LeGrande Affaire

This place was ok, the service was not the greatest, but the limo was great and clean.

I went with Le Grande Affaire coz they came highly recommended by a good friend on mine. She was right! Le Grande Affaire made is so easy to book our limousine for our wedding. Their website has pictures and it made the decision so easy for us. They provided exceptional & prompt service. Tony (our chauffeur) called the day before the wedding to follow up and even arrived a few minutes earlier, which was so reassuring. He made me feel like a queen on my wedding day! He made sure my family and I had everything that we needed and was extremely professional. Their prices are so competitive too. I will definitely use them again should I need limousine service again!

LeGrande Affaire was very good to us. The driver was very friendly and extremely helpful. We got to our destination with style and on top of that they arrived ahead of time.

Here's the deal, I have had previous good expereinces with Le Grande Affair and I hate to give them a bad review because of one driver.Basically the driver was supposed to pick up the groom and groomsmen, drop them off and then go to pick up me, the bridesmaids and the moms. He got the first half right, but at noon (with the wedding at 12:30), I called the driver and asked where he was, he had not read the entire contract, and was still at the church. He picked us up at 12:20, we had a very bumpy ride to the church because he was speeding, and arrived 10 minutes after the wedding was to have started. However we also hired a town car to drive us to the airport after the reception. The driver was prompt and friendly and got us to the airport SMOOTHLY and quickly.

They arrived ahead of schedule which was awesome. The driver was very friendly and eager to help with anything he could. We got to and from our destinations without a hitch

Probably the only downer at our wedding... it didn't ruin the best day of our lives! Our driver was Raymond and we rented a 2007 White Cadillac Escalade. He was on time and the limo looked great! Raymond was not very nice - not mean - just not very personable. Everyone else I encountered were so happy for us and we fed off that. Raymond seemed grumpy and got pissed off at my coordinator because he didn't know where to go once we got to the venue, but it wasn't her fault! I can't expect everyone to be happy for us, but it would've been nice. I paid for a transportation service and that's what I got. End of story.

Working with everyone at LeGrande Affaire was wonderful. The gentlemen I spoke with in the office were extremely helpful and very professional. Our driver was really nice too. He showed up early and waited patiently as we said good bye to our friends. I would definitely use this company again.

My only problem with them was that they do not allow anyone except the person(s) on the contract make any changes. Our coordinator tried to call to change our schedule and they would only talk to me. Not what I wanted to handle but it all worked out and was quickly fixed.

Everything was great with the company except when our coordinator tried to change the pickup time and locations because we couldn't do a before look with photos they would only let those on the contract make changes. The coordinator was allowed to confirm our services but they never gave her the times so the day before we were dealing with that.

We had a great experience with this company. Their limo arrived on time, and they called the day prior to confirm (which is always nice). The driver was really nice and even upgraded us to a larger limo when I told him that our flower girl wanted to ride with us! Very professional!

LeGrande Affaire was our transportation on our wedding day.It was great,they arrived exactly on time and knew the area well enough to stop for pictures.The limo was clean and neatly decorated.We where glad to have hired them because we did not run into any problems.They have the best prices in Santa Clara.

Absolutely awful! The only bad part of my wedding. I got a phone call from our driver while I was getting my hair done, 2 hours before I was supposed to be picked up telling me that the limo we had requested, a white Range Rover limo, had broken and they would be picking me up in a Hummer limo. Talk about horrible timing!!! Plus, when we had booked with this company, we specifically said that the last thing we would ever want was a Hummer limo for our wedding. They told me I had no other choice in limo, that they would not refund my money or compensate me for the horrible last minute change, and didn't even apologize for the inconvenience. On top of it all, the driver was SO not classy. She actually made my wedding party feel uncomfortable.

They showed up on time and the limo was what we had ordered. The limo driver wouldn't let us put some of our flowers in the back of the limo even though it was a 18 person limo and only 13 people riding. He said "he carries people not flowers".

The BIG problem was when he took the bridal party from the ceremony to the reception. He went a way that took us right in front of ATT Park as a Giant's game was getting out. We were gridlocked in traffic for over an hour. The rest of the guests went the way I recommended and it took them 25 min (it took us 1 hour, 15 min). When I asked the driver why we didn't take 6th St exit, he replied "he already passed it". Later (30 min later) he told me that he couldn't go any other way except the way he was going. That was B.S. He had even told some of my guests (with regular cars) "his directions"... thank god they didn't listen to him.

We ended up missing our entire cocktail hour because of our driver's directions. I asked some other limo agencies and they said, "There is NEVER just one way you can get from one side of SF to the other". Turns out the way we wen't was actually harder and with steeper turns than many other ways that didn't require us to get stuck in the Giant's Game.

Overall - this company CLEARLY does not look at traffic reports or has a good sense of directions. If everything is normal, this company would be just fine... but if there's a traffic issue, don't plan on this company being flexible or getting you to where you need to be on time!

As limo companies go, they did what they were supposed to. They showed up on time, they got us there in one piece and the limo was in very good condition. They are a bit pricier than others, but I had heard nightmares from some of my friends about the limo not showing up and having to deal with a last minute scramble. With Le Grande Affaire, you know that they will show up and do what they need to do.

I was really happy with the service we received from Le Grande Affair. The driver called the day before to introduce himself and confirm all the details. On the day of, he actually arrived ahead of schedule, which was really important to me since we were really cutting it close time-wise. He was very friendly and accommodating. Since the drive from the hotel to the ceremony site was so short, we never even had a chance to pop open the champagne. To my surprise, the driver actually left it for us!Altogether, they were very easy to work with, flexible, and accommodating. I'd definitely consider them again if I ever had any need for a limo. :-)

Ask for Pam as the driver! She's GREAT!

I found this limo company at a bridal fair. They were offering discounts if you signed up that day. They were great the day of, but the only thing that really bothered us is we wanted to stop somewhere along the way to take pictures and they said they would not stop. They had something else they had to be at by a certain time. Our drop off time was 5pm they got us there at 4:30 so we could have been able to stop for a little bit, but they wouldn't budge. Other than that We got flowers and champagne. The inside was nice.

On time and very professional. I booked them last minute after another limo company bailed on me during the week before my wedding.

I was really happy with the service we received from Le Grande Affair. The driver called the day before to introduce himself and confirm all the details. On the day of, he actually arrived ahead of schedule, which was really important to me since we were really cutting it close time-wise. He was very friendly and accomodating. Since the drive from the hotel to the ceremony site was so short, we never even had a chance to pop open the champagne. To my surprise, the driver actually left it for us!

Altogether, they were very easy to work with, flexible, and accomodating. I'd definitely use them again if I ever had any need for a limo. :-)

We booked Le Grande Affaire for our April 2007 wedding. As promised at the time of booking, our driver called us the day before the wedding to introduce himself and to confirm the details--time of pickup, location(s), etc.) He showed up on time, and took us where we needed to go. I didn't get a chance to talk to the driver (Oliver, I believe)--actually, he looked so serious. But he opened/closed the door for us, held our bouquets for us as we got into the limo.....No complaints here. They did what we paid them to do.

Fun cars to choose, entertaining driver, relaxing experience.

Very flexible with our transportation needs.