Eva's Bridals of Chicago

ABSOLUTELY shop here for your wedding dress!! BRIANA is THE BEST! I had gone to a couple shops before deciding to just pop in there on a whim. I regret not making that my first and only stop. EVERY bride should receive the treatment that I got that wonderful day. Specifically, Briana is the manager and such a great person! She followed up to make sure everything was going OK, personally called me when my dress came in, the works! I HIGHLY recommend shopping here! (I know there are a couple in the Chicagoland area; I went to the one on N Harlem Ave.)

Oy Eva's! First the good: I found my wedding dress and the bridesmaids dresses there at fantastic prices. I wanted some specific alterations done- the first seamstress said she couldn't do them but the fabulous Brianna got the other seamstress for me, Mary, who was a complete pleasure to work with. I love Mary! She transformed my dress and it looked beautiful! Now on to the bad: the bridesmaids dresses arrived much later than we were told. I called everyday and they were so off that they arrived 2 weeks before the wedding! Eva's did ship them directly to the bridesmaids out of state which was good, but it was so incredibly stressful. I was told that my wedding date was listed on the receipt a month later than my wedding! I looked at my home receipt and the date was the one I had given them- at the store the receipt on my dress there had my original date crossed out and the later date added- what?! Overall my dress was beautiful and inexpensive, Mary was reassuring, Brianna was fun to work with, and the other details were a headache.

I gave Eva's Bridal a wedding date of 8/5/12 to guarantee ALL of our (Bride & Bridesmaid) dresses would be in on time for our actually wedding date of 10/5/12. I have heard all too many times of brides not getting their dresses until a week before the wedding so to safe guard myself from that stressor I gave an earlier wedding date. 8/5/12 comes and goes without a phone call from Eva's Bridal....mind you I had been calling since June to see when they would be in since all dresses were ordered and paid for in January!!! Every week since June I would call and inquire and they said, "We'll have to call you back." They never did!! I finally receive a phone call 8/6/12 asking, "What is your actual wedding date?" I was floored!!! Long story short...I didn't receive all of our dresses until 8/12/12!!!
I would not recommend Eva's Bridal!!

I ordered my dress from Eva's. I love my dress, I am so happy I went with that style. The saleswoman told me to order a particular size, and, although my dress fit, I should have ordered a different size. In addition, it took a whole month extra to order my dress and no one could tell me why. Lastly, and most importantly, when my dress did arrive, I went to Eva's and tried it on. I had my mother check every inch of the dress, it was perfect. We accepted it, the woman took it out of the dressing room and put it in a garment bag where it stayed until we took it for alterations. I put it on in the dressing room at the alterations store (it was the first time the dress had been out of the garment bag) I walked out so the seamstress could pin the dress, and there, the seamstress noticed a GIANT BLUE INK MARK that was not on the dress before. I am ABSOLUTELY CONVINCED that Eva drew on my dress because I was not going to do my alterations with them. I have come to find out since then that I am not the first person to have this happen to them. DO NOT GO HERE!

I purchased my wedding gown from Eva's, off the rack for $799. It was beautiful and affordable! I had great interactions with the staff from start to finish, especially as I went through the alterations process. I added sleeves to my strapless dress and Mary made it look like it was meant to be! It's not the fanciest shop you'll ever visit but if you want good service and reasonable prices, Eva's is great.

I purchased my dress from Eva's Bridal of Chicago on Irving Park and was happy with the dress. I got it on sale and it was one of the highlights of my wedding. i was not happy with how much they wanted for alterations, but i found that if you add "wedding" to anything, it jacks the price up! The lady at the desk when you walk in was really rude and had very low customer service skills, which initially made me want to look elsewhere, but i stuck it out with the store because they had a nice variety, decent prices and were flexible with payments.

I liked my dress received a lot of compliments. Got it for a good price. Wanted to spend less than 2k spent just under 1k after alterations and having it pressed. However here is what I didn't like. It is against their policy to measure you unless you purchase the dress. I was on a time crunch, slightly hesitant to pull the trigger asked if the could measure me and just call in the next day if I decided to purchase. However the would not do it!!! Crazy! You go to any other dress shop the first thing they do is measure you. Don't understand that. The shop has a lot of designer dresses that you see in the magazines, but the store is ugly and run down. A lot of the samples are dirty and torn. The store really needs a facelift. The girl that helped me was super nice and helpful, but a lot of the employees were very snooty. One even madae a comment about how bad Davids Bridal is trashy. I looked at DB thats down the road from Eva's nicer staff, cleaner store, and imagine the even measure you before you try on dresses, crazy concept!! So, I think she needs to take a look there herself. Also, my dress came in later than it was suppose too. Not sure whos fault that was distributor or Eva's!! This could have been disaterous seeing that I had a destination wedding and I told them that but on invoice they ask for wedding date not departure date and think that it is ok as long as they have the dress before the wedding not departure date. Luckily, it didn't come in to late and I was lucky I ordered a dress size smaller than recommended and it didn't need alterations. As you can see I gave it 3 stars b/c in the end I got a beautiful dress for a good price but I don't know If I would recommend this place to anyone.

