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The Inn at New Hyde Park

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4.8 out of 5.0
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12 reviews
1 person has saved this vendor
Categories: new hyde park wedding venue Address: 214 Jericho Turnpike
New Hyde Park, NY 11040
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Reviews for The Inn at New Hyde Park

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11/16/2008

Awesome food. Bridal attendants were great. Sales people difficult, make sure you follow up, more than once the them. Overall had an awesome time there!

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Alyssa
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12/31/2011

The Inn at New Hyde Park did an exception job for our wedding. The Matrie'd and bridal attendants were wonderful and took care of us all night. My guests raved about the cocktail hour room and the food all night. We couldn't have been happier with this venue. I highly recommended checking out this place for your wedding, not one thing went wrong with our 200 guests.

Vendor response to review

Thank you so much Alyssa! We're so thrilled that you and your guests had such a wonderful evening. Our family is very proud of the Tuscany Room, so we love hearing that your family enjoyed it as well! Congratulations again and we hope to see you soon!

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peggysuebrew
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5.0 out of 5.0
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12/02/2011

We worked with Janine throughout the whole wedding process. She was absolutely wonderful and a pleasure to work with! The Inn went above and beyond on the day of. Every guest has told me how beautiful the wedding was and how delicious the food was. I know of so many people who left my wedding wanting to book an event of their own there. I highly recommend!

Vendor response to review

Thank you so much PeggySueBrew! Janine is amazing in everything she does, and it means the world to us that you and your guests had such a wonderful experience. We look forward to seeing you back soon for dinner at our bistro, Brasserie 214!

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Stefanie
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5.0 out of 5.0
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09/04/2011

I fell in love as soon as I walked through the doors and knew this is where I wanted my wedding to take place!.. The day couldn't have turned out more special. Service was awesome, food was amazing, bridal attendants never left my side!! My guests loved The Inn just as much as me and my husband did!...

Vendor response to review

Hello Stefanie! Thank you from the bottom of our hearts for your kind words. All the best to you guys in 2012, and please stop by and see us sometime!

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Beth Ann
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5.0 out of 5.0
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06/03/2011

When we first got engaged the Inn was the first and only place we looked at for our wedding venue. We were so thrilled with every aspect of the Inn and couldn't be more happy with the service and quality provided leading up to and on our wedding day. Janine was absolutely amazing to work with, we knew from day one that we were in good hands. All of our guests raved about how beautiful the Inn was and how amazing the food was. Our cocktail hour was held in the Tuscany room, we fell in love with the unique design of the room and made it a point to be present for cocktail hour. The food at the cocktail hour was above and beyond our expectations, we still get compliments from our guests. Dinner was equally amazing and we were impressed by the amount of entree options available. We couldn't be happier with our choice, not a single thing to complain about. Our guests are still talking about the wedding and many couples have inquired about the Inn since our wedding. We are happy to recommend them for their attentiveness, high quality service, and premiere wedding venue. Thank you again to the entire staff at the Inn. Our wedding was truly a dream come true.

Vendor response to review

We're thrilled that you had such a wonderful day Beth Ann! It means so much to us to hear from our couples after the wedding. Yes, we love Janine, too :) Thank you for your kind words and please stop by and see us soon! All the best, The Family of The Inn at New Hyde Park

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bridget
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5.0 out of 5.0
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05/20/2011

My wedding was absolutely amazing. The service was like none other, the food delicious! There is not one bad thing I can say about this place. My entire family, and all guests raved about it...still do to this day! All they can talk about was how beautiful the place is and the amazing cocktail hr. If you chose to go with the Seafood Boat as part of your cocktail hr trust me you will not be disappointed. The amount of Lobster, clams, Shrimp, etc.. was UNREAL! Everything was perfect! I would highly recommend this venue to anyone who is interested in it.

Vendor response to review

Congratulations again, Bridget! Thank you so much for your kind words and we're thrilled that you and your guests had such a wonderful party! We do love that Seafood display! Happy New Year to you and your new family!

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Mary
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5.0 out of 5.0
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07/08/2006

I had a great wedding before the renovations. Service was great, all my guest said it was the best wedding that they have ever been to.

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Shamrock56
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5.0 out of 5.0
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08/29/2008

This vendor was nothing short of amazing - I highly recommend them as they spared no expense in renovating the hall which held their first wedding in the new ballroom last year. They paid very close attention to my every request, food was beyond amazing the chef even came out to greet us during the dinner. The matre de was very attentive to our every need and even sent someone out during the reception to buy my brother shoes. I could go on and on about how great they were and they really provided me with my fairly tale wedding.

Vendor response to review

Thank you for your glowing review. We still talk about the shoe thing to this day! We try to do everything we can to make the day as memorable for you and your guests as possible...it's even more lovely when you make it memorable for us :) All the best!

