Martin's Flowers & Weddings

I thought Martin's was great - my flowers came our beautiful (centerpieces, bouquets, etc.) and they worked with our budget. I went in knowing I wanted bright flowers - but other than that, I was clueless. Somehow they knew EXACTLY what I wanted.

Martin's is completely unreliable & has the worst customer service I have ever dealt with. Martin's did the flowers for my wedding. They delivered the flowers & everything except for the boutenierres was incorrect. The flowers were completely the wrong colors. The ribbon was wrong, the flowers were not bloomed. I had paid fro roses on the mother's wrist corsages, I got rose buds. The color of my wedding was purple with purple & green flowers...I got light pink, blue & white, none of which I asked for. The church flowers were wrong, and did not resemble wedding flowers. The shop "fixed" the bridesmaid bouquets with whatever they could find, so I did not get the flowers I paid for or asked for, instead I got lots of greens & stock. My bouquet looked so small because none of the roses had opened at all. My bridesmaids made me a new bouquet with the flowers my husband sent me from a different shop. For a month after the wedding I tried to get in touch with the owner. I called, emailed, and dropped of letter & pictures, I was not given any call back. About a month after the wedding I finally got in touch with the owner, who told me he would get back to me. Again, it took many attempts on my part for him to return my calls/emails. He finally agreed to a partial refund. Two weeks after saying that I got a check for less than one fifth of what I paid for the flowers. The refund did not even cover the bridesmaid bouquets, nevermind all the other mistakes (my bouquet, church pieces, flower girl basket, throw away bouquet, mother of bride/groom corsages). Aside from getting all the flowers wrong, and making me very upset & stressed on my wedding day...the shop was rude. They did not answer or respond to my attempts of communication, and did not seem to care about the mistake. I would not recommend this flower shop to any other bride/groom. I would hate to have any other bride experience the stress and disappointment that I did just hours before walking down the aisle.

Martins, had done my cousins wedding the year before and it was great, just what she wanted. Feeling confidant I went with the same place. After meeting with a woman there I felt great. She told me i could see the flowers a day before just incase I wanted anything changed! So I met with her a few times after booking them and even made a few phone calls to finalize things. Well the day before the wedding came and i called to see when i could go see my flowers. I was told i could not. (should have been my first sign but I had SO much going on that day) Well the day of my wedding came and the flowers showed up while i was with my photographer and all i could hear was (is this what she ordered..shh dont tell her dont get her upset.. ) so of course I went in the room to see (now brace yourself for this) all the wrong colors, none of the girls handlewas wrapped in stems, my bouquet ALLLLL wrong and my flower girls didnt even have FLOWERS they had a MUSH of netting. It was horrible. THEN my mom gets a call from the church that at 5:15 (with a 5:30) ceremony the flowers for the MEN have jsut arrived (this turned out to be a good thing because ALL of their flowers were wrong so at least the HIDEOUS things only made it into some of the pictures. I tried contacting the company to rectify the situation and, guess what big surprise, they never called back. THey also didnt make one of the plants for the card table. Its was horrifying!!! BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!