Floral Works and Decor

I worked with Ana for our wedding flowers in July 2010. She provided us with centerpieces for our Rehearsal Dinner as well as all the flowers (centerpieces, bouquet, corsages, boutonnieres, flower girl bouquet, etc) for the actual wedding. Our wedding reception was at the Manchester Grand Hyatt, and Ana also provided the chair covers and table overlays for our ballroom space.

I'm really conflicted about my experience with Floral Works and Decor. I absolutely LOVED my wedding flowers. When I first met with Ana she took what I liked and ran with it. We are kind of a traditional couple and we wanted nice colorful flowers but nothing odd or outrageous. We didn't have any specific flower types picked out, just a general color scheme. Ana filled in the gaps by reading my personality and gauging what I would like. We agreed on the flowers and design, and she delivered exactly what I had pictured. The ballroom looked fabulous and classy. The flowers were beautiful. Ana offered me a great price and a 10% discount if I paid up front in cash/check, which I did.

All that being said, here is my beef with Ana. She is extremely popular and busy, thus it was really hard to communicate with her. WHEN she responds to emails that was great, but I would go months trying to get a hold of her via phone and email with no response. Several times we had meetings scheduled and she canceled at the last minute. Never at any point was I worried that my wedding flowers would suck, I was confident in her service and I knew she would be there with exactly what we wanted. However, it was awfully frustrating trying to tie up details when I couldn't get a chance to talk to her.

To top it all off, it turns out that (because I paid in advance) she owes us money back because we ended up needing fewer centerpieces (and fewer chair covers and table overlays) than anticipated. I have been trying to get in touch with her for three months regarding a refund payment. On at least two occasions she acknowledged that she did in fact owe us money and that she would get the check in the mail. Still no check.

Overall, my wedding flowers were awesome, and Ana is a delight to work with in person. I only wish she could have made this a 5 star experience for me by being more accessible to her clients and paying more attention to the business aspect of her services.

Ana at Floral Works made the most SPECTACULAR flower arrangements for our October wedding in Temecula, California. A couple years before that, she was also the florist for my brother's wedding. When I saw all the bouguets, ceremony decorations and centerpieces I was blown away and speechless. When meeting with Ana I communicated to her the feeling I wanted to capture with my wedding and my colors and she produced more than I ever could have imagined. She has an amazing talent with arranging flowers. My guests could not stop complimenting me on the arrangements. My bouquet and bridesmaid bouquets were stunning and the tall reception centerpieces almost reached the tent ceiling. I always saw beautiful wedding floral arrangements in magazines and thought that I could never afford them, but Anna proved me wrong. I feel like we got even more quality and quantity of flowers than I ever would have expected. I HIGHLY recommend her company floral works for all brides in southern california!