M. A. Carr Bridal

Horrible Customer Service as the consultant would not stop texting on her cell phone while she shouldve been helping me!!!! They did not have my best interests in mind for the most important day in my life.

Maybe it was an isolated incident, but it really turned me off, especially after going to another shop (Bridals By D in Williamsville) afterwards which treated me with the absolute greatest service I could expect!

The quality of the dresses on Bridals By D seemed far and away on a much higher level than Ma Carr.

Think twice before visiting MA Carr, as they dont seem to have the service the you should expect for picking out a dress for the biggest day of your life.

Everyone keeps talking about how gorgeous my dress was!!!

Went without an appointment as I was told I could. They were terrible. They do not help you try on the dress. They did not let my mother back with me, even though the fitting room was large enough to hold 6 dresses and have plenty of room for my wedding party. I left after trying on one dress. I also left in tears. Clearly I was not the ideal bride for M A Carr. For the price of the dresses I expected much better service. I feel more welcomed by the greeters of Walmart!

I was really impressed with this bridal shop! All the girls who worked there were so nice and helpful. They had a great selection and had the dress of my dreams that I saw in a magazine! The alterations were excellent and done quickly. The shop itself is so pretty and has a great area to try on your dress in. The only reason I gave 4 stars for responsiveness was because some of my bridesmaids said that noone ever answered the phone when they called, but they did receive a callback within a day. There was also a very nice selection of accessories and they were very helpful when I was choosing.

MA Carr is THE place to go!! The service at MA Carr is above and beyond any place I went too to even try on gowns and that continued all the way until the end. My Samantha was my bridal consulant and will be highly recommended if anyone asks me where and who they should go too. She and the salon was very attentive to my likes and needs in my dress. As for the wedding day, everyone said how much they loved my dress, I was so afraid to get a strapless since I am not a strapless wearing kind of person and have seen many brides "fall out" so to speak!! I did not have one problem with that. The top molded to my body and stayed put that is how good their seamstress is!!

MA Carr is pricey but has a beautiful selection. I absolutely loved my dress but my experience there wasn't as great. The dress they had in stock fit me well in the bust and waist, but was a tad tight in the hips. I was buying a mermaid-style dress, so it was meant to be pretty tight fitting anyway. It zipped, I could sit in it, and it was early January (right after Christmas indulgence). After I chose the dress and got my measurements, the staff at MA Carr suggested that I order a dress 2 SIZES BIGGER than the dress in stock due to my hip measurements!! I swear they just want you to spend a fortune on alterations. Deciding it would be cheaper to alter the size of my rear by 1 INCH, I refused to do so, and ordered the dress in the same size that I tried on. They made me sign a waiver saying that they were not responsible for improper fit, which I did begrudgingly. I found this whole process pretty insulting. I get that there are probably women out there that think they'll lose all this weight before their wedding and then don't, but I seriously had one inch. And the dress would have looked and felt fine if I hadn't lost any. When my dress came in, I tried it on and it fit like.a.glove! I came out of that dressing room and told every bride in there not to let the store order her a dress that is WAY too big for you! If I had, I would have spent hundreds on alterations! Instead, I signed their insulting waiver, and only paid for the dress to be bustled!

Rant aside, MA Carr still has beautiful dresses and decent customer service. I'm sure the other bridal shops also try and make a killing off alterations, so just beware!

I bought my dress at M.A. Carr in October of 2011 at their Sample Sale. I got a beautiful lace overlay dress with beading throughout, a 3 layer arm-length veil with pearls at the bottom, and an adorable bridal purse ALL for $300 AFTER tax. The outfit was absolutely stunning at my wedding and no one could believe the deals I had gotten. I did not have my alterations done at the store, however, I had them done at The Village Tailor which is nearby.

Ended up going here and thought it was an ok experience. its a good size shop but the prices were really high for the quality of dress i wanted. I could've gotten the same dress or very similar at David's Bridal but I wanted better quality. The better quality silk dress I was looking at cost ALOT more than I wanted to pay.

The shop itself is pretty nice. The staff was ok, but nothing special. My consultant that I worked with was very pushy and kept bringing out higher priced dresses when I specifically told her that I wanted to keep the price down under $1500. It really seemed like she was all about making her commission and not too much about what I wanted to spend or was looking for. Not the kind of service I was looking for.

I thought my search for a dress had come to an end and I was going to buy a dress here that I wasn't too sold on, until someone at my work referred me to Bridals By D In Williamsville. I went there, found a gorgeous dress for a very good price and worked with Sandy and Elaine. They were outstanding!!! Great prices, Immaculate dresses and exceptional service.

LOVED my dress and the quality of service provided my the hostesses and seamstresses at M.A.Carr! I bought my dress of the rack because the style was being discontinued. The only size remaining was a 14, but Karen, my tireless seamstress, spent 5+ fittings making certain it fit perfectly. Fitting appointments were centered around my unusual schedule with zero hassle. Karen was funny and a joy to work with! I felt beautiful on my wedding day with the help of M.A. Carr!

