Hilton Milwaukee

My husband and I chose the Hilton Milwaukee City Center for our wedding in large part because we wanted a hotel venue so that our guests (and us!) would have a place to stay after the festivities without having to drive anywhere and where we could hold the whole wedding, including the ceremony. We also thought the very ornate decor and rich colors were great for our vintage 1940's/Old Hollywood inspired wedding. Our salesperson was late to the meeting but showed us a gorgeous venue, the minimums were decent and they had a lot to offer. Some of what she promised was not in the contract (Note**Always be very sure anything you heard is in WRITING!) but the Hilton was wonderful in giving us anything that was promised verbally. Once we contracted, we were given a Catering Manager (ours was Jennifer and she was awesome) who helped coordinate and make things go as planned. We were offered a food tasting which was amazing. On the day of the wedding, there were some service issues including cold/dry food, slow service, confusion over set up, confusion at the bar regarding included drinks per our package and some other minor issues. The Hilton seemed very interested in making sure they knew about these issues and also seemed committed to improving on their service which, in my opinion, would raise their events to the level of their luxurious venue. Even with those issues, I'd still recommend the Hilton and would simply suggest making sure the catering staff is well informed and contracts are solid. Maybe a wedding planner would have helped in my situation as well but overall we were very happy with our wedding in the Empire Ballroom and it turned out to be a very enjoyable day.