Jinny's Bridal Center

I was able to find a brand name gown for a decent price. Service was not up to par, but the dress arrived before expected and the price was great.

Don't buy your dress fom here. I work in a hair salon and there were 4 of us who got married in just a few months and we all got our dresses from here. Let's put it this way, the first bride was told that her dress was too big on her, after alterations, because she needed to go to a buffet and eat. The second bride picked her dress up the day before her wedding and there were black smudges all down her train, and they told her that she did it when she did her final fitting?. The third bride(me) went to try my dress on when it came in and it was huge. The lady told me that I ordered that size so it was my fault that it was so big, but I have no idea what size to order? That's her job to tell me, I'm the bride? She was so rude to me and I felt talked down to. They order your dress in the wrong size so that you have to do lots of alterations and pay them even more money. It's wrong. The forth bride ordered her dream dress and then it came in and was huge on her as well, and the pleating on it was all messed up on the top. They told her they would fix it for her. Long story short, she paid for 3 sets of alterations, tried her dress on so many times that it was not special anymore, and decided to go somewhere else and had to buy a whole new dress because they would not get the first one correct. If you go anywhere to buy a dress don't go here, to have so many things happen to 3 other people that I know with in just a few months shows that they are not a good place to go to. You want your wedding dress shopping experience to be amazing and all 4 of us had a headache all of the way until our wedding day, so don't go there.

I purchased my wedding gown and bridesmaids dresses from Jinny's. My bridal consultant was Marina Thomas, and she was FABULOUS!I had an idea of what I wanted, but wasn't liking a lot of what I was finding out there. I visited Jinny's with a friend who had been there before, and my experience was WAY different than other shops. At David's Bridal, I had a teenage girl trying to get me to buy a dress on sale the first time I was there. She was really pushy, not very nice, and when she realized I wasn't buying, got major attitude. I also went to Mary Me Bridal. Service was a tad better, but not a lot. Dresses were expensive, and she wasn't getting my vision at all.Jinny's was a really great experience!! Marina made it fun, let me say what I thought of each dress before she gave me her opinion, and made suggestions based on my vision, which lead me to a dress that I would have never tried on without her. I know this is biased, but I think my dress was the best dress I've ever seen :-) When I had made a decision on the dress, I called all over southern California trying to find it cheaper. One guy originally said he would do it for 10% less, but in the end, couldn't come through. I went back to Jinny's and they were able to work with me on veil & alterations pricing so that I could keep everything in budget. They also helped me work it out in 2 payments so it wouldn't be a big up-front cost.My only issue was that when I spoke with someone other than Marina or Jinny over the phone, I didn't always get a call back when they told me they would. But Marina & Jinny always did what they said they would, and went above & beyond to make me a satisfied bride!Jinny's was so great for everything, that when my best friend had a major issue for her own wedding's bridemaid's dresses at a different shop, we called Jinny's and they took us right before closing and Marina & Jinny stayed late with us until my best friend found the exact dress/color/fabric she wanted. Emergency averted, thanks to Jinny & Marina!!

A great place to get your dress! Super nice staff. Great pricing. Beat other salons by more than 10% on pricing. My dress came earlier than expected and I was so happy! It was a great experience.

I got the priviledge of working with Jinny herself! She was great! Very patient and flexible. I had gone dress shopping so many times with so many different people! In the end, I decided to go by myself. I was SOOO indecisive! Jinny was there with me to talk me through my options and keep me within budget. She helped me completely customize a Casablanca 1858 into my perfect wedding dress! Every measurement she did for me was perfect - I changed the dress into a corset back and did a custom height measurement. My wedding dress fit our vintage Alice in Wonderland theme while staying classy!Thank you Jinny!!

Loads of selection but can get a lil pricy

My review is for my gown alternation experience at Jinny's. I bought my wedding gown from a store in San Diego and brought to Jinny's in Huntington Beach because I live in Orange County. Also my friend who recently was married highly recommended Alicia to me. I'm glad I listened to my friend. Alicia was the most friendly seamstress I talked to while price shopping. She also ended up being the cheapest for the alterations I needed. My dress was a size 2 and needed to be shrunk down to a 0, with neckline modifications and a bustle. She was skillful and smart, and came up with creative ways to make my dress look gorgeous on me. The scooped sweatheart neckline she added made the dress look more modern. The bustle design was complicated yet so beautiful that so many people commented on it. Alicia met me as many times as necessary to get my gown fit. She completed the work she promised at every appointment. She followed my instructions and made my gown exactly the way I wanted. She was a simply amazing person.One thing I think the store itself can improve is appointment management. I had to wait an hour for one of my appointments although I arrived on time. They can get really busy sometimes. Regardless of that, I was very happy with Alicia. Thank you Alicia!

This is where my friend bought her dress and she mentioned to me they also did alterations on dresses even if they were not purchased there. Well I called and made an appointment to have my dress altered. I showed up to my appointment and my seamstress was going back and forth between me and another bride and mixing up our requests. She was running behind and once my measurement was taken she said she was going on vacation and it would take an extra week. Something she should have mentioned before all my time was spent there. Once my alterations were completed I went in for a final fitting and they were done incorrectly. I asked her what happen she said that is the way I wanted it which is not true. I asked if she could fix it to the way I requested and she was unresponsive. I took my dress home and contacted the owner I was put on hold for several minutes and then they asked me to just leave a message I never received a call back. So I sent an email and still have never heard a response. I looked on YELP and they had tons of bad reviews I wish I would have looked there first!! I have yet to hear a response to my incorrect alterations.

where do I begin..My initial visit to Jinny's bridal was a positive one. I was looking for a a specific dress and to see if altetrations could eeb made to the dress. Jinny herself was not in the salon that day but the sales girl called her and Jinny called me from home to discuss what I wanted. That was great service! I decided to continue shop around. Ultimately I came back to Jinny's and tried on a few gowns. I decided to purchase a dress that I thought was my dream dress...until it was delivered. The sales girl severly misinformed me about the beading on the gown. Jinny helped me to try on my gown when it first arrived and ended up in tears and she pawned me off on another associate. The original sales girl coincidently didnt work there anymore. I refused to pay the balance on the gown and left, in tears. I called Jinny a few days later asking for a refund of my deposit and she was rude, interruptive and would simply not listen. After numerous letters and emails went unanswered, I filed a claim in small claims court. She filed a countersuit for the balance but the judge awarded in my favor. I was ecstatic. Jinny paid and the matter is now behind us. i would not recommend going to Jinny's for such an important day in your life. Yes, the prices are cheap but you will make a huge sacrifice on quality.

I had a wonderful experience at Jinny's. I made an appointment and was seen right away. My dress was the second one I tried on, and it was beautiful! They weren't pushy, they were very helpful, and overall it was a great experience. I also purchased a clip for my hair which turned out to be my favorite accessory. I was not disappointed at all and I highly recommend Jinny's for any bride who is looking for an affordable, yet beautiful dress :-)

Bought my dress off the rack because I didnt have enough time to order one and the staff was really great to work with. Great pricing, alterations were quick. Jinny was super nice and accommodating.

I originally went to the Mariposa Boutique in Orange County to find a wedding dress... I hated it there and everything they had. My MOH suggested Jinny's Bridal... which I've never heard of but decided anything was better then my first experience. It's a total hole in the wall but absolutely amazing. At that point I didn't even know what type of dress I wanted, Marina took one look at me, pulled a dress out of a rack and took me to the dressing room. When I came out my mother, MOH, and sisters all started crying. It was perfect! She knew exactly the dress that was meant or my body. I bought my dress, veil, hair accessory, and shoes there well within my attire budget. Everything was ordered and then my dress came in. I'm very short so Marina suggested a petite dress, which would save money on alterations. The dress came in defective. The front bottom hem was crooked. Jinny then became involved. She called the manufacturer and had them compensate me for the error. The hem was fixed and nobody could tell there was an error. I totally suggest Jinny's Bridal. They were absolutely a pleasure to work with.

