Loft 310

Very inviting location...great staff...excellent food...fantastic service.

Our wedding turned out phenomenal and the majority of our guest said it was the best wedding they had ever attended. I attribute a great deal of that to Traver, the Loft 310 staff and the event space itself for proving to be all that was promised and more! The only reason I did not award a 5/5 is that meal portion sizes were a bit on the small side. Taste wise, the food was delectable and presented perfectly, I just wish there had been more of it. Overall, it was an amazing experience and if I had it to do all over, I would definitely chose Traver and Loft 310 to plan and execute my dream wedding! Because they did it so well the first time! Thanks again Traver and Loft 310!

We had a great event. THIS PLACE IS AMAZING

Traver did a wonderful job setting everything up and making sure we were taken care of. I strongly recommend this venue.

Traver was very accommodating and helpful. My reception turned out perfectly and the look of the venue all set up was beyond my expectations. I would highly recommend Loft 310 or any of the properties ran by this group for your events!

I'm going to gush about all the great, wonderful things this venue has to offer first, and end with a warning and guidance for anyone that plans on booking this venue in the future. This venue is truly the best one I saw within a 50 mile radius of Kalamazoo. It is right downtown close to everything and the interior of the Loft is breathtaking. The care and attention detail that was taken during the renovation makes this venue appear to be located somewhere else, like Chicago. Everyone was very impressed and couldn't stop complimenting this venue. 2011 was the Loft's first wedding season and from an execution standpoint, I couldn't be happier. Wait and bar staff were helpful and courteous and the food was pretty good, considering it was a buffet. We didn't hear one negative thing about the food. If you have the budget to rent out The Gatsby bar next door to the Loft, I would highly recommend it. This space is where our cocktail hour was held and we used the bar in that space all night. This allowed people to spread out through the venue and it didn't seem like people were on top of one another. We had 135 people at our wedding and I fear that if we didn't have that space, it would have felt very crowded in that room. I'm not too sure I would go over 150 in that space to be comfortable despite what you are told. This is where the five star rating ends. I plan events as part of my day-to-day job so I understand the ins and outs of what it takes from both the client and the facility side to put something like this together. The planning staff here, does not understand this. Loft310 is part of The Entertainment District downtown, which consisted of only bars before Loft310 opened. The planning staff is only used to planning parties and events at bars, which doesn't carry over to being able to be successful in planning a wedding, one of the biggest days of two people's lives. I will try to only give advice to others that plan on using this venue and leave it to those people to determine where the issues occurred. Upon receiving the contract, review it closely. Make sure all pricing is given for upgrade opportunities (such as chairs, Gatsby), food (different entrees may have different prices), wedding party table riser, cost to hang decorations (because you can't do it), etc. Do not assume what you see in offices onsite or pictures online is what you are paying for in the base price, even though there are no disclaimers anywhere that it isn't. Just make sure all the information is on the table before signing anything. I'm only assuming as time progresses, the staff here will get the hang of this process and understand from a legal perspective what has to be documented and can't just be tagged on. Go see other events set up before your day and ask questions! Ensure that your decorating time, deliveries the day of and pick-up after times are documented and ensure your contact person throughout the "day" is the same as the person you have been working with throughout the planning process. You shouldn't been getting a call the day you are decorating this venue from your contact saying they won't be there and put you in someone else's hands that has no idea what is going on. All this being said, the event went off without a hitch but I dealt with many headaches, constant frustration and have heard from others that have selected this venue for future events are having the exact same experience.

What a super cool room. Traver and all of the staff were great too. The integrated up lighting really adds to the atmosphere.