Gianna's Bridal & Boutique

Gianna's is very crowded so you can't slide the dresses along the racks to look at them. This wasn't too much of a problem because the girl who was assigned to me did a great job of picking dresses based on what I said I liked and what worked on me. I tried on a bunch of lacy ones, which i thought worked best, but the girl helping us picked out a wildcard dress that she thought might work on my body type, and boom, that was the one. My mom and pregnant sister were there with me, and we had a lot of fun: there was crying, laughing, singing, it was great.

That's where the greatness ends, though. I ordered my dress in July. They told me it would be ready in 5-6 months. I called again in January and they told me it was due to be shipped on March 1. My wedding is June 1. I then asked about my bridesmaids dress, which were conveniently also due to ship March 1. I then asked about my headpiece, which conveniently had "just arrived today". Note that they did not offer any of the information on the other orders at the same time and obviously didn't call when the headpiece came in like they said they would. It seems like they tell the manufacturer to ship the dress three months before the wedding. I don't know if this is standard, but it would be nice if they told the customers. That way I would have said my wedding was April 1.

The bridesmaids dresses arrived at some point, but they failed to call me about those too, of course. Even when I called to ask if my dress was ready, they didnt offer the information that the bridesmaids were in; I had to ask. It's all in the same manilla folder. My dress has still not arrived. The customer service is awful. The only information I can get from them is "it should be here next week". (Said each week about the next.) It seems reasonable for them to get precise shipping information for a $1200 product that is late.

I got the dress of my dreams through Gianna's Bridal. The sales consultant asked me what I was looking for, and imediately picked out the dress that I ended up chosing. I asked about adding on silk covered buttons to the back and adjusting the fit; both additions came out beautifully. Gianna is an amazing seamstress and the dress still looks gorgeous after a few trips through the snow and a long long night of dancing.

I can't believe the good reviews here! Not only did I have a horrible experience here but 4 of my bridesmaids also had terrible experiences here. First time there, I had a great experience. I was searching for gowns and they did an excellent job of making me happy, making lots of promises, and helping me find a dress in my budget. Once I handed my money over to them, that's when my experience took a turn for the worst.
I had issues with making appointments, dealing with rude staff during my fittings, and the quality of their alterations. One issue that really upset me happened about a week before my wedding. I already had 2 fittings and was coming in for my final fitting where my bustle would be shown to my maid of honor. I opened the dress and immediately knew that the seamstress had not done the bustle I had requested. There were these huge, ugly white buttons on my beautiful lace dress. It looked horrible and sloppy. I kinda freaked out. My dress looked horrible and I was getting married in A WEEK. I came out of the dressing room and my MOH knew that something was wrong. The seamstress was all smiles until I told her I hated it. I asked her why she didn't do the bustle I had requested. I even had them write down the bustle I wanted on my alterations slip. Well, the seamstress called me a liar and said that I never told her I wanted that specific bustle. Well, I showed her the slip with my proof. She had nothing to say. I eventually got the bustle I had asked for but not without a fight. My advice for any bride thinking about coming here: Don't waste your time. If you are dead set on coming here anyway, DO NOT GET YOUR ALTERATIONS DONE HERE. Buy the dress and run with it. I really wish I had gone somewhere else for my alterations. I could have done better alterations myself than waste my time coming here 4+ times.

I really enjoyed my experience at Gianna's. While I know it is expected that a bride may come in a few times before deciding on a dress, I liked that they never pressured me to make a decision. I also liked that because I bought my wedding dress there, my bridesmaids were able to get their dresses their for 10% (although I honestly forget if that is the correct %age) off their dresses!!! I felt good about that because the dress that they loved and chose to wear was a bit more expensive than I had hoped to ask them to spend. They all felt good about the discount as well. One of my bridesmaids moved out of state before our wedding and her dress came in a short time before she was moving. The seamstress hemmed and altered my BM's dress with a very quick turn around so that it didn't need to be mailed to Illinois! That was really helpful. Everyone who worked with us was very friendly and they genuinely knew who I was, not that "we've taken notes on you and studied you" or "we will pretend we remember you" feel I got when I shopped at other bridal shops. My experience was personalized and they always let me take my time in making decisions- which I am horrible at!!! That made me feel like when I did decide, it wasn't coerced or based on their need to make a sell. I LOVED my dress. The dress I bought was unique and like nothing I had found anywhere else I looked. For a small boutique, they had a great selection! I would definitely recommend going to Gianna's!