I bought my wedding dress and veil at Jinny's Bridal. Elizabeth also did my dress alterations. I had a great experience with the staff. My twin has since bought her wedding dress here as well. Great shop with a great selection. :)

Jinny's had great prices. Marina was very helpful in finding the perfect dress. I had a short engagement and Jinny was able to get my dress in 3 weeks! I did have some problems with my veil. They forgot to order it, and when I followed up 2 weeks later I had a hard time getting someone to return my calls. When I finally spoke to someone who was willing to help she had my veil in a week. Great prices and selection, just make sure you follow up with them.

LOVE this place, the people, everything about Jinny! I would highly recommend anyone looking for a wedding dress go here first, you'll be pleasantly surprised.

I bought my dress here and I loved the dress. The shop is no frills which is nice because you can pick out the dresses you want to try on yourself, but it is always busy so the person helping you will be helping at least one or two other people at the same time.

Jinny's was extremely friendly. They had a HUGE selection of couture dresses at reasonable prices. I loved going in there every time I had an appointment. They were very accommodating.

My wedding dress shopping became a pleasant experience when I came to Jinny's to search out my perfect and affordable wedding dress. I found it and fell in love without blowing my $700 budget!

I don't have much sense in style, and I don't really know what I wanted besides simple. I went to few bridal stores, but I couldn't find anything that I liked, until I went to Jinny's Bridal. All the ladies in Jinny's Bridal are very friendly and patient. Not knowing what I wanted, they went through different styles until they found me the perfect dress that I loved! The order was quick & I did my alteration & press with them as well. The day I did my alteration, I was very upset, because I just put my cat to sleep the night before. While I was trying on my gown, I couldn't hold my tears, and the staff at Jinny's saw it. They came to me one by one and gave me a hug, that made me feel so warm. They talked to me and made sure that I was ok before letting me left the shop. It was very thoughtful of them and I couldn't thank them more for that.

Jinny's Bridal is amazingly affordable. The store has a TON of dress to choice from. Even though I did not find my wedding dress at Jinny's I was very impressed with the selection, customer service and the overall welcoming feeling that was felt as soon as you entered the store. Also PLUS SIZE BRIDES this store is a dream come true. As a plus size bride, I was truly amazed at the selection of plus size dress that the store offered. The store has a whole rack full of plus size dress. Thanks Jinny for making every women, no matter what size look beautiful on their wedding day!!!

Jinny's is fantastic! I went to 3 wedding shops before stopping in Jinny's, they are head and shoulders over other shops. They are super nice, no pressure and very happy to get you what you want. Lynn is fantastic! Thanks Lynn for all your help!Wendee Mueller

Well i think i put Jinny's to the test. My dress came completely botched from the designer (not a fault of Jinny's at all, the manufacturer) and Jinny worked with me personally and found the BEST alterations specialist! She pretty much took my dress apart and put it back together! It looked better than the sample once i got it back!

Jinny is amazing! I found my dress at another location at a very high price and called her to see if she could get it for me. She did - and at a much lower cost! She didn't carry the dress in the store so it was a special order but it came faster than expected, her team was amazing, and the service was great!I also ordered all of my bridesmaids dresses through her as well. They came on time and looked great, but I do think the sizing of the dresses was off. Not sure if this was due to the designer or the designer's sizing chart.Unfortunately, I did a portion of my alterations with her alterations team. This is where I was not happy and I had to take a star off for this.But over all, trying on dresses at her shop was the most positive experience that I have ever had! Thank you Jinny!

I had a good experience at Jinny's bridal center. All of the bridal consultants were great. Prices are pretty reasonable. I worked with Jinny and Sherry in selecting my Maggie Sottero wedding gown. Jinny helped me buy a "wow" wedding dress. She's a sweet lady and really knows the wedding business. If you are a bride looking for your dress, check out Jinny's.

I picked my dress from the Casablanca 2006 or 2007 line, so I knew it was going to be hard to find that dress in the store to try on. I called a couple places with no luck and then I called Jinny. An older man picked up the phone the first time and then I was on hold for 10 minutes. I hung up and called back and Nikki picked up the phone. She searched for the dress on the floor and they had it! I went into the store which is a little dated and shabby looking - it needs to be updated to match the quality of dresses they have there! They have a nice selection of low-medium priced dresses. Nikki was very helpful and I bought my dress the next day! Staff was friendly and they communicated well.

I loved my dress, but it wasnt what I envisioned picking out. Marina was great assisting me with selecting and trying on dresses, she is a gem. I only looked at Jinny's because I was sold after trying on 7 or so dresses. I chose the third dress I tried on. They have flexible appointments for evenings, so I was always able to go after work. I was frustrated that I wasnt called when my dress came in - I called becuase I was expecting and waiting for it, and told it had arrived a day earlier. I only needed minor alterations, a bustle and boob cups, so I really can't comment on the alterations side. When i picked my dress up after steaming it looked a little wrinkled and the girl re-steamed the area right then. Theres often a slight wait, but if you're not impatient you will get very friendly service and a great gown for a great price.

I went to 4 other bridal salons before I went to Jinnys. Big mistake. I only wish I went to Jinny's first. I was so overwhlmed with wedding dresses that I was apprehensive that I would find a dress. The sales ladies there were so helpful and calmed all of my anxieties. They found me the most perfect dress. Once you walk into the store they will remember you. Everytime I came back for a fitting or what not they knew exactly who I was.

August 2009 - My initial experience in shopping & ordering my wedding gown with Jinny's Bridal was great! February 2010 - However, the issues began when I received a call from Jinny's Bridal 2-weeks after my bridesmaids had gotten fitted for their dresses & gave deposits, telling me that they still hadn't ordered the dresses because they were missing one of my girls' payment and that I might have to pay a rush fee for the order because of this. I knew that this was wrong, because I was there when all my girls either paid in full or gave a deposit and they all had transaction receipts. I called Jinny's back with the information needed from the receipt. I explained to them that someone there at Jinny's had lost the paperwork and that it wasn't our fault and that I wasn't going to be paying no rush fee because of their mistake. April 2010- When my bridesmaids dresses came in, 4 out of my 6 bridesmaids dresses ordered up to 3 sizes too big, which caused them to spend more money on alterations, which they didn't explain to them at the initial time of ordering. Their seamstress' there at Jinny's are rude and their quality of their work is very poor, not to mention expensive. My MOH & one of my bridesmaids had their dresses altered at Jinny's and had to go back in multiple times, because the quality was so bad. Also, the quality of some of the bridesmaids dresses was very poor upon picking them up. May 2010- I had a beautiful custom size veil ordered ($345). Upon taking it out of the bag and looking through it, I found 6 holes in my veil. I spoke to Julie Bartusick (owner's daughter) about this, showed her the holes in the veil. She was so surprised and seemed to genuinely feel bad for me. She promised me full refund and allowed me to keep my veil, which I had to wear because I left to my destination wedding the following day.However upon my return from my destination wedding, Julie Bartusick explained that they could only refund me my money if I gave the veil back...uh, not happening! I explained to her that it now had sentimental value and that I couldn't give it back, then she advised me to speak to the owners John & Jinny Bartusick and wished me luck! I spoke to John about this, but he only left me in tears. That's when my husband got involved. He called John and informed him of the situation, John promised my husband a call back within that week. John never returned a call, so my husband called back again, left John a message and again never received a phone call. He attempted one last time, and when he was unsuccessful, we decided to physically go into Jinny's Bridal. John was not there, but we waited 30mins for Jinny to arrive to the store to meet with her. My husband and I met with Jinny herself, she said that they would give me a refund only after I gave them back my veil so they could send it back to the manufacturer. She said that I would eventually get my veil back as well. At that point, my husband and I refused to leave my veil, because we didn't trust that that they would EVER give my veil back. Not to mention both Julie & Jinny had personally seen the quality of it themselves and I even emailed them pictures, so I didn't understand why they had to send it back. I'm in sales myself, and in my job it's about making the customer happy no matter what, but at Jinny's that is not their view. They prefer to make a customer unhappy and get bad reviews, than to have a customer for life! As Julie Bartusick said "it's not about repeat business or referrals, and you can report us to the better business bureau if you'd like, you do what you need to do." Julie is the ownera' daughter and she is so rude...rolling her eyes & straight out lying to us. Another remark that really stuck was by John (Jinny Bartusick's husband) who said "go ahead take us to small claims, you'll never win...we go through this all the time!" What does that tell you? July 2010- Overall they are good at getting you through the door and capturing your business, but then they lack experience in customer service, quality, educating their customers on the process, follow-up, organization, attentiveness, and sensitivity. I would NEVER refer anyone to shop at Jinny's Bridal...they are the worst company EVER! Lucky for me...I had an AMAZING wedding in Mexico!!!

