Our venue deals with getting rentals from EventRents so they put me in contact with them to figure out linen colors. When I went in they had the color I wanted on the wall but I was told they did not actually have tablecloths in that color available and that I would have to pay extra for them to find them.
We decided to not get linens from them for the above reason and found it was cheaper to purchase them outright from a vendor online.
we rented chairs and tables from them, and when we were done, we had to handle the stuff to them ,they did not help us to unload the truck, we did it ourselves, so I don't know what is all the fancy hype here for the customer reviews, most of been written by their friends.
This company was VERY easy to work with! We did almost everything over email, and the longest I ever waited before I got a reply was 2 hours. The value was great, and they were very helpful with making sure all of our stuff was there in the same small time frame we needed to set up in and actually showed up early! Highly recommended!
My order was done perfectly. has a contract with Sawtooth Winery so they delivered for a cheaper price and rented items for a cheaper price. Winery did set up and take down.
Great people to work with and knowledgable! They worked directly with 3 Girls Catering and they have a great working relationship with our caterers, so this made the whole planning process that much easier. They had what we needed and were able to order the one linen color we needed and did not have. Their prices are competitive, they were helpful with answers to our questions when they came up and everything turned out exactly as expected.
Double check your order. Was timely and corrected error fast.
My experience with EventRent was mostly good, and I would certainly rent with them again. We got a few tables, 80 chairs, a tent, table cloths and some giant steel beverage tubs. They were great about letting me add to and subtract from my reservation several times. The things they were not so great at were following direction (I confirmed on the phone & in person at least 4 times that I was to be called when the delivery guys were on their way so I could tell them where to put up the tent. Instead, I was called when they were already at the venue, had unloaded everything, and were just waiting to put the tent up. As a result, the two 16-year-old delivery kids were fairly surly -- like it was OUR fault they had to sit around and wait!) I also had to keep a close eye on the kids while they were putting up the tent and explain to them at least 5 times where I wanted the tent positioned, because it was either crooked or too far in one direction or the other. I was also told I wouldn't get charged for pick-up of my items the next day, but I was. Finally, when my beverage tubs were delivered they were clearly not the same 44-gallon size (one fit inside the other, with much room to spare), but the kid insisted they were both 44 gallon tubs. But in all, it was easy to rent from them and their stuff was nice. I had white table cloths and served both red wine and BBQ, but didn't opt for the "insurance" (around $45 for me) in case the table cloths got stained -- and no stains resulted, so I made a good choice. Would recommend renting from them.
Vendor response to review
I completely understand your frustration as our drivers should have called, I also apologize for any atttitude you may have gotten from them. Most of our staff is very friendly and this is out of character, so once again I am sorry and hope it turned out well. Thanks for the review and the chance to work with you.
Nice showroom to help give you an idea of what you need for your wedding. Informative and helpful staff - very professional. Reasonably priced and they have everything you'll need. I would highly recommend this vendor!
Vendor response to review
Thanks for the review, and I'm glad we could work with you and hope we made things at least a little easier. Thanks
Event Rent provided all of our rentals from tables and chairs to napkins and plates. All items were delivered on time, correct and with a smile.
Their prices were very affordable and what they provided were very clean and looked very nice and new. They were prompt and helpfull and did anything we needed done for the day. They were accomodating and easy to work with.
Wonderful people to work with. They have everything you need to put on a successful event.
Event Rent is your go to for all your event rental needs. The team at Event Rent is great to work with - punctual, friendly and has high integrity. Highly recommended!
We have worked with Event Rent for years and they have always been extremely professional, reliable, and so easy to work with. They're services and products consistently maintain the same high quality and their staff is so incredibly polite and helpful, they still impresses me to this day. You can definitely count on Event Rent for all of your rental needs.
We never use (or refer) anyone else for rentals. Punctual, immaculate and sooooooo pleasant to work with. The best in the biz!
Event Rent is the company that I always use, without fail! They have always been there for me and have gone above and beyond to give the best service and products! They are great!
These guys are so fun to work with and really know their stuff!
I have worked with Event Rent for close to 4 years now and have been extremely happy with their products and services. They are competitive with pricing and more importantly to me - take care of their clients.
Event Rents is a great company to work with. We work with them because of their excellent customr service, clean & nice equipment, their dependablity, and the overall event support.
They work hard to make our life and our clients life easy and stress free in this chaos world we work in, Events!
Lance and his staff are the best in the Treasure Valley! They are always great to work with at Dillards' events. My parents also chose Event Rent for my sisters' wedding and they were amazing, even allowing me to go pick up extra lights for the reception the morning of the wedding! Event Rent is the BEST!
You can't go wrong renting from EventRent! The staff is friendly, detailed, informative and goes that extra mile to provide great service and quality rentals!
Event Rent is always responsive to our calls, and I always know they will take care of our brides as well as we do. We love their flexibility and the willingness to go the extra mile.
