Napa Valley Marriott Hotel & Spa

At first, the onsite event managers, Samantha & Tess were friendly and accomodating and often reiterated their montra of no "hidden fees." However, a month and a half into the contract there were several problems and inconsistencies. They promise one thing and yet do another and make no apologies for it. Terra C. who was suppose to be the Director of Catering is only worried about getting your business and not about your wedding. My fiance & I had a meeting with her to talk about the menu pricing that they keep changing on us and she did nothing to compromise and on top of that she gave us a lot of attitude, made us feel stupid, and tried to intimidate us by saying there's no negotiating on the price and weddings are always expensive, etc. Her whole attitude is that of a bully and very rude and we cancelled the contract with them. All she said was "Okay" and that was it, without even being apologetic, like it was just whatever to her and another couple can just take our spot and she'll make more money with them. I would gladly pay so I never have see her face again.