I loved Jinny's Bridal, but I must say I had a strange experience when I went two days before my wedding to pick my dress up after it was to be pressed. The younger front desk clerk took a long time in the back and proceeded to come back and tell me (a bride in 2 days) she thinks they lost my dress. It turned out ok, but I'm not your "bridezilla" type...if someone else had heard that news I'm not sure they would have been very calm. Otherwise they have a great selection and I love their seamstresses.

During my wedding planning, I found what is equally important about finding that perfect gown is working with a knowledgeable and personable sales consultant who is always looking out for you. MARINA at Jinny’s Bridal did just that for me. She was very helpful in the whole process – from finding the right silhouette for my body type to making sure my gown is in perfect condition for the wedding day. Marina is always there for me and I can always count on her. If you visit Jinny’s Bridal, please do yourself a favor – ask for MARINA and no one else. She is the best one there. She is better than Jinny, the owner herself. Marina actually treats you how a customer is supposed to be treated. Also, don’t even waste your time dealing with Jinny’s husband or her daughter. You most likely will see them on weekends. The daughter, especially, is so clueless and is very obvious that she does not even want to be there. Marina herself would warrant a 4.5 rating. But Jinny's Bridal the store is only a 3-star rating IMO.

Jinny's has a GREAT selection of dresses, and the women there are VERY helpful when you're looking for your dress...or looking to fit INto your dress! (Ask about the "2 person slip," it will change your LIFE! Or at least your wedding day. WOW.)However, the follow up could use some improvement. When I received a call saying my dress had arrived, I had to wait over 30 minutes the day I was going for my fitting (even though I had an appointment).I'm also sad to say the seamstress is mediocre at best. I had a gorgeous crystal belt I wanted sewn to my dress (and was very specific about it), and when I came for my final fitting (10 days before my wedding), she had merely cut it and clipped the back together with a snap. I was NOT happy, but she said there was nothing to be done. I was horrified, but I couldn't let that ruin my big day. (And it was fine from the front. *sigh*)It started out as a great experience and I went to MANY places to find the "perfect dress," but I'm sad to say you might be better off getting the dress tailored elsewhere.

Jinny's Bridal was so easy to work with. I came in looking for one specific gown (they were the only one in a 50 mile radius to carry it). I went in only expecting to try on that one gown, but they had me try one two more. Wouldn't you know, I ended up buying one they had picked out for me. My dress came in ahead of schedule, and they even shipped my veil to me so I wouldn't have to pick it up.

DO NOT HAVE YOUR DRESS ALTERED HERE. The seamstress sewed the hemline completely crooked and pulled the stitching so that the altered part was rippled. She then blamed the puckering on the dress needing to be pressed. After "pressing" the entire front of the gown was still wrinkled and the hemline was noticeably puckered. I called back and Jinny told me they'd been "having trouble." Why on earth would she have given me a gown that was not properly done instead of calling me or fixing the problem? Obviously, she must have been hoping I didn't notice, or didn't have time to insist. I took my dress to someone else who had no problem sewing it correctly and pressing it flat.

Worse still, JINNY IS A TOTAL B*TCH once you've already paid your money. The website's claim about "our reputation for treating each and every bride-to-be like our daughter or good friend" is complete nonsense: she actually SCREAMED at me on the phone, told me she was too busy to answer a simple question, repeatedly talked over top of me so that I couldn't finish a sentence, and even called me names. I was stunned at her rudeness and lack of professionalism. If that is really how she would treat a daughter, her children should be taken away from her. I would certainly NOT recommend this bridal salon.

I loved my dress, and it was reasonably priced, but by the time I paid for alterations, cleaning, pressing, and preserving, it was not really better than anywhere else. Moreover, these things were not done properly. My sales consultant, Cheri, was lovely. She suggested dresses that would look good on me, and was very friendly and caring. But she was the only one. DO NOT HAVE YOUR DRESS ALTERED HERE. The seamstress sewed the hemline completely crooked and pulled the stitching so that the altered part was rippled. She then blamed the puckering on the dress needing to be pressed. After "pressing" the entire front of the gown was still wrinkled and the hemline was noticeably puckered. I called back and Jinny told me they'd been "having trouble." Why on earth would she have given me a gown that was not properly done instead of calling me or fixing the problem? Obviously, she must have been hoping I didn't notice, or didn't have time to insist. I took my dress to someone else who had no problem sewing it correctly and pressing it flat. Worse still, JINNY IS A TOTAL B*TCH once you've already paid your money. The website's claim about "our reputation for treating each and every bride-to-be like our daughter or good friend" is complete nonsense: she actually SCREAMED at me on the phone, told me she was too busy to answer a simple question, repeatedly talked over top of me so that I couldn't finish a sentence, and even called me names. I was stunned at her rudeness and lack of professionalism. If that is really how she would treat a daughter, her children should be taken away from her. I would certainly NOT recommend this bridal salon.

Unfortunately I had a horrible experience with Jinny's Bridal and her associates. Never have I felt to mistreated as a customer in all my life. I would not recommend this bridal store to any bride or her bridesmaids based on my own personal experience. The fact that I paid for my dresses and trusted the store with my order and my money, but got no service back in return is not a good feeling to me and I wouldn't want anyone else to experience it either. Its unfortunate, but true. A simple sorry would have fixed a lot. Instead I received rude service and refund. Below is my story if you are interested in knowing what happend.

I ordered and paid for 5 Bridesmaid dresses from Jinny's Bridal which cost over $1000 total. On the evening I placed and paid for my order, I was told my dresses would be ordered that night and that I'd receive a follow-up call the next morning.
Two weeks later, I get a call from an associate that my dresses were never order because they didn't have sizes. There had to be a mistake I thought because I gave every size for each girl myself. In addition to that mistake, I figured that if there was a problem it would not have taken the store two weeks to notify me. From all the confusion I was told I'd receive a call from the associate I spoke to that night to help fix the problem.

About 20 mins later the owner gave me a call, Jinny herself, and tried to remedy the fiasco. Jinny never apologized for the mishap, nor did she acknowledge that her employee was in the wrong. Instead she told me that her employee gave me wrong information (Not my fault I thought....) and that the employee should not have said that. She also said that I would now have to pay additional fees for shipping if I wanted my dresses in time for the wedding. (Please note: At the time I placed and PAID for the my dress order I was told no extra shipping fee would be necessary, BUT that if anything changed..I would receive a call the next day. I never received a call until two weeks later).

Hmmm, something is wrong here I thought.... I am the customer, the employee gave me incorrect information, and now I have to pay for it. Pay an extra $150 that is. Again, I never received a "I'm sorry" from the owner of the shop. I was however placed on hold to speak to the employee who told me the wrong in formation in the first place. This woman basically told me I lied about what I was told and also told me I'd have to pay extra in shipping for my dress. Skip over the part of the woman (employee) cutting me off repeatedly, accusing me of lying and hearsay and calling me "Baby" in her southern accent, to the shop returning me my money....Without an apology.

I'm glad the other brides her had a better experience than I did at Jinny's Bridal, but future brides beware.

I'm originally from cali but relocated to houston for my husband. All my family is still in cali so when I was down visiting my mother wanted me to find my dress with her in cali. Jinny's was the first place we looked and last. My dress was the last one I tried on and I fell in love. I had budgeted $1500 for a dress and found mine for $720. It had gorgeous beading and a long trail just simply elegant. I loved it! I don't remember the young woman who helped me, I believe it was Nikki, but anyways she was so sweet and helpful. Thank you Jinny's!

