Garden Court Hotel
Palo Alto, CA 94301
(map) Phone: 650-323-1912
Reviews for Garden Court Hotel




Kelly, the event manager at Garden Court Hotel, was wonderful to work with. She was always prompt and extremely thorough and helpful. Her responsiveness was impressive and she helped the wedding day run smoothly. Thank you SO MUCH KELLY! You were awesome and we were so lucky to have worked with you!
Not only was the venue beautiful and the perfect spot for our intimate reception, but the quality of service provided at the Garden Court Hotel was impeccable and outstanding.
Our reception was held here and food was an important consideration. The style and decor of the hotel is spectular. The celadon green stripes in the Grove Room upstairs are classy. We thought the venue combined an intimate ennvironment with class and elegant style. Their dinnerware was impressive and their selection of linens was extensive.
What really drew us about this venue is that it's sitting on top of the famed restaurant Il Fornaio. And what a treat for our guests. They could not praise the food more--a definite hit.
The pampering is endless here. From the day we arrived at the hotel for the wedding weekend until the very last hour of our stay, we were very well taken care of and the service was truly sincere and above and beyond anything we have ever experienced at a hotel. We felt like the entire staff in the hotel knew who we were and made sure we were comfortable and happy. The night before, we asked for some tea as we made last minute preparations. Instead, they brought not just one cup of tea, but they set up a tea station with goodies just for us and our friends. The amenities in our suite were wonderful and they set up a station in our room with our wedding cake, cider champagne, and other goodies. The morning after our wedding, we called to have our car pulled up to load our belongings. They said they've already found our car, parked it, and had a dedicated bellman to help us. It was like they read our mind.
This place is a gem. It deserves every high mark it earns--and they definitely earn their mark!
Thank you, Garden Court Hotel, for truly exceeding our expectations and providing not only a beautiful venue for our wedding but great service to us and all of our guests!!
GUEST




THE most amazing place to celebrate your wedding! The location, layout, planning process, service, and location are unbeatable. This hotel has expert staff to help you with every detail- and can be very creative if you are on a budget. I would do my wedding again a million times at The Garden Court Hotel!
GUEST




You will love this place!
The pictures will come out picture perfect. You will look like you've wed in some where in Europe. Their beautiful building will enhance your picture quality. All my friends, colleagues and families loved our wedding picture. They were surprised to find out it's Palo Alto, CA!
You will have the most responsible and professional people for your wedding.
I highly recommanded for you to try their lobby reception.
You willl not only will meet their charming event managers but you will get to try their award winning food and wine selection.
The menu and wine selection changes every week and you can request the food you like in advance. And you will have the most helpful attentive server you will ever meet "Victor"! All other servers and managers doing their best for smooth operation and serve your guests, Victor will make sure you get treated well. He will take good care of you.
And your event managers are available by phone or email. They will work with you and will do all their best to make your day the happiest day of your life.
They sure did for mind! Thank you Kelly ( who left GCH), Jesse, Jennifer and Vitor! Million thanks!!
GUEST




Kelly, the event manager at Garden Court Hotel, was wonderful to work with. She was always prompt and extremely thorough and helpful. Her responsiveness was impressive and she helped the wedding day run smoothly. Thank you SO MUCH KELLY! You were awesome and we were so lucky to have worked with you!
Not only was the venue beautiful and the perfect spot for our intimate reception, but the quality of service provided at the Garden Court Hotel was impeccable and outstanding. From the day we arrived at the hotel for the wedding weekend until the very last hour of our stay, we were very well taken care of and the service was truly sincere and above and beyond anything we have ever experienced at a hotel. We felt like the entire staff in the hotel knew who we were and made sure we were comfortable and happy.
Thank you, Garden Court Hotel, for truly exceeding our expectations and providing not only a beautiful venue for our wedding but great service to us and all of our guests!!
GUEST




the Garden Court Hotel venue, staff, professional planners and wedding coordinators are a total solution of highly skilled professionals who take real ownership of one of a bride and groom's most memorable life moments.
From "Where do I begin?" to running the gauntlet of roses ro your get-away limo, Garden Court is fabulous.
GUEST




We loved working with Kelly (the event manager), she was very friendly and professional, responded to all of our questions and concerns in a timely manner. She went over the colors of the linens in details with us, and the menu options. I really appreciated her patience and positive attitude. Great venue, great staff, great food :)
GUEST




I just had my wedding at the Garden Court Hotel and I could not have wished for a better day or location. I had one month to plan my wedding so you can imagine the pressure and the work that I was up against. However, through it all I never felt stressed or overwhelmed when planning my wedding.
Kelly Tsutsumi was such a gem and was amazing in our planning process. She was so accomidating and was on the ball with everything. Always answering my endless questions and making sure we did not go over budget. No detail was over looked and she was there every step of the way making sure our wedding went smoothly and the way we wanted.
We had our ceremony and reception at the Garden Court Hotel and the way the staff accomidated our guest while setting the room up was ideal. Our guest never felt like they were being pushed around. Everyone was relaxed, comfortable and most importantly happy.
The banquet manager (shoot forgot his name) did a fab job in running the show. Asking about the speeches, the dances and the cake cutting. Kept us on track which was needed!! He always made sure everything was ok and if he could do anything more for us.
The staff was so friendly and accomidating to all our guests!
Our guest are still talking about our wedding and how perfect the venue was. My husband and I could not be happier! I would HIGHLY recommend you having your wedding at the Garden Cout Hotel!
GUEST