First...good stuff - best selections of dresses in Buffalo. But man do they know it. They rush you, they are stingy on fitting you and giving you any information. Plus, they really pushed me into getting a dress 2 sizes bigger than I wanted (1 full size bigger than I currently am?!) And of course it's enormous! No wiggle room on ANYTHING!! I paid over $3500 for my dress, you think you could discount on some accessories. NOPE!! I don't see many other girls in your shop spending that kind of money on a dress!! A couple of the girls are good, but the others make you feel so rushed & demand you sign your life away. I hate that feeling!! That's why we drove to Ohio for everything else!! There was no way I was buying one other single thing from that shop!!!!!
But I did find the dress of my dreams there - so I guess it's a 50/50 split! Although - they just sell them.....

I would recommend a cute little shop in Ohio – Something White! Worth the...

I loved my dress or I would've gone somewhere else. Thankfully, my dress was everything I dreamed of and I couldn't have been happier with it.

They were wonderful and helpful!! They have a great selection of different styles and a wonderful atmosphere! They really make you feel like a princess!

Super easy to work with. Good selection of dresses. Treated myself and my family well. My SIL got her dress from another wedding shop a number of years ago. She said she wishes she had gone to MA Carr.

PS: You need to carry more Paloma Blanca...

M.A. Carr had a wide selection and various price points for bridal gowns, veils, shoes and hair accessories. The friendly staff was always willing to help and very informative on product. I need many alterations as I got closer to the wedding and they did as much as they could to make it fit me perfectly. I travelled to many larger cities and found the team at this shop as professionally informed as any other.

I decided to get my wedding dress and both our mothers' dresses from M. A. Carr and it was the best experience imaginable. The ladies at M. A. Carr are so professional and friendly it was terrific. I am not a skinny girl and am no where near comfortable in my own skin, but the ladies there made me feel so comfortable and were honest about what worked with my curvatious figure and what did not. I have never felt so comfortable and at home while trying on formal gowns. Not only where they good with making me feel beautiful, but I had torn my rotator cuff in May and it was at the peak of my fittings. These ladies were so gentle and accomadating to my injury. My dress was gorgeous and the bustle they created was one of the best I have seen. I can not speak highly enough of them. They will always be the place I tell people to go to. They are just AMAZING!

M.A. Carr was above and beyond delightful to work with. They had a wide range of pricing in dresses and a wide variety of styles. They also have some beautiful accessories. My hair combs is stunning and will becoming a part of our decor now that I am done wearing it.
My original consultant, Amanda, was helpful, kind and very funny! I had a BLAST finding the "perfect dress" and she listened to everything I asked for. She stayed within my budget and brought dresses that were within the styles I was looking for, but also used her very professional opinion to give suggestions. She was great!!!
I had the pleasure of working with and talking with a number of the other consultants and I can not think of one bad thing to say about any of them. They were all super friendly without being pushy!
The seamstress Karen is very talented. My dress required a number of alterations due to losing 18 pounds after ordering the dress and wanting some modifications and she did them all beautifully. I had multiple fitting appointments so we could get the dress just right and I loved every minute of it.
Overall, I'm sad that I don't get to go back to M.A. Carr regularly! Each and every appointment was a pleasure. And my dress was GORGEOUS!

The personal attention I received at MA Carr was unbelievable. I had changed my mind from the dress I originally put my deposit on and when I called to change they new they remembered the exact dress number and make of the dress I was changing it to! Every time we walked in we were greeted by name, and they fitted my dress perfectly to my body. Originally MA suggested I order my dress in a size 14-12, and the sample I tried on was a 10 so I ordered a 10, which made me extremely nervous going against their suggestion, but when the dress came it fit like a glove! Only alteration was the bustline needed to be tighter which was an easy fix. I also ordered my shoes from them and had them dyed by them. They had swarovski crystals so it was more difficult to dye, but they matched the perfectly! They came out great! Everyone loved my dress and my blue crystal shoes! Would highly recommend them!

Ladies who are looking for a bargain dress, check out M.A. Carr's sample sale in Octobers. I went and found my perfect dress for $200! While I didn't have my own private consultant, I still felt that the staff at M.A. Carr were courteous and respectful to all the bargain-hunting bride that day. They had ample styles and sizes in the sample sale.

I also had my alterations done at M.A. Carr. I was completely satisfied with my service, albeit for my final fitting when there were about 3 brides who were getting alterations completed at the same time. I had to wait about 20 minutes just to meet with the seamstress.

I bought a dress from there and after I purchased it they were not helpful at all. It seemed like after they got their sale you didnt matter to them.

I purchased my dress at the spring sample sale - what a great deal! M.A. Carr was great to work with, and did a great job with my alterations. Very enjoyable experience!