I had a great experience at Jinny's Bridal. After finding a dress at Mon Amie Bridal which I thought was "the one" I started second guessing myself and wanted to see what else was out there. I tried on a few dresses that were really beautiful but didn't have that WOW factor. Then the owner pulled a Mori Lee gown that she thought would look perfect for me. I tried it on and instantly knew it was "the one". I received a 25% discount and the dress came in in less than 6 weeks! The seamstress was also very helpful. I would highly recommend any bride to be in the Orange County area to check out Jinny's Bridal.

This was one of the places that I have search for my special gown. They services are excellent.

I shopped around a lot before purchasing my dress and Jinny's had the best value for your dress. However they were not very helpful with helping me determine the size dress I should buy, I was between sizes and probably should have bought a size smaller dress. They also were not as responsive to my questions after I purchased my dress. My bridesmaids also purchased their dresses with Jinny's. Some of the girls were not able to come in for a fitting and they had difficulty with submitting their measurements.

I can't say enough great things about Jinny's Bridal! I shopped around quite a bit, but when I stepped foot inside Jinny's, Cheri greeted me and made me feel very comfortable. I never once felt pressured as some of the larger bridal shops do. I found my PERFECT dress (Maggie Sotero - Midgley) and from the ordering of the dress all the way to the final alteration fitting, it was a breeze! Alicia is a master when it comes to alterations! Marina is great & helped me with the jewelry that I ordered from Inna. If you want jewelry that is truly unique, don't go anywhere else as Inna frequently comes to the store and can customize your jewelry on the spot! My whole experience at Jinny's was hassle free and everything I hoped for!

Thanks for making my day truly special!!

I just wanted to warn the future brides out there about Jinny's Bridal. I went to Jinny's for my bridesmaid dresses and had a horrible experience. The customer service from the very beginning was awful and my dresses came in in the wrong color. After I saw the dresses for the first time, I asked to speak to the owner. She was the most unprofessional business owner I have ever dealt with. I am not usually one to complain or even post reviews like this but I have to say that I thank God I did not go through Jinny's Bridal for my wedding dress based on my experience with the bridesmaid dresses. I hope no one has to go through what I went through and I can honestly say that dealing with this place was the most stressful part of my entire wedding planning process.

Shop at your own risk at Jinny's - they were very unprofessional and disorganized through the entire process.

I bought my wedding dress from Jinny's Bridal and when I received it, the wedding dress label was cut off. I thought my dress was a Maggie Sotero, but I guess I will never know who made my dress. I later found a duplicate wedding dress like mine for a couple of hundred dollars less! Isn't it by law they have to keep the label on the dress? The alteration lady quoted such an outrageous price just for hemming up the dress.

I really enjoyed my experience at Jinny's Bridal. Everyone was super nice really helpful. It felt like I was in a small, boutique type place but they had so many options.

My sister got her dress from Jinny's so that was one of the first places I looked. I feel in love with the dress and loved Marina, but that was about all the good that came out of the experience. I had to call several times to find out the status of the alterations. The alterations lady was reluctant to do what I asked and charged WAY too much!!

I had a great experience at Jinny's. I had gone to other bridal shops and told them my budget but was pressured into trying on a ton of dresses that were well above my budget. At Jinny's Marina helped me and she was amazing. I told her my budget and she brought me a ton of options that were far below the price that I had given her. I found one that was perfect and luckily did not need any alterations...just a bustle. So I was able to get my dress, veil, and bustle for under my set budget for the dress alone.

I would not recommend Jinny's Bridal to anyone who wants to remain sane during the wedding planning process. This is the only vendor I had difficulties with. First, my dress came in nearly a month after the date that it was supposed to. I would understand if it was completely out of their hands but the store actually lied to us a couple of times and said the dress had already been shipped and would be here, when that was definitely not the case. When the dress did come in, because it was so close to my wedding, it was easiest to get alterations done there...big mistake! An hour before my third fitting, the alterations person calls to tell me she is not finished and needs to reschedule. I waited at the store for an HOUR for our rescheduled appointment and she never showed. It was extremely unprofessional. And, she had my dress at home with her so I could not just take it with me and go somewhere else. Luckily, they had one good alterations person who did all of the last minute alterations when I insisted a new alterations person, Margot, and she ended up fixing things in time. It was definitely not worth the added stress. If anything, by your dress from Jinny's about very far in advance and do not think about getting it altered there.

They were very helpful and accommodating while selecting my dress. I told them exactly how much I wanted to pay and they didn't pressure me to spend more. I also only had 10 weeks before the wedding and Jinny got the dress to me early. The only problem I had was with the alterations - but you could go somewhere else.

I was very very happy with my dress and the cost was only a little over budget (after buying the dress, alterations, and steaming...phew). I was however a little stressed out and a bit frustrated with the employees. For the most part the were helpful but it seemed like they were all over the place and kinda said what I wanted to hear a lot. So go in relaxed and try to just do things yourself...

I had a great experience at Jinny's! I went to over 10 different bridal salons (from high to low end) on my search and this was by far the best one I went to. The selection is AMAZING!!!! There are so many dresses and the salespeople really help you find the dresses that look best on you.

The woman who helped me has retired, but she was AMAZING and every salesperson I was in contact with was fantastic. I found the dress of my dreams there for the right price. I was looking for a dress that was less than a 1000 and told the salesperson that right off the bat and she didn't try to up-sell at all. She stuck to my budget and found me the dress of my dreams.

***My only complaint is with the alterations. I think it could have been a language barrier, but the salesperson who helped me find my dress told me I should bustle it one way (but by the time the dress came in she was already retired) and I tried to explain it to the seamstress and it turned out all wrong. And then we were charged to fix it to a standard bustle. I guess my advice is to really explain in detail what you want and get a clear sense of what you both agree on before you leave.

I would definitely add Jinny's Bridal to your list to find your wedding dress. I did not encounter one problem with ordering my dress. You hear all those horror stories about dresses arriving in the wrong color or size...nothing like that happened to me. Jinny's made the dress buying process soooo seamless. Thank you!!

Great service! I loved working with Jinny's. I had a bad experience somewhere else but fell in love with a Maggie Soterro at that shop so I called Jinny's to see if they could help get my dress. They ended up beating the price I was offered at the other shop and ordered it specially for me (and it came in ahead of their quoted time frame). They also offered me something like 20% off my shoes, BMs dresses, etc. They have a great selection of hair pieces that are hand made so I ordered a flower with feathers from them, and they had a jewelry show with a jeweler from San Francisco area down who I ordered my pearl necklace and gorgeous earrings from. I also took my mom's veil in to have it re-made into mine and they were able to get it done in no time (added a new comb, a white trim and cleaned it). The only reason I am not giving them 4 stars is because I didn't like working with their alterations lady. She was hard to understand and I wanted something super creative for a bustle and she wouldn't budge to try something new. In the end, that was nothing compared to all they did for me. I was sooooo happy I went to Jinny's and that they were willing to bend over backwards to get my business...and keep it. Thanks Jinny's for the perfect dress and all the accessories!

PS If you are looking for a Maggie Soterro, stop by Jinny's bc they have a great selection - and if they don't have it they will find it for you!

After going to about 5 other "discount" wedding dress boutiques, including large retailers like David's Bridal and Alfred Angelo, I was getting pretty discouraged about finding a dress that I liked that was within my budget (under $800). Originally I had thought that was plenty, but I guess I have expensive taste, and the only dresses I found under $1000 were made out of really cheap material and were styles from the 90's. Ew. Some of my friends suggested going to Jinny's Bridal (a couple of my now-husband's friends from college got their dresses there too!), so I went and checked them out. Holy cow what a selection!! The difference between them and the other boutiques I had visited were like night and day. It was crazy! I literally just ran around and chose about 10 different dresses I liked off the racks, and ALL of them were under my budget! And I'm picky, so that's saying something. The sales ladies there are very knowledgable and very nice and I felt like I was well taken care of. I think the 3rd dress I tried on that day was the one I ended up with! I was so happy with it! I got a mermaid style with more of an a-line skirt (flared out at the hips, not knees), and it was a sweetheart strapless neckline, with a corset back, in diamond white. It was genuine Maggie Sottero too! Because it was corset-style, I didn't need to have it altered (yay!), and with 2 1/2" heels, I didn't need it hemmed either. Just a bustle! It was perfect, I couldn't have been happier with it!

