
- Dinner for up to 300 guest
- Column-free one-of-a-kind ballroom
- Complimentary guestroom for the bride and groom
- Preferred group wedding block room rates
- Packages available for wedding events:
Let us help you create your truly unforgettable Miami wedding reception and celebrations. For more information and to book your event, contact the Sales Department at events@epichotel.com or call directly at 305.967.7305.
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