Kelly Tsutsumi was such a wonderful Events/Banquets Manager to work with. She was very professional and knew how to manage a bride and groom's worries and stresses. She had a calm presence about helped me relax and feel confident as we progressed to our wedding week/day.
The staff from the concierge, waiters, down to the valet and maintenance associates provided exceptional service, no matter what time of the day it was.
Truly, a class A venue, apart from the Italian/Tuscan charm of this hotel, our guests shared that the cuisine/food we served was one of the best they have ever had.
GUEST




We would HIGHLY Recommend the Garden Court. The food was exceptional, as was the service and staff. It was all perfect, and we couldn't have ask for anything better. We have had so many compliments on how perfect everything was!
GUEST




The event manager, Kelly, was more than helpful when it came to suggestions and flexibility when it came to using the Garden Court Hotel for my ceremony and reception. She understood the vision of what i wanted in a ceremony and reception and delivered! I would, and have, HIGHLY recommended using this hotel for special occasions such as your wedding to many friends and family! 5 stars all the way for the Garden Court Hotel and the event manager, Kelly!
GUEST




We were extremely happy with the Garden Court Hotel. You want your wedding day to be special and thanks to everyone that was involved in making that happen for us our "special" day was truly spectacular!
GUEST




This was the most amazing Venue! Not only was it beautiful, but the services were amazing! Every Wednesday from 5-7 they have free food and wine tastings to help you chose what you want for your reception, they give you a free nights stay on your wedding day and 7 nights free at one of their international hotels to use within the 1st year of your marriage too.
Our Reception coordinator was amazing and always very helpful even after my 300 questions. We really don't have enough great things to say about our reception and the Garden Court Hotel!
GUEST




Garden Court Hotel was exceptional for our wedding reception. The venue was beautiful, the staff responsive and professional, the food exceptional.
GUEST




We were not sure what to expect when we walked into the Garden Court Hotel. We were pleasantly surprised by the warm welcomes and attentive service. We spent many Wednesdays enjoying samples from their catering menu and getting to know the staff. By the time our wedding date rolled around we felt like family at the hotel and this care and attention to detail made the day unforgettable.
GUEST




The Garden Court Hotel was a beautiful venue with an amazing courtyard setup, especially with the lights on at night. We had several folks mention how much enjoyed the food and the overall ambiance of the hotel. With a photo booth, bar, and a couple of other stations set up outside, our guests spent almost the entire evening outdoors!
The staff was all very friendly and went out of their way to help us enjoy the evening. Kelly, the event manager, was amazing! She was responsive to all of our emails and was very accommodating, especially when it came to helping us stay within our budget. With her help, we were able to plan a wonderful reception almost entirely remotely. Thank you Kelly!
The only thing that we thought would be a problem (but wasn't) was that they don't offer any open bar options. But, we ended up spending about what we would have spent elsewhere with an open bar, and everyone had PLENTY to drink!
GUEST




The Garden Court Hotel was a great place to hold our wedding reception. Our ceremony was right down the street at the First Presbyterian Church of Palo Alto, so it was a really convenient location for our guests (almost all were from out-of-town). I worked with mostly Jesse and occasionally Kelly - both were amazingly helpful and responsive. It definitely helps to have someone at the reception venue who is so on top of things - relieves a lot of your stress. All of our guests commented on how nice and extremely helpful everyone was at the Garden Court Hotel was during their stay. It is definitely a bit on the pricey side, but the downtown location is worth it. Our biggest constraint on hotel was the rates that our guests would pay. We did not want the cost of the hotel to be a big burden on our guests, and they were flexible in negotiating better hotel room rates for our guests since we knew we could guarantee a significant number of rooms. We probably could have negotiated lower fees and rental rates, but decided to prioritize lowering our guest room rates.
The food was pretty good, but not great. I was a bit surprised at that given how high a quality everything else was. It wasn't a deal breaker, but given the relatively higher average food costs per guest and the constraint of having to use the in-house caterer, I expected higher quality food.
The only thing I would mention is to stay on top of your invoices. I had read this in a few other reviews. We were overcharged by a good deal, and it was only because I went through the final invoice very carefully that I found the mistakes. And as other reviews had mentioned, it can take a while to correct and get your amount due, though it wasn't unreasonable (within a week or two).
Overall, a wonderful place to have a wedding reception. I highly recommend it.
GUEST




Garden Court Hotel was the perfect location for our wedding. I wanted an elegant wedding, and GCH provided the atmosphere for elegance without being over the top. The food was wonderful, the service is amazing. The staff accommodated our every need, before and during the event. Our event coordinator Kelly was awesome and gave us good advice before the event to make sure everything was taken care of for the day of. I highly recommend Garden Court for your wedding.
GUEST