I got both my dress & my bridesmaid dresses at MA Carr & was beyond pleased with both! They carried certain bridal gown designers that I couldn't find anywhere else resulting a a wide variety of beautiful & unique gowns. Selecting a bridesmaid dress was the most challenging because the only sample of the color I wanted was the size of a postage stamp which made it difficult to decide. They were great & ordered a larger sample of the color for me to look at which helped me make my decision. The only negative experience was around the alteration process. The dress I ordered looked completely different in the silhouette from the sample I tried on because the sample was such a larger size. It took a couple of appts to figure out what needed to be done so the dress looked the way I wanted, but in the end we figured it out!

I can't say enough about this place. The people were helpful, the styles are like nothing else in this area, and the price is decent.
I wouldn't go anywhere else!

Such a special time requires a wonderful experience and this is when I received at MA Carr. MaryAnn and her staff are wonderful beyond words. They know every bride by name, give you honest opinions and they all come over for your fittings. I really felt like a princess there. The seamstress, Karen, is a gift to the brides. She cares about each and every detail of how your dress will look your entire day. She spends a lot of time and you can tell she loves to do this. If you want a great experience, look no further!

I was very happy with my dress and the staff there is wonderful. They absolutely have the best selection in Buffalo. I worked with Amanda but also had contact with Jillian and Maryann (the owner) and everyone was extremely nice and helpful throughout the entire process. I also purchased my veil, earrings and bracelet from them and they matched my dress perfectly. Karen, the seamstress is the best! I cannot say enough about MA Carr and I would highly recommend them!

I purchased my wedding dress from M.A. Carr and had a very positive experience. The staff is so friendly and they really take an interest in their customers. It is sometimes difficult to get an answer at the salon, but they are always good about calling back once you leave a message. I still think it is just the cutest thing that the parking space lines in their lot are done with pink paint!

They are a very busy salon at times, so often I had to leave a message when I called but they always called me back the same day. They scheduled me for my final fittings after hours because they had so many appointments lined up already. Everyone there is very friendly and helpful. The dresses are a bit more expensive than David's but definitely worth it if you are looking for something a little different than what everyone else has.

The ladies at MA Carr are fantastic! Not only did they help me to find the perfect dress, but they also made sure that the alterations on it made it look wonderful on me! Their professionalism, selection, and attention to detail is what truly sets them apart from any other dress retailer in the WNY area. I would recommend that any bride in Western NY, regardless of whether or not you live close to Orchard Park, make the trip to MA Carr. It is definitely worth it!

We stopped at this salon at the recommendation of several friends who had recently gotten bridal gowns there. At first, while we felt welcome (I was with my mother), I was somewhat uncomfortable with the seemingly put-on friendliness of the staff. Still, one doesn't spend much time in bridal salons, and I think MA Carr is simply maintaining an air of occasion on their salon, and we soon became comfortable with the atmosphere. Jillian was just incredibly helpful and paid careful attention to my taste; she actually brought me the dress I ended up purchasing when I had previously overlooked it. She is exactly what many brides are looking for: helpful, attentive, relaxed, professional, and extremely knowledgeable. Beyond Jillian's wonderful work, I was truly impressed with the work of the salon's seamstress, who was very flexible with fittings as I was an out-of-town bride. The overall experience was excellent, and I absolutely recommend this salon.

BEST EXPERIENCE. I live in another state and they were more than flexible with regards to my travel schedule. All the dresses (mine, bridesmaids, flower girls & mother of the bride) were beautiful!!! They are all very knowledgeable and pleasant to work with. If you want a one of a kind dress that not every other bride is going to pick definitely go here!

Every one at M.A. Carr is so helpful and friendly! The dress came in absolutely perfect. Highly recommended!

I found it a bit difficult to find a shop with a selection of modern dresses when I began looking in Buffalo, NY. Many places had the same dresses they had been selling for years. But not at MA Carr. She had a beautiful selection of very modern dresses - in fact, it was really hard for me to choose one! All the girls that work there are so sweet, and professional. I couldn't have been happier, and they did a great job with the alterations as well.

I bought my wedding gown, bridesmaids dresses, and mother-of-the bride's dress at M.A. Carr. Exceptional service!! The staff is absolutely delightful. They are very helpful, but not pushy in any way. They went over and beyond to make dress shopping a pleasurable and memorable experience. Also, the seamstress at M.A. Carr who altered my mother's dress did an extraordinary job! My mother had some rather complicated requests for her dress alterations and the seamstress worked closely with her to make the dress perfect for my mom! I would highly recommend M.A. Carr!

Wonderful service. I was pregnant and they were very helpful with finding a dress and fitting it.

I loved this place at first but there was horrible service after the bridesmaid dresses were ordered. I ordered the dresses in February and they didn’t come in until the week before the wedding! I had to constantly call the owner so that she would follow up with the dress manufacturer and make sure the dresses were shipped to us. She would never return my phone calls or follow up with me when she said she would. She didn’t seem to care that the dresses were not in yet even though 2 girls were out of town and everyone still had to get alterations! She treated me like I was overreacting when all I wanted was to be considerate to my bridesmaids. When I asked her to ship the dresses overnight she argued with me because she said she was losing money. Finally, she agreed to ship them overnight and it was a good thing because 1 of the dresses was the wrong size and had to be replaced!