I went in to the store to look at bridesmaid's dresses with 2 of my bridesmaids. We had called to make an appointment yet they gave us no help in looking for the dresses, and only vaguely pointed us in the direction of the changing rooms. There was no one else around or using the changing rooms so each of the girls took a room. About 20 minutes later one of the ladies came by with a bride and got her in a dressing room then told us that the bridesmaids were going to have to share a dressing room because other people would need the dressing room. We were the only other people in the store and there were still 3 other rooms empty!!!!! Their prices are higher than the other nearby bridal stores that carry the same dresses. When we did interact with the sale's people they spoke to us as if we were children they were rude and patronizing. They may treat the brides who go in for their dresses better (there is a bigger commission there) but there is no service for bridesmaids! I suggest spending your money somewhere where they actually provide service.

My best friend found her dress at Jinny's and I totally forgot about until after a bad experience at another dress shop. I went into Jinny's by myself with no appointment, but it wasn't a problem at all. Before I knew it, we were pulling dresses over my head. I gave her my price range and she never blinked an eye. The dress I chose was the last one I tried on and I didn't like it on the rack. But when it got cinched up and that corset did what it's supposed to do, I fell in love with it. Anything that can make my waist look tiny I'm all about. The dress was a couture Maggie Sotterro that had only been tried on once before and since I could buy it off the floor, I got a 50% discount. The dress was stunning, and well under $1000.

Wonderful staff, very friendly and helpful!!

Have no complaints!! Very helpful, love what they do. The only thing is make sure you ask if pressing the dress is included in alterations.

This was the first bridal shop i came to when I first got engaged. They are family owned and very friendly BUT I didn't find the dress I liked. We did come back here since it was so close to my sister in law's house and it was like 3 weeks till the wedding and we were looking for a flower girl dress for my niece. I called couple shops and they said I would need 4-6 weeks at least to get the dress in if I order from them. I freaked out of course and had to go running around to see if there was any off the racks that we liked but there wasn't since it all looked kinda old and worn since a lot of girls probably tried it on and above all they didn't really have a size 3. So as soon as we got to Jinny's - Jinny took care of us and told us there's a designer that could get it for us in a week and when she showed me the dress - my sis in law and I both said YES since it looked just like my wedding dress style but just the mini version. I custom made the bow so it would match my bridesmaid dresses and it all worked out. Less than a week we got a call from Jinny that the dress was there. We were so excited to see our cute flower girl in her dress. It worked out great and above all it was reasonable. Other places charged at least $100 for little girl dresses but Jinny was definitely reasonable. After my wedding I got my gown preservation box from Jinny as well since she was $50 cheaper than most places plus she even helped me putting everything together. Great bridal shop and not pushy at all!!

(the price includes my wedding dress, veil, bridesmaids dresses (6), alterations, shipping, and a strapless bra)

Jinny's has made my bridal shopping experience easy and care free. Marina is the best saleswoman in the world and knows her gowns!! She picked out beautiful gowns that shaped my body perfectly and picked out dresses that I never would have picked for myself but look lovely!! EVERYONE at Jinny's was extremely helpful; with picking out bridesmaid dress colors that would complement my dress, alterations, undergarments - you name it, they know their stuff!! Now that all is said and done, I am actually quite sad to not stop by there on the weekends and see all the awesome people!!

I did get my alterations done with Margoth. Although we had some issues with sizing, she spent a lot of time taking my dress in and letting it out again (too tight) without a problem or extra charge. Plus, she had to re-bead the entire dress every time she altered it. I was nervous about getting the dress altered somewhere else if the had not worked on wedding dresses before. Apparently, Margoth has been doing this for 30 years so I trusted her and things are okay now.

I bought my dress at Jinny's and had a WONDERFUL experience with Marina. She was great at helping me pick out the dress of my dreams...

After receiving the dress, I stupidly went there again to get my dress altered. DO NOT GET IT ALTERED HERE. The lady (Margot) who altered it was so rude. She told me I needed to lose weight (I weigh 125) and that was why my back fat was hanging out over the dress and not because she did a terrible job of altering the dress. She said I should lose 5 pounds and to go home and see how everything looks with the veil and everything. I asked her what I should do if I don't like how everything looks with the veil.. and she just shrugged and said there's nothing else to do. OMG!!!!!!!

Marina is a dream to work with. She was SOOOO awesome and helped me pick out the perfect dress for my wedding. I figured that I should just get my dress altered her as well but it was a huge mistake. I got my dress altered from Margoth because Marina kept saying how she tailors things for Nordstroms and is really good. When I went there for the 2nd fitting, Margoth didn't alter my dress correctly. The bustle was fine-- a French bustle but the bust of the dress was weird looking and did not sit close to my body. The dress was a corset dress so if we tied it tighter, it would squish the skin on my back and make it look really bad but the front of the dress was still loose and if someone tall was standing and looking down, they would be able to see everything. Margoth seemed to not really care and seemed more concerned with going home for the evening. She basically told me that there was nothing she could do and that I should go home, put the veil on and hopefully hide my back so that it would look fine. I found her to be really rude. I ended up taking my dress to Mahtab (who I should have gone to in the first place) to fix my dress. She knew exactly what to do and said a good tailor would have known what to do in order to fix a problem like this. I just found the tailor at Jinny's to be uncaring and rude. It totally left a bad taste in my mouth after the wonderful experience I had with purchasing my dress from them. I even told a lot of my friends who are getting married to purchase their dresses from Jinny's and a few have... but I DO NOT RECOMMEND GETTING IT ALTERED THERE. GO TO MAHTAB in Laguna Hills... she is so worth the drive.

just amazing dresses and services. taoiling was perfect.
thanks.

All the people at Jinny's are very sweet and kind, the bridal gowns are beautiful and an amazing value. My only complaint was that it is a busy store and even with an appointment you could find yourself talking over several other brides. Also they never called when my dress finally came in so it was a bit of a scare to find that it had been sitting there for nearly a month! But the dress was lovely and pressed to a T when the day came.

great service, selection, alterations and prices!!!

They did a wonderful job with my dress!
I loved it!

Got my dress, bridesmaids' dresses, and flower girl's dress here. I was very pleased with the quality for the price. The dresses were very affordable, and looked like they costed a lot more than they did. I absolutely loved my dress. Jinny was great to work with, and Elizabeth does wonderful alterations. I would definitely recommend Jinny's Bridal.

I bought my dress at Jinny's. I had tried on dresses at two different salons before Jinny's, one in Orange County and one on the central coast. Both of those salons left me disappointed, both in their selection and service. I went to Jinny's after multiple recommendations from friends and coworkers. My consultant was Chloe and she was great! Everyone there is really nice and makes you feel at home. Chloe helped me pick out many dresses to try. Then she told me about a dress that had just come in that week that no one had tried on yet. It was THE ONE! She knew it just by looking at my body shape and what I had said I was looking for. She was great at helping me narrow down the size to order as well. After placing the order, I was told it would take four months to arrive. It came in within TWO months! When I went to pick it up, Chloe was there again and she got just as excited to see me in it as if she were a long time friend. I would highly recommend Jinny's to anyone. Their prices can't be beat, there is no air of snooty-ness about them, they're super friendly, and fast!

I purchased a discontinued dress which was a great deal, but prior to getting to that point, I had some issues with Jinny as I was in the searching process. I felt rushed every time I went in there and she'd say one thing and then a few minutes later say something totally different. I also ordered my veil through them from another company. The veil turned out nice. All in all, I had an ok experience, but maybe if I was working with another consultant it would have been better for me. Once I had my veil and dress in hand, I was thrilled to be out of there. I had my dress altered else where. Brides, do your homework and don't settle.

