J Crew

I was amazing by the customer service at j. Crew wedding. I am the maid of honner and the bride ordered my dress from final sale on j crew and when I got it the dress was beautifully made but just about the worst style possible for my body type to the point where it refused to stay up. Even though it was final sale I figured that it would hurt to ask if there was something to be done and I fully expected that nothing would be possible.
On the contrary, even though it was final sale I got an immediate responce to my email to call Vanessa and she would work something out. When I called not only did she arrange for me to return the dress she looked up specific measurment on the other dresses that fit the brides request and found the one that would work for my body. The dress we landed on happened to be a lot more that the one I was returning but she found every discount she could and made the price much closer to original dress.
They diffeinatly went above and beyond in terms of service and save me a rediculous amount of stress. They were also able to arange things such that the amount that I had to worry the bride about it was just about zero.

I used JCrew for my wedding jewelry and I purchased my bridesmaid's as well. I had an issue finding an extra neckace for an additional bridesmaid, and the JCrew cutomer service was Amazing! Did I mention it was months later. They were able to track one down and had it shipped to me for free! In my experience with this company, my faith was restored in retail customer service! (The jewelry was amazing!)

I used J. Crew for my bridesmaid dresses. One of the Best decisions that I made!! I picked out two shades of grey, and my bridesmaids picked out their own dresses. The prices were wonderful!!! The customer service was outstanding!!! They were great about telling them how to measure and based on their measurements what size they were. I had a few friends who ordered several dresses and J Crew was great about returns even on final sale items. Some of my friends kept more than one dress, because they loved them so much. A few of them have already worn their dress again! Love it!

I got my bridesmaids dresses here and they were beautiful! The price was great and the girls were able to choose the style that they felt the most comfortable with. They have great customer service reps who work with dressing wedding parties. So glad I went with J.Crew for the bridesmaids dresses.

J Crew makes gorgeous classic wedding dresses which will make you both look and feel beautiful. The quality of the fabric feels lovely and the dress arrives very quickly after it is ordered. If you are looking to see any in the few stores where they are carried, call or email ahead to make an appointment.

The gals at the JCrew home office were so helpful when it came to finding the perfect wedding dress for me. JCrew has a beautiful selection of gowns that are more unique than other retailers. I was so pleased with the dress I chose; it flattered my figure and got a lot of compliments. We also got all the bridesmaids gowns from JCrew. They are actually wearing them again! How many can actually say that? There were many styles in the same color so the ladies could chose a dress that they liked best. Now I'm a JCrew shopper for life!

I love J.Crew and love that you can order a wedding dress (or 4 in my case), have them delivered in less than a week, got 20% off for a promotional sale and was able to return free of charge the ones I did not keep to any J.Crew store... so easy! My only issue was the dress had baby snaps down the back that popped open every time I got a good hug or bent down. They sent me a $25 gift certificate for that.

My husband and I did have a little issue with the suit which we went into the Santa Clara store and got fitted for. Suit came and the jacket was not only to small but had a small rip and the pants were too fitted in the ankle area for our taste. We returned the suit to the Carmel store and the service in store was great but the phone service was difficult. After getting round and round I finally got on the phone with the supervisor we were able to order additional suits with the original 20% off and they overnighted them as well... wedding was only 3 weeks away. Suits came that Monday and looked great. We opted for another style than originally ordered and were able to return all the other suits in store for free when we went in to get our free alterations. Overall very happy but was a little disappointed with the call centers lack of knowledge and initial unwillingness to right the situation we were in due to defective merchandise and a bad fitting.

J crew actually shipped my order without my dress, and when I called, was out of the dress in my size (it was on sale). The customer service people were so helpful, and actually gave me a discount on another dress that wasn't on sale to make up for it. Very nice and easy to work with, I also went to j crew for my shoes and bridesmaid dresses. I recommend!

Were very responsive to problems. Originally sent wrong size dress, but overnighted corrected size at no charge.

They did a great job customizing the dresses and ribbon and working with my girls to get exactly what they needed. The groomsmen looked relaxed but put together. Thanks!

I ordered my wedding dress from J.Crew and was very pleased. It was very well represented in the pictures online. I got the size I normally wear in their dresses and it fit! I did have to have some minor alterations but they were no big deal. The dress came with a beautiful box and hanging bag. For the price I paid compared to some other brides I know, I think i definitely got the best value. Great dress at a fair price!

