Marco Polo Caterer

Xochitl and her staff at Marco Polo were amazing! Right from the start of planning, she was very helpful and responsive. She worked with us to come up with a menu that represented my husband and I as a couple, but also fit our budget. I had planned a few surprises for my husband and she helped orchestrate them perfectly. I even added food on at the last minute (a week before the wedding) and it was no problem. A few days before the wedding the forecast was calling for a cold day and Xochitl was able to find us heat lamps for our cocktail hour at the last minute. They also provided all of our tables, chairs, linens, flatware, etc for the ceremony and reception. They did a wonderful job setting up the place. Now on to the food, it is amazing! We have received so many compliments on how delicious the food was. I was very impressed. A few recommendations-bacon wrapped scallops, cocktail shrimp, caeser dressing, and the ravioli filled with ricotta and spinach. Hands down that pasta is the best thing EVER! Marco Polo did a wonderful job at our wedding. They provide great service and delicious food at a reasonable cost. I highly recommend!

First the good things - Marcello was always responsive to our calls and emails. The food tasted great and was presented in a very lovely way. The table settings were also very nice and the wait staff were professional.
However... they ran out of food. Some of our guests did not have anything to eat. Marco Polo obviously ran out to get something, but instead of a southwestern black bean salad it was just black beans - like right out of the can. The other fill in food was just as sub-par and those that didn't get food were unaware that more appeared. Maybe just as well as this was humiliating to me as the hostess. We provided our own beverages and I talked with Marcello about how much to buy and went on his recommendation. We ran out of beer and had to send them out with my credit card to buy more. I would not recommend them.

Marco Polo Catering was so helpful. Marcelo was so professional every time we met or spoke together. I got so many compliments on how delicious the food was and how smooth the event went. We missed our cocktail hour since we were having photos taken. They set a plate of our passed appetizers at our table during dinner so we could have some too which I thought was nice. I would highly recommend this caterer.

Marco Polo Caterers did an excellent job in handling the catering responsibilities for our wedding. Marcelo did a great job of being flexible and communicating with us as the planning changed and evolved. His knowledge, expertise, and patience helped to make our wedding day even more enjoyable because we were able to relax and be completely care free knowing that Marcelo and Marco Polo Caterers were there doing a great job. Thank you Marcelo!

Food and service day of were great. Xochitl is wonderful and I really felt at ease working with her. Unfortunately she was not the pesron in charge on the day of the wedding. I found there to be some inflexibility with the timing of food service which wasted some valuable (and expensive) time at the venue. Otherwise great.

We were quite happy with the food, and Marcelo Solari and his team took great care of us at our wedding. Several of our wedding guests remarked that my husband and I ate more than any bride or groom they’d ever seen. Their site manager even brought my husband seconds! I do regret that we ran out of the vegetarian option at the buffet before the last table (and one of our vegetarians) was served, I think because it was so warm and more people opted for the pasta than we expected.

I did feel like after we signed the contract and paid a substantial deposit, the response time between when I called or emailed and when I got a response did increase. It all worked out, and I actually had forgotten that, but I was frustrated at the time. I don't think that's a reason not to use them, but it might be helpful to know going in.

I can not say enough good things about Maro Polo Caterers. They did a great job of getting what I wanted on the menu, and making it taste great. Very excellent staff, all went above and beyond the necessities of their jobs, and had great work ethics. Although it was a bit pricey, I feel as though the service received and phenomenal food made up for the extra cost.

On the whole, Marco Polo was great to work with. There were a few times that I felt my questions/concerns weren't being addressed in a timely manner during the planning stages, but then I insisted on conducting all business via email. If there had been something urgent enough for me to pick up the phone, I'm sure it would have been addressed promptly. Also there were some small issues during the reception -- two bartenders were booked and only one was there on the day of (though that one did a very good job), and also we had a problem where a screen fell over on a guest and the personnel were not very polite in addressing the injured guest. The supervisor quickly handled it, however. I thought Marco Polo was a good value for the food and services provided. Of our venue's approved caterers, they were among the least expensive. The food was basic, but delicious and well-presented.

Xochitl and her team at Marco Polo Caterers were WONDERFUL! They made our wedding a dream come true. We had many email exchanges and a few in-person meetings so everything was set for our plated dinner reception. Not only did they provide delicious food, they also provided all the tables, chairs and linens for the entire event. They color coordinated with our wedding colors, and added special details like bunching of the table linens and candles on the tables, which added a beautiful touch. Every since detail was above and beyond outstanding. The team accomodated all of our requests, and I could not even believe how smoothly everything ran. Several guests commented on how great our caterers were. I highly recommend Xochitl and her team!!

Marco Polo is simply the best catering company in Virginia.They will work around you and are very flexible with custom menu.They where responsive and flexible to any changes,and made great suggestion on food choices. Recommend their catering services for any occasion.

Marco Polo Caterers was the best choice we could have made for catering.They provided top notch food, service and presentation.All of our guests talked about how good the food turned out.Very professional and skilled people working here.I would recommend anyone to hire them.

