Heavenly Stitches
Reviews for Heavenly Stitches
I was recommended to Heavenly Stitches by a friend, but I was extremely disappointed with my entire experience. I was planning my St. Louis wedding from California so I was only able to have a few fittings. When I was able to squeeze an extra appointment in, I arrived for my 2nd fitting only to find that the dress had not been altered!! This is after flying 3,000 miles, mind you. I was pretty upset but Cici said she would give me the steaming for free, so I figured ok, everyone makes mistakes. I was worried because the only other time I;d be in town was for the wedding, but they re-pinned the dress and assured me it would be fine. Sure enough, the Monday before the wedding I came for my final fitting and it was STILL too big. I had to have the dress taken in again, and was charged another $65! The Friday before my wedding I came in to pick it up and insisted on putting it on before I left. Now it was too tight, but I figured there wasn't much to be done and I would just have to deal with it. When I got to the hotel and took it out of the bag I realized the dress was STILL partly bustled from my Monday appointment!! I managed to un-bustle it but the train was all wrinkled. I called up Cici nearly in tears - I mean, I was getting married the next day and the dress looked awful! I was sure the dress had not really been steamed (I mean how can you steam a dress that is bustled?)and to make it worse, Cici didn't believe me. She assured me it had been steamed (which I am now sure it had not) and did not offer me a refund or anything to make up for all the mistakes. I was very upset and rattled but luckily my day-of-planner was able to steam the dress before my wedding the next day.
Bottom line: DON'T take your dress here. I'm still mad about my experience here. And if your dress is there now, make sure to inspect it really well before you leave for your wedding. You never know what you may find.
I had my reception wedding gown altered at Heavenly Stitches. They were so precise in their work that it was unbelievable and they checked my size three times just to make sure when they altered the reception wedding gown that it would be accurate. And they also verified all that I wanted done to the wedding reception times a few times also as they wanted only my satisfaction and me to be pleased with the work they did and that was exactly what I was. I was very pleased and glad I used their service for my wedding reception dress. They did great work.
Cecelia was very sweet, however, I did have a few concerns. The first time she took in my dress, she didn't take it in enough and made me pay for her to take it in again. She said it was because I lost weight, however, I'm anal about measuring myself (I don't like scales) and know that I did not lose inches where she had to take it in again. When I went to pick it up a few days before the wedding, there was still an issue with how it fit around the bust, but I wasn't about to have her take it in again. My bustle, however, was beautiful and she helped me decide which jewelry to wear, which I thought was really sweet :)
Me and my bridesmaid went in for alterations that had to be done to an bridesmaid dress she purchased. The staff were real kind to both of us and they went over the procedures. They gave my bridesmaid four fittings to make sure everything would be exactly how she wanted it and they also went over the little extra details she wanted done. The bridesmaid dress turned out really well. It fit her and she was happy. They did a real nice job on the alterations that needed to be done. The prices were not bad compared to other places around here.
They were extremely prompt and precise. Friendly, great hours. They have an easy to find location. The seamstress was very polite,patient and understanding of what I needed and wanted. I was able to bring the dress back if I needed for no additional charge. They were kid friendly and could alter bridesmaids and flower girl dresses also for a cost savings if you had your dress altered there. CeCe could even configure and re-do your dress into a totally different design if you needed it. They accept all types of payments also.
About Heavenly Stitches
Our customers have come to find that once they have entrusted Heavenly Stitches with their wedding gown and bridal party gown alterations they experience a calming effect. Our professional approach to helping you to enjoy your most memorable day reassures you because you will know that we have got any wardrobe emergency covered.
** This information was taken directly from Heavenly Stiches' website.
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