InterContinental Chicago Magnificent Mile

We were scheduled to have our wedding at the InterContinental Chicago Magnificent Mile in November 2012. Sixty Six days prior to our wedding we received a call from the Intercontinental Chicago informing us that they were cancelling our contract. When we asked why, we were told that the room was already rented out to another party. When I asked why we were not notified of this when we reserved the room and gave them our money we were told they did not think the other party would actually use the room. They ruined our wedding. Stay away from the intercontinental hotel.

Budi, Chris and Kellie - what a fantastic team! They were available for any odd question I may have had throughout the entire planning process. During our exploratory search for a venue, our experience with the catering team and the service staff - plus of course the reception room itself - sold us and we signed immediately! Our guests made comments, which we echo, such as 'flawless,' 'perfection' and 'magical!' Location was excellent, considering we had guests from Scotland and states all across America; shopping, sight-seeing and restaurants! Look no further if you want your dream wedding and a wedding for guests to remember. [I need to write a book to share all the positives.] Couple of negatives were the 'evening manager' (not helpful at all with post-event items) and Chicago City Taxes (out of everyone's control, yet keep in mind if you are working with a budget).

Ken and Jen
Chicago, IL

We had a fantastic experience. The guests loved the venue, and this is probably the best place in downtown to have a wedding. Perfect location, great staff!

We had our wedding here a few weeks ago and it was magical to say the least. I absolutely fell in love with their grand ballroom and several of my guests commented that it was one of the most beautiful weddings that they had ever been to. Our catering director-Chris-was very responsive to us throughout the whole process. Even when he was out of the office, I was impressed with how the other staff in catering would immediately offer to help and answer questions. On the night of the wedding--Chris was there making sure everything went smoothly. Many of my guests raved not only about how beautiful the venue was but also about how excellent the food and overall service was. At one point in the evening I thanked my wedding coordinator for how smoothly and organized everything was going, and she said thanks but it's not really me, it's the hotel staff! Overall, this is a great place to have a wedding! The cost of the wedding is comparable with other downtown chgo hotels.

During our wedding planning phase, the associate director of catering associate was very helpful in suggesting other wedding vendors we should use. We actually chose all our vendors from their preferred vendor list because I believe the vendors will communicate with each other better during the wedding planning. He was able to help us choose a ballroom, linens, and tableware that fit our style and comfort level. The menu the hotel provided was very detailed with many selections to choose from. He also always emailed and called me back when I had questions or concerns.
Our wedding day was flawless. Our catering director was present during the wedding ceremony and reception to make sure everything went as planned. He helped with guest seating, ceremony execution, and made sure that the wedding party was comfortable before the ceremony started.
All of the hotel personnel were very helpful. The cocktail servers and waiters during the cocktail hour and reception were very friendly and were always there to help with guest questions and service. When the we (bride and groom) would leave the table they always made sure our food was covered to keep it warm and our wine glasses were never empty. The food was phenomenal. I have never ate filet mignon that was so tender and the vegetables were delightful as well. I have no bad comments to share about this hotel. My wedding was elegant and very classy.

This hotel was fantastic from the day we booked to the week after our wedding. They even called to see how the happy couple was doing later on! The rooms for both the Ceremony and the Reception were gorgeous. The catering manager was excellent and provided top notch food, of which our guests were served things that the hotel had done special for our wedding. The honeymoon suite was two floors of fabulousness and we were treated like royalty. Steps away from famous Michigan Ave., shopping galore and museums that make this city tick. The InterContinental is a fantastic venue to host any affair, but makes your wedding that extra special!

We had to change our reception location 30 days before the wedding and were so lucky that the IC Chicago could accommodate us on such short notice. Their events manager, Ken Severin, was absolutely fabulous! He made wonderful suggestions and made the entire reception run perfectly. The quality of the food was excellent, we are still hearing about how delicious it all was. The ballroom had just been renovated - very elegant, and the double staircase from the balcony allows the bridal party to make dramatic entrance. Highly recommend it.

The InterContinental hotel is a wonderful place to have a reception. All the rooms are very unique and beautiful, as is the entire hotel. You can't beat the location (the only hotel on Michigan Ave). The cake was from Bitter Sweet (included in the meal package) and all the guests seemed to love it. We also got tons of compliments on the food. My only complaint would be that we wanted food stations with a variety of different foods and they didn't seem to have much experience in this style of food service. But, the service was excellent throughout the reception. I would highly recommend using Michelle or another one of their more experienced caterers.