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Honeymoon Guru, LLC

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512-636-0529  
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13 reviews
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Categories: austin travel, austin unique services Address: 4508 Duval Road
Suite 604
Austin, TX 78727
(map)
Phone: 512-636-0529

Reviews for Honeymoon Guru, LLC

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Miss_Shattuck
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03/17/2012

Skip, thank you so much for all of your help and speedy delivery! We appreciate you working with us and our travel group to change dates, etc. We've never worked with a travel agent as wonderful as yourself, you took so much stress away from the planning of our trip! I always felt like we were getting the best deals possible with your skills at hand. I would highly recommend your services to anyone of my family or friends. We're so excited for our vacation! Thank you!!!

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Seggy
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10/15/2011

I normally don’t write reviews, good or bad, but I really feel it is necessary to in this instance, because of the exceptional customer service we received from The Honeymoon Guru and Skip.

I’m extremely stubborn at times and when I became engaged back in February, I frankly scoffed at the idea of using someone else to book our honeymoon. I travel three or four days during the week and I figured I can find the best hotel package for my honeymoon. Not only that, but I am EXTREMELY picky when I travel and thought to myself no one knows what I want besides myself. However, my fiancé had me call The Honeymoon Guru as her friends have used them before and I am so thankful I did!

Within a couple of minutes from talking to Skip, he knew EXACTLY what I wanted in my honeymoon as he asked the right questions. Not only did he ask the right questions, but he got us exactly what we wanted and more for that matter for much less than I thought it was going to be. I can be a pain in the rear sometimes, but Skip was patient with me, answered the questions, and promptly returned my calls and emails. The package deal Skip was able to put together for us was a couple thousand less than we could have gotten on my own and included much more!

We do plan on using Skip in the future for our upcoming trips. I know planning a wedding can be a daunting, stressful task. With Skip and the Honeymoon Guru, it was a stress free and very enjoyable time. When it comes to picking a vendor for your honeymoon, go with Skip and the Honeymoon Guru!

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ajbzone
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01/20/2011

-Planning our honeymoon we wanted to make it something to remember and hearing about Skip, we decided to leave it in his hands. We gave him a simple list of the things we wanted and simply said," He delivered with perfection!" Our honeymoon to the Valentin Imperial Maya resort exceeded our expectations. The resort was everything we hoped for from the room/view, FOOD & DRINKS, and overall friendly & welcoming. As they said when we first arrived,"Welcome home!" Working with Skip will indeed be in our future trip planning, not only based on his services, but on his attention to detail and constant follow ups to make sure everything was perfect before and after our vacation.Sincerely-Chris & Amanda Neelley

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Letty
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01/14/2011

The Honeymoon Guru was referred to me by my good friend Lisa who planned her own destination wedding with Skip. My husband, Mark, and I decided to get married in Mexico because we wanted a tropical location that offered warm temperatures in January. I spoke with Skip on the phone about what we wanted and from there he put me in touch with the El Dorado Resort. I have never planned a wedding much less via the internet, but Skip helped me through it all and answered my endless questions. Despite all the stress and worry I put myself through everything turned out better than I expected! The hotel staff at the El Dorado bent over backwards to make my wedding beautiful. My guests said they had a fantastic time. Also, Skip did a wonderful job with last minute additions and one apprehensive father-of-the-bride. My dad later said he had a great time and plans on calling Skip to plan a trip for himself. Next year, Mark and I will take our honeymoon… Skip standby for a call. Thanks again for all the hardwork. We could not have pulled this off without you!

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mcarver
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03/20/2010

There is no way our wedding would have been the same without Skip. Thanks to Skip, we were able easily travel with 60 friends and family to the Riviera Maya for our wedding. Skip even guided us through which wedding venue and what services we would want at the resort. I really had no idea a wedding could be as fun and stress-free as ours was, and that’s all thanks to Skip! I would recommend him to anyone planning a wedding in the Mexican Rivera!

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juliez79
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03/06/2010

Skip and Amy were so great in helping us plan our wedding and honeymoon. Once we had decided on a destination wedding, I googled "destination wedding travel agent" and I was lucky to find Skip. I called him and and met with me the next day. He suggested El Dorado Maroma for the location and it was PERFECT for our wedding. Skip and Amy handled everything with my guests and helped us book the rooms, wedding, excursions, etc. They were also involved in making sure the resort helped me with the wedding planning. Their suggestions and help were invaluable in the process and I couldn't have done it without them.

