Long's Jewelers
Reviews for Long's Jewelers
GUEST




Simply put..
Excellent service and quality
Very clearn facility
Excellent...
GUEST




Judd was incredibly insightful to our needs and recommended many options for our jewelry. His mom, Diane, started the process of choosing an engagement ring with my fiance. Then Judd helped us with our bands and a watch. He even brought in watches from other stores so I wouldn't have to travel to them to see the complete line. Long's dedication to customer service has made us life-long customers. I would never shop elsewhere for jewelry.
GUEST




Two years ago my boyfriend (at the time) and I had gone to Long's to look at engagement rings. Soon after, he returned to seriously look at rings and had a great experience working with Isabel and purchased a beautiful Ritani ring for me. After having such a great experience with Isabel he insisted on getting our wedding bands at Long's as well. We purchased our bands at the Wedding Band Weekend in March and saved $1600. In the year since getting engaged I've lost 40 pounds and have had to get my engagement ring sent back to Ritani twice for resizing, and everyone at the South Shore store has been so accommodating and friendly... even running my resized ring out to my car since it was pouring rain outside!! Such nice people!! I highly recommend getting your rings at Long's, and getting to know Isabel while you're there! :)
GUEST




We got our wedding bands here during the wedding band event. Between the time we purchased and the time we picked up the bands, we also bought a birthday gift of diamond studs (worn by the recipient on our wedding day). Every encounter has been great, we got a good deal on the wedding bands and the earrings, and have been warmly welcomed and assisted each visit. I'd highly recommend Long's to anyone searching for a jeweler.
GUEST




My husband had my engagement ring made here, so we went back to them for the matching wedding band. We also bought his ring from this location. Every time we go in, we are promptly greeted (usually by name!) and taken care of. The wedding band event is a great event as well. We love this store and won't go anywhere else now. We've had nothing but great experiences with them.
GUEST




We had a family heirloom made into two bands for the brides rings. There were 17 stones in a heart necklace. We purchased one stone and made two bands with 9 stones each. They are amazing. Their prices were unbeatable and it was completed in 2.5 weeks, much quicker than any other quote we recieved. Thank you so much! We will definitely be back.
GUEST




I purchased my fiance's engagement ring from Long's and have never had a bad experience here. The representative that I work with is always kind, courteous, and personable. He remembers my name and my family's restaurant every time I come in. My fiance and I were so impressed with the level of service that we purchased our wedding bands from Long's as well. The quality of the diamond if superb. We were also invited to a VIP event as well that was filled with music, passed h'ors douevres, and drinks. It was awesome. I highly recommend Long's Jewelers!
GUEST




Long's has everything you could possibly want in a jewelry selection that is affordable and yet luxurious enough for your wedding rings. Their service is impeccable. We worked with both the Burlington, MA store and the Boston, MA store and I have zero regrets! They have been fantastic with helping my husband pick out the ring of my dreams and even that second band he surprised me with on our wedding day. Amazing!! I highly recommend their services for weddings, anniversaries, birthdays, the birth of your children, etc.
GUEST




We were browsing through the different local shops in our area trying to find a place that had really beautiful rings that looked unique and one of those attention getter rings. Long's Jewelers had such a wide variety of rings that I couldn't decide between which 3 rings I should have gotten! My husband chose for me, and the ring was absolutely gorgeous. Pricewise, it was the average cost of good jewelry, but this was excellent jewelry.
GUEST




This was the one and only place my fiance went to purchase wedding bands. Not only was the shopping an absolute breeze, but the prices were very reasonable.
My husband lost almost forty pounds in the months leading up to our wedding. And his band was a full size too big when we were wed...so we brought it back to Long's afterward to have it resized. They didn't charge us a cent to have it fixed...and it still looks like new!
GUEST




I cannot recommend the Burlington location highly enough. Mike and Michelle are great to deal with and were able to accomodate my crazy triathlon schedule. I alos ordered my husband's wedding gift from them with ease and professionalism that I think is unparalleled. They were both especially helpful in selecting our wedding bands and making sure they were exactly what we wanted. We also feel that we saved a lot of money on our bands versus other locations we had looked at. Overall an outstanding experience.
GUEST




My husband purchased my engagement ring at Long's in Burlington MA last year and we went back to purchase both wedding bands in Summer 2009. We have had such a great experience with service at Long's and the jewelry is top notch. I highly recomment Judd at the Burlington location for all of your jewelry needs!
GUEST




We had a great experience at Long's in Burlington, MA. They have a wide selection so we could find beautiful wedding bands in our price range. There was no pressure to buy the most expensive rings which was a welcome experience from other places.
GUEST




Every branch of Longs that we went into was courteous, friendly and educative. The "Wedding Band Weekend" event was just what we needed to find rings that were just a little bit out of the ordinary. As a lesbian couple, we were pleased to be treated no differently from any other engaged couple. We felt good to buy something so special from this company.
GUEST
GUEST