When my daughter and I first went in to shop for her bridal dress and bridesmaids dresses we were greeted by two lovely salespeople. They were very helpful and spent a lot of time accommodating us. After my daughter ordered her gown and bridesmaids gowns we waited until they came in. She scheduled her first fitting. The owner (Gianna) was very rude and didnt appear very interested. Same with the bridesmaids dresses. When the bridesmaids were registered for alterations they wanted the hem Judy above the knee. The seamstress did not use a tape measure and just hiked the dress about four inches above the knee. She was told this was too high. When tthreebbridesmaids went for their second fitting they were given the wrong dress. One said as she tried this already altered dress on that it was enormous. The seamstress said it was perfect. The bridesmaid said are you sure this is the size six. The seamstress checked and said yes. Meanwhile the other bridesmaid was trying on the dress given to her. She put it in and tried to zipper and the seam slip. It turned out she had the size six and the dress that the seamstress said was a six was actually a 12. No apology. On the final fitting the girls wanted the top taken in a bit but were told no. When the bride picked up her dress it was wrinkled. I would never recommend this place to anyone.

I'm extremely disappointed with all the positive reviews because I used those to choose which bridal shop I'd have my bridesmaid get their dresses from. I've had numerous complaints from my bridesmaids about the service there, but I didn't ever consider writing a review until they completely botched my future sister-in-laws alterations.

Future SIL - When she went for her first fitting, she brought heels, but told them the heels she's actually going to wear will be a little smaller. The woman said that that was fine and they would fix the hem next time she came in with the actual shoes. She goes in for her next fitting with the shorter heels and they told her that the dress is too long and that she needs to buy new shoes. What? FSIL kept saying that these were the shoes she was wearing, but they kept insisting that she buy new shoes. I'm assuming this is because they don't want to have to hem it. Instead, the woman took the dress in the back room and put a stitch in the middle of the front, near the belly button so that it would bring the dress up a little in the front. Are you kidding? It looks ridiculous! AND it's still too long. The best part: She's very thin. She got the smallest size, and still had to have it taken in a bit. They took it in so much that now you can't button it in the back. They said to just lace it up and it'll look fine without the button. Good call, Gianna. The rest of the alterations look sloppy. After waiting 45 minutes for them to "iron it," it's still completely wrinkled. I thought you steamed dresses, but who am I? They charged her $85. Obviously she had to bring it to another seamstress. Pins & Needles in Danvers, MA. They're amazing!

Take a look at the picture of her botched dress:
http://www.facebook.com/photo.php?fbid=889529379246&set=a.598063349506.2121984.41504509&type=1&theater

-MOH - arrived at shop for first fitting appointment. They couldn't find her dress and kept insisting that she already came and got measured, which she didn't. I'm sure she would remember if she got measured. Finally, they found it, told her to put it on. Then they proceeded to take numerous walk-in customers while she stood in the middle of the store, with her dress un-laced, trying to hold everything together while she waited to be tied up. This went on for a good 20 minutes. Fast forward to today, when she went for her final fitting. She arrives 5 minutes before her appointment. They AGAIN can't find her dress. Finally, they realize that the seamstress took the dress home and will be in shortly with it. At which point, they will still have to iron it. Originally they told her it would be $55. Now they want $80 and have no explanation for the increase. When she said that it was supposed to be $55, they dropped it to $70 and when she still argued it, they just said, "sorry." No explanation. The dress looks decent, but it smells weird.. like food. Oh and the woman only half-pressed it because a group of her friends/family came in to the shop and she just stopped helping my MOH and went to help them. She had to wait another half hour before she would finish it. An hour in the shop in total.

I've never reviewed anything before. Not once. Even after bad service. I feel like people always have an off day and it's not worth ruining their business over, but this is unacceptable. It wasn't a one-time occurrence. I will be calling them this afternoon for a refund on the botched alterations. I might have another review if they're not...

Gianna and her staff outdid themselves!!! They made us feel as though we were part of their family!!! The dress looked amazing!!! Appts were made around our schedule, fittings were very thorough and each time we went, Gianna would personally check the bride!!! The selection there is better than anywhere else we have gone and, since this is my second daughter, I can say, go here first because you will end up here! Thank you, Gianna and staff!

So as brides we all know how important the dress is to us, and we know shopping can be a bit overwhelming. So if you are looking for a relaxing search, with very talented women... Gianna's is right for you. The women at Gianna's are not pushy, but trust me they know what they are doing. LISTEN TO THEIR SUGGESTIONS... They never once made me feel pressured, and were very easy to work with. We ordered the bridal gown, bridesmaids, and flower girl dresses from Gianna's and have NO COMPLAINTS.

