Lounge Appeal Event Furnishings

This was a total nightmare on my wedding day. It all started off well enough…months before my wedding, I went in to their Gardena office to look at their furniture, picked out what I wanted, paid for it, designed the layout, and anxiously awaited my wedding so I could see it all put together. But on the day of my wedding, they showed up 2.5 hours late. My wedding was almost half-way over. The contract clearly displayed the correct delivery time and location, the invoice was paid in full weeks before the wedding, and my wedding planner had called them a couple of days before the wedding to confirm everything, BUT THEY WERE STILL 2.5 HOURS LATE. There wasn’t even need for them to take the furniture off the truck.

They didn’t offer any explanation. Even if they could, it wouldn’t have mattered. The bottom line was that the nearly $2500 in lounge furniture (fancy red benches, sofas, and ottomans and a white tufted bar) I had rented was not at my wedding, would not be in my pictures, and was not present for my guests. Were it not for my awesome venue bringing out some furniture, my guests would have been left standing during the entire cocktail hour.

My mom and wedding planner kept all of this a secret from me until the last moment possible on wedding day. I can imagine how frantic they were trying to figure out where the furniture was, if it would arrive in time to be set up, and how they would break it to me if things didn’t work out. I will always regret that my mom had to go through that on my wedding day.

Somewhere in the mix on wedding day, my mom spoke with company owner Clint who apologized profusely, said this had never happened before, and promised that he would issue a full refund right away. After the wedding was over and I got back from my 7-day honeymoon, I expected that the refund would have posted to my credit card or that a refund check would have been waiting for me. Nope. I gave it another week. Still nothing. Finally I called.

I had to talk with a couple of people there to get the refund rolling, and only one of apologized for not showing at the wedding. Not exactly the picture of good customer service. A day or so later, I received a refund check in the mail. Just a check in an envelope. Nothing else. I would have expected that the least that Lounge Appeal could have done would be to send a letter of apology to accompany the check, or some acknowledgement of what the check was for. It was really pathetic.

I’m glad that I now have the refund, but I would have preferred to have had my room full of lounge furniture that would have added so much to the décor of my wedding. Brides agonize over the smallest of details, and the furniture from Lounge Appeal was a big part of my vision for my wedding. I am very disappointed in Lounge Appeal for not coming through on a day that I will remember – and re-live – for the rest of my life. I am also disappointed that I was treated so dismissively after their failure.

I love Lounge Appeal's funky furniture. Love the Green Apple benches which added a kick of color to my summer wedding.

The team was nice whenever I called on the phone and never complained no matter how many times I called to change my order

Working with Lounge Appeal is very easy. The staff is professional and experienced. Their lounge furniture is ideal for all styles and sizes of events.

Bethany Odell
San Diego Magazine

I ran across Lounge Appeal by chance and I'm glad I did. They are very easy to work with, take immaculate care of their beautiful furniture, and make sure that everything's convienent to my schedule and not theirs. They are at the top of my vendor list!

Athena Simpson
BeCore

I had to let you know how thrilled my clients were with the incredible lounge you created for their daughter's bat mitzvah. Not only was the furniture perfect for this discerning family, but your help laying out the design was invaluable. I will absolutely refer all of my clients to Lounge Appeal! Thanks again for all you did to make the event look fabulous...which in turn, made ME look fabulous to my client!

AJ Steinberg
Masquerade Events - Malibu

I just wanted to take the time to thank you, Clint, and Lounge Appeal. You never fail to deliver. The benches were a huge addition to my client's wedding, they were perfect for the cigar lounge feel and the guests truly enjoyed them. You guys are the first people I turn to when looking for unique event furnishings. I can't find a better selection anywhere in So. Cal, and the price combined with excellent service is just phenomenal. Thank you for all the hoops you have helped me jump through in the past, and I look forward to many more events with you!

Rachelle Brown
Planning Yours

Thank you Lounge Appeal! You always do such a great job with our event. You all are always on time, the furniture is always a hit, and your staff is awesome! I will definitely continue to refer you!

Kelly Aull
Mint Weddings

We have used Lounge Appeal for several events-both social and corporate. Their furniture instantly transforms a space, and guests love having an alternative to customary tables and chairs. Everything we have used has arrived in pristine condition, and the quality is top notch. Rhonda is extremely helpful throughout the ordering process, and on delivery, Clint and his team take whatever time is necessary to make sure the set-up is working. We highly recommend Lounge Appeal!

Mollie Bennett & Tawnee O'Connell
Fieldhouse Events, a Hoopla! Company

I just wanted to thank you for not only the great products, but also the great service we always receive from Lounge Appeal. At one of our events this past December the power went out in the building and your crew had to carry the furnishings up 5 flights of steps! They were amazing and they even did it with a smile! Thank you again and we look forward to working with you in 2009!

Todd Vigiletti
StarGazer Productions

"Always a pleasure to work with...On time, dependable, spottless furniture".