I was very happy with Marco Polo catering for my wedding. The food was DELICIOUS and Vivian was organized. The only negative that I had was that the lady who I initially met with and signed a contract with totally dissapeared and I never recieved an answer as to why she left. But everyone who I delt with was very professional and all my friends said the food was great! On the day of my wedding, it rained, and the staff did a wonderful job of changing the tented area from the ceremony to the reception flawlessly. I would highly reccommend them!

Marco Polo was great, a little expensive but the food was awesome! There staff was great though the whole thing. They even borough us out the appetizers to us while we where taking pictures. The food mmmm it was so good every one says so and they can do anywhere from really fancy to fairly down home. it was soo good and looked great we did a buffet and we had people go back for thirds they liked it so much and they where so helpful the whole time. I didn't have to worry about them at all it was checked off my list and I didn't have any hick ups at all Great!

Marco Polo Restaurant in Vienna catered our rehearsal dinner. The staff was great, the food was wonderful and they did an amazing job. I definitely would recommend their catering services!

The food was great. I do not regret using thier services, and the staff was really helpful and took thier time to make sue everything was right.

I have heard raving reviews from couples who have used Marco Polo and also vendors who have worked with this catering company. I'm disappointed to say that I did not have the Marco Polo experience that others have had. The sole reasons my wedding (planning) suffered in terms of catering was because my Event Supervisor LEFT THE COMPANY TWO DAYS BEFORE MY WEDDING! I did not learn this fact until after I returned from my honeymoon and I contacted Marco Polo.

During the entire planning process, I wondered why I was in contact with two Event Supervisors (but with R more so than V). Sometimes when I would send an email to R, V would respond. Eventually, I would just email both of them. Even during the walk-through, two weeks prior to the wedding, both R and V attended and were not able to tell me and my wedding coordinator who would be present during my wedding. R continually assured me that they were both capable of supervising my wedding, that it would be no problem. (He did not mention any intentions of leaving Marco Polo or that V was his "back-up.")

About a week before my wedding, I was told that R would be my Event Supervisor. In that final week, I sent several emails to him, refining the meal numbers (as there were some last minute changes). I received no response. I called several times and was unable to reach him. On Saturday, the day before the wedding, after the wedding rehearsal, my wedding coordinator and I went to Marco Polo restaurant and would not leave until I was assured that Marco Polo had the correct information for my wedding the next day. Neither R nor V was available, I met with J. It was about an hour before things were set in place.

On the wedding day, J acted as the supervisor. There was an error with the employee meals, probably because of last minute miscommunication. In Marco Polo's defense, I heard the food was absolutely fantastic (as the bride, I hardly ate!) and J and her day-of staff were excellent: professional and friendly. Also, in the planning, their diverse menu makes it very easy to fit most any budget and it serves a variety of tastes. However, the stress of the last minute changes (it was not a hassle I would wish on anyone a week before their wedding) and the fact that I was kept in the dark about R's departure diminishes my opinion of Marco Polo and is why my "star-ratings" above are low.

I did write a complaint letter (with the "feedback form" they mailed me) and the owner was very kind in responding to me. He even offered me a gift certificate (although I was never out to get money back). Unfortunately, the gift certificate didn't arrive before I moved to the west coast in July and then it was a hassle to get it mailed to my wedding coordinator (I felt that she deserved it!)

In summary, include in your contract who will be your Event Supervisor. Also, it's my recommendation to underestimate your guest numbers when you sign the contract. There's no penalty to add more guests closer to your wedding, but if your guest numbers fall under 10%, your menu prices increase by 10%. We didn't consider that it's hard to estimate guest numbers 8 months prior to the wedding.

I hope you have better luck with Marco Polo than I did!

Great to work with. A few misunderstandings, but they were quickly fixed. Spent a bit more than we would've liked to for a small wedding, but the food was good.

I loved Marco Polo. They actually just did the servicing part of my wedding and Orchid Catering (Mr. Farnejad) did my food since I needed Persiand/Arabic food. I can't tell you how many compliments I got on our food. I mean, usually wedding food is so-so. Not so with the food made by Orchid. And now let me talk about how efficient, professional, experienced and wonderful was Marco Polo. They were fantastic. Everything was set up on time. They were like a well-oiled machine. Mr. Roberto Torres is the most experienced, knowing and calming man ever. He even brought us a plate of appetizers in our prep room. And he knows meadowlark very very very very well. I would highly recommend them for Meadowlark Botanical Gardens' Atrium. They know it cold.

Marco Polo had such fabulous service. We really could not have done it without them. They had tons of advice and excellent day-of coordination and, really, they were just soo "on it". People are still talking about how wonderful our wedding was and how smoothly everything ran and how good the food was.

The supervisor/case manager was like our wedding planner. She took care of everything the day of the wedding. She set the tables and keep everything on time and organnized. The staff was efficient and professional. Everytime a table got up to go to the buffet, they would reset the napkins at each place and take away all empty glasses and dishes. I would recommend them for any event. The food was fantastic!

I can only say woderful things about my experience with MP, they were amazing in making me feel like I was actually working with people who knew what they were doing. Not only was the food great, but the service was amazing... I would reccomend them to everyone!!!!