I had an absolutely wonderful experience with Gianna's! It was the second place I tried dresses on, and Rosalee, the consultant, picked a gorgeous dress, that I never would have tried on from how it looked on the hanger, it was the ONE! The dress was also altered at Gianna's, and they took such care with it, and the bustle was beautiful! It truly was my dream dress!

I also got my bridesmaids' dresses there, and they were wonderful to work with, especially figuring out what size we should order my pregnant bridesmaid so it would fit her by the time the wedding came!

We also got my mom's dress at Gianna's. They didn't carry a sample in the dress she found at another store, but since the carried the line and we had ordered all our other dresses there, they ordered it for her. And they were cheaper than the price the other boutique had quoted us!

I would recommend Gianna's to anyone, and I already have to my sister who is getting married next year!

We had superb experiences at Gianna's. We had brought my daughter's wedding gown to a friend of the family, an excellent seamstress. But when it came time for the bustle, my daughter grew worried. She wanted a bustle like all her friends, many of whom had gone to Gianna's. The seamstress and I agreed that it was important for her to be happy with her dress, and so, with only 10 days remaining until the wedding, we went to Gianna's. Despite the fact that one of their seamstresses was on vacation and they were terribly busy, they came through for us with flying colors. (Turns out the bustle depends on the dress, and this dress was difficult because it was heavy and asymmetrical.) Gianna's did a beautiful job, and they took our lack of time very seriously and worked quickly to have the dress ready in time. But that's not all! Eight days before the wedding, I tore my own MOB dress! I brought it to Gianna's the next day, though I doubted it could be fixed, and I was right. I'd planned to spend the whole day at a mall looking for something off the rack that wouldn't need tailoring, not an easy job since I'm not easy to fit. However, Gianna's found me a really nice dress right there in the shop and did the sleeves and hem in only a few days. It all could have been an overwhelmingly anxious time, but we were able to put our trust in the excellence and professionalism at Gianna's, and we were calmed by the kindness and helpfulness of all the wonderful women who work there.

I bought my dress at Gianna's, and at first glance, I wasn't sure I would really find anything I was looking for. I purchased from Gianna's private label (which, by the way, is beautiful!), and because of my height she was able to have the dress cut specially for me for much less than alterations would be. Gianna and her staff dealt with my mini-meltdown when my dress wouldn't zip, but fixed it in less than 48 hours. Her seamstress, Amina, is incredible.....my dress was perfect on the big day!

My first visit at Gianna's was wonderful. We set up a private appointment and the salon (a very small salon) was all ours. The women who helped us was wonderful- she was patient, had great suggestions. I found my gown and veil there and was thrilled. However, the second time we went to the shop was to look for the mother-of-the-bride gown. It was very crowded that day and no sales reps could help us. The third time I went was for my first fitting. I had a 6:30 appointment. At 7:00, I was still waiting to be seen. There was a back-up of customers in the store and I had to wait. The seamstress finally had caught up and I was in the fitting room with her. There was no room out on the floor to have me stand on the pedestal (another bride was using it to try on gowns), so she started pinning me in the tight and cramped dressing stall. She did a horrible job. She used the wrong pins in my silk gown (I found this out from another seamstress), didn't look to see if the sweetheart neck on my gown was centered, and did not measure the hem when pinning it to shorten. I called the very next day and told Gianna's I didn't want her working on my gown. I picked up my gown and headed elsewhere.

All in all, they have a great selection of gowns. The women working there are nice when they aren't so busy and flustered. But the store is so small and this makes it chaotic. They can't give people personalized attention because of this. My first experience was wonderful, but that was it. I can't really say much more.

I searched high and low for "that" dress, and after visiting many other stores, Gianna's was a breath of fresh air. I walked in and they accomodated me without an appointment AND had the dress I was looking for in the size and color I needed it in. The staff was so kind and professional, and they had great advice to give on other things, too, like undergarments and accessories. The dress was beautiful, and I'm so happy I got it at Gianna's!

Gianna's is a great place to look for your gown. I used them for my April wedding. They never rushed through an appointment and I got to try on as many gowns as I wanted. They also did a lot of customization for me, which made my wedding look exactly what I had dreamed. I had such a great experience, I ended up getting my bridesmaids', mom's and mother-in-law's dresses all from there too! Gianna and Rosalee made it all so easy! To top it off, their prices are great! Definitely make them a stop when looking for gowns!

Gianna's is a great place to look for your gown! I used them for my April 9, 2011 wedding. They never rushed you through an appointment and I got to try on as many gowns as I wanted. They also did a lot of customization for me, which made my wedding look exactly what I had dreamed. I had such a great experience, I ended up getting my bridesmaids', mom's and mother-in-law's dresses all from there too! Gianna and Rosalee made it all so easy! And to top it all off, their prices are great! Definitely make them a stop when looking for gowns!