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imnutty
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12/11/1992

Skip,

Sherrie and I wanted to thank you for putting together a great first time trip to Hawaii! We didn't know what to expect and leaning on your expertise went against our nature, but trusting you was the very best decision we made! We told you we were willing to make our own breakfast and lunch while on Maui and you found us the Outrigger Condo on the Kaanapali Royal course and just a 5 minute walk to the beach! It was PERFECT! When we return to Maui, we want to stay there again! Then, you set up a second island visit to Oahu! Staying at the Waikiki Parc with that incredible view made the trip! You set up everything for us to do and with your contacts, made everything SO much easier to deal with! Visiting the Arizona Memorial was a very moving moment which all Americans need to experience one day. But, for me, the one event that made the trip was the Dolphin Encounter out of Waianae Bay. Oh my, swimming with Spinner Dolphins and Sea Turtles is one of the top 5 experiences of my life! Thank you again for putting together such a wonderful trip to Hawaii... it will not be our last!

Randy Nutt Round Rock, Tx.

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Nicki & David
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08/22/2009

Thanks so much for all of your help planning our 2011 summer vacation to The Riviera Maya/Playa del Carmen! My husband and I never got to take a honeymoon due to unforeseen bumps in the road around the time of our wedding, and two years later we both were more than ready to spend some time together somewhere beautiful, romantic, and fun! We have never been on a trip quite like this, and honestly, we had no idea where to begin researching "the perfect place" for us. Our good friends, Luke & Erin, had recommended Skip, and we sure were glad they did! Skip worked with us, and made sure we picked out a place that included everything we were looking for in our price range. It was a fun process to see all the places we could've gone and how they differed from each other. I'm glad we chose the El Dorado Royale in the Riviera Maya. Everything was as easy to figure out as Skip promised it would be. Everyone from Lomas and the Resort were overly friendly and helpful. The resort was beautiful, and everything we wanted to do outside of the resort we could book right there with no worries! Skip provided us with safety precautions as well. Upon arrival, it was easy to see that the Yucatan peninsula was extremely safe, and there wasn't anything to worry about. The only hiccup we had was a small problem with the airline, which had cancelled some of its summer flights out of Austin. We ended up taking a flight out of San Antonio (about an hour away), but Skip reimbursed us for our week long parking and even offered us a hotel (which we declined). This situation with the airline was not Skip's fault, and he went out of his way to try to make sure we were happy. We understand that sometimes unfortunate situations happen, and knowing that you have someone working for you on your side definitely calms the mind!!! Thanks so much Skip for everything! David and I look forward to working with you in the future for all of our travel needs!

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Rett
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01/05/2009

Hey Skip,Thanks again for the help putting our trip together. We went for our 10 year anniversary and it was perfect. The Vow Renewal was more than expected and had lots of options and details that just made everything memorable. We added the photo package and really enjoyed Marva our photographer. The Resort itself was great and had a beautiful beach. The staff work very hard to make sure you could do what you would like and did it with a great attitude. Captain Patrick took us on a private snorkel trip, to the private island and some shopping also. I would say the best shopping during our stay was found on the resort itself (vendors), the gift shop, and the airport as we left. We did the bamboo rafting down the Martha Brae and it was relaxing even the vendors there weren't pushy. We also did the sunset cruise on the Red Dread and enjoyed the Island History from the Captain on the way back. By far the best entertainment was the Silver Birds Steel Drums, but we enjoyed them all and won our share of prizes. Robert in the Oleander Room Restaurant was by far the best waiter on the resort. This was our first Sandals experience and we could not say enough about it. We really enjoyed every minute and were sad to leave. Jamaica is a beautiful island and the people on the resort made it great. Thanks again -Rett & Kim

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martha
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07/25/2008

Amy and Skip Neal were very professional and prompt. They always kept us up to date on flight changes and when our wedding guests paid payments. We are using them again for our anniversary trip next year!