My bridesmaids' dresses were so cute and wearable. We exchanged some sizes and it was incredibly easy. Thanks!

I loved ordering my dress. Trying on dresses was not for me and this was a hassle free way to find the perfect gown!

I ordered my dress from J. Crew online. Everyone around me was nervous that I hadn't actually tried on the dress before - but it was fine! the first dress I ordered was a little big, but not a size too big, so I just ordered the same size in a petite and when it came - it was perfect and didn't need any alterations! The first dress I ordered I was able to return to the J. Crew store near me and that way I didn't have to pay for shipping to get the dress back to them and my return was processed faster. All of the dresses are beautiful and the one I picked was perfect. It was almost more fun to try on the dress at my girlfriend's house and know it was the one instead of in some stuffy bridal store where I would have been frustrated and dealing with sales reps.

I bought my dress on clearance a few years ago, and added all sorts of appliqu�s and flowers to it. The dress was an excellent base for our design plan. My sister wore the goddess dress and it was beautiful. My mom also wore JCrew and so did our men (groom, father in law, best man, etc). I have never seen a better dressed wedding!

I worked with a J.Crew special even coordinator and he was the biggest help ever. My entire wedding was a J.Crew wedding... from my bridesmaids to the groomsmen all the way up to me!

We used J. Crew for the bridesmaid dresses. I had 5 bridesmaids who were all measured by a seamstress before the order was placed. I selected the dresses before they were available so I was able to order them right when they became available. No one's dress fit. I was told by J. Crew that this was because of the side zipper on the dress which makes it fit different than other dresses. Within 2 weeks the dress was on backorder. I ordered in January for a June wedding. At first I was told the new dresses would be available in march. I received 2/5 in March and then was told that the other 3 were backordered until after the wedding date. At that point I did start working with someone who was moderately helpful - she started searching store returns for me and was able to locate 2 additional dresses which only left my maid of honor without a dress. We selected a different style in the same color and fabric that was available in a dress 2 sizes bigger than her actual size. I was then strung along for months by J. Crew wedding representatives. It is very frustrating to talk with someone different every time - one person would tell me they thought they found a dress then the next day someone would tell me that I haven't even ordered a dress yet. By far the most frustrating thing about my wedding was worrying if they bridesmaid dresses would be there or not. This was the absolute worst vendor I worked with. J. Crew is not ready to do weddings - their stock is not reliable enough. I would never recommend anyone use them for their wedding.

The only plus was the cost - because of the nightmare of working with them we did get a discount on the dresses and my friends think they will wear them again.

i ordered my dress a while back and was very happy with it. the customer service with the bridal gowns was wonderful and they were very helpful in the ordering process.

We ordered the bridesmaid's dresses from J.Crew. I worked with one of the bridal consultants/personal shoppers. She was great! She sent me samples of all the fabrics and dress colors. I love the dresses we ordered, the girls all looked great!

I orginally found a dress on jcrew.com and fell in love with in. When I called of course it was out of stock. The lady I spoke with suggested I be put on a "waiting list" in case they had one come in or be exchanged. I did this thinking I would have no luck. I went on looking for another dress. I found others that I loved and found a wonderful seamstress to make a replica. Then out of the blue the J Crew dress arrived! I still loved it when I tried it on but had my seamstress add lace and embellish the bodice. The best of both worlds! J crew was wonderful to work with. We also ordered the guys suits from them....they were great working with exchanging sizes for us and even sent us extra material for free. Highly recommend J Crew for wedding party attire.

I got my dress and my bridal attendants got their dresses from JCrew. I got so many compliments on how elegant it looked, and I felt comfortable the whole time. I'm really pleased that my bridal attendants will be able to use their dresses for many different occasions. Their dresses are fashionable and are not the stereotypical types of bridesmaid dresses that are hideous and only get worn once. JCrew also has wedding specialists you can call and email and get personalized information and advice.

I ordered my wedding shoes from J Crew.com. Their online ordering / shipping was very easy -to-use. I was thrilled with my shoes, a basic gold shoe with a very small heel (as to not be taller than my husband!!). The shoes were extremely comfortable the night of my wedding, and in fact I cannot wait to wear them again! My only complaint is for the value - I feel that for the basic shoe the $170 I paid was a bit overpriced.

