Hilton Springfield

We had our ceremony and reception at the Hilton. Sheila is great! She coordinated my sister's wedding reception several years ago and we were very pleased. She provided excellent service again for my wedding. She is extremely professional and responive. She allowed us to really tailor the event to our theme. The Hilton has recently been renovated and was gorgeous! We received a complimentary hotel room and it was so nice! They had chamagne and strawberries waiting for us when we went up after the reception. They also gave us a late check-out and a complimentary breakfast.

The Hilton and all of their personnel were very helpful in getting all I needed for my wedding reception. Their staff is exceptional. The food served was very good and we had several options to choose from. Overall we would recommend the Hilton to anyone interested in having a wonderful affair at a lower cost.

We went to reserve a reception room and a really awesome lady got assigned to our "case" and she was SO nice, SO available, and took care of every little detail before, during and even after the reception.We used live fish centerpieces and she set up everything perfectly, and we left a couple items in the reception room after the party was over and she held them for us.The room itself is classy and beautiful, and the dance floor is very roomy. The food was really great, and ALL the staff at the Hilton were nice and professional.We couldn't have had a better reception and the Hilton really made it extra wonderful.

The event coordinator was great! Our wedding went so smoothly and couldn't have been done without them. The food was exceptional and a really resonable cost. I would reccomend Springfield Hilton to anyone.

Hilton gets a good rating in the categories provided- but it was noisy with construction in the rooms (That we were told would be completed by our event) and it was VERY obvious that the hotel was being renovated. Many of my guests were unhappy with this- BUT, one phone call to the hotel management, and they immediately worked with us to smooth out the situation. Dissappointed in the construction, etc, but very happy with the responsiveness of the management.

The food was good and the price was very reasonable for a plated dinner and an open bar. The room was spacious so people could walk around freely and there was still plenty of room for a dance floor. The service staff was great. They really made sure my husband and I were taken care of during the reception. The coordinator is sometimes slow to respond and you may have to remind her a few times of your arrangements. But in the end everything turned out beautifully (I will note that I had a separate wedding planner that helped coordinate the day of the wedding).

The cost for the venue is reasonable compared to the other venues around the area. There was some frustrations while planning the event with not being able to get in contact with the Hotel coordinator at times. Half of the entrees we had ordered were not cooked as we asked and there were differences in the menu from our tasting. As for the day of the event, the day of coordinator did an awesome job.

The day of the wedding, the Hilton hotel seemed to be excellent, making every necessary change for me to enjoy the wedding even opening up a whole new room to accomodate the wedding party. However, though this was great, it was really hard to get in contact with the event coordinator, and it seemed like we needed to push for alot of things. The flexibility and professionalism was not as great as we would have liked it to be.

For my wedding I had reserved a group of rooms for my out of state guests at the Hilton in Springfield, VA. The rooms were nice and decorated nicely. They have an indoor pool and the hotel is close the metro. In each room there is a small fridge and a nice flat screen t.v. Our guests said the beds were very confortable.I was able to sign up my guests for a shuttle service to and from the wedding venue. Getting my guests to the venue went well - getting them back to the hotel did not. A shuttle never came, no phone call for a heads up. When we called the hotel they told us that it had broke down and they informed us that a couple taxis would be on their way (they never came) and so an hour after the wedding some guests were able to get a ride from other guests that had drove in their car and the groom borrowed a friends van to pick up the rest of the guests to bring them back to the hotel. When we pulled up to the hotel the shuttle van was running and parked at the main door. As an apology, we were offered a free breakfast at the Hollihans next door, we declined the offer. Overall, the rooms are nice but don't rely on the shuttle service.

The Hilton was my worst vendor by far. We reserved a hotel block at their Springvield, VA location. They lost my husband and my reservation as well as about half of the guests that were staying at the hotel. They tried to charge me for a room, I never got, as a no-show.

Please don't EVER EVER have your wedding here. It is the WORST wedding I've been to including 50% of the rest of the guests. The service and staff were obnoxiously rude. We had a choice of Prime Rib and Fish Sea Bass, not only were we the last table to be served after they put the dishes away, only half the table had food. when the Prime came out it was over cooked and the manager said thats how they came and yelled at us for asking them to take it back. The parents of the bride also did not get their entree and were told that they might have some other fish that they can "whip up" When we asked for a replacement for food because it was wrong they took our plate away and never came back so we never got our dinner. Suckiest place. One couple at our table was soo angry with the staff he left after sitting for over an hour without food or drinks. PLEASE DO NOT HAVE YOUR WEDDING HERE all they will remember is the BAD SERVICE.