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vwindle
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06/15/2007

Skip and Amy helped us to plan the perfect honeymoon for our taste! We told Skip how much we had to spend, what we wanted and he came back with several great ideas! We chose the perfect hotel for our trip to Playa Del Carmen and were pleasantly surprised to have the exact room and location that we requested. PS - if you planning a honeymoon to Playa Del Carmen I highly recommend the Real at Playa Del Carmen. All the wonderful reviews and you read are to the T true. All in all is was a great experience and I would recommend to my friends and family.

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Megan and Luis
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09/26/2009

Holy cow...we had the best time on our honeymoon thanks to Skip & Amy...they helped me with every little question I had about traveling and what was a must see while we were on vacation. I was so lost at the begining & didn't know where to start but Skip & Amy helped me with everything...we didn't have to worry about anything while we were away and the resort we stayed at was fantastic!! If you are looking for someone to help with your honeymoon give Skip & Amy a call...they will make your honeymoon or any vacation FANTASTIC...thank you again Skip & Amy!!!!

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justin
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4.9 out of 5.0
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03/10/2012

Let me begin by saying we had an AWESOME time on our honeymoon at El Dorado Maroma. It was the perfect resort for us and we could not be happier with your suggestion. The room was amazing, the beach was great, and the food was delicious. I must say I was pretty nervous about what Sarah was going to eat throughout the week because we are limited to restaurants here in the states. But everyone at the resort was very knowledgeable about Gluten allergies which made our trip stress free. We loved Sabores Mexican food restaurant, and Fernando and Victor (who are waiters there) were wonderful and helpful to Sarah throughout the week. We are very pleased with the work that you did setting our trip up and your recommendation. We could go on and on about what a wonderful place it was. We will definitely be using you in the future when we plan trips and can't thank you enough

vendor rec pic
Vendor recommendation from Bill Bastas Photographer

Wherever you want to go for your honeymoon...the Guru is the team to get you there.

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Vendor recommendation from AustinDJ.org - SoundSource Entertainment

SoundSource Dj Service (www.AustinDJ.org or www.SoundSourceDJService.com) highly recommends this company! Need a DJ for your special event? Call Brian at 877-266-6935 x709 or 512-213-4990 to receive a $75 off coupon for using this vendor.

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Vendor recommendation from All About Honeymoons New Orleans

You can count on the All About Honeymoons team to make all of your honeymoon dreams come true!

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Vendor recommendation from Fairy Godmothers || Weddings & Events

Skip Neal has not only provided our clients with amazing service and assisted them through the entire process (selecting, booking, preparing, and unlimited availability in the event of obstacles), but he has also become my personal travel agent for all of our family and friends' travel needs. He's been amazing!

About Honeymoon Guru, LLC

Austin’s very own Honeymoon Guru has customized travel for over 500 honeymoons and destination weddings combined!!

The Honeymoon Guru in Oahu

My slogan that I truly believe in for honeymoon & destination wedding travel in today’s society is that “Without a Travel Consultant, You’re on Your Own,” remains true. I act on my client’s behalf, and there are a host of compelling reasons to use the Guru: Most important is that the fact that I “watch over” your travel from the beginning and isn’t complete until you are back and enjoying sharing your travel experience with family & friends.

You won’t find anyone else in the Greater Austin area that focuses their entire business on pampering only honeymooners & destination wedding travelers.    By having this specialty/niche, my clients get advocacy, expert guidance, personalized service, professional advice, time savings and unbiased information.

 

Skip Neal
512-636-0529
skip@yourhoneymoonguru.com

www.yourhoneymoonguru.com

www.facebook.com/yourhoneymoonguru

 

FAQ for Honeymoon Guru, LLC

What types of travel do you specialize in?
Destination Weddings, Honeymoons, Luxury Vacation
What locations do you specialize in?
Asia Pacific Islands, Australia / New Zealand, Hawaii, Mexico
Do you offer travel insurance?
Yes
Are all purchases (hotel, cars, excursions, and airfare) placed into one booking and charged a single transaction fee?
Yes
Do you charge separate transaction fees for each booking?
No
Are you willing to be available after business hours if necessary?
Yes
Additional Advice
Destination Information

Are there all inclusive resorts in Hawaii?