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lpec313
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5.0 out of 5.0
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11/23/2007

We booked the Inn at New Hyde Park before their renovations had started and were very nervous. The result was absolutely gorgeous. All of our guests, even those who are in the business, were stunned. The food & service was superb. As a bride, the suite attendant was very helpful and responsive to me and my bridal needs. We would recommend this venue to anyone who is looking to have a great wedding that guests will rave about for time to come.

Vendor response to review

Thank you so much for putting your trust in us to give you the wedding day you deserve. We've come a long way since our renovation in 2008, and we look forward to seeing you back here soon for dinner!

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Nickyboy02
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5.0 out of 5.0
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12/05/2010

Words cannot even describe the great job the staff at The Inn at New Hyde Park did on our wedding. From the food all the way to the decor our families cant stop talking about it even a week later. I cant wait to have a baby so I can through the Christening there!

Vendor response to review

Thank you so much NickyBoy! It means so much to hear such wonderful things from our extended family members. We hope to see you back here soon for dinner!

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cole1438
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4.8 out of 5.0
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05/14/2011

What an AMAZING venue! The staff, the attention to detail, the attentiveness and overall service on the day of were all fantastic! The site is absolutely gorgeous. Both accessible and "tucked away", The Inn did an incredible job of surprising me at every corner that I turned. I was blown away with their cocktail hour space (The Tuscany Room) as well as the grounds surrounding the reception hall. Beautifully well-maintained. The food was also AMAZING. I still have guests raving about how much they enjoyed the fact that the Inn offered SEVEN entrees (at no extra charge) to all of my guests. Great service, great atmosphere, an unforgettable event!

Vendor response to review

We love to hear that your guests are still raving! We're very proud of the Tuscany room, and even prouder that we have such a wonderful extended family with you all. All the best to you and yours!

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2.6 out of 5.0
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12/31/2011

Just got married at the Inn. I was really excited because it really is such a beautiful space. However, the service does not match the beauty of the Inn. They treat their brides like a mass production. At least, that's the way I felt. I worked with someone, "L", as my wedding coordinator and she was very cold and stern. I actually read some reviews on her on various websites and there are many brides that felt the same way. Regardless, we planned the wedding and L did what she was supposed to do.

On the day of the wedding, as I was getting ready at the bridal suite, my maid of honor took a picture of the ceremony room, which they charge $600 to use, and I realized everything that was discussed in the contract was not set up. L said we would have chiavari chairs with flowers on pedestals lining the aisle, which was included in the $600 we paid, but instead we got old red velvet chairs with trees and christmas lights at the altar and absolutely no flowers lining the aisle. I told my maid of honor to tell someone that this isn't what we had discussed. Mind you, this is 30 minutes before my wedding ceremony. I was told by the venue that they were aware this wasn't my set up and hadn't gotten to it yet. I was very upset because it was 30 minutes before the wedding and people would see the change of set up going on and it was not how I wanted people to start and enjoy my wedding.

Later, after the ceremony was over, I had guests telling me that they saw other guests being kicked out of the room so that the venue could do the set up change. I also heard from guests that even though the venue told me they were aware this wasn't my set up, the ceremony programs were already on the ugly red chairs, which means that this WAS my set up for my ceremony.

As I walked in my with father to get married in the ceremony room, I realized the flowers that we paid hundreds of dollars for were not lining the aisle. There wasn't enough time for the venue to set it up because they had already pushed back 30 minutes of my wedding (which we were told that our 11:30-5:30 wedding would be strictly enforced, so 30 minutes had been lost because of the venue's mistakes).

Having already lost 30 minutes, me and my wedding party were rushed through cocktail hour. As we enter the reception room, we realized that the uplighting was not set up. We were told by the venue that they do a very good job at uplighting and there was no need to hire an outside vendor. We paid them $500 to have them set it up, and it was not. I didn't want to cause a fuss during my wedding and didn't want them to set it up while the guests were eating so this was to be discussed after the wedding was over. Lighting was really important to me because I was fighting daylight and twilight. I wanted my pictures to look very romantic with lighting but instead because of the Inn, I have dull pictures where the lighting is either completely dark or too bright.

After the wedding, we called L and much to our delight, she turned the blame to everyone else but herself. She even had the nerve to say to us, when we told her about the ceremony set up, "Well, it got fixed, didn't it?". We were very very disappointed at her lack of professionalism. As for the reception, she also had the nerve to blame the MaitreD ("M", who was very very professional and a sweetheart throughout the whole day). L was the one we had discussed all the details of the ceremony with. I didn't even see her throughout the whole wedding. Although she did pop her head in while I was getting ready to say Hi.

She did not act like she wanted to give us our money back for the screw ups that occurred. She told us she'd call us back and she did, with an offer to give us a refund for the uplighting and ceremony fee. I thought it'd be over but she called again with a MAJOR attitude, requesting that we give her our credit card number so that it would be refunded back into our card. She was being completely rude, snobby and just overall a person with a giant stick up hers.

