Men's Wearhouse (Santa Monica, CA)

We were very nervous, after hearing about all the nightmares that come along with these bozo rental places. Most things worked out fine, except: My brother's jacket was way too big, and he ended up borrowing one from my dad. Also, my DH gave ties as gifts to his groomsmen ( Red with turquoise stripes, of course!), but the dad's tuxes were supposed to be rented with ties...well, they forgot to give the dads their ties, maybe they got confused, but my DH's dad and step dad did not have ties at our wedding!!

It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are incompetent. We experienced one particular salesperson to be completely incompetent at her job as she made a bunch of mistakes. We spent nearly 2 hours at the store when we came to pay for all of the tuxedos for our groomsmen. It was a very frustrating experience. Luckily, we got all of the right vests and ties for the groomsmen and fathers. However, they neglected to tell me (even though I had spoken to them several times on the phone) that the original tux that we had ordered (a 2 button Calvin Klein) was discontinued and that it was now just a 1 button tux. Thankfully it looked similar to the original, but I would have liked to have known about it! Overall, a less than satisfying experience.

...I had a terrible experience here. I went to the one in Glendale and my then fiance and I stood there for like thirty minutes being ignored. Then, after we finally were assisted by an older rude gentlemen, they told us the two button Calvin Klein advertised in their catalogue was not yet available in any of the LA stores.

Hunh?? Thanks for wasting my time. Grrr....