Fleurish of Orange County
Joie of Fleurish of Orange County was one of the very first vendors that I hired for my wedding. We met several times to talk about the “theme/vibe” of our wedding. Her personality is honestly what sold me. She is so friendly and outgoing; you can’t help but like her. Her prices were extremely reasonable. I gave her an idea of what I was looking for for our wedding but for the most part she did her own thing. I had only seen her work in pictures that she had shown me but I trusted her and I am so glad I did. When I walked into the bridal suite before the wedding and saw all of the bouquets I started to cry, they were so beautiful. It is very hard when you are planning your wedding to leave things in other people’s hands but she did such an amazing job. The reception flowers were just as beautiful, as was the curly willow and floral design she made for the chuppah. She was a doll to work with and I would use her again in the future for other floral needs!
Joie Shetrone , the owner of Fleurish OC did all the flowers for our grand daughters wedding this June. Joie was GREAT to work with! She provided us with photos and suggestions for ideas of what could be done. She also suggested web sites for us.She was also very open to any ideas that I had. Together we were able to narrow down colors and flowers for the wedding.
All the floral arrangements made by Joie were absolutely beautiful. We loved them all. I highly recommend Joie and her services. She is a true professional but very open and relaxed in her demeanor.
I recently used Fleurish for my wedding flowers. Joie (the owner)did a GREAT job. She was very flexible and helpful as I'm the type that knows what I like but can't always explain it (I don't know the names of any flowers). I showed her some pictures (telling her what I liked and didn't) and her knowledge of flowers quickly helped us come up with a game plan for all my wedding flowers. I liked that Joie is not pretentious and made me feel very comfortable and at-ease with the process. She was very reasonable with her prices (I really shopped around for the best looking flowers at the best price - her pictures of the wedding flowers she had done were impressive). She had good follow-up right before the wedding - I was very confident that the flowers were going to be great. Sure enough they were! I would highly recommend Fleurish of Orange County.
Joie did the flower arrangements for my sister's baby shower. I gave her the theme, zoo animals, and she provided the creativity. The arrangements were absolutely adorable and truly "made" the table. All of the guests raved about them because of their vibrant colors, freshness, and overall darling design. Joie was on time, easy to work with, professional, reasonably priced and most all had the creativity to come up with the perfect bouquets for the shower.
When my fiancé and I originally met with Melissa five months before our wedding we had a wonderful consult. I brought pictures of the exact bouquet I wanted for myself (white anemone, orange peonies, icy poppies), my attendants (white hydrangea and gerberas) and even a picture of the boutonniere we wanted (white anemone). We made sure to tell Melissa we didn't want the typical rose at our wedding. No roses. Melissa recommended replacing the orange peonies in my bridal bouquet with orange ranunculus since they were not in season for November. She had wonderful recommendations for substitutes and took very detailed notes of our colors, flower choices and numbers. My fiancé and I left our meeting very excited. I emailed Melissa a copy of the photos I had showed her at our meeting (of the exact arrangements we wanted), per her request. She was going to reference those photos when making the arrangements.
Two weeks before the wedding however, I received a phone call from Melissa who requested we review the details before she placed the order for the flowers. My first thought was "how professional" until she said "I see you want brown, orange, green and possibly yellow is that still correct?" I was puzzled as I recalled the amount of details she had recorded during out meeting and after I reminded her of the flower choices, asked if she ever received the email with the pictures I sent her-per her request. After some descriptions and reminding her she finally recalled seeing the pictures and searched her email for several minutes trying to find it. In the meantime she was suggesting I had never sent the email. Finally, she found the email and said, "Oh yes, these are pretty." I was beginning to feel our original meeting was pointless as the bulk of our discussion was being revisited over the phone and it was as if we had never previously discussed these details in the first place. Melissa looked at the pictures I had emailed her and (two weeks before the wedding) said, "Those are Icy Poppies, I don't know if they are in season, I will have to check." She also had originally suggested we substitute orange peonies with orange ranunculus (five months prior). Now on the phone, Melissa said "Oh and I need to see if I can get ranunculus in orange. They may not be available in November." I was extremely worried at this point because it was two weeks before my wedding and all the details I planned five months prior with this woman were currently "iffy." I wondered why none of this information was brought to my attention in the first place.