We ordered our wedding bands from Michelle at the Burlington location. We needed the rings, customized, in short order. She was able to get the rings we loved for a great price, and in the timeframe that we needed them. Definitely satisfied customer.
GUEST




I absolutely love my wedding ring. I love that you can get free engraving on your ring as well!!
GUEST




They were perfect. We were greeted immediately and everyone was so helpful. We got a great price for two beautiful platinum rings.
GUEST




We got both the engagement ring and wedding bands at Long's. My engagement ring has diamonds going all around. After having it for 1 month, 3 of the small diamonds had fallen out. I was disappointed and wondering how good the quality was. I brought it back to Long's and they fixed it for free, no questions asked. They also checked to make sure all the prongs were tight and the settings were strong. I was initially disappointed in the quality, but they made up for it in service. They made it clear that keeping us happy was a priority and that they were very sorry the initial setting was not as good as it should have been. I went back often to have the ring cleaned and they always did so with a smile. A very friendly staff, eager to help.
GUEST




Don't miss the vendor's event at the end of March each year! Greatest deals!
GUEST




My husband's platinum band was offered to us at a most reasonable price.
GUEST
GUEST




We chose Long's to get our wedding bands. It is helpful that they are in the mall and have extended hours.
My husband's band is perfect for him, he loves it and never takes it off!
I was thinking I would only get a simple band, and wouldn't be able to afford any diamonds, but the saleswoman was very helpful and suggested a beautiful band that now lives on my left ring finger!
Also, every time you visit, they will clean your rings, which is...
Vendor response to review
Anne - We are so happy you had a great experience with Long's! Thanks for the kind review, and congrats on the wedding!
GUEST




We worked with Joyce from Long's, who was amazing! Also, their selection (especially during wedding band weekend) was incredible. My husband got the engagement ring there, and we found the perfect wedding rings for us both too! Their diamonds are extremely high quality.
GUEST




I got my setting and wedding band from Longs. They are a matching Scott Kay and are beautiful. We were not going to be able to go to the wedding band sale as it was right before the wedding and our sales person gave us the discount anyways. They were fabulous to deal with and loved that they sized my ring for free. I would highly recommend Longs!
GUEST




The quality of our rings (engagement and both wedding bands) is superb. And the no pressure/no commission model makes the process so much more enjoyable!
GUEST




Long's Jewelers in Mass was fantastic. They worked with us right down to the very day of the wedding. We had picked a few rings and then decided to change our mind twice along the way. They were so willing to accomodate our needs of pricing and style even though we made various changes along the way. They always greeted us with a smile and we always left with a smile (especially me!) We purchased my engagement ring, both wedding bands and my husband purchased my wedding day present (diamond necklace) from them as well. We always use Long's in Burlington for any jewelry needs... we have fun going there now, even if it's just to look around.
GUEST




We bought our wedding bands at Long's wedding weekend so we got a great deal on some beautiful jewelry. The quality is great and our salesperson, Beth, was very friendly and helpful. The only complaint we have is that they said out rings would be ready in 3-5 weeks and after 5 weeks, we hadn't heard anything so we called and it turns out our rings had come in already. Other than that, no complaints.
GUEST




I love my ring, but my husband had quite the hard time with this store and in the end we ended up spending a lot more money for something that was their fault. Sad but knowing him we won't be shopping here again.
About Long's Jewelers
Luxurious, classic elegance and fashion forward statement pieces exemplify Long’s Jewelers, Boston’s premier hot spot for high-end designer jewelry and diamonds. With deep roots and rich history in the Boston landscape and in the jewelry industry, we continue our tradition of excellence through unparalleled customer service and superior product quality.
Long’s Jewelers has been awarded to the prestigious American Gem Society, which is appointed to few jewelers in America. It is given only after strict examination of a company’s gemological proficiency and proof of unquestionable business ethics and practices. Our diamond experts examine thousands of diamonds every year and measure performance, symmetry, beauty and value. Only a very small percentage of all the diamonds we evaluate meet the Long’s standards. If a diamond fails any of our strict tests, it will never be a part of a Long’s engagement ring. You can be 100% confident in each and every diamond at Long’s.
Long’s provides customers with the biggest names in bridal jewelry such as Scott Kay, Ritani, Memoire, and more. In addition, Long’s offers a broad selection of fashion jewelry, timepieces, and giftware. David Yurman, Mikimoto, Roberto Coin, Breitling, TAG Heuer, Orrefors and Lladro are just a few of our partners.
FAQ for Long's Jewelers
Boston: 100 Summer Street, Boston, MA 02110 Phone: (617) 426-8500
Burlington: 60A South Ave, Burlington, MA 01803 Phone: (781) 272-5400
Braintree: 250 Granite Street, Braintree, MA 02184 Phone (781) 356-5300
Natick: 323 Speen Street, Natick, MA 01760 Phone (508) 650-2900
Peabody: 35 Cross Street, Peabody, MA 01960 Phone (978) 531-6900
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