Mary
Classic Weddings

Dear Rhonda,
I wanted to thank you for such a great year and for taking great care of myself and my clients. Your furniture is amazing, service impeccable and you are always at the events in a timely manner. I look forward to working with you in 2009!

Patti
Jay's Catering

"The Bridal Bar is so pleased to represent Lounge Appeal and to recommend them to all of our brides. They not only have a wonderful selection of lounge furniture to choose from, but their staff is a pleasure to work with and they always go the extra mile to ensure a great event".

Regina Bagdasarian
The Bridal Bar San Diego

Working with Lounge Appeal was such a flawless, easy experience. When planning events, you really count on the people you don't have to worry about. Lounge Appeal is that company!

Lindsey Romine
ISM Sports

I loved working with Lounge Appeal! They are very customer focused, flexible and easy to work with. From pricing to selection to delivery-I had the privilege of dealing with seasoned professionals every step of the way. Lounge Appeal's products are the icing on the cake. Their service and inventory is top notch!

Nicole Bray
Carlson Wagonlit Travel

"Lounge Appeal is fantastic to work with. They provide the most desirable, trendy lounge furniture at the best prices! Our events would not be the same without their services and products. Definetly a preferred vendor!".

Nancy Molenda
Mattel

Rhonda,
I just wanted to thank you and your team at Lounge Appeal for making all my events special with your great furniture and wonderful customer service. The customer service team always puts together great combos of furniture for me, and Steve is always pleasant when delivering the furniture! He places it wherever I want it...and doesn't complain if I change my mind. It always comes in great shape and at great rental prices! I never feel complete unless Lounge Appeal is a part of my event!

Krista Romberg
Orange Blossom Events

"We called for two last minute events within the same week and Lounge Appeal took such great care of us! We've worked with other rental companies before and Lounge Appeal, by far, has the best prices and the best service".

The Event Solutions Team

I hosted a birthday party for my husband last summer, and all of the guests could not get over how "cool" the lounge furniture was. It made the party less formal, more relaxed and the guests liked that they did not have to sit at a table all night long. I was pleasantly surprised at how many people the couches could sit, and comfortably too. I can't wait to have another party...Lounge Appeal will be my first call. Thanks for a memorable party!

Jennifer Minarik
LDI

Working with Lounge Appeal has always been a smooth process. The furniture helps create the look that my clients are after!

Pam Engman
Pam E. Productions

I love using Lounge Appeal. Not only do they have a fabulous inventory that guarantees a "wow" from clients, they are a true pleasure to work with.

Jennifer
Amore Events

Access Destination Services, Palm Springs is happy to utilize Lounge Appeal products for our client's events. Your offerings are unique, website is easy to navigate, and your service both prior to and onsite has been wonderful. Thank you for making us look great to our clients!

Kelley Howard
Access Destination Services

Great company! They will work within your budget and have a lot of different furniture to choose from!
They give vendor discounts, so make sure to ask for one.

My DMC company works with Lounge Appeal often. They are always on point. They have a great product and are always willing to work with us on budget. The Sales Director, Rhonda is a pleasure to work and they have an exceptional delivery crew. I recommend their services to anyone who wants great customer service and great product for their event!

I was married a month ago and Lounge Appeal created the lounge areas at my wedding. They were recommended by my coordinator and she was right..they were great. I used their Deco line and it was so beautiful. Everyone at my wedding asked about it. Doing a lounge area at a wedding was a terrific idea and I am glad I used this company!

I have worked with lounge appeal for many years. They are on point at every event they do for me and their furniture is absolutely beautiful! I wouldn't recommend anyone other than Lounge Appeal!

Lounge Appeal has the best team of people working for them. They are available to us 24/7 and have the best furnishings in the biz. The delivery crew are fantasic. I highly recommend this company to every couple I work with!

Great team of people to work with! I use them often...they offer great furniture at reasonable prices.

Great Company! Great Service! Beautiful Furniture!

This is the nicest company around. They have such a sweet sales staff and the delivery crew is pleasant and helpful. I loved working with them and would recommend them to everyone!

We used this company for our reception furniture and it was beautiful. They gave us a great lounge area on a limited budget. I would recommend them. They were very nice to work with.

I work with Lounge Appeal repeatedly and they are the greatest company to work with.
they have a terrific team of people at this company. I use them at nearly every event I do and are always willing to work with me no matter what the budget.
I wouldn't recommend anyone else!
Michelle BeBes
Fabulous Events & Design

This company rocks! They have great furniture and are always on time with the deliveries for my events. When they give you a delivery time, they mean it!
I highly recommend them. They have a great sales team and the delivery guys are so personable! You have to use them.
Rick Rogers
B2 Access

Lounge Appeal has the coolest and highest quality lounge furniture. They are so easy to work with and have the best delivery crew in the business. They don't just drop it and leave. They make sure everything is perfectly placed and cleaned before they leave the site every time! They are great to work with.
Jason
Heartbeat Sound

I used this company when I got married. They were able to create 2 lounge areas for me within my budget. It looked so beautiful and everyone at my wedding loved it.
The furniture was immaculate. My coordinator said they had a very pleasant and professional delivery crew. Rhonda, their Sales Director was so pleasant to work with everytime I called (and I called her a lot with changes). She was so nice everytime. I really recommend using this company. They are all great!