We got my wedding dress, my bridesmaid dresses, my mother of the bride dress, and my sister's wedding dress from Jinny's. We could not be happier with all of them. Jinny and her staff are amazing! They have a great selection and terrific prices. They are really helpful and know a lot about what looks good on a particular person. And, they are NOT snooty like most bridal shops. Jinny even wanted to see our wedding photos when they were ready and gave us her personal phone # if anything went wrong the day of. Incredible!

When my mom and I went shopping for wedding dresses, we went to every shop in the area possible. Because I had been to so many shops, I immediately knew Jinny’s Bridal was the place I wanted to buy my dress from. The girls were very friendly, acoomodating, helpful and truthful. I didn’t really know what I wanted and spent hours trying on dress after dress and even going back to some dresses to try them on again. When I tried on “the one”, I was able to take a picture so that I could sleep on my decision. The prices at Jinny’s are very competitive (for both bridal gowns and bridesmaids gowns) and turn-around times are quick. Even though my wedding was over a year away, I ordered my dress and it came in 3 weeks later! I choose to order my bridesmaids dresses from there also. I had no idea what I wanted and went into the shop numerous times to try to figure out what style and color would be best for my wedding. I explained my “theme” and was given suggestions. In the end, I choose Mori Lee long lipstick shade dresses. I never would have thought the color would look good, but the girls at the shop suggested it and they were right!

When my mom and I went shopping for wedding dresses, we went to every shop in the area possible. Because I had been to so many shops, I immediately knew Jinny’s Bridal was the place I wanted to buy my dress from. The girls were very friendly, acoomodating, helpful and truthful. I didn’t really know what I wanted and spent hours trying on dress after dress and even going back to some dresses to try them on again. When I tried on “the one”, I was able to take a picture so that I could sleep on my decision. The prices at Jinny’s are very competitive (for both bridal gowns and bridesmaids gowns) and turn-around times are quick. Even though my wedding was over a year away, I ordered my dress and it came in 3 weeks later! I choose to order my bridesmaids dresses from there also. I had no idea what I wanted and went into the shop numerous times to try to figure out what style and color would be best for my wedding. I explained my “theme” and was given suggestions. In the end, I choose Mori Lee long lipstick shade dresses. I never would have thought the color would look good, but the girls at the shop suggested it and they were right!

Jinny is awesome!! I bought a Marisa dress from her 4 months before my wedding. These dresses usually take 4-6 months to come in. She got my dress to me 2 weeks before my wedding, had it altered and pressed for me in time for my wedding. I did not pay any extra for this. Jinny has the connections and knows what she is doing. My dress was also much less expensive than any other bridal salon. Just make sure to have an appointment esp. on the weekends because they are very busy.

Had a great experience here. Cherie helped me find my dress, which I never would have tried on otherwise. Also, Alicia there did the alterations, and she is AMAZING. I saw my dress at other stores for $300 more than what Jinny's offered. The one only snag was that I had them make me a veil, and when it came in it was the wrong color, but they had another one made right away and fixed the problem. Good selection of dresses at great prices.

Jinny's was fantastic! They have a long history of providing great service. We found the perfect dress at an absolutely amazing price. The staff was very kind and helpful throughout our entire experience. They all took such great care of us. We also did all of the dress alterations at Jinny's and they were perfect as well. I would highly recommend Jinny's to any bride.

Jinny's bridal store has a good selection of bridal gowns at the most affordable prices in the area. The sales personnel that work in the store give excellent service. Appointments are usually made for fittings and when it is your appointment they cater to your every need. One sales person is assigned to you only and they help you get into the gowns and pick other ones that my look good. It is not like some other stores where they are helping many people at once. They have the best deals and the most personable service in the store.

Jinny, Lynn, Shari, Chole, Elizabeth are all wonderful!!!!! I just adore my wedding dress and am happy to report I paid under $750 for it. I loved Jinny's so much - their selection, and price points were too perfect - I had my two flower girls and 7 bridesmaids also order there dresses from Jinny's. The staff was so helpful is the dress selection for myself and the bridal party. I loved their no pressure attitude and service there. They were honest and really wanted to the best for their brides and their bridal parties, I believe they really care about everyone that walks into their store!!!! The Ladies really know there stuff - there were no issues at all with ANY of our dresses (10 total), they all came in on time and without any miss haps. The Ladies are so warm and friendly and really want to you be your very best on your wedding day. I'd get married every year if I could afford to have a new dress and a big party every year, and I would go to Jinny's time and time again. I can't wait to renew my vows so I can get a new dress!!!!

The staff is loving and attentive, like shopping with the ladies of "Steel Magnolias".

I had a good experience with Jinny's Bridal. I found the Maggie Sottero I wanted that was nearly impossible to find in L.A. The ladies in the store gave me undivided attention and helped me tie up the corset on the dresses. The price was very reasonable. Only one slight issue: I wanted a dress in ivory, and after being told the one I loved came in that color while trying it on, I came to find out as I was plunking down the cash that it wasn't available in ivory. I ended up getting it in white because the dress was too beautiful to pass up, but was annoyed that they hadn't double-checked available colors.

I love the dress that I was able to get through this boutique. It was straight off of the runway and it was gorgeous. I didn't have any issues with this vendor until my dress came in. It turns out that the boutique inventoried my dress wrong, so they ordered me the wrong size. They were not very willing to help me even though it was employee error. Eventually (after a lot of talking with the store owner) Jinny agreed to pay for a part of the alterations that were needed, but she did not really address the problem and I was stuck with paying for the majority of their mistakes. I am still glad that I purchased my dress from this boutique, but they were not always the easiest to deal with.

I had the BEST experience with Jinny's Bridal Center.

I had been searching for the perfect gown for a few months when I discovered THE ONE- a Maggie Sottero dress. ALL of the bridal stores in my area (Northern California) could not get the dress in time (wedding in late June, and it was now March). Some told me to get the size 8 and have it altered (I'm a 2) but I REALLY wanted to get my dress straight from Maggie Sottero (MS) in my correct size. I was starting to get discouraged when FI told me to call every store on MS's website and see if they had my dress in my size in stock.

Jinny's Bridal was the second and last call I made. She was able to get my dress not just on time, but months earlier than I expected, with no rush charge. She was so kind and helpful and told me that her store has a long relationship with MS and is often able to get dresses in before other shops can. She took half of the cost ovr the phone via credit card that day, and in a couple of weeks called to say my dress was in. The second half was charged, the dress was sent and I had my dress three days later. Not only was Jinny's able to get my dress so early at such a last minute time, her prices were much more affordable than anywhere else I'd looked! Including the shipping fee, my dress was less than it would have been at a local store.

I am so happy I discovered Jinny's and I will reccommend the store to everyone I know getting married.

I did not have a very good experience with Jinny's. Everytime I called or went in to meet with someone they were 'short' with me, unprofessional and rude. They completely forgot to order the bridesmaids dresses and had I not called to check up who knows what would have happened. It looks like there have been some similar experiences based on the other reviews. Proceed with caution!!

They were great. I got my wedding dress there and the salesladies were for the most part friendly, and were all very helpful. The hem of my wedding dress was crooked, and Jinny took care of contacting the company and having them pay for the alterations. The top of the dress was too low for my comfort, and they really did everything to make sure I would be comfortable and happy with my dress. They patiently went over all of my options with me and one of the alterations ladies ended up taking leftover beads and fabric that she had from doing other alterations and adding that to my dress. It really ended up looking ever better than the original, which she assured me it would. Jinny's showed me the true mark of great customer service - being helpful and maintaining professionalism, even friendliness, when there are problems!

Most unprofessional place I have ever dealt with. Their staff is rude and blames the customer for their mistakes or miscommunication. They got in arguments with 3 of my bridesmaids and were unhelpful the first time i came in saying they would not even measure my bridesmaid until she paid for her dress which she was going to do in the following week. I myself was talked down to and made to feel like the color mistake on the dresses was my fault when i thought i was pretty clear when i came in. Do not go to Jinny's Bridal if you want to be treated well. They are snobs and just plain stupid.

