Level of service was TOP-NOTCH, ATTENTIVE, and PROFESSIONAL. My husband and I could not have been happier. I was sooo very glad and happy that we had our wedding reception at the Clement Monterey. The catering manager, Nicole Lisanne, and her team were AWESOME. She was very detail-oriented and paid very close attention to my every need, and as a bride, we all know how important that is! Every time we met with Nicole, she had all of her questions and suggestions ready. She was always prepared. And every time we emailed her with questions, she always responded promptly.

In the middle of 2011, Jerome and I fell in love with the scenery and the ambiance of the Clement hotel. But of course, it was veryyyyy expensive. So we had decided to look elsewhere. Almost a year later, my husband gets an email from Nicole Lisanne, inquiring about our wedding plans. He had written to her that we could not afford such a place. But she really worked with our budget and gave us different options. She even sent us a whole timeline in the email that she wrote back to us.

Because of our tight budget, we ended up with chicken/vegetarian for 170 guests. Surprisingly, the food was GREAT. A lot of our guests raved about how it was the best wedding food that they had.

As you know, there are a lot of LITTLE things in a wedding such as setting up party favors, menus, engagement photos for display, etc. Because I was walking down the aisle elsewhere, I was not able to set up my own tables. While I was stressing out, trying to figure out a solution, Nicole was kind enough to take over and set up the tables for me. When we came back to the hotel for the reception, I was worried as to what the tables, decor, room, i.e. would look like. But mannnn... when I stepped into the ballroom, I was totally WOW'ed. Everything was perfect. Nicole and her staff are very dependable. They really made sure that all vendors (cupcake lady, florist, and DJ) set up in time.

They just took real good care of us. I had to go back and forth between the hotel (Monterey) and Salinas, which was where I had to get my hair done. Every time I approached the valet personnel and mentioned that I was the bride, they quickly brought out the car and took real care. They were always smiling and saying things like "congratulations," "have a great day," or "hope you enjoy the Clement." The staff being so nice and attentive really made a bride feel like a "bride." It was definitely a special day.

I can go on and on about how great the Clement is. I really recommend the Clement as a wedding venue. It really is a special place for a special event.