My husband and I loved the catering staff at the Highlander Inn as well as the wedding coordinator, Susan. However, we had several "miscommunications" with the sales director which resulted in some very unhappy and stressful days leading up to the wedding. Just one example: He told my family the rehersal dinner was one date/time and my husband's family a completely different date/time 2 weeks prior! We only found out because thankfully we communicate. The sales director ended up leaving his job at the Highlander without any notice to us, and therefore we were still using his email address for correspondence purposes the week prior to our wedding. The lack of professionalism we experienced was absolutely terrible. The ONLY aspect of professionalism we encountered was with the catering staff, chefs, and Susan, the wedding coordinator. In fact, we found out through a secondary source that the Highlander is actually being TORN DOWN in 2011! Had we known this, we would never have chosen to get married there. I do want to reiterate how wonderful the catering service is at the Highlander, but unfortunately I cannot recommend this venue for any other weddings.
From start to finish the Highlander had everything under control. They totally catered to me as the bride and I did not have a single worry. The food was out of this world!!! The culinary team is simply amazing. From the sales manager to the wedding coordinator to the banquet manager they were all amazing. I would highly recommend The Highlander for any function!!!