iGorman Jewelers

We can't say enough about this place. I believe we've dealt one-on-one with every member of the family, and have yet to have anything but a lovely experience. We purchased all three of our rings from I. Gorman, and are totally in love with the designs and quality. The entire store is a work of art, and the family clearly cares deeply about what they do in this life. They are exceptional people with incredible work ethics and a willingness to serve unlike anything else I've seen. Parking is always super easy (park across the street and tell them where you're headed) and give yourself some time to browse the store. Totally gorgeous pieces! Our rings are Neissing, but Todd Reed's stuff is also beautiful. Be sure to not miss Gorman's shows! Thank you Adam, Zoo, Ivan and the rest of the "family" for your wonderful service. We couldn't be happier.

Absolutely fantastic! The customer service was incredible. We worked with Bonnie Gorman, who was kind, funny, and very, very patient as we tried on almost every ring in the shop. We ordered our rings less than two weeks before our ceremony--about as last minute as you can get. iGorman bent over backwards to get our rings in time. They also offered us loaner rings if ours didn't arrive on time, or to deliver our rings directly to our venue if they arrived at the last minute. Their selection is beautiful and unique. We visited over two dozen local jewelers and looked at a zillion internet sites trying to find a ring for my husband. iGorman had the only ring he liked.

My finace bought my engagement ring at IGorman and we bought my band there together. We also bought jewelry to wear at our wedding there. We really like IGorman. Everyone that works there is helpful, professional, and knowledgeable. They also want you to be completely happy and will do anything to make your jewelry perfect. My engagement setting lost a diamond, they took care of it no problem and promised that they would for the life of the ring. No need to show a receipt that you bought the ring there, they just know you and remember you. For my jewelry for the wedding I picked out something similar in the store and they had the designer in Greece create exactly what I wanted. When the first piece came back not exactly what I wanted, they sent it back and got me the perfect piece. They go the extra mile to make sure you are more than satisfied. They have a promotion on wedding bands and engagement rings once or twice a year where they bring in reps from all the designers and give you a discount. They also have more stock. Highly recommend shopping the ring event and highly recommend I Gorman!

Love iGorman! Their customer service is fantastic and the unique pieces they carry was exactly what we were looking for since my husband did not want a "boring" wedding band. I also bought my MOH her gift here...can't say enough great things about the way they do business!

Our engagement ring & wedding bands came from iGorman, and the service and the products have been unreal. They recognize us every time we go in, and take exceptional care of our jewelry.

I had a few hiccups with my engagement ring when I took it in to be cleaned a week before my wedding. A small chip fell out when they cleaned it but they found it and promised to fix it, rush order. When they mailed it back after sending it to a local goldsmith and not the designer (who lives in Maine, so turnaround time was a concern), the local goldsmith did a crap job. I mean, I was pretty shocked it was sent to me in that state. I called in tears (this is now 4 days before my wedding) and they promised to fix it... and they sent flowers. After the wedding I sent the ring back and Adam called me directly to apologize for the mistake and told me he will personally examine my ring when it returns from the jeweler. No rush this time! I haven't received it yet but I trust Adam and the team at I Gorman will do the right thing. My review docks one star from Quality of Service only because it seems no one looked at my ring when the local goldsmith fixed it - they should have a better quality assurance process than that. It may have been the rush with my wedding days away, but still, I would have preferred them calling me and explaining that the chip that was fixed was not set correctly but they wanted me to have my ring for the wedding. It would have saved the shock and tears when I opened the box and found it in an unacceptable condition (ok, people, the wedding drama /emotional whirlwind is powerful!) But overall, I would not hesitate to shop there again, because they are ok with gay couples and have a fantastic collection, and they are just so nice.

I passed on the hint for my fiance to check out iGorman's after seeing an add on a bus about their colored jewelry. My fiance and I had discussed a unique ring, so I figured "why not." He went there and said he knew it as soon as he saw it. He already had a proposal set up but didn't know my ring size (it had to be made to fit), so iGorman arranged with him to buy the ring as a "filler" and then bring it back with me and exchange it for the right fit. The particular designer was in Germany and actually allowed us to buy our own diamond...iGorman's than shipped the diamond and size information to Germany and I got my perfect ring!Months later (after searching in other stores for my husband's ring), we decided to come back to iGorman...just to look ;p. The customer service was just as wonderful and they offered mimosas while we looked around. My fiance wanted a diamond in his ring and at first picked out a unisex ring with a raised diamond. I think the sales person saw the look in my eyes and she teamed up with me to convince him it was too flashy :) It was a great experience, with no pressure to buy. We actually did find a great ring for him and while they got it ready they offered to clean my ring as well. The owner then came to talk with us and thanked us for being repeat customers. That sort of customer service can't be beat.

a co worker of mine had gone to Igorman's for their wedding rings. And really liked them. So i started looking at their web site, a nd found several rings that i really liked. I was feeling like it was out of budget. But they host an event in March (i think). So my boyfriend at the time and I went to check out the rings. They treated us so well. I found the ring that i wanted, and it was impeccable!