I have been to this place NUMEROUS times. Two of my best friends got their wedding dresses here and got amazing deals. I also got a bridesmaid dress here and my own wedding gown.
Here's the deal....they are great until you put down your money. Then they are ok but not as helpful as they should be. Their selection is really great! Including their sales rack where you can get an amazing dress for cheap and take it home with you on the same day.
I didn't have the luck to find a dress off the racks but I did find an amazing gown and ordered it with a nice discount too!

But then I came to get the dress and there were not super helpful about helping me in and out of the dress. And then they left me standing by the mirror by myself for a while and I had alteration questions.
When I told them I was going to need alterations based on how the dress fit, they did NOT tell me that I had to make an alterations appointment. Yes, I did come in on a day that the seamstress wasn't there but they never told me that i needed an appt with her!!!
Bottom line, they are OK but they could be a lot more helpful.
Edyte ROCKS!!!! She gets FIVE STARS. But c'on, help a girl in and out of her dress! I shouldn't have to ASK for their help in and out of the dress, it should be part of the service.

When I got my dress, at first look under fluorescent lights it looked REALLY white and I had ordered Ivory....So they quickly took the dress away and I could HEAR them talking about me and my dress in the rooms nearby talking about how it's definitely ivory and that I need to see a white dress next to it! Fine, no problem, but don't doubt a bride's words. All I needed to hear was, "under these lights it may look white, but when you are out by the natural light you will see the ivory and we can compare it to a white dress!!!!" Don't go talking about me specially when I can HEAR YOU!!!! Yes, the dress in ivory but it wasn't my first impression of the color!

In the end, I decided to find my own seamstress for alterations because I left with a poor taste in my mouth. I would definitely go here again to shop for dresses but really only because you get GREAT value, not so much the service.

I do have to admit they are VERY responsive if you call them. When they say they will call you back, they do!
So A-OK but they have some improving to do.

OOOH, Also, it was NOT cool that they don't accept American Express!

LASTLY: My dress came in a garment bag into the dressing room. I just went to take my dress out of it so that it doesn't wrinkle up and guess what??!?!?! THEY KEPT THE BAG and sent the dress home in a clear plastic bag. Like the ones from the dry cleaners! I failed to notice this because they put a white plastic bag over it so my fiancé can't see the dress. Seriously? I want my garment bag!

i had bought a dress there, but they sold it to me in a way it didn't even come in. i wish the salesperson knew more about their product. everything worked out fine in the end, but the process was such a hassle.

I went into Eva's without an appointment, and even though they didn't have any available consultants at the time, the girl at the desk inquired about my wedding and what I was looking for in a dress. When she found out that I was on a budget and under a bit of a time crunch, she directed me to their sales room. The room is huge, and the dresses are all organized by size with the sale price listed very clearly on the tags. This made it very easy to shop for a dress that would work for me. I was overwhelmed by the amount of beautiful dresses, and I had snatched up 6 of the from the rack within 20 mins - all were under $200 and in my size. The woman from the front desk left her post there to help me try on the ones I had selected since the consultants were all with clients. She provided her honest feedback about the dresses, which was greatly appreciated since I went in on a whim and all alone. Within 40 mins, I was walking out of the store with my wedding dress in hand. I found EXACTLY the dress I had in mind for myself, and it was on sale for $99!!!!

I absolutely loved my dress and the quality of the dress was magnificant. Our sales person (Kena) was wonderful and some of the alterations people are friendly. The front desk person was extremely rude, the bathroom and lobby were dirty and I always had to wait quite a while for my appointment to start. Overal the selection of dresses was good and b/c our salesperson was so nice, I would still recommend Eva's of Oak Lawn.

They were very helpful and always would answer questions.

They ever were able to order me my dress that they did not have in stock as a demo. Everything came per when they had said. I loved my alterations and my bustle stayed up and nice all night while dancing!

