Jack's Tours / Jack's Hawaii

We had the 52 person bus and a limo from Jacks. They were supposed to pick up the first group at 2:30. They were there on time but they waited until the bus was full, at 3:15 they were still there. In the mean time A slack key guitar player, appetizers, and drinks waited at the palace. There was a lack of communication between Jacks office and the drivers. If you use them make sure you clarify your expectations and ask them to please make sure the drivers have a clear understanding of what needs to happen. This was one of those details that I did not even think about, I figured out a timeline and just thought it was going to come together. The ceremony wound up starting a half an hour late (the groom and his entourage were late too) which made our reception a half an hour shorter. This was disappointing but you have to let these things go, because they happen no matter how hard you plan for it not to.