Knott's Berry Farm Wedding Center

Over all Knott’s is and ok place to get married. The coordinator is a pain to get a hold of, but you do eventually get your questions and needs taken care of. The day of the wedding ever thing wend smoothly. The chicken was really dry and I think they should have had a few more servers. I do not recommend using their DJ service they suck, but I wont get in to that since this review is for Knott’s and not their DJ.

Great place but make sure you collect everything after the wedding because they misplaced a velvet serving set box and other items.

This place was horrible. The "wedding coordinator" doesn't do jack. We did not receive some of the appetizers we paid for. They changed the sauce for the chicken we ordered. They changed the vegetarian dinners we ordered. They gave us apple cider for our wedding toast even though we specifically asked for champagne. The bar tender disappeared for over a half an hour leaving my mother in law to serve the drinks. Whenever I tried to get a hold of someone, both before and during the wedding, they were no where to be found. I tried to get a hold of the coordinator the day of the wedding, but she wasn't answering her phone or returning my calls. She made NO contact with me the day of the wedding until the ceremony was beginning. Someone at the front desk sent the flowers to the wrong location so the flowers were late for the pictures. Oh and after the wedding when we disputed some of the things we did not receive and the poor service, we were told that yes some of the contractual items were not met, but that they would not give us a refund. We had to dispute it with the credit card company to get some of the money back. Fortunately, they emailed me that they would not give a refund despite the fact that they did not live up to the contract. Since we had it in writing from them, we were able to get some money back. I strongly suggest going somewhere else for your wedding. They over charge with the gratuity and tax and give extremely poor service.

They interrupted parts of our religious ceremony while it was going on. Parts of the wedding were completely ruined and they would not compensate or apologize for any of it.