I had been everywhere looking for my dream dress and everywhere I went I didn't have as bad of service. The girl that was helping me with dresses was way too serious for me and didn't seem thrilled to be helping out. I did find a dress here but the dress sold itself and the staff didn't.
I did get so many compliments on my dress and they do have a great selection of dresses so I would suggest to take a look... just be prepared to deal with careless sales associates.

Great experience, the lady that worked with me was excellent! She helped make the decision easier on buying the dress the same day I tried it on!! :)

They have this amazing program were you get a great discount on your first visit. I am not a big shopper so this just made everything easy on me! I found my dress and had the consultants undivided attention at all times. I felt very welcome even though there were alot of brides in the store.
My consultant knew her her stuff and helped me get the gown I was dreaming about. The designer's that they had were amazing.
I would recommend to all of my girlfriends and all the newly engaged girls!!

A bride's absolute NIGHTMARE! Rude salespeople (watch out for the old lady soaked in perfume that yells at you because she can't hear), no customer service, and nasty comments made about my jewelry (wearing my deceased grandmothers platinum bracelet was considered "a bad idea" as I apparently needed pearls to match my dress- gross). My dress came in seven days before my wedding, but the alterations weren't that bad.

We were very happy with the dress. It was very reasonably priced. The service was solid and the fitter was pleasant and did a nice job. It was lovely.

Buy your dress at Eva's and have it altered SOMEWHERE ELSE. I had a wonderful experience buying my dress- this was my last stop, my consultant was great, really listened to me and I ended up getting my dream dress. The awful service and stuff of my nightmares started when I began alterations. The dress was entirely too big, but the seamstress insisted that if I wore a better bra, the dress would fit. She continued to refuse to take the dress in until one week before my wedding, but she wouldn't take it in enough, and in all my wedding pictures, it is quite obvious that my dress is too big. I didn't lose weight or change anything. This is an important decision, and it's really best to take your dress to someone who will listen to your concerns and make sure your dress fits YOUR body. Don't waste your time or your money. Don't pay for a service you won't get here.

I bought my Mon Cheri wedding dress from Eva's Bridals. Their shop is not as nice as some of the other bridal dress shops I went to, but they did have one of the biggest selections of dresses to try on. A few weeks after I tried on my dress, they sent me a 10% or 15% discount coupon to try to get me back in the store to buy one of the dresses.... and it worked. (So, for all brides out there...wait a few weeks, and they will probably send you the same letter and coupon in the mail if you wait a few weeks... don't buy it the first time you are there).

My dress came with plenty of time, and was exactly what I ordered. However the problems I encountered were with the Alterations. They charge a set fee (around $300) for any alterations, no matter how many or how few alterations you need. I thought this was pricey, because all i needed done was a hem and a bustle. However, I went ahead and did my alterations through them, because I was scarred to take it anywhere else and didn't know where else I would take it. I went in for my fittings, and the girls were always lazy and never wanted to tie up my corset back the entire way. When I went for my final fitting, I tried it on with my shoes, and they said it looked good. However when I tried it on 2 days before my wedding, I realized that when I walked (which they didn't make me do at the shop) I was tripping all over it. I had a minor bridal breakdown...but luckily my cousin (in the fashion design industry) was able to do a quick fix to the hem and fixed it the day before the wedding when he arrived into town. If it wasn't for him, i don't know what I would have done...and would have been tripping all over my dress the entire day.

In addition, when it was all paid for, and I was ready to take it home, they started placing it in a white trash bag looking bag! After paying $1500 for a dress, they were going to give it to me in a trash bag! I asked if they had any other nicer garment bags, which they do, but they make you pay an additional $20.00 for. And it is still not that nice of a bag.


A few notes to all brides:
- Make sure that they ALWAYS tie your corset correctly and at the exact tightness that you will want it the day of your wedding. This will make a difference in the hem and how low or high it will lay.
- Make sure you walk around the entire store when you try on the dress after alterations.

These people are awful! We ordered our bridesmaid dresses from Eva's and were told that we would have them at least a month before the wedding. When we did not have them by the end of September (2 weeks before the wedding) they told us that they could not track them or find out when we would receive them!!! we were a little worried to say the least. i mean they were just plain black dresses that we could have gotten anywhere---looking back we should have. after arguing with them multiple times, they completely blamed us and would not take any responsibility whatsoever. They were rude and did not care at all and just said, well you guys ordered your dresses 3.5 months before the day and they need 4 months!!! crazy. we got the dresses the TUESDAY BEFORE THE WEDDING! needless to say, we did not have them altered there and will not be going back.