I had a great experience there. Bought my dress and BM's dresses at Jinny's. They all came in looking great and no problems. (also on time!)
The staff are really nice and friendly. I suggest trying to go during the weekday, so it's not too busy.

I looked all over San Diego to find my dress. I wanted something that wasn't too formal for my beach wedding. Jinny's was great, got my dress here fast and wasn't overwhelming, but had a great selection.

Everyone look great in all the dresses we bought at Jinny's Bridal Center!

Let me tell you, Jinny's Bridal is the best in California. It was in The Knot's pick of great bridal salons, and I couldn't have agreed more. My first visit for wedding dresses was with here, and Jinny herself helped me...she actually picked my wedding dress out for me. I'm not a princess, show-off, poofy-wearing kinda girl. I wanted simple & boring dresses. The ones I picked out did nothing for me, but she told me - here's a dress that you have to try on, and just let me know what you think. I took one look at it, and was like "I don't know about this," but I'm glad that I did....the dress fit me like a glove...All the dresses afterwards look hideous and not as beautiful as the first one I tried on. I did go to other salons, and tried on several dresses, but the 1st dress from Jinny had stuck in my mind. Jinny has great customer service, she loves her job, and is the friendliest and sweetest person ever. Her whole staff is the same way. I love Marlene there as well, she helped me pick out my wedding veil to match my dress. Every experience and every visit I had there, was perfect. I highly recommend going to Jinny's to get the dress of your dreams.

The best place to get everything of the attire done. They have the cutiest and prettiest wedding dresses, veils, shoes and they even have a vendor that comes and sells jewelry and makes the jewelry to go with your dress at reasonable prices no more than $100. They have shoes and do the dyalbe shoes, too. The customer service is great the alterations was a bit pricey, but overall great experience, i've already referred people there and they too got their dress there and loved the place.

Excellent place to get a dress. No one would have guessed my dress cost $417!!! They all thought it cost at least 4,000!! I did have a little trouble with one of the saleswoman who had an attitude, but for the most part they're all wonderful. I recommend the lady who's from georgia.

I had a good experience with this store. I had been wanting a dress by Maggie Sottero and found the exact one I wanted! They had tons of beautiful dresses. I was in and out in 15 minutes (of course had to go back to meet with the seamstress). It was at a great price; better than I could find online. There was something strange with it though. The ribbon that should be under the breast was directly over the middle of the breast. They would not fix it for free but I still saved much more than if I had bought it somewhere else in the end. I only had to pay $25 to move the bow to it's proper place. The seamstress that helped me was Elizabeth. She was also a pleasure to work with and was half the cost of any other taylor I could have gone to. She was fast fixing the dress. All in all a great experience. I would recommend (even despite the bow it's still worth it.) I saw that they were all attentive to the customers as well. :)

Very nice selection with a lot of choices and very affordable prices

I got a great deal and found my perfect dress at Jinny's. Because I needed a shorter length, my dress had to be special ordered, but Jinny made sure I had my dress in plenty of time. I would highly recommend Jinny's to any of my friends!

When I was searching for a dress - the person helping me was EXTREMELY NICE and helpful. However....My dress was more than 6 weeks late. Then it was stained. Then they wanted to charge me an extra $60 to steam it - after I dropped $140 for alterations (that required a simple hemming - no bustle or train). I felt like it was one extra charge after another. This was the only frustrating aspect of planning my wedding. I was furious the dress was so late. And the comments I got from the staff every time I called for an update were borerline condescending.I'm not sure if it's just this boutique - becuase I've heard similar stories from friends who went elsewhere. If I could do it all again, I'd either have a dress made or I'd buy one on Craigslist.

I bought a bridesmaid dress from Jinny's and had a HORRIBLE experience. They "helped" me choose the wrong size dress (too big), quoted me a price and then called two weeks later to tell me it was wrong, and charged me double what I was originally quoted! Then when I went to pick it up they gave me the dress - did not check on me in the dressing room to see if everything was ok, and then made me pay a higher price than what they told me over the phone. I do not recommend Jinnny's Bridal - spend the extra $20 and get real service

I came here when I was just looking around and unsure what type of bridal gown I liked. The service was excellent. Although I did not leave with a purchase, I felt not guilt just trying on gowns with my other three girlfriends standing by!

I was planning on waiting, giving the store time to remedy the problem but that isn't happening.

I found the dress that I love back in January and went ahead and purchased it- at the time I wondered why there were no tags in the dress but I was assured that it was "Paris Couture" and would be shipped from new york. I asked for the tags and they re-assured me they would be included in my dress, not that it matters who makes the dress I just don't want something that I purchased to be tampered with. So I go in 2 weeks after they say the dress should arrive and the ladies "call" new york to see if the dress is ready. It wasn't. Finally another 2 weeks later I am called and the dress is there.

Imagine my surprise when I got home and one of the sashes was missing AND the manufacturers tags had been removed from the bodice. The loose thread remains where the tag once was. I paid for I am appalled that staff would remove anything from a dress that I have purchased. I was told that the dress is "Paris Couture" but that is not listed with the FTC.

Here is the clincher...#1 the dress shop IS "Paris Couture." They are their own designer and have a company in China that makes the knock off dresses for them. I don't care about who made the dress but come on...what designer in new york had they been calling?? It is my belief that is dishonesty at its best. #2 the sash (gold) that I was to pick up...is a piece of ribbon. Like something you could get from the fabric shop for $2.00. That is not what was on the floor model dress when I bought it in January- there were two satin sashes (gold & ivory) neither one was ribbon.

It is my opnion that we will now move to court for the following:
-non delivery of goods paid for
-misleading advertising
-deceptive selling practices
-unsatisfactory service after purchase[/b:c89be671c1]

These are my opninons and I want to put it out there...

From FTC:
Here comes the bride-to-be, shopping for the perfect dress for her big day. Her main focus may be on style and price, but it's likely she also wants to know about the manufacturer, fiber content, country of origin and care instructions. Today's bride wants this labeling information to help make a smart choice about what is surely to be one of the most memorable -- and expensive -- clothing purchases of a lifetime. What's more, this labeling information is required.

Garment Labels
If you manufacture, import or sell wedding gowns, you must ensure that consumers have certain garment information. The Textile Act, its regulations and the FTC's Care Labeling Rule require that labels be attached to imported and domestic textile products such as wedding gowns. These rules apply to sample gowns, as well as to gowns that are for sale.

Wedding gown labels must contain four pieces of information:

1. The identity of any one business in the distribution channel, including:

the manufacturer;
the manufacturer's Registered Identification Number (RN), which is issued to companies in the U.S. and registered by the FTC;
the retail store's name or RN; or,
the RN or business name of any other company in the U.S. directly involved in the distribution of the gown.
The label showing the name or RN may be sewn-in or attached as a hang-tag. Either way, it must be conspicuously placed.

2. The garment's fiber content. The generic fiber names and percentages by weight of each fiber used must be listed in descending order of predominance. The label may be sewn-in or attached as a hang-tag and must be conspicuously placed. It may appear with other information or it may be a separate label. To insure proper care of the garment, it may be important -- although not required -- to have the fiber content on a label that is permanently attached.

3. The country of origin.

Imported wedding gowns must identify the country where they were processed or manufactured.
Gowns made entirely in the U.S. of materials also made in the U.S. must be labeled "Made in U.S.A." or an equivalent phrase.
Gowns made in the U.S. of imported materials must be labeled to show the processing or manufacturing that takes place in the U.S., as well as the imported component.
Gowns manufactured partly in the U.S. and partly abroad must identify both aspects.
If a gown is imported, the country-of-origin label must be sewn in to comply with U.S. Customs Service requirements. If a gown is made in the U.S. -- of either imported or domestic fabric -- the country of origin information can be sewn in or placed on a hang-tag. In any case, the country-of-origin disclosure must be placed as close as possible to the center back of the neck.
4. Care instructions. The care label must identify:

At least one safe cleaning method -- either washing or drycleaning -- and any necessary warnings about the cleaning method.
Example: If the care instruction is to dryclean, the label must specify one type of solvent that may be used, unless all commercially available types of solvents can be used safely on the gown.
Example: If the gown is labeled for washing, the label must say whether any step of the normal washing process -- washing, bleaching, drying, or ironing -- could harm the garment or other items cleaned with it.
The care label must be sewn in. Imported garments should have care labels when they are sent to the U.S., or labels should be attached by the importer.

