Kay Jewelers - Rochester, NY

My ring is perfect - absolutley perfect! The only complaint I have is that you will pay more here than going to a smaller non-brand name store.

beautiful rings from kay! and Oscar in the Eatontown NJ location is very helpful and knowledgable!

The rings are beautiful. They were helpful, and were very kind. They let us make up our mind and did not show us rings we could not afford.

They help me pick out all the rings and they were not pushy. They never even tried to push the more expensive items.

We really love our rings, they are beautiful, but the service was not that great. The salespeople were pushy and trying to get us to spend out of our budget, even after we told them what our budget was! One lady basically told us we wouldn't find anything for that price. We went back and had better service with a gentleman later but we contemplated going elsewhere. We had always heard good things about Kay's and that is why we wanted to try it. Overall our rings were not affected but the service was not great.

These guys did a decent job for their price. Some of them are very helpful and nice, while others are very confused and not so helpful. I love my rings and they worked well with my husband bringing in a stone for my engagement ring. He was particularly pleased with the people in Victor versus Henrietta as was I.

I would say that the quality of service recieved was fairly ok. The day I went in was really busy because it was on the weekend, so I didn't get one on one attention like I really wanted. I picked out a gorgeous ring and the warranty I got with it was great as well. The prices are a bit expensive, so not to happy about that. I shopped around and this was my favorite ring out of all I seen. THe staff was very professional and was there to answer any questions that I may have had. Will be back to Kay Jewelers in the future to buy other jewelry pieces for sure.

Kay's is amazing! They have a beautiful selection with lots of rings to choose from. Prices were reasonable, with the cheapest rings still very beautiful. I was very impressed.

My husband got my ring from Kay Jewelers. It was chosen, sized, engraved and delivered 2 days before the wedding! They did a great job and I am very happy with my wedding band.

We bought my engagement ring and my husband's wedding band from Kay's. The staff was fantastic, they helped us to find the perfect rings within our budget. Other stores we went to kept trying to get us to buy more expensive rings and when we wouldn't they basically kicked us out of the store (we went to one at 4pm on a Sunday and they "closed" when the mall didn't close until 6). I loved the way we were treated and we will definitely go back.

Our wedding rings are beautiful and we had great service.

Good service, good quality products, decent prices. The only issues were prices and when we went to get our wedding bands engraved they told me that we couldnt get our first names put on them because there was only enough room for our initials, 3 letters. My name is Amy my husbands is Tom...... hmmmm the last i knew they only have 3 letters too!

Although the rings are beautiful, the service & general professionalism of the Kay we went to was dreadful. We were buying expensive jewelry & they messed up my husbands wedding band the first time we went to get it rhodiumed. They messed it up so badly they had to order him a brand new ring and re-engrave it for us. I was disappointed he can't have the ring we actually got married with. When they ordered the new one they ordered the wrong size. It was an overall frustrating experience. If I could do it over I would go somewhere else that's much more professional.

They showed me the most gorgeous ring for my engagement. I fell in LOVE with it. Then I was planning on getting a plain band, and they helped me to pick one that I am SO glad I got. It had diamonds throughout the band. My husband got a matching one, and I am so glad I did.

great service. nice jewelry. alittle pricy though