We've gone through 3 different points of contacts. The last one Sonia is the best one because she is more responsive than the first two and very sweet. She also helped us rework our contract to help save us some money, and still have an elegant affair. Our coordinators absolutely loved Javier as the "master coordinator". He was very pleasant, very helpful and took care of business so make everything flow smoothly. We fell behind in timing and they pretty much kept us close to the time line that we wanted to stick to without hassling us about it.

The food was exactly what we wanted and the prices for the food came out to be under $50/person. They have a bar package that seems reasonable and it allows you the client to purchase the alcohol so you can go top shelf if you want. It may seem pricier that way, but we found it to be the easiest. There is no cake cutting fee.

Overall the food was good, we had a slight issue with the drinks at the beginning not being passed. I would recommend using to a friend though.

I was planning a long distance wedding so I needed to find a company with a lot of flexibility. They were professional, offered suggestions to help me stay within my budget and made my wedding everything I hoped it would be. My guests raved about the food and service was great. I knew I had found the right caterers when I would end every phone conversation with Sonia feeling excited about my big day amidst the chaos of wedding planning.

The food was wonderful and they were extremely flexible. We had an unconventional meal and they really bent over backwards to work with us and come up with something that matched our vision and was also affordable.

David with Marco Polo was the absolute greatest! All of our guests loved the food, the staff was professional and on top of things during the reception and the whole experience was very positive! Their prices are also so reasonable!!! I would highly recommend Marco Polo Catering to anyone needing some wonderful food and exceptional service at a great cost for any event!

At first, they were very attentive and professional but the manager in charge of our account left the company a month before our wedding. The replacement was not as good and seemed very inexperienced. We selected the more expensive options for meat (whole turkeys instead of turkey loaf, and the upgrade in beef) but they brought us the cheap options anyway. Luckily, we were able to get a refund for the extra we paid for it, but that doesn't take back that my guests ate food we didn't order.

Excellent!

The most budget-friendly of the caterers on our reception site's list (for the DC area... it's relatively reasonable). The only reason I don't give this company 5 stars is that my husband and I got switched to 3 different persons of contacts in the course of our half year engagement, and that made getting in touch with the right person difficult. But our last contact, Paola, was awesome! We gave her all the materials to set up and she did everything. The food was so good (we got many compliments) and the setup was beautiful. Top notch service as well.

Marco Polo catering did a fantastic job catering our wedding. We were working with a tight catering budget for our wedding at Woodend, and we're from the Midwest, so we were experiencing some sticker shock over pricing. Augustin worked with us to suggest options for our menu, and he provided us with a great proposal that stuck to our budget. We were able to have several appetizers, two entree choices, beautiful table settings, and a friendly, responsive staff, because of Marco Polo's and Augustin's flexibility and the value of their service.
They really went above and beyond for us- on the evening of the wedding, the Washington area had a record-breaking rain storm, and a couple of rooms inside the mansion flooded. Marco Polo's staff rushed around with mops and buckets, rescuing photographs and gifts and keeping most of the water off the wood floors. They kept calm and provided excellent service all the while. The food was much better than we expected, as well. It's not gourmet, but it's fresh, well-presented, and tasty.

Marco Polo is a great location for rehearsal dinners. They have plenty of banquet space. The food was very good. The staff is not overly friendly, but they get the job done. They were pretty flexible in our menu choices and helpful with suggestions. They were also flexible with the A/V things we had to bring in for our slideshow.

Marco Polo Caterers provided great value at my wedding. While they are among the cheapest caterers in town, the food does not indicate it nor does the service. You won't see high schoolers donning tuxedos at your wedding, since their seasoned serving staff has worked with the restaurant for many years. They know exactly what they're doing.

Between changing the recipes, working with some of my own serving pieces, and allowing me to purchase my own alcohol, I was amazed at how flexible this caterer was.

My only complaint is that my sales contact left the company a few weeks before my wedding. While not the biggest deal in the world, I needed to re-explain my vision again to the new sales person. Enrico was fabulous on the wedding day and made the last few weeks very enjoyable.

I highly recommend Marco Polo to anyone working with a budget (aren't we all?)!

I had a small family reception at Marco Polo! We had a private room that was very elegant looking. The food was amazing and the staff was wonderful!

Enrico helped me at Marco Polo although I know he no longer works there. Marco Polo was easy to work with and they provided a lot of direction and insight to picking out food and the order of events that take place throughout the reception.

Our rehearsal dinner was at DH's parents' house. It was a perfect setting because it made for a warm, intimate setting that I don't think we could have found for our large number of guests anywhere else. We had a tent set up in the backyard, along with the bar. Marco Polo catering provided the buffet, which featured roast beef, tortellini. empanadas, crab dips and so much more. The food was absolutely delicious and there was a lot of it. I was impressed not only with the quality of the food but with the servers themselves. They were absolutely fantastic, unbelievably helpful and friendly. I would definitely recommend Marco Polo catering.

Marco Polo was great leading up to the event. I was slightly disappointed when they forgot to bring the centerpieces that were promised (mirrors and candles). Luckily, we created our own centerpieces with pictures, so it did not look terrible.