I cannot recommend Gianna's Bridal enough. It is a privately owned shop, not like the large chain gown shops. My daughter's wedding gown fit like a glove. My daughter's wedding kept getting rescheduled due to the military. The entire staff of Gianna's were so supportive. When the time FINALLY came for the wedding to take place, all the ladies at Gianna's were truly happy and thrilled for us. They were very accommodating with scheduling fittings. They are fabulous.

Found the wedding dress of my dreams at Gianna's. I worked mostly with Gianna and Rosalie and they were amazing-so warm and comforting. They were never afraid to give their opinion which was great. I had three dress fittings and my dress fit like a glove. Every part of working with them was wonderful.

Giannas is the best bridal shop around. Everyone that works there sincerely cares about each one of their brides. They are so friendly and accommodating. The quality and selection of the gowns is superb, and the seamstresses are impeccable. The staff is very friendly and not at all pushy, and the prices are just right. Thank you so much to Gianna and her staff for helping make my daughter's dream a reality. I recommend this shop to everyone!

Gianna's Bridal is a great shop if you are looking for modern styles without the "Kleinfeld" price. They have styles for every body type, and the staff really understands how to dress your body. Rosemary actually picked my dress for me and I love it! The alterations staff is excellent, and probably the best around Boston! The shop is small but it is set up well. The staff makes up for the store size with their helpfulness and knowledge. Other dresses such as bridesmaid dresses and MOB dresses are in plentiful supply and if it's not in the store, they will order it for you. Their shoe selection is great too and they offer free dying. I've checked out their dress for less bridal and formal wear outlet a block a way which has great deals! Do yourself a favor and shop local!

Gianna and her crew are amazing. They know their stuff and would never stear you wrong. I have been using Gianna's for a while now... I have shopped for bridesmaids dresses, bridal gowsn, mother of bride dresses and more... their prices are fair and she has everything you need. Its a "one-stop-shop". Seamstress was unreal. She is so fast and perfect. She is the best.

I loved Gianna's Bridal! After being a bridesmaid 8 times, I had seen the best and worst of bridal shops, and I was wary of making the wrong choice for my own wedding. Gianna's was a breath of fresh air - the staff is experienced and knowledgeable, and they were able to work with me on a very short timeframe. The alterations on my dress were superbly done, and I couldn't have been happier with the whole experience.

Gianna's has the best gowns. I was looking for gowns at different boutiques but I found the perfect one at Gianna's. They had so many to pick from. I remember when I went to David's Bridal and was so upset that they have limited gowns to pick from. I did not like David's Bridal at all. I am happy that Gianna's was the right place for me.

Gianna and her staff were all very helpful from sales to fittings to alterations, with not just my dress but also my bridesmaid's dresses. They even stayed friendly and helpful, and even helped reduce my stress when I tended a little toward the "bridezilla" end of things.

I got my dress, the bridesmaid dresses, my veil and my jewelry here. I also did my alterations. I loved my experience. The seamstress wasn't my favorite but she did a good job at a very fair price. Gianna, herself, is invaluable!! She was so wonderful to work with, honest and helpful. I always enjoyed my interactions with her. The selection is great at very good prices for the wedding dresses. For bridesmaids, I looked all around and then came back to Gianna's with the style and color and she ordered for me at an awesome price.

I got my bridesmaids' dresses here and my mom got her mother of the bride dress here. I went many times during the process of searching for bridesmaids and MOB dresses. I looked all around and always ended going back to Gianna's. The selection is fantastic, especially for shorter bridesmaids dresses, and the prices are great. The staff is so friendly and helpful, and they had a lot of patience with us as we took a long time to make our decisions. The place is rather small so they recommend that you make an appointment if coming in with bridesmaids, otherwise you may be behind a bridal party and have to wait a while for a dressing room. The dresses took a little longer to come in than I expected, but no big deal as we still had plenty of time to make our alterations. I really love the atmosphere of this place- they aren't pushy and don't stalk you as you shop, and are really nice and helpful. I have recommended it to other brides who also ended up getting their bridesmaids dresses from there. Definitely worth going to!!!

Gianna is amazing! Her shop has incredible dresses ans great prices. It is truly a hidden gem. Gianna herself pays such attention to detail and really makes sure you are happy with every little thing. They turned the back of my dress from a zipper closure to a corset back and it was so beautiful! It really looked as if the dress came that way. I highly recommend them.

Gianna's staff is extemely helpful and the gown selection is excellent, especially for brides and mother-of-the-bride. Exceptional value and service.

Seamstress did a great job. Wonderful selection.