Fort William Henry Hotel & Conference Center
Roberta and the entire FWH banquet staff are phenomenal. I’ve worked with them in the past for smaller events (showers and what not) so I knew that putting my wedding in their hands would be a no brainer. I can honestly say that our wedding day was everything that I could have wished for and more. My only regret falls on Mother Nature and her inability to change the leaves in a timely fashion.
The venue itself couldn’t possibly have been more beautiful. I can’t even express how many compliments we received on our choice. Everyone loved that we had both the ballroom and the tavern available to us for the reception. It gave our guests room to spread out which they all really seemed to appreciate. The food was AMAZING! Our hor d’ouerves were delicious and our entrée selections were phenomenal. We’ve had countless guests tell us that their meals were by far the best wedding food they’ve ever had.
In short, Fort William Henry made our wedding day the amazing event that it was. Without the help of Roberta and her staff, we would have never had the incredible time that we did. Many of our guests have said that our wedding was the best wedding that they’ve ever been to and I know that the FWH staff is to thank for that.
We blocked off a set of rooms here. Went out of their way to help when the groom forgot to book rooms for his groomsmen!
Roberta was my wedding coordinator for my event. She was very professional to me and very responsive. I think she did a fabulous job with the set up and execution of my wedding, ideas, and items.
The reception room was set up beautifully and I didn't have to do a thing on my wedding day (which was fabulous).
The Food was also fantastic.
I was displeased with the check in process at the hotel (this has nothing to do with Roberta) but the hotel was very unprofessional in this aspect. When booking your room at the hotel they charge your card upon booking. When I went to check in the tried to charge me again, and I explained the them that I already paid it months ago. It was a big problem for many of the guests. I was upset that not only did my guests get hassled about this, but that I did as well. Being the Bride, we spent thousands of dollars to have our wedding there and that never should have happened to me or any of the guests.
overall, the room thing got worked out and the wedding and reception was beautiful. Roberta did a great job pulling the wedding together and envisioning my dream and making it a reality.
From the gorgeous views, immaculate venue and professional staff, the Fort William Henry is one of the best this area has to offer for your wedding!