Grand Geneva Resort & Spa
Lake Geneva, WI 53147
(map) Phone: 262-248-8811
Reviews for Grand Geneva Resort & Spa
GUEST




I can't say enough good things about working with Cecil at the Grand Geneva. He anticipated our every need and was always there with a smile and a calm demeanor which made everything right. The Grand Geneva is elegant but friendly, the food is superb, and all the extras (the horse drawn carriage, the trolley ride, the spa services) made my daughter's wedding something we will always cherish as the happiest of days imaginable.
GUEST




We had our ceremony, cocktail hour, and reception at the Grand Geneva. Our wedding was everything we imagined and more! The grounds at the Grand are beautiful. Perfect for any special event or wedding. They keep the entire resort clean to perfection. The staff ... always friendly and helpful. The food ... amazing!! Service ... top notch. The event was perfect! Perfect because we had the most amazing wedding planner .... Marlene Minnich. I can not say enough good things about her. From the moment we met her we knew that we had nothing to worry about. She executed every vision we had with detail and ease. Marlene is truly the best in the business. She is amazing!! We had many comments that it was one of the best wedding venues our family and friends had ever attended.
Thank you to Marlene and the Grand Geneva Staff for making our special day so wonderful!!
GUEST




Perfect! Perfect! Perfect!
I can not think of anything that went wrong at my wedding thanks to the impeccable service we received at Grand Geneva. The event coordinators (we worked with Marlene) were excellent in the way they guided us through the many decisions that had to be made. No detail was overlooked. One guest mentioned to a waiter during cocktail hour that she had a shellfish allergy, when our crab salad was served as our first course in the reception hers had been swapped out for a choice she could eat! That is attention to detail! She never had to ask, her needs and ours were anticipated at every turn. We had both our ceremony and reception on site, every aspect of the facility met 100% of my expectations.
We had a block of rooms reserved within the Resort and the experience was very positive. Not a single negative comment was made regarding the hotel experience by our 100+ guests!
I booked several spa services for myself and my bridal party and family at the on-site Well Spa. We were very please with each service, the professionalism of the staff, and the incredible facilities.
The food throughout the week was incredibly delicious. The meal served at our evening wedding reception was incredible, as were the appetizers and amazing cake!! We also tried several of the restaurants, all of which had good service and excellent meal choices.
I would highly recommend the Grand Geneva for any event you might have in mind! Their service and willingness to help you will be worth every penny you spend. I was able to completely relax and enjoy every single second of my day thanks to their efficiency!!
GUEST




We reserved a block of suites in the Vacation Club for ourselves and our guests. The rooms were huge and well-appointed, each one including a separate bedroom, full kitchen, washer and dryer, fireplace, etc. Half had whirlpools so ask if your room will include it when you book. If you do get one, they have a tendency to trip the breakers, which the staff will fix pronto or you can just open the circuit breaker box by the door. They gave us passes to the water park for the trouble so we didn't mind! The location was very quiet and secluded while still being close to Lake Geneva, plus everyone enjoyed the beautiful views of the golf course. Our guests couldn't stop complimenting the resort!
GUEST




The Grand Geneva resort has always been a fave place of mine! It's beautiful, professional, private, and exquisite.
It's been almost 5 years and I still remember Brandi, who helped us so much! She was amazing. She had wonderful ideas, was able to work with our travel schedule (we lived in AZ and CA, while planning the wedding), the food tasting was exceptional, getting in contact with her was always easy and she was always able to answer my questions in a timely manner.
Our day went off perfectly and she followed through all the way til the end.
If we could do it all over again, we definitely would do it there! The weather and view were great, there was plenty of room to dance, eat, mingle, ect. It was so perfect!!!! We even forgot our cake the morning after and they went to the room and got it for us and put it in the fridge until we got back later that day to pick it up! They were there every step of the way for us!!!!
GUEST




We booked the Grand Geneva trolley to use as transportation on our wedding day. We were extremely pleased with our driver, he couldn't have been more accommodating and friendly. The trolley was clean and reasonably priced. It was a great way to transport our large wedding party plus their dates.
GUEST




I only have one negative thing to say about this vendor: if you aren't a guest at the resort, they won't book an appointment more then a week ahead of time without purchasing a giftcard online and waiting for it to come in the mail.
Other than that, it was wonderful! Both my hair and makeup turned out beautiful and I was pampered the whole time. It's worth the extra money for sure!
GUEST




The staff was awesome at Grand Geneva. Easy to work with and in the end was very accommodating. Our reception and ceremony space were very nice too!
GUEST




Grand Geneva is a beautiful ceremony and reception venue. Food and presentation was excellent. Make sure to ask questions up front about additional costs such as the white ceremony chairs, table linens, chair covers, use of resort trolley, set up fees and fee for handing out welcome baskets to guests. Also, ask ahead of time about the use of the grounds for wedding pictures. Information given during initial tour prior to contract being signed changed once contract was signed and locked in.
All in all, our wedding day was beautiful, but, there was not a lot of flexibility when working with the weddng coordinator.
About Grand Geneva Resort & Spa
Conveniently located between Chicago and Milwaukee, Grand Geneva hosts a variety of spaces–both indoors and out–for intimate gatherings and large affairs alike. It’s 1,300 acres of four-diamond resort with newly renovated guestrooms and suites, 36 holes of championship golf, WELL Spa + Salon, preferred rates for wedding guests and complimentary accommodations for brides and grooms. One look and you’ll fall in love.
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