I have used Lounge Appeal for probably over 10 events. They truly are magnificient at what they do. They take ordinary spaces and turn them into beautiful focal points at special events and weddings. They are pleasant to speak with and treat every order the same, big or small. I couldn't see myself using another company.
Laura Bradford
Destination Events

This is a top quality furniture rental company. They have an exceptional team, from their customer service to the delivery crew. Every event my company does with Lounge Appeal is fantastic and our clients always compliment us on the lounge furniture.
This is a great company with a great service!
Pam W.

Great lounge furniture. Everything went so smooth!

You all did a great job for my daughter's birthday party! From the sales staff to your delivery crew...Everyone was an absolute pleasure to work with. I should also mention, your prices blew out your competition. This is a very satisfied customer, who was not paid to say that...but it's never too late!

Kerry Hersch Berger
9/06/08

Lounge Appeal was so easy to work with. They transformed our wedding from a boring reception into a modern, stylish Southern California affair.

Dave DesRochers/Groom
San Diego Padres
7/20/08

Lounge Appeal was extremely accommodating and helped match the right product for our production needs. Even better, they were professional on site, on time, the product was in perfect shape, and the price was just right-with No Surprises. I have recommended Lounge Appeal to many clients and other event professionals.

Nicholas Wilson
Mountain Sports Int.

I LOVE Lounge Appeal and have used them several times for events as well as my own wedding. Clint is great to work with and always shows up on time. The furniture is always in perfect condition and looks great, plus their prices are very reasonable. I would highly recommend them - you will not be disappointed!

Thank you for my awesome lounge area at my wedding. You were right about the setup. It fit the space perfectly and it looked so cool!
Thank you so much for everything!

The furniture looked so beautiful at our reception. Everything was in perfect condition and was delivered on the dot. Thanks so much and we hope we can use you again for a party or something. Take Care!

Hi guys,
Just wanted to send a quick thanks for the lounge areas at our ceremony.
The space looked great. We will make sure to recommend you to all of our friends.
Thanks Again!

Thank you so much for the beautiful lounge areas you created for our Pre-Emmy Party at Zune, L.A. The different lounge areas were a big hit with all of the party attendees. Thank you and we hope to work with you again!

The White furniture with the Hot Pink pillows was a huge hit for my daughters 16th birthday. Thank you for all of your help and your delivery crew was the best!

We just wanted to send a quick note to tell you how big of a hit the Lounge Furniture was at our wedding. Eveyone loved it. Thank you so much for all of your help with our wedding. You were very patient with us and we greatly appreciate it.
Thanks Again!

The Bat Mitzvah party for my son turned out wonderfully. The blue furniture that you recommended looked absolutely beautiful in the room.
Thank you so much for everything and I will make sure to recommend your services to all of my friends!

Everyone at my wedding loved the lounge areas you created around the dance floor. It really made the room sparkle. Thank you so much for taking care of everything and working with me on my budget. I appreciate all of your help. My wedding was beautiful.

The furniture was a hit once again. Thank you so much for all of your help on our event. We look forward to working with you again.

The furniture and layout that you guys did was beautiful. We were able to land a top client because of how wonderful everything came out. Thank you so much for all of the help you provided on making our event a success! We will definetly continue to use your services on a monthly basis. Thanks Again!

Lounge Appeal really has it all. The grouping provided for our own company anniversary party was fabulous! They provide a great selection and excellent customer service. Thanks guys!

I highly recommend this company if you are looking for high quality unique furniture to enhance your event. They are a very reliable and professional company.

Great service! Great Products and Fantastic represenatives! I love working with Lounge Appeal! They have never let me down! Thank you for all of your hard work on my weddings & events! Cheers! ~ Event Wedding Planning

They are constantly updating, changing and creating amazing furnishings ~ whatever look you want, they will create it for you and exceed your expectations. Sit back, relax and enjoy what they do ~ classy looks and fabulous furniture! Your guests will totally love the look and you will love the customer service.

Awesome company love working with them

Furniture consistenly amazing - need items added. Service is excellent as well.

Furnishings can really make your wedding stand out. Lounge Appeal Event Furnishings is the company to hire to furnish your wedding. They can provide you with decor ranging from ultra modern to classy elegant. Their staff is prompt, helpful, and talented. We enjoy working with these design professionals. Jay at The D'Jay Company.

Lounge Appeal is AWESOME! I have worked with them countless times over the years and they always do a great job everytime! I even used them at my wedding last August.