I can't say that I really had an exceptional experience while picking out my wedding dress here. The sales people were so -so with the their knowledge of certain dresses and styles. HOWEVER, they were not pushy at all. They are pretty flexible with payment plans and do carry great designers. Make sure you have an appointment though if on the weekends.

I love my dress and Jeanine was such a great salesperson. She wasn't pushy at all and I was able to get a great deal on a beautiful dress. They didn't mind at all that I didn't get it altered there either. Lots of options to choose from.

I found the dress of my dreams at Eva's bridal and I didn't burn a hole in my wallet doing so! Their seamstresses did an excellent job on the alterations on my dress and I was scared... my dress had so much beading on the bodice.

The shop has a good variety of dresses at resonable prices. You aren't going to find a whole lot of high end stuff (more middle of the road) but the prices are good & they actually have lots of discounts too. The staff are hit and miss... some are really friendly and helpful and others are not.

Loved this place!!

I had found a specific dress in a magazine, and Eva's was the only place in three states I could find it!!! Not only that, but had great service from Kay, who also gave me $200 off!! How perfect- my DREAM dress, and I only paid $599! Many friends & family told me they've never seen such a unique, beautiful dress.

They were great in flexibility. I lived in Michigan, and found this dress during a trip to Chicago, but never had a single wink of a problem with ordering, delivery or taxes. They were so great to work with. If you're in Chicago, definitely check out Eva's- it was a breath of fresh air after so much humdrum dress shopping!

beautiful dresses. I told her the style i wanted and the lady came back with the exact thing i dreamed of. That was it.!

Eva's has a great choice of dresses. I loved my dress and the service, however sometimes they were way too busy to help us the way we wanted.

Loved my dress. But i had to go back more times than I would have liked to because the alterations were never quite right on the dress.

I found the perfect dress for myself at this store. The service was nice. They went down in price so that made me feel very good. The alterations lady was great too. I recommend this store.

My initial experience was pretty good… got a good discount on my gown and the bridesmaids gown and everything came in just a little past the promised time. First annoyance was when they held my BM dress orders a couple months without telling me “so they’d come in the same time as my gown.” Why?! But no biggie- the drama came with alterations. My first fitting seemed to go fine- I had a woman named Dora. She was nice- seemed to be listening. We scheduled my FU appt for over a month later (I didn’t want it to far away from wedding in case my weight changed). So I came back and she brings me a dress with NOTHING done expect for a half- ars stitch around the bustline.. .explaining how busy they’ve been! What?! You had a month! But still, I didn’t lose it- my BM called in a manager (Pat) and to make a long story short, Mary eventually did both me and my BM alterations but we both had to come back WAY too many times because they kept stalling us… which got too close for comfort the week of my wedding and started to add stress. I never felt my alterations were quite right either, but didn’t know if I should blame it on the style of the dress or the alterations perso

I found the dress of my dreams here, as well as all my BM dresses, FG dress, and MOB dress....better service than any of the other bridal stores I visited!

Reasonable priced dresses

I can't say enough wonderful things about Eva's Bridal of Chicago (Don't mix them up with the one in Oak Lawn!!!) I bought my dress during one of their 20% off designer brands sale. My dress was a Signature. The woman who altered my dress did a perfect job!! My dress was in early!!! They will also hold on to your dress as long as you need them to. I would highly recommend them.

Best selection ever!

Everyone was very nice and helpful. Dress arrived on time and as ordered. Seamstress did good job with alterations, though mine were minimal. I was an out of town bride and had to have dress and veil shipped - they coordinated this well and everything arrived in perfect condition.

The dress was gorgeous. They helped me pick a dress that would look good on me. The price was reasonable. I was happy with the alterations.
Would recommend.

Service was good and pricing was competitive.

They were not so nice to the bridesmaids while measuring, or fitting. I felt like they wanted what they wanted, and it didn't matter what we said, since we weren't in the business. They had me order my dress 1 1/2 sizes bigger than my measurements because they said, some brides tend to gain weight from the stress. I ended up losing a lot of weight and they had to take in the dress almost 2 whole sizes. It was still big on my wedding day. They have a beautiful selection of dresses for very fair prices....just make sure you stick to what you want in regards to alterations, etc.

I loved my dress and was ready on time. I also ordered my bridesmaids dresses from there, that were gorgeous as well.

I ended up with a broken leg for my wedding, with crutches and the whole bit. I had originally had my dress hemmed to wear 3 inch heels. With the leg this was no longer going to e possible. I called the shop right away and told them what had happened and they rehemmed my dress at no extra charge.