No

Where are there all inclusive resorts?

Mexico, Caribbean, South Pacific

Where are there adults only properties?

Gulf side of Mexico, Jamaica, Bahamas, St. Lucia, Antigua, Aruba, Curacao

What is the difference between an all inclusive plan and an European plan?

All inclusive covers food, drinks, taxes, tips, and non-motorized water sports.
European plan covers your accommodations only. Food, drink, etc is on you own.

What do you mean when you say adults only?

Some resorts are 16 years and above, most are 18 years old and above

Are there military discounts?

Yes- Cruise and certain resorts

What are the dress codes for evening meals?

Most require men to wear pants, closed toe shoes, and a polo styled shirt. Women- sundresses, sandals, skirts, etc are usually ok.

Do we need reservations at the restaurants?

Some resorts do require reservations.

When is hurricane season and what destinations are usually affected?

July 1st to mid November. Mexico, Caribbean, Southern United States, and possibly Hawaii

Pre-Booking Information

When should I start planning?

If possible, 6-9 months in advance

How much is the deposit?

Land only- approximately $150.00 per person plus the addition of travel protection if you choose to purchase. If airfare is included, the land deposit per person, plus the cost of the flights, plus the travel protection if you choose.

When is final payment due?

Usually approximately 45 days prior to departure.

How do I make payments?

Credit card or cash

Do I need a passport?

Yes if you are traveling internationally. This does not include Puerto Rico or the US Virgin Islands.

Do I need a visa?

Some countries require a visa.

Do I need travel protection?

We recommend travel protection. If you want to be able to cancel for any reason or make any changes, have medical coverage, loss baggage coverage, etc. while out of the country and to avoid penalties and fees, it is highly recommended.

Does my medical insurance cover me when I am traveling out of the United States?

No

When do I receive my travel documents?

Generally, you will receive your travel documents approximately 2 weeks before your departure date. We will either mail them, e-mail them, or hand deliver them to you.

Can I make any changes once I make my booking?

Yes. However, there may be penalties and/or fees assessed by the wholesaler to make changes.

Can I book my own air?

Yes. However, please give us your flight information so we can enter it for your transfers.

Should I book tours/excursions before my trip?

Yes to avoid activities being sold out

Can you book a place I want that you don’t recommend?

Yes

Where does Vivaaerobus depart from and fly to?

Departs from Austin with roundtrip service to Cancun, Puerto Vallarta, and Monterey

What is a charter flight?

A regular aircraft where all the seats have been purchased by a particular wholesaler. Example: Sun Country, Aeromexico, etc.

Can a price quote change?

Yes- all the quotes we give you can change until you put your deposit down since air prices can fluctuate at any time.

How long can you put a courtesy hold on a reservation?

Usually 24 to 48 hours

Can my air price increase once I pay my deposit?

Yes- unless you pay for the entire airfare in full at the time of deposit.

Can I trust everything that I read on tripadvisor.com?

No- some resorts pay individuals to write poor reviews of their competition.

Can I use my nickname for booking my travel? For example: Jim for James

No

Do I have to include that I am a Jr. or II on my last name?

Yes

Can I get my maiden name changed to my married name before the honeymoon?

No

Why is your price the same or less expensive as Orbitz?

Our travel wholesalers buy their tickets and rooms in bulk.

Can you book multiple destination stops?

Yes

I thought that it would be less expensive to book a trip myself, is that true?

No

We are worried about the crime rate of the location we want to go to?

http://travel.state.gov for travel warning and alerts is one suggestion

Why is it less expensive for a double occupancy per person rate instead of a single occupancy rate?

The ability to put more people in the room makes it more cost effective and allows the resorts to have more clients which in turns means more revenue for them. Similar: buying goods at Sam’s or Costco

I heard that airfare will be less expensive the closer I get to my travel date. Is that true?

Not true- airline prices generally increase the closer you get to your departure date

Pre-Travel Information

What are the current baggage regulations for the airlines?

Please check your airlines website for the most current information.

When should I arrive at the airport?

Domestic- at least 1 hour prior to departure
International- at least 2 hours prior to departure

Can I print out my boarding pass 24 hours before departure?