It really sucks that the Inn was a huge disappointment. I've had guests say that they really liked the place and would love to consider it their venue for their own weddings but I will be sure that they do not. I would never want anyone to go through the lack of professionalism this place has. Their slogan "one fairytale at a time" is also wrong as so many of guests saw another bride getting married and taking photos.

Towards the end of the wedding, we felt even more rushed than we did throughout the whole day. I honestly feel as if my wedding was.. not ruined, but a disappointment, because of the Inn. They did not do anything that the contract stated and unfortunately, no one else will have to suffer for it except me and my husband. We are assuming and feel like the Inn took advantage of us because we had the money to pay for everything but we are also young. We're not your modern 30 year old couple. We are 24/25. Nevertheless, we still should have been treated with respect and courtesy.

There are a lot of places besides the Inn that are beautiful and offer exceptional service. Go there. Don't look back at your wedding with a sad feeling, like how I feel and am doing now. You deserve every happiness for a day that comes once in your life.

Vendor response to review

The Inn at New Hyde Park is a family owned and operated facility, and it disappoints us profoundly to hear that your special day was not as you expected it to be. We take great pride in the wonderful feedback we receive from our couples that they feel like part of our family, as this is always our goal. It saddens us to hear that you did not have that same experience. Please know that our family seeks to maintain the highest standard of service, and we accept full responsibility for any and all incidents within this facility. Management has had a serious discussion regarding this event, and steps have already been taken to ensure that there is never again a breakdown in communication. Please accept our humblest apologies for any disappointment you may feel. Sincerely, The Family of The Inn at New Hyde Park

About The Inn at New Hyde Park

We invite you to take a tour of the elegant and luxurious Inn at New Hyde Park. Open since 1938, the Inn underwent extensive renovations in 2008 to become the spectacular 100,000 square foot facility it is today, complete with fountains, terraces, and sprawling gardens. We spared no expense to create this turn-of-the-century estate house with authentic old-world charm. You and your guests will be transported back to a time of elegance and refinement while being pampered by modern day luxury. 

Celebrating only one wedding at a time, we are making a vow to give you our undivided attention. Relax in our luxurious bridal suite, complete with an attendent for you and one for your bridal party. Indoor and outdoor wedding chapels are available for your ceremony. Our famous Tuscany room, built from imported Italian stone and marble, offers a romantic, intimate setting for your cocktail hour. The grand, Georgian ballroom provides the elegant setting for your reception of up to 450 guests. 

Having been family owned and operated for over 80 years, we understand the importance of this special day in your life. Congratulations and thank you for choosing to start your new family with ours. 

FAQ for The Inn at New Hyde Park

What service does your venue provide?
Ceremony, Reception, Rehearsal Dinner
What settings does your venue provide?
Indoor, Outdoor - Not Covered
Describe your venue:
Banquet Hall, Country Inn / B&B, Historic Site, Manor Home
What religious affiliations does your venue serve
Agnostic, Baha'i Faith, Buddhist, Christian (no denomination), Christian - Anglican, Christian - Baptist, Christian - Catholic, Christian - Episcopalian, Christian - Lutheran, Christian - Methodist, Christian - Mormon, Christian - Orthodox, Christian - Presbyterian, Christian - Quaker, Evangelical, Hindu, Islam, Jainism, Jewish, Muslim, Shinto, Sikhism, Taoist
Do you have onsite catering?
Yes
What types of cuisine does your venue specialize in?
American (New), American (Traditional), Asian, Cajun, Caribbean, Creole, French, German, Indian, Italian, Japanese, Latin American, Mediterranean, Middle Eastern, Pan-Asian, Spanish, Thai
Do you allow outside catering?
Yes
Do you offer an on-site wedding consultant?
Yes
Do you have a liquor license?
Yes
Do you offer valet parking?
Yes
Is there handicap access?
Yes
Do you have liability insurance?
Yes
Do you have a site fee?
No
What is the maximum capacity of your venue?
500

Deals for The Inn at New Hyde Park

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Events for The Inn at New Hyde Park

Spring Bridal Showcase Extravaganza
3/7/12 - 3/7/12
The Inn at New Hyde Park proudly presents Long Island’s Finest Wedding Services. You are cordially invited to attend an evening with our recommended services...Bands, Disc Jockeys, Photographers, Videographers, Floral Decorators, Limousines and much more! The event will be held at The Inn at New Hyde Park on Wednesday, March 7, 2012 from 6:30-9:30 p.m. Featuring a Live Band Showcase by East Coast. Reservations Required. Please call 516.354.7797 to register.
214 Jericho Turnpike
New Hyde Park, NY 11040
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