Kay Jewelers

It's a chain store, what can I say. Some of the people that work there don't act like the work on commission. Go to a local jeweler.

My fiance and I had a great experience with Kay, or so we thought. The girl who entered our information messed something up and said we would just have to pay our down payment when we picked up the rings. We had a different woman ringing us up for the down payment when we came in the next time, and she just took it as a regular payment, so we never got signed up for the financing plan we selected. When we started seeing charges on our account that didn't belong there, I called and spoke to the girl who sold us our rings, as well the manager. The manager blamed me for not making sure they put us on the right plan and for not saying we were making a down payment. When I told her we did say we were making our down payment, she said they employee who performed the transaction doesn't work there anymore. She then said, "Do you want me to fix it or not?" in a really rude tone. I was really disappointed in the attitude they gave me.

They have provide me with good service over 15 years love the esp plan saves on labor to have any lost stones replaced

My ring is gorgeous! The sizing didn't take long at all and I like that I can bring it back and have it cleaned for free anytime I want. Also, I bring it in twice a year and have it checked to make everything is still great. I really was happy with Kay's. I was a little uncertain about using a chain, but I'm really happy with my ring.

Very happy with our wedding bands and my engagement ring.

Great job

They were awesome. They were extremely helpful and informative.

Beautiful rings good prices

The grooms wedding band was purchased from Kays. The sales associate was a great help to us and made sure that the ring was the right size and style for the grooms hand. She also helped us buy at the right time during a sale and held the ring until the sale was on a few weeks later. Also we got some coupons for up to $400 dollars off another purchase and were able to buy a beautiful necklace for the bride to wear at the wedding.

we picked out our rings, with no problems.
They were excited and polite for and towards us.

they were there for me. help me find the rings we wanted. they are GREAT.