Koyal Wholesale - World's Leading Provider of Wedding & Event Supplies

very expensive for not great quality. Came with no instructions and some items were on backorder

This vendor was wonderful, helpful, full of suggestions and quick responding to all questions and offered options. Economical and prices were reasonable.

We did not order flowers through Koyal, but had to select something from the list.

We did; however, order most of our reception decor from Koyal including table runners, ribbons, plate chargers, bride/groom signs, and hanging votive holders. The prices were VERY affordable compared to other vendors and it was easy to buy in bulk. Items we wanted were alwasy in stock and always delivered within a few days or ordering. I will definitely buy from them again when planning big events in the future.

I placed my first order ever nearly two weeks ago for an event coming up this Saturday. I ordered in plenty of time for the cupcake tier to reach us before the event. The tier came a few days early which was nice however it was damaged. So I immediately call and all I get was voice mail (this is on a Friday). I leave my message and Monday comes and no one has bothered to call me so I call them AGAIN. I speak with Elsa who informs me I need to jump through some hoops and take pictures and she understands that my event is later that week. So I stop everything and take the pics and send them to her all within the hour. Rest of the day and the next day goes by and NOTHING. I email and call requesting a follow up and I get an email late at night saying my replacements have been "shipped" and I should receive them before the event. So happy! That is until I get the email the next day from Jackie who tells me nope they won't get to me in time and actually have not shipped at all. She casually wants to know would I still like my replacement parts or a refund. No courtesy by way of a sincere apology owning their error in their serious time delay, no over night shipping for me to make my event, no care or concern at all for the customer and how grossly they have inconvenienced me. I still keep calling to get some answers and to speak to a supervisor but no one ever picks up the phone. I have left my 6th message today. I will be reporting this company to the Better Business Bureau.

The staff at Koyal are friendly and helpful. They make every effort to expedite an order if called and asked to do so. Being able to speak with a live person who cares about your business makes Koyal stand out from other suppliers. An improvement I would like to see from Koyal however, would be the ability to pay on line with a credit card rather than having to call or fax it. Alternatively, Koyal should notify their clients that orders are still pending payment, as we assume that they have received faxed payment and that the order is processing, unless told otherwise. This can result in not receiving product on time for an event.

Not enough colors offered for the product I ordered

I loved that I was able to buy multiple items for my wedding in one place. I also loved that the prices were not over the top expensive and that I was able to buy in bulk. The shipping was also on time and the product quality was outstanding.

I loved the glass vases and favor boxes I got from you -- and I especially have to thank May. She went out of her way to explore all the different shades of blue you have in favor boxes, just to make sure the boxes would perfectly match my event. Now that's what I call service! Amazing! Package arrived on time, and I appreciated getting the Fed Ex tracking number immediately - was able to track the progress. Will definitely order from you again! (Thanks again May!!)

Daughter placed an order with them on May 1st. Never heard from them. Checked the status of her order after 2 weeks and their website still said "processing". I called today to ask about the order. The person said "give me a minute to get the tracking numbers for you". I hung up after 12 minutes on hold. When I called back, no answer and the voice mail system was full. Called back again several minutes later and was put on hold again and then the person came back on the line and told me they could start processing the order this afternoon. What about the other 15 days you've had the order?

Run from this "business".

thank-you! package was sent timely and well sealed, as you know, handling and shipping are the really cost inflated. your site was the best but,still cost was about the same as the others. do you coupons or specials?

Order plastic champagne flutes, they were just as pictured and packaged very well. Would recommend.

We loved our glass globes although they did seem smaller in the pictures - also wording was confusing, we thought we were getting more than 6 in a package. We ordered two sets - both came quickly and in good shape. Would order again.

I originally planned on ordering all my Ostrich feathers through a different vendor, but through the forums had heard of this website and decided to check it out and they were actually cheaper. Granted 8lbs of Ostrich feathers for 16 centerpieces isnt going to be super cheap, but it was the cheapest I could find so I was sold. However, I went to the website with intention of buying ostrich feathers and came out with damask cupcake wrappers, floral lights, etc...

So I would have to say Koyal did a great job and had everything you could think of!

We got several of the reception venue items from this site. They were quick, efficient, cheap, and had a great attention to quality on our items. We even got free shipping from them!

Great product, very competitive price and arrived in less time than promised. Would recommend this company to others.

Very easy to deal with and provided great service.

The products were beautifuland very affordable.

Product was good, priced fair and shipping was quick.

The crystal beads were not what i expected, they look a lot more like plastic than crystal and not worth the $50

Purchased some vases from this company. Wasnt to happy about their "Sorry bout your luck" policy if they arrive broken. They were not damages and actually were packaged well. Trumpet Vases are beautiful. The photos on the Web site are horiable color references for the rose petals. Will buy from again.

Loved the products.

very please with quality

One item (LED light strand) we received from Koyal Wholesale was defective. Upon notifying them of the problem, they immediately remedied the situation by sending out a replacement at no charge that very same day. We received the replacement in record time and are currently using it as originally planned. We definitely recommend Koyal Wholesale as a source for your decorating needs.

The place the pros shop! I always shop here and never am disappointed.

They have top quailty products that enhace any event!!!

RED CARPET EVENT PLANNING™ ABSOLUTELY LOVES Koyal Wholesale. They have the BEST selection of Event Planning Supplies ANYWHERE. If you are a DIY Bride or an Event Planner who needs that one unique item to take your event over the top.....THIS is the company to see.

Evenfully Yours
JD, Owner
RED CARPET EVENT PLANNING™
"Where YOU Are The...

Koyal Wholesale is a great resource for your wedding supply needs. They work with event planners as well as well as the public. You can be a do-it-yourself bride and still have access to beautiful products at wholesale prices! Jay at The D'Jay Company

With great variety, you will find what you need as entertainment professionals and as wedding planners and as bride from this great company. Koyal wholesale, I endorse you. Anita Stelling, CEO/Owner/Founder of www.shopbestweddingsite.com

Koyal Wholesale has the best prices and the most amazing wedding stock and party needs in the Inland Empire !

Koyal Wholesale has beautiful decor and supplies at great prices! I encourage anyone looking for specialty items for their wedding to check out what they offer!

I just received my first order from Koyal. The products are top quality and just as described on the web site. Shipping was extreamly fast (3 days)! I will definantly be ordering more items from Koyal in the future.

I have used Koyal on several different occassions. The products are amazing, the choices are overwhelming and the prices are better than competitive. The customer service is what keeps me coming back, when you are in a customer related business you can always tell when a company cares about their customers and Koyal definitely cares!

Thank-you Shayna!

Dorelle
owner...WWW.bridesnblooms.com