We really enjoyed our experience at The Garden Court Hotel. It was an excellent venue for a wedding reception with lots of out of town guests. The staff were so attentive and accomodating to our many special requests. They were mindful of our budget and guided us through the many decisions we had to make. The only snag was a bum speaker that we rented which they offered to refund us for. The guest rooms are lovely and so is the event space. We highly recommend having your event here.
GUEST




We heard so many positive comments about our reception at the Garden Court. The venue is beautiful and unique, staff is exceptional, and the entire evening went off without a hitch. We would highly recommend this venue.
GUEST




This is a boutique hotel just off of University in downtown Palo Alto. The reception room is romantic with large arched windows and a very large balcony for people to get some fresh air.
In 3 words: Elegant, upscale, and quiet.
Parking is difficult.
GUEST




Our wedding reception at the Garden Court was wonderful!
Garden Court Hotel is a charming gem in Palo Alto. The rooms are updated and tastefully modern, yet the courtyard has an Old World feel. At night the courtyard looks extra lovely with lamp posts and stringed lights. Wonderfully romantic spot for a wedding and the staff here takes excellent care of you!
GCH is my favorite venue to do business with; not only is the entire staff a dream to work with because of the team spirit & kindness, I just love the atmosphere. I feel like I'm in another world in Europe, especially w/ the amazing dishes they serve. I've been here as part of networking groups/ guest at weddings & parties & also as the floral designer working for clients weddings & parties. The whole gamut & I always leave with a very satisfied heart. Oh- I've also delivered flowers to the room of the brides & just love the room decor! What an awesome hotel in the heart of Palo Alto!!!
....our friends at the Garden Court treat their couples like gold! Our philosophies are so wonderfully similar... treat folks great and they'll be happy! They go over and above to make sure this always happens to make their day perfect!
Beautiful venue to have your wedding. I've photographed there numerous times.
We love when ours cakes go here!!
I photographed a wedding at Garden Court Hotel. Everything went really smoothly and their staff were courteous and the site a lovely venue.
Have you seen the view from the upstairs ballroom? It's elegant and intimate and the perfect venue for smaller weddings. Have a larger guest list? Then the downstairs ballroom is perfect. The staff is always helpful and friendly.
Great location, great staff and coordination, easy parking...simply awesome.
About Garden Court Hotel
The new $9million renovation has been completed in 2010!
Five star services are personable with extraordinary attention to detail.
The open-air interior courtyard and central fountain set the perfect ambience taking your guests into a world apart in the center of everything.
Event Spaces have loads of natural light and at dusk the gardens come to life with thousands of bee-lights. Each space has an adjacent outside balcony or patio offering the perfect indoor-outdoor flow for your party.
Guestrooms have been completely remodeled and offer elegant luxury with modern sensibilities offering the luxury and services of a resort with the intimacy only a small hotel can provide.
FAQ for Garden Court Hotel
- Stephanie & Tony
"Our reception was more than we could have ever imagined! We had a wonderful time. The service was superb and EVERYONE thought the reception was a super fun party. These words really aren’t expressing the extent of our joy & gratitude we are feeling today. You helped make our day magical and we really appreciate everyone at the Garden Court treating us with the utmost respect and acceptance."
- Mary & Leslie
"We returned from our blissful wedding and honeymoon celebrations and wanted to take a moment to say how much we appreciate all that you and the Garden Court staff did to make our wedding day and reception so picture perfect. The day was absolutely gorgeous and every detail was perfectly executed. We could not have asked for a better wedding coordinator and banquet staff."
- Julia & Christopher
"My daughter’s wedding was held at the Garden Court Hotel. I would like to thank you for your assistance in coordinating the event and for your attention to detail. We had a wonderful time and everything turned out perfectly. I am still getting comments from the guests on the beautiful, romantic venue and the delicious food."
- Valerie, Mother of the Bride
"We are so thrilled wiht the way the wedding turned out! The ballroom was lovely, the wait staff was attentive and kind, the tables were perfect, everything was exactly how we imagined it would be. We'd like to thank you for your outstanding support and for all the energy you put forth into making our event special. Our endless appreciation and thanks."
- Juliette & Joseph
"Thank you for your patience, kindness and expertise; you gave us peace of mind while planning Rachel & Jon's wedding. You have been amazing and we thank you with all our heart for helping make this 'Special Day' so wonderful."
- Karen & Mark, Parents of the Bride
"Just wanted to thank you very much for the wonderful evening that was had by all. The ambiance was great, the food fantastic and the wait staff did a great job and were very gracious and attentive to our needs! The next time I need to have an event done you can expect that you will be my first call!"
- Shelley, Mother of Groom
"Please accept my thanks and compliments for the great job done by your event staff at my daughters wedding. I know that your excellent personality was a factor in my daughter's initial choice of Garden Court for her event and you followed up in kind by offering excellent coordination. Please let your staff (as well as the staff in the hotel ) know that their attentiveness, promptness and professionalism was noticed and very much appreciated. I will gladly recommend Garden Court to anyone who may ask me. Thanks and keep up the good work."
- Lorraine, Mother of the Bride
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