I didn't think boyfriend could afford it at the time, well, they told us the ring i wanted was 7500! i balked! I did not want him spending $7500! He's been saving up money for a while. I told him, at least see if they'll work with you on a budget.

So he went in (without my knowledge), gave them a budget. He was able to get the ring that I wanted. and paid it in full. He said their customer service is impeccable! Unfortunately the ring i got, was way too big. So i took it back in & they sized me again. and the ring had to go off to Germany. It took about 2 weeks, I was worried I wasn't going to get the ring back before I went to Florida. So he called to check on the ring, they were going to ship it to florida if it didn't get back in time.

The owners had told us to come back for their annual event where they have all the designers there, to look at all the wedding rings. We're definitely going to get our rings from there. We're sticklers for customer service, and this place has impeccable service.

My fiance had told the owner that he truly appreciated how they worked with him on the budget and didn't make him feel slighted one bit because he wasn't spending $7500. the owner told him that It's not about the money the customer spends, it's about the people and making them happy.

I wanted something different and wasn't finding it at the big chain jewelry stores. A friend recommended I Gorman and I'm so glad they did! The woman helping us actually listened to me when I said I wanted a plain wedding band. She was the first jeweler we'd seen that didn't try to convince me to get a band full of diamonds. After we purchased, they gave use a small bottle of champagne to celebrate later. They also told us to come back right before the wedding to have our rings clean for free (including my husband's ring which we had already purchased from somewhere else).

Ivan is amazing to work with! My husband designed my engagement ring and it turned out beautiful. I was able to pick a wedding band that went perfectly with the band. Both had to be made in Germany, but the shipping was so quick. My huaband picked out his wedding band also at Ivan's. There are so many unique bands and rings to choose from. If you do not want a cookie cutter band like everyone else's- visit Ivan! He is so friendly and so helpful. He takes the time to really meet and understand what you like. You can really tell he is passionate about his work.

I initially went to iGorman because they carried a particular jewelry designer's engagement rings I was looking for. The assistance and service I received (thanks, pat!) was so superb that when it came time to buy our wedding rings, we did not bother looking anywhere else. The style we prefer is classic with a modern twist, and iGorman carries a great selection of this type of jewelry. If you're looking for a ring that few others have and you prefer a store that has a family feel, then iGorman is the place for you.

We used I. Gorman for my engagement ring and our wedding bands and are so pleased with their amazing service and the quality of their products that in them we've found our jeweler for life. They were flexible, kind, incredibly helpful, and fantastic people. We worked with Venita and just love her, but really everyone that we talked to in the store was super nice and helpful (and they remember us every time, which is a really nice touch). I'll admit that they may not have the cheapest prices in town, however the level of customer service, the quality of products, not to mention the guarantee they put on their products MORE than makes up for that. Don't even look anywhere else, go to I. Gorman!!

iGorman had been a pleasure to work with! My fiance had purchased my engagement ring there, and it was exactly what I had wanted! Unfortunately, it was too big, so I had to go back to the store several times to get it refitted (my fingers like to swell and shrink a lot, I guess). Venita, who sold the ring to my now husband, was so informative and so welcoming! She offered us drinks, alcoholic and non, as well as great tips! She also was very assertive in asking questions to our ring vendors when we wanted special orders. The whole experience was such a pleasure - I felt like I was in great hands for something so important and longterm.If we hadn't gotten our wedding bands as a gift from his family, we would have definitely gotten them at iGorman!

I can't recommend I. Gorman enough. They helped my fiance with my engagement ring and we went back to them for our wedding bands. They never make you feel rushed into any decisions and they offer their professional advice without pushing the more expensive options. They are a family run business and you can tell by how welcoming and accommodating they are. In my opinion, save yourself some time and money and go to I. Gorman, where they have amazing jewerly that is reasonably priced.

I can't recommend I. Gorman enough. They helped my fiance with my engagement ring and we went back to them for our wedding bands. They never make you feel rushed into any decisions and they offer their professional advice without pushing the more expensive options. They are a family run business and you can tell by how welcoming and accommodating they are. In my opinion, save yourself some time and money and go to I. Gorman, where they have amazing jewerly that is reasonably priced.

