LeGrande Affaire

On time and very professional. I booked them last minute after another limo company bailed on me during the week before my wedding.

We booked Le Grande Affaire for our April 2007 wedding. As promised at the time of booking, our driver called us the day before the wedding to introduce himself and to confirm the details--time of pickup, location(s), etc.) He showed up on time, and took us where we needed to go. I didn't get a chance to talk to the driver (Oliver, I believe)--actually, he looked so serious. But he opened/closed the door for us, held our bouquets for us as we got into the limo.....No complaints here. They did what we paid them to do.

I was really happy with the service we received from Le Grande Affair. The driver called the day before to introduce himself and confirm all the details. On the day of, he actually arrived ahead of schedule, which was really important to me since we were really cutting it close time-wise. He was very friendly and accomodating. Since the drive from the hotel to the ceremony site was so short, we never even had a chance to pop open the champagne. To my surprise, the driver actually left it for us!

Altogether, they were very easy to work with, flexible, and accomodating. I'd definitely use them again if I ever had any need for a limo. :-)

They showed up on time and the limo was what we had ordered. The limo driver wouldn't let us put some of our flowers in the back of the limo even though it was a 18 person limo and only 13 people riding. He said "he carries people not flowers".

The BIG problem was when he took the bridal party from the ceremony to the reception. He went a way that took us right in front of ATT Park as a Giant's game was getting out. We were gridlocked in traffic for over an hour. The rest of the guests went the way I recommended and it took them 25 min (it took us 1 hour, 15 min). When I asked the driver why we didn't take 6th St exit, he replied "he already passed it". Later (30 min later) he told me that he couldn't go any other way except the way he was going. That was B.S. He had even told some of my guests (with regular cars) "his directions"... thank god they didn't listen to him.

We ended up missing our entire cocktail hour because of our driver's directions. I asked some other limo agencies and they said, "There is NEVER just one way you can get from one side of SF to the other". Turns out the way we wen't was actually harder and with steeper turns than many other ways that didn't require us to get stuck in the Giant's Game.

Overall - this company CLEARLY does not look at traffic reports or has a good sense of directions. If everything is normal, this company would be just fine... but if there's a traffic issue, don't plan on this company being flexible or getting you to where you need to be on time!

As limo companies go, they did what they were supposed to. They showed up on time, they got us there in one piece and the limo was in very good condition. They are a bit pricier than others, but I had heard nightmares from some of my friends about the limo not showing up and having to deal with a last minute scramble. With Le Grande Affaire, you know that they will show up and do what they need to do.