I purchased my wedding gown online from J.Crew.
The dress fit perfectly, in fact in is and was gorgeous!
And the customer service I received was wonderful.

I got my dress for J. Crew weddings. Their web site provides helpful information, they mailed the dress quickly and I thought the value was great. It is a very high quality and beautiful gown.

I loved my wedding dress!! It was absolutely gorgeous, exactly what I had in mind, and just as bridal-looking as if I'd bought it at a couture bridal salon. The best part - I paid just over $200, and no alterations were necessary.

I ordered a few dresses from J Crew and really liked the one I got. Returns were no problem (although I did have to pay for shipping) and I ended up with a dress that I loved. It was easy and a nice alternative to froofy heavy polyester wedding dresses. I got my lovely white cotton seersucker strapless dress on sale in August for about 100 dollars and was comfortable and felt gorgeous on my wedding day.

I purchased my wedding gown through the online Weddings & Parties store. My dress was comfortable and simple, and extremely affordable. I had it altered slightly and added a piece of lace to the neckline with no problems. The dress arrived quickly and was packaged nicely. The online store is updated frequently with new styles. I would recommend this option for any bride who is looking for a more casual, yet classy, wedding dress.

I bought my dream wedding dress - the Avery - on sale for $99 in the summer of 2007 from J. Crew. With a few alterations and a nice pair of shoes, I was ready to go for about $300! Enough said!

Beautiful dress for my maid of honor. We were so pleased and she will wear it again!

Got a simple tea length dress from here. It's super-cute and was a great value for the dollar.

Got my dress online because I didn't want to deal with the hassle of a wedding dress boutique-- everyone thought I was nuts to get a wedding dress online for the price of a regular dress but the dress was really beautiful! I got a silk dress which was a lot heavier than I expected and was exactly what I wanted: elegant, simple and fantastic drape.

My bridesmaids got their dresses from JCrew, and their experience was excellent. The dresses were on sale, and they both wanted to try on different styles before deciding which one to wear. One ordered them through the mail, and the other tried them on in the store (they live across the country from each other, so it was great to work with a national company with lots of locations and high quality garments). The one who ordered them online was able to return the ones she didn't want, no questions asked, and the other who tried them on in the store was very pleased with the customer service she received there. They ended up wearing the same style - which incidentally hadn't been all that important to me, I just wanted them both to be happy and comfortable - and they looked so elegant!

I loved my dress and the special occasion coordinators provided me with swatches to give to my florist. I also got the bridesmaids' dresses to match. My dress was a great value, but the bridesmaids dresses were a little high. Nevertheless, everything was beautiful and perfect.

I purchased my wedding dress from Jcrew. I was a little worried because i ordered it over the phone and did not try it on until i received it. Luckily it fit perfectly - however if i needed to return it they give you a 60 day return period which is great for a wedding dress! The dress was beautiful and customer service at Jcrew is fantastic!

I found my wedding gown on sale from J Crew last winter. It was $79.99 plus shipping, SIGNIFICANTLY marked down, and they happened to have it in close to my size. I added a sash from Ann Taylor Celebrations to match my bridesmaid dresses, had my own seamstress alter it and it was perfect.

j crew was my go-to for not only the bridesmaid's dresses but also my wedding dress. got married on the beach, so it was perfect! i'd recommend for the mere fact that the girls will be able to REALLY wear their dresses again!

You won't get any personal help if you buy a wedding dress from J Crew. And if you buy a dress that is on sale, you can't return it (although I sold one on eBay and got all my money back). But I loved my dress. It was simple, inexpensive, and beautiful. It's a great way to get a great dress for less money than some of the local stores. My bridesmaids all wore their favorite styles in brown. The groomsmen had to buy chinos. But that was it-- it was cheaper for all of us in the end, and we all can wear our outfits again! I rated it less than flexible, because it can be a pain to return stuff, and they don't allow returns on their sale items.

I had a really good experience working with J.Crew's wedding section. I decided on a dress from them for my bridesmaids after months of deciding, and I couldn't have been happier. The dresses were beautiful, and the staff at J.Crew were ALWAYS more than helpful. They sent swatches whenever I asked, and had no problem with me/the bridesmaids returning dresses and getting different sizes. They were also very helpful with describing the fit of each dress. I would highly recommend buying a bridesmaid dress from them.

