Faultline Cleaners
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I took my dress to Faultline cleaners to be steamed, the day before the wedding. They were recommended based on the fact they handle silk dresses and couture clothing, and wedding dresses. Fault Line RUINED my wedding dress the day before the wedding! I took my couture wedding dress to fault line because my hotel recommended them for steaming prior to my wedding. I got my brand new dress back covered in black marks with yellow and green stains all over it and black boot prints on it! so hotel concierge called and took it back - fault lien promised to clean it and have it back the morning of the wedding. They brought the dress back at 9am looking worse, it not only had the same marks and stains but now it had several more boot marks all over it. My dress was RUINED!!! The hotel concierge called fault line to discuss it with the manager and at least get my steaming money back. They refused to even give me the money back for steaming and said that my dress could not have been new, that it was clearly a used wedding dress!!! Fault line RUINED my wedding dress!!!! don't ever take anything there!! not only will they ruin your clothes but then not even give your money back. the WORST place that exists!!
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