Travel within US only- yes
Travel outside of US- no, you must check-in at the counter at the airport

How much money should we take and what type?

At least 1 credit card; no less than $100 in small bills for bartering

Should I make a copy of my passport and travel documents?

Absolutely! 1 copy in your luggage and 1 copy left with friends/family

What can and can’t I take in my carry on bag?

http://www.tsa.gov/travelers/airtravel/prohibited/permitted-prohibited-items.shtm

How long is a passport good for?

10 years

I have a passport from when I was a child, is it still good?

No

If a passport is expiring within 6 months or less of my travel dates, do I need to renew before I travel?

Yes

Where do I get a passport?

http://travel.state.gov/passport or your particular local post offices

Do I need special shots/vaccinations before going to certain destinations?

http://www.passporthealthusa.com is one suggestion

Do cell phones work in other countries?

Check with your service provider.

What is the time change for my destination?

http://www.timezoneconverter.com

During Travel

What should I do if I loose my passport and/or documents?

Passport- contact the US Embassy
Documents- contact us

What should I do if I am unhappy with something at my destination?

Ask to talk with the manager on duty and express what your concern/complaint is. Don’t forget you are the customer.

What should I do if I miss a flight?

Contact the airlines 1-800 number that we will provide you prior to your travel to get you rebooked as soon as possible. Then contact us so we can contact the resort and transfer company.

What should I do if a flight is cancelled?

Contact the airlines 1-800 number that we will provide you prior to your travel to get you rebooked as soon as possible. Then contact us so we can contact the resort and transfer company.

About Skip and Amy

How much are your fees?

Nothing- we currently don’t have any fees. Our services are complimentary due to the fact that the resorts compensate us.

Why aren’t there prices on your website?

We want to customize what you want, not what a newspaper or brochure says. Posting suggested prices is generally not accurate and can be misleading to the client. Therefore, we choose not to partake in that type of activity.

What qualifications do you have?

Travel Institute; Honeymoons and Destination Wedding Travel Specialist, Hawaii Specialist, Mexico Specialist- Sandals, Beaches, and Royal Plantation Specialists

Can you help us if we have problems or questions while we are traveling?

Yes

Why should we use you?

If you like one-on-one attention, 7 days a week customer service, being a name not a number, someone that works with what you want and not what we want, having the phone answered by Skip or Amy, not being transferred by an operator, then we are probably a good fit for you. We specialize in honeymoon and destination wedding travel. We do not work with corporate travel. Therefore, we have the time that it takes to plan your honeymoon and/or the travel for your destination wedding. However, if you like spending the hours that it takes for thorough research and customer service is not of importance, we are probably not the best fit.

Can you customize what we want, not what is on the TV, newspaper, etc?

Absolutely!

We have no idea where to go, can you help us?

Absolutely!

If I want to do my own research and pick everything, can you book it so I can get the proper customer service?

Yes

What destinations do you specialize in?

Mexico, Europe, Caribbean, South Pacific, and Hawaii

Can you recommend other vendors?

Absolutely!

Why don’t you have a store?

We decided not to have a store so that we are able to provide more one-one-one attention to our clients.

We found a quote on-line. Can you match or beat the price?

Yes. Just send us the exact quote- we have to match apples to apples.

Can we use you guys again after our honeymoon?

Absolutely!

Destination Weddings/Group Bookings

Is a group rate better than individual rates for a destination wedding?

Sometimes

How do group bookings work?

We receive a contract from the wholesaler stating that we are guaranteeing the payment of “X” amount of rooms. The contract must be signed along with the deposits for each person and returned within 7 days of the signed contract. If after we turn in the contract other people decide they want to go, we have to request those rooms. Those rooms may or may not be approved.

Could my room rate change from a group booking?

Yes- for example: if we booked 3 people in a room and 1 cancelled, the new room rate would be for 2 people and the rate would probably increase per person.

What is the minimum number of rooms that you need for a group booking?

10 rooms

Why do you recommend a local wedding coordinator when I am having a destination wedding?

It can be frustrating communicating with the destination wedding coordinator at the resort since they have multiple weddings a day. If you have a local wedding coordinator, they can be that go-between person for you. We also have local wedding coordinators that we can refer that speak Spanish.

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