Excalibur Limousine Service

Awful experience!

Excalibur Limousine Service was a wonderful company to have for our wedding transportation. They were great to make our reservations through as they went over everything with us and even doubled checked to make sure the date was correct. They even congratulated us on our wedding. The provided us with our entire wedding transportation to and from the wedding. The limousine driver took all of our wedding gifts and belongings to our hotel room and he didn’t mind. He told us not to touch anything he was a real nice guy. They really took care of us we sure did not make any mistakes by having them handle the transportation and the limousine was really nice it smelled so good inside and the ride was nice.

The limo service was on time and very reasonable, however, they double charged me during the whole process. I opened an account specifically for my wedding and they had my credit card number and double charged me without letting me know anything. This led to me believing I had more money in my account than I actually did. I didn't appreciate that they charged my account again without any notification!

Their customer service was great! I was shopping around for a 300 series limo and I found two of them in this area and they were the same price to rent them. The customer representative that I talked to said that they would charge me a cheaper amount if I decided to go with them! I was impressed that a professional company was willing to go down on their price so they could keep my business! The limo drove me and my husband from the church to the reception and then from the reception to the hotel. I booked the limo for three hours and I the reception took longer than expected and we went about thrity minutes over and they didn't even charge us! The driver was great and so polite and he even turned on the college football game that was going on during the wedding. My husband loved this! It was a great experience!

The hummer i really wanted broke down so they brought a peice of crap limo that didnt fit my whole wedding party only wedding disaster i had and I was really disapointed then they took off with all our stuff in the back when the limo took us home