I have had the priviledge of working with this company since they opened. They are always professional, timely and most important for a caterer is thorough. They take anyone through the rental process step by step so that nothing is missed or forgotten and when something has been unforeseen (weather), they have always been there to make sure my clients are taken care of. I am very glad to have staff like Jesse, Lance, Cody, Deana and Michelle around whenever we need them.
Event Rent Idaho is Boise’s wedding rental, canopy party tent, and event rental professionals. We have tents for rent to your wedding, or corporate event. A new name to the event and party rental industry, with more than 35 years of
industry knowledge and expertise, is now open to provide top of the line rental equipment, on-demand party supply services, and world class customer service.
Event Rent is owned and operated by Jesse & Kim Hill of Meridian, Idaho, and conveniently located at 600 N Eagle Road in Meridian.
Jesse Hill, a Boise native, has worked in the event and party rental industry for more than 15 years. Starting as a dishwasher, Jesse earned his way to general manager for an event and party rental store –- successfully managing and growing the business every year during his tenure. As a general manager, and also since the inception of Event Rent, Jesse has successfully worked with some of Boise’s largest events and tradeshows, including the MPC bowl, Nike Open, the Boise River Festival, and more.
Jesse and Kim Hill are passionate about providing the best event and party rental products and services to the Treasure Valley. Stop by or call Event Rent today for friendly, knowledgeable staff that can help make your special event, whether large or small, a great experience and a huge success.
A. We are located at 600 N. Eagle Road, between Franklin and Fairview in Meridian, ID 83642. (208) 695-2121.
Q. What are your hours of operation?
A. Our hours are Monday thru Friday 8:30 a.m. to 5:30 p.m. and Saturdays 9:00 a.m. to 4:00 p.m. Showroom closed Sundays.
Q. How soon do I need to reserve my items?
A. The sooner the better! To ensure the availability of your items we recommend reserving them as soon as you have a good idea of what you need. It is, however, possible to reserve your items up to the day of use depending on availability.
Q. How long before my event can I change my order? Do you have cancellation fees?
A. Small things such as dishes, linens, centerpieces, tables and chairs may be changed up until the morning of the day before delivery (before the order has been loaded) for no additional fee. Canopies and jump houses have a 10 day cancellation policy. All cancellations within 72 hours are dealt with on a case by case basis to determine appropriate fees according to lost rentals from other potential customers.
Q. Will my rental items be set up for me?
A. Set up of larger items such as canopies, dance floors, and stages is included in the delivery fee. Set up of tables, chairs, and even placing of linens is offered, please call for pricing. Set up and tear down must be scheduled ahead of time so we can make sure our delivery crew has the time before their next job.
Q. Can I have my order delivered at a specific time?
A. Yes! We will work with you to make your rental as easy as possible and show up when convenient for you. Specific time deliveries, while difficult, are available during regular business hours at no extra cost to you. After normal business hours or on Sunday deliveries/pickups are available for an extra cost. One to two hour time windows or any time deliveries are the most convenient for our delivery crew, who work hard at meeting every request.
Q. Do I need to clean my items before I return them?
A. No! We do all the washing for you! We do ask that you scrape any excess food off and place all dishes back into their original crates. Linens need to be free of debris. Please do not place wet linens in plastic bags this will cause them to mildew, and requires an extra cleaning fee.
Q. What is the “DW” charge on my contract?
A. “DW” is the Damage Waiver charge. This is an optional, nonrefundable fee that covers accidental damage. This is not a loss or negligence waiver, it gives Event Rent some flexibility when dealing with tricky situations after the party is over. The damage waiver fee allows Event Rent to charge only the minimum for damaged or lost larger items, and the company doesn’t charge for the loss of one or two small items, such as flatware. If the client returns damaged items and we determine the client wasn’t being negligent, then the client isn’t charged at all. Accidental damage does not include burns or tears in linens, or other large non-repairable damages. Damage waiver does not apply to canopies if we install them.
Q. What happens if items are returned damaged or missing?
A. The customer is responsible for the items during the rental period. Small damage may be covered if the damage waiver was paid. Large damage (burned or ruined linens, excessive broken dishes or centerpieces) or missing items will be billed to the customer.
Q. What do I need to do to reserve items?
A. You may reserve your items at any time by phone, e-mail, fax, or in person at our store. To reserve your items we will need your name, address, phone number, delivery and billing information and credit card information. We do ask for a 25% deposit on orders over $200 or any orders with canopies.
Q. How and when do I need to pay for my items?
A. Payment is due in full before the rental items are taken. We do ask for credit card information to hold your reservation, but you are welcome to pay by cash, check, or credit card by the date you take your items (some cards will not be run until rental items are returned). If you want to pay in a method other than with the card on file just let us know.
Q. Do I need to be home the day of my delivery?
A. No, just let us know where you would like us to drop off your items (preferably in a covered area such as back patio or carport), but please remember that the items are your responsibility once they are dropped off, so if you have a spot in your back yard this may be the best place to store them.
Q. I am looking for something specific and I didn’t see it on your website, is there a chance you could get it for me?
A. You bet! We work with other rental companies and vendors in our industry every day and love to track down items for you, so you don’t have to!