I found a $100 dress online that was absolutely perfect for my lakeside wedding! The coordinators at J. Crew are so helpful over the phone and even helped me to pick out a dress for my 6 bridesmaids. I would highly recommend this company--their clothing is comfortable and well-made and their wedding attire is sophisticated and stunning!

I ordered my dress online (not available in stores anywhere), so it's basically take-it-or-leave-it, but the dress was gorgeous and I only paid $200! So many people couldn't believe that I'd spent so little. I also got a pair of ballet flats from J. Crew that matched; those were more expensive, considering what I was getting. Still, not bad.

they were wonderful and went out of their way to make me happy

Beautiful dress that fit prefectly without the need for alterations. Everyone thought my dress was designer and was surprised by the value. Really high quality and would totally recomend to a bride on a budget.

I bought my dress on a whim. It was on clearance for $49 so I thought I'd give it a shot. The dress was all silk, very plain but stunning. It fit beautifully and I love it!

I was very lucky to find a dress on final sale for $75 down from $500. What made it even better was that I had been given a number of J.Crew gift certificates, so when I bought the dress, I only charged 94 cents to my credit card! I'm sure I was wearing the most inexpensive dress out of anyone at my wedding! What was even luckier was that it fit perfectly and was very comfortable. I was worried the dress would fall down since it was a strapless dress, but I didn't have to tug it up even once. Even though my wedding was over 6 months ago, I'm still getting compliments on the dress. It was very simple and elegant - pretty standard J.Crew.

I bought my wedding dress from JCREW. Very happy with the quality and simple elegant styles they provide.

I got my wedding dress at J. Crew for very cheap and the customer service in the special occasion dept was fantastic. I actually got my dress cheaper than I thought I would.

I loved my J Crew wedding dress. it was perfect for my destination wedding and was incredibly affordable! (I even got 20% off through on online promotion). Also, if I had needed to, you can return dresses in stores. Fortunately, my dress fit perfectly. Also, when I called, the person helped me figure out what size I needed because my original estimation was wrong.

I had tried on a dress earlier in the year which I loved, but decided to go with a shorter gown. A few months later, I just couldn't get the dress out of my mind, so I looked online at JCrew.com, and there it was. On Clearance. For $129!!!! I was so excited. When the dress arrived, it was carefully wrapped in plastic and tissue, and it looked great. I was a bit worried about ordering my wedding dress online, but J Crew really did a great job wrapping it and shipping it with care. Thanks!

I found my wedding dress online at J.Crew. I bought 8 dresses from J.crew, and returned all the other ones that I didn't like for a full refund before I found the dress, and the fit, that I wanted.
It was a great experience. It was nice to have somewhere to go besides the local vendors here, who have all the same poofy dresses.

I had a lovely white tuxedo wool strapless dress that I ordered online along with one other. I was able to return the other easily, and I loved the other. I didn't need to have it altered at all. No one guessed that it was ordered online!

J Crew provided me with excellent service, my dream wedding dress and absolutely went above and beyond what I expected. They hemmed the dress for free, provided me with a storage box and was first-class all the way. Even with my limited budget, I was made to feel like a princess!

Many women do not think of clothing companies, such as J. Crew or Ann Taylor, for finding wedding attire. I stumbled upon J. Crew's website when I was closely approaching my wedding and still without a dress. Although J. Crew doesn't have a large selection for bridal gowns, they are very beautiful and elegant, and are perfect for a simpler wedding (such as outdoors/beach). My dress costs around $300, which is somewhat affordable compared to more extravagant gowns. I had no problems with my online order, and my dress arrived promptly. It fit perfectly and needed no alterations. Most dresses come in regular and petite sizes. There is also a large selection of bridesmaids dresses in many styles and colors.

Love the dresses from jcrew. only thing i didnt like was that you have to order to try on. not in all retail stores.

I had a bridesmaid flake out last minute and was worried I would not be able to get a dress for a family member who was stepping in. JCrew worked diligently to find the dress and get it to me in time. They were amazing and the dresses looked GREAT! I always recommend them to friends getting married.

My beautiful ivory silk crepe wedding dress came from J Crew. They carry a line of simple dresses, with classic styles, each season, and it is also possible to purchase bridemaid gowns as well.