I Gorman Jewelers was a nice shop that had all kinds of beautiful jewelry. We found just the perfect wedding bands for our marriage and they had a nice selection of both ladies and mens wedding bands. We each found the band we liked and the jewelery consultant was more than happy to show us all they had and also really gave us lots of nice advice. We found the rings and they made sure we got the right sizes and we were on our way. We couldn't of had any better of an experience at any other shop as I Gorman Jewelers really made our visit something special.

If I could give them an even higher rating on service I would. They really are amazing. This is definitely an independent store that values their customers. Have you ever gone to a store that says hello by name every time you go in? Well they do here. We found this place by reading the Washington Post "Going out gurus" chat and went there on our last stop of ring shopping. My husband really like their customer service and although we found a similar ring at another store he went back to I.Gorman because he really liked Jacqueline, the woman that helped us when we went looking. Feeling comfortable with the store you buy your ring at is so important. They have an amazing selection of both men's and womens rings. Everything from traditional so some very funky and really unique styles. I highly recommend them!

The folks at iGorman were extremely helpful and friendly. They completed research for me about specific wedding bands and worked really hard to help me find something I loved and that was still within my budget. I was really happy with the service and I absolutely LOVE my ring. It's not only gorgeous but it's also unique.

AMAZING- service, staff, knowledge base, creativity, etc. We made our own rings; from sketch, to wax, to platinum. Throughout the process they provided us suggestions in an unbearing way in order for our idea to come to fruition. We had also looked at the tiny jewel box, but upon finding out that we were not including jewels in our rings, the service level dropped quickly.Advice:1. If making your own ring, plan 4 - 6 months, and include your spouse in the process.2. Pre-paying. the price of metal is still rising some jewelers enable you to lock in at current market price.3. Make the presentation of the ring special or the fitting. We asked, and they did it for us, but imagine they would do it for any customer.

I bought my bride's engagement ring here, and we bought our wedding bands here. After my experience here, I won't buy nice jewelry from anywhere else besides IGorman Jewelers. They are are family-owned business with a REAL commitment to customer service. A lot of businesses pay lip service to customer service, but IGorman actually strives to provide it at a high level.So that readers do not dismiss my high praise as without substance, I want to note that I have such a high opinion of this company even after the first engagement ring I bought was lost/stolen during it's delivery by FedEx, thereby irretrievably altering my proposal plans. I was nearly in tears. IGorman's staff expressed genuine empathy with the situation, and personally worked with me in recreating the ring by contacting the New York designer personally to arrange a priority crafting (normally 6 weeks) within a week. The owner refunded 5% of the value of my original sales receipt, and I soon ended up with a beautiful ring that my bride joyfully accepted. After thanking the owner for doing "more than he had to do" to remedy a situation caused by a FedEx employee that was either careless or criminal, he said something that I'll never forget:"No. It was exactly what I had to do. People are too conditioned to accept crap when it comes to customer service. And that''s not acceptable to me."I get a bit emotional remembering it even now.IGorman's collections are stunning, the staff is unfailingly helpful, and in my wife and me, they've got exclusive customers for life.

We worked with Jacqueline Baker, but the whole staff and the entire Gorman family go above and beyond to make sure that you feel welcome and that you're getting the jewelry you want - to the point where they recognize you out and about town, and say hi! Jacqueline found the perfect stone for us, and worked off a poorly printed design to create the perfect ring. I've bought pieces for Erin there before, and definitely will again.

Several friends have used iGorman for their jewelry needs and everything we heard was very good. We spent several weekends in the store working with Vennida to find the perfect wedding bands. We knew that we wanted a simple band, but found it oddly difficult to find a nice simple band that we both liked. Being such a simple band, proportion, scale and size really had a great impact on what we liked. The simple bands at Tiffany's and other jewelers were nice, but lacked the special something that we were both looking for in our wedding band. At iGorman we felt comfortable spending the afternoon looking at the many options they had to offer. We finally decided on a custom ring and they were very helpful in working with the artisan in getting everything done right. They worked with us to get the sizing, width choice and other facets of the design nailed down. When we tried on the wax ring proofs, we knew that those were the perfect rings for us. The time and care they took with us in getting all the design details ironed out showed through in the final rings we were delivered. It was a pleasure to work with them and the continuing care they provide is another reason we chose to go with them. (they offer free polishing and sizing for life) Since the wedding, we've both gone back for various gifts for each other and have continued to receive thoughtful, personalized service every time.