Melissa assured me she would check with her vendor on the status of the flowers right away. She called me right back and said I cannot get Icy Poppies, but good news is I can get orange ranunculus. To a bride that who trusted a professional's suggestions five months ago, this wasn't particularity good news to me as it was speaking volumes to the credibility of Fleurish of Orange County (-all information I wish I had known prior to signing a contract with them). After assuring me everything else would be great, Melissa said she would place her order and see me at the wedding in two weeks. With two weeks left I wasn't going to worry if all that had changed was I couldn't have Icy Poppies. I thought, "no big deal."
The day of the wedding, Melissa arrived with boxes of flowers and placed them on a table. Each bouquet was to arrive in a "vase" however they were all placed into red plastic cups. I didn't purchase extra vases to put on the head table since she said she was bringing vases. I should have asked more information about what kind of vases they were. (A friend had to run out to buy vases) I picked up my bouquet and saw there were NO anemone flowers which were the number one flower I wanted! During our phone conversation Melissa did not say a single thing about not being able to get anemones. I was so sad to not see them and asked Melissa, "you weren't able to get anemones?" She bluntly said, "No" and kept shifting around boxes. Shocked, I said, "they couldn't let you know when you placed the order they weren't getting anemones?" Melissa said they had told her when she placed the order that she couldn't get anemones and she decided to add roses to the bouquet. In fact, she took it upon herself to put roses in all the bouquets and all the boutonnieres! I asked her why she didn't call me to tell me she couldn't get anemones two weeks ago before she placed her order? I felt like Melissa was trying to avoid me. She clearly didn't want to discuss her actions and I didn't want a confrontation.
I had no choice but to accept the situation in that moment. It was our wedding day. I wasn't going to let Melissa's unprofessional demeanor and product put a thorn in such a special day so I walked away from her. There were a number of things I would have liked to have said to Melissa in that moment and I still get upset when I think of how much money we paid for a very specific product. We got something very different from what we asked for. In fact, we got roses, which we made perfectly clear in our original meeting we did not want. My fiance and I had trusted Melissa and we had thought highly of her but her presentation was extremely disappointing and my feelings were hurt. If we were able to communicate two weeks prior and I was totally going with the flow then why wasn't I aware of the significant changes?
The flowers were beautiful, as flowers are. They just weren't what we asked for. They weren't what we were told we were getting. They weren't what Melissa and I discussed the day before she placed her order. She didn't have the decency to call me and discuss possible changes when she realized the highlight flower wasn't available. She arrived on my wedding day with a bad attitude. I am sad to say I would not recommend working with Fleurish of Orange County if you have a specific vision. If you are looking for a surprise on your wedding day, they might be a good fit for your special day. Otherwise, ask friends for a recommendation of a florist you can trust.
Vendor response to review
Thank you for the review. Melissa was the florist exclusively assigned to your wedding, as she ran various weddings in 2010. But she had different approaches to various aspects of the floral business. I am very sorry that your expectations were not met, and your review confirms our decision to end our working relationship with her.
Fleurish of Orange County has had a wonderful reputation and long lasting friendships with the families we do business with. This has continued successfully under my direction and will continue to do so as we have had the privilege of working at some beautiful weddings with lots more to follow. Learning and moving forward, I have systems in place to ensure satisfaction deserved of every wedding. You will find that my current reviews confirm my work ethic and attention to the details that brides desire and need.
My apologies for the past confusion and for the things you experienced.
Fleurish made my vision into reality. I did not know much about flowers, but I'm a very creative person. I always have ideas running through my head, so I met with Joie and Melissa with my vision, they took it and ran with it. I had a Disney theme wedding. I wanted to incorporate in the centerpieces a Mickey Mouse shape head. They took a pot, bedded it with flowers and cut a hedge to make it look like a Mickey Mouse head. My husband and I loved it!!! They also did tall centerpieces. They used a tall, clear vase, but had we had no idea what to put in it. They took some beautiful gems, made a Mickey Mouse out of styrofoam and had it sit on the gems. Again, perfect! My husband and I were very happy with the outcome. I'm so glad they were able to create my vision.
Joie was great, I gave her the colors and flowers I wanted along with a few ideas and she did the rest. When I saw the flowers I was amazed, the flowers and arrangements were better then I expected. And Joie worked great with my budget. I bought even bought my own glass wear and decorations which I think cut down on cost a little as well.
I recently had the pleasure of working with Melissa from Fleurish of Orange County. In the weeks before a wedding, many design elements can change. I love that Melissa took the time to sit with me to go over every last detail, as I was representing on behalf of my out-of-state bride. Melissa 100% delivered on gorgeous arrangements and my bride was beyond happy with all her arrangements and personal flowers. For this reason, I highly recommend Fleurish of Orange County!
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