Tag Omission, Removal and Substitution
A wedding gown must have all the required labeling information when it leaves the manufacturer.

Under the Textile Act, it is illegal to remove a label containing manufacturer, fiber content or country-of-origin information without substituting another label with the required information. For example, a retailer who wants to remove a label identifying the manufacturer, must substitute it with a label that lists the shop's own name or RN, or the name or RN of someone else in the gown distribution chain. In addition, the substituted label must contain all the information that is required on the original label. All substitute labels must be properly attached to the gown -- either sewn in or on a conspicuously placed hang-tag. Finally, a retailer must not remove the sewn-in care instructions.

Record Keeping
Wedding gown manufacturers must keep records that show the information required on the label (manufacturer or dealer identity or RN, fiber content, and country of origin) for every garment they produce. The records, which must be kept for three years, should show that the letter of the law has been met and establish a traceable line from the raw materials to the finished product.

In addition, any business that substitutes a label on a textile product -- such as a wedding gown retailer -- also must keep records for three years that show what information on the label was removed and the name of the party from whom the product was received.

Non-Compliance
Any violation of the Textile Act regulations or the Care Labeling Rule is considered an unfair and deceptive act or practice under the FTC Act. As a remedy, the Commission may issue an administrative order prohibiting the unlawful behavior. Violations of an administrative order can result in a federal district court action for civil penalties up to $11,000 per violation. Businesses not subject to a previous administrative order also can be subject to monetary civil penalties, an injunction, and other remedies -- including consumer redress -- in a federal district court action for knowingly engaging in practices -- such as mislabeling garments -- that the Commission has determined in prior cases to be unfair or deceptive.

For violations of the Care Labeling Rule by a manufacturer or importer, the Commission may seek an injunction in federal district court and civil penalties of up to $11,000 per violation. A retailer who removes care labels from garments may be held liable for unfair and deceptive acts or practices under the FTC Act and may be the subject of an administrative order. Violations of such orders can result in an action for civil penalties in federal district court.

Each instance of mislabeling under the textile laws and the Care Labeling Rule may be considered a separate violation.

For More Information

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

I actually had a great experience at Jinny's. I unfortunately did not find my dress there, however, we did find the BM dresses there and they even came in about a few weeks early. Great customer service.

Great selection and I found a dress that worked for me for less than 700 bucks (before alterations). Everything was great despite the mixed reviews that I heard about this place. With that said, I would recommend this place because they seem to know what they're talking about and are helpful.

I had no problems at Jinny's Bridal. I did not end up buying my dress from there, but I was pleased that the sales girl was letting me and my friend do our own thing as well as take pictures.

Let me say that I did not wind up buying my dress here, but my best friend did. She had no problems at all. The dress came in on time, the alterations were less than $100 (only needed a bustle). I went to try on a specific dress and they had it on thier floor. I did not have an appointment, but they were still very nice. However, while I was there, a bride came in with a dress that she had bought elsewear and just needed a bustle put in. They gave her alot of grief for not buying from them and for buying online. As a online shopper myself who saved $300 by buying my dress online, this sticks with me and really bothers me. Aside form that, the store was clean and the people were friendly.

Great experience. Did not use their alterations however.

I went to about 4 dress shops, Jinny's was the 2nd one. I went on a Saturday without an appointment- OMG, I know. I actually had great customer service. I only tried on one dress (I was discouraged from the previous bridal shop with no luck of finding a dress). It turns out that the one dress was THE one. I didn't buy it then but I came back about 2 more times to try it on before them. They let me try it on and were very helpful each time. They even measured one of my bridesmaids knowing that we weren't ordering our bridesmaids dresses through them. Overall great experience, but I'd recommending going during the week and making an appointment.

Dress was gorgeous and at a great price, associates are helpful. However, when the alterations were made, the bustle was very poorly done and broke before my first dance making it impossible to dance more than swaying.

Suffice to say I am probably the pickiest broad on the planet... I had a mental picture of what I wanted and I wasn't very open to trying anything different. Thanks to some gentle prodding from Jinny herself, I did try on several dresses I never would have tried on my own... And I found & fell in love with a dress the first time I walked into Jinny's.The price was unbeatable, and they had my size in stock. I didn't even need any alterations. I was amazed.She wasn't pushy at all and didn't try to make me buy a veil or anything. I liked that.

After reading up on dress shopping before hand, I was terrified that every bridal salon was full of awful employees dead set on ripping me off. Jinny’s was the opposite of my expectations! Cheri was my consultant and she was awesome! She picked out a dress for me that I would have NEVER tried on and I loved it 10x more than the ones I went there to try. I went back later for that dress and ended up finding the Maggi CapriMarie, which is what I bought. She was friendly and helpful and even gave me a discount on the dress because they were having a Maggie trunk show the next weekend - I didn’t even know about the trunk show and would have never known, but she just offered it us. The dress came in right when they said it would and they didn’t pressure me at all to get my alterations done there. On top of all that, they had the best price for my dress that I saw anywhere. Jinny’s was a totally great experience on every level.

After reading up on dress shopping before hand, I was terrified that every bridal salon was full of awful employees dead set on ripping me off. Jinny’s was the opposite of my expectations! Cheri was my consultant and she was awesome! She picked out a dress for me that I would have NEVER tried on and I loved it 10x more than the ones I went there to try. I went back later for that dress and ended up finding the Maggi CapriMarie, which is what I bought. She was friendly and helpful and even gave me a discount on the dress because they were having a Maggie trunk show the next weekend - I didn’t even know about the trunk show and would have never known, but she just offered it us. The dress came in right when they said it would and they didn’t pressure me at all to get my alterations done there. On top of all that, they had the best price for my dress that I saw anywhere. Jinny’s was a totally great experience on every level.

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This is the place to get your dress!! Excellent customer service! Beautiful styling and tailoring. True professionals!
AAAAAAAAAAAAA+++++++++++++++

I am a wedding photographer who recently got married myself! I went to several dress shops, but Jinny's is the best! They are down to earth, honest, fairly priced, and have amazing customer service!

Julie helped me find the perfect dress for my wedding. My Husband and I got married in New York and then had our Honeymoon in Paris... Julie helped me figure out the best way to travel with my dress and keep it wrinkle-free and safe!

... I even brought the dress to Paris with me for a location photo session. I did marry a photographer after all so I had to take advantage of the situation. :)

Here is a link to some of the photos Paul took of me in Paris.

http://sargeantphotography.blogspot.com/2009/04/few-pics-of-leanne-from-our-honeymoon.html

I am seriously grateful to Jinny's Bridal for making the search for my wedding dress such an easy, fun and great experience!


~Leanne Sargeant

www.sargeantphotography.com

Jinny's is the best in Southern California for you Bridal Gown. For Photo Booth Pro(949)743-1455.

You will be treated with care Outstanding Bridal Center

Great resource for Orange County; the staff was very professional!

Jinny's Bridal Center provides excellent service. Ms. Bartusick was so flexible that her staff altered the train design of my many of my Brides dresses for free. The pictures in her brochure did not do justice to her dresses. They are beautiful and I you will felt like a princess on my very special day. I highly recommend using Jinny's Bridal Center for all wedding dress needs. I still get compliments from future Brides on Jinny's dresses from people who see our pictures. Come see us at http://www.ocdoves.com

I highly recommend Jinny's Bridal Center they are the the best place to get your Wedding Gown & you will save lots money! They have survive the test of time when other compaines have gone. Surf City Sound (714)493-7915

We really appreciate Jinny working with us on our wedding gown and bridesmaids dresses. She has a vast selection of dress makers and worked with our budget to find the perfect dress. Her prices out-did all the other bridal stores.