Mercurio Brothers Printing

WOW!!! I loooooooove my invitations and I loooove Mercurio Brothers! Here are the reasons why:

* Great customer service
* Samples were mailed to me within 2-3 days of my purchase, and also properly labeled
* Very affordable letterpress
* When I purchased the invitations and sent them my design, they had the proof ready for me the next day
* The invitations look great and are exactly what I wanted!

I got the Somerset 500g for the invitation, and the Somerset 300g for the RSVP cards.

They rock!! My invitations turned out so.....awesome!! Of utmost high quality and service. I worked with Joe who was great! He implemented my ideas (for a small fee) and it came out beautifully. Another option would be to pay a designer or calligrapher ~$300 to design it and you can take your file to them to print. I recommend their Somerset paper because the press is deeper set. Unless you want colored paper, then the Arturo works. Good communication and turnaround time. The only negative is that if you would like liners, they do not offer that. But, you can get them online.

I cannot say enough positive words about these guys. I've been printing invitations, brochures and the like for years and stumbled across them when I started planning our wedding. The quality of their letterpress is excellent- deep imprinting, high quality coloring and thick paper. They were fast with the printing and I felt their pricing was incredibly reasonable. I worked with Bob and Damian- both gave excellent customer service. I've already used them again and printed an invitation for bridal shower I'm hosting. I just love their work!

Note to the non-design savvy: for a nominal fee, they will design your invitation for your.

The quality of my letterpress order was great, so I really didn't want to give them a not-so-hot review. However, I recently discovered that someone else had the same problem as I did, which leads me to believe that this is an actual problem, not just a fluke.

I would also like to say that I fully intended to use Mercurio Brothers for printing for my business, so I was really disappointed with my experience there.

On their website, they say single pieces will take 2-3 weeks, and that people should call for a specific delivery date. After two weeks, I decided to call to get an exact time estimate. Turns out they lost my order. The guy on the phone was totally condescending, asking me why I placed the entire order online and why I wouldn't have called to make sure everything went through. I had to explain several times that I'd had an email exchange with one of their employees and didn't think I needed to call. Initially he told me that I would need to pay a $50 rush order fee in order to have them done by the end of the month (two weeks late), and if I wasn't willing to pay the $50, they would be done mid-June (my invites were supposed to go out at the beginning of June, and I still had to do some assembly once I got the letterpress). Needless to say, I was rather upset about the situation, because it isn't my fault that they lost my order, and I shouldn't have to pay a rush fee in order to have them done later than they should have been done in the first place.

Long story a teeny bit shorter, I had to read him several statements off of their website and all of the emails I had received before he agreed to talk to the "big boss" and get my order moved up. He gave me a delivery date. I called on that delivery date before I drove all the way over there, and it STILL wasn't done! They had written a delivery date of over a week later! I explained the situation AGAIN and was told they would be done the next day. Luckily, they were. As I said, the quality is really good, but their customer service SUCKS. I never received so much as an apology! I don't really care how busy they are--once I found out they lost another person's order, I decided to post the review. Losing orders is NOT a good thing, and neither is talking down to customers.

Long story short: IF YOU ORDER FROM MERCURIO BROTHERS, MAKE SURE TO CALL AND MAKE SURE THAT THEY ARE INDEED GOING TO PRINT IT. Again, I am not the only person whom this has happened to.

They are the most reasonably priced letterpress that I could find and they come highly recommended by many, myself included. MB is the way to go if you already have your design worked out. I never even check out their location even though I'm probably only 15min. away. All contact with them was 98% through email (just the way I like it!). There was no hassle and I was completely overwhelmed with their press & paper quality. Their turnaround time was fast and I even ordered more response cards at the last minute; they were able to get them to me with in a week!

I got my invitations a month ago and they were spectacular. I ordered 300 5x7 invitations & RSVPs printed in two colors. The prices are unbeatable. I must say the customer service this company offer is the best. I changed my design about 5 times and each time they we're quick to get me back the proof without any complaints. I highly recommend Mercurio Brothers Printing to all those DIY brides out there who is looking for affordable letterpress invitations.

We got our invitations a couple of days ago and are extremely pleased with them. They are exactly what I expected - beautiful and elegant. The quality of the paper is excellent (we used the somerset 300g paper). Our guests were very impressed and we got many compliments for them! I'm also happy that the cost was reasonable (especially for letterpress!! You can't find better prices, really), they came in on time, and that communication with the vendor was easy, especially via e-mail (although be warned that they are not open and do not answer e-mails on the weekend). My fiance designed the invitations with images they sent us through e-mail. They use Pantone colors and so we chose our colors by looking at swatches which were available at Kinko's, since we live in Southern California and could not make it into their store. If you want letterpress wedding invitations that are reasonably-priced, but also unique and high-quality, I highly recommend Mercurio Brothers. Also, love that they are mom-and-pop!