Merlili

I'm still kind of indifferent about the service I received EVERY time I went into the store. I have to say that my dress was one of a kind and I would not have found ti anywhere else...but with that said, it was a headache everytime I went in. For start, they are a small store with a great selection, but no coputer, no register, it's all paper and pen! That can get a bit tricky once people start scratching out on copies. There were tons of discrepancies and "he said, she saids." Overall, the women tried to help me but their boss was never in and could never be reached...which left us all very stressed and unsure. Great dresses...poor service...I can't really sum it up any other way.

My dress was beautiful. The staff were friendly. my dress came in on time and the alteration was done with care and thoughtfulness. The seamstress even came to the hotel after hours to bustle my dress for me.

I got a Kitty Chen Couture dress (they are the only authorized retailer of Kitty Chen in Miami) and although I went in roughly 5 months before my wedding, they got my dress to me in time complete with alterations. They even stayed open late one night so I could go for my fitting. Prompt, polite and so genuinely caring and excited for me. It was beyond my expectations. We loved them so much my bridal party purchased their dresses from there as well. I loved them and still adore my gown!!! :) I will definitely go back for any other formal event I have!

I was having a really tough day shopping for my dress. I didn't fit anything properly and people were trying to sell me something that I didn't really like. All this was going on when I went to Merlili and they made me feel fantastic!!! I was able to see lots of dresses and the girls calmed me down and helped me find what I wanted. I thought that the dress I wanted was going to be really expensive but it was very reasonable. The alterations department was able to change the dress that I picked out exactly the way I wanted and in a day! They were awesome :)I also got my headpiece there and absolutely loved it!

I wish I could give the a 5.0, because my dress was beautiful. There was just a big mix up with my fittings which ended up leaving my first and only fitting 4 days before the wedding, but it all turned out well, the dress fit great and bustled perfectly. So in the end, after a moderate amount of stress, things turned out good.

Martha is one of the sweetest salespersons I had the pleasure of meeting. As you will see, not everyone is like this.Martha and Lili make you feel very much at home. The store is quaint but be patient, you will be able to find the dress of your dreams. They listen and try to accomodate more than many other vendors do.

My experience with Merlili was very mixed. This is the only negative review I am writing of my vendors- and it pains me to do it. But The reason for the low review is simple. Their alterations seamstress is horrible.Initially I had a great experience with Merlili- the salesperson Marta was wonderful! She helped me, treated me and my mother like gold, and even picked out the dress I ultimately ended up buying! I love Marta to death.However- after the sales process- the alterations process took over and it was awful.The seamstress was cold, and downright rude at times.First of all she only speaks spanish, and when I struggled to communicate with her in spanish she spoke to me with attitude. Not exactly thrilling during a bride's special time.My first fitting went ok. But I told her to take in the bust more when she was pinning it because I am very petite and it was a strapless dress. She claimed she pinned it correctly.The second fitting showed she had done anything but measure me correctly. The top of the gown stuck out off my chest like a shelf. Not only that but there were issues in the back with the slip riding up, and she didn't even do the bustle!When I pointed out that more alterations were clearly needed she accused me of losing weight (which I didn't and I would have had to have lost 3 inches from each armpit for that to have been the cause..)and she said she would charge me EXTRA for the additional alterations! Even though it was her mistake. Marta assured me they wouldn't but the damage was done- I had serious concerns about my dress.My wedding was April 10- the seamstress refused to promise to have the dress done until April 1! That was more than a month after the second fitting! I repeatedly asked it to be done sooner and was told just to stop worrying, it would all be fine.Well, it was partially fine. When I went in for the third fitting- the bust was fixed (though there was some puckering on the chest area.)The slip problem had mostly been corrected. But the bustle was completely different than the one I wanted, and she had never bothered to call me to tell me she was changing it!With so little time before the wedding, I just took the dress as is- afraid she would mess it up more.Had Marta been in charge of the alterations- this review would have been a 5.

Wonderful wedding store, had all the choices to look for amongst rings. Very comforting and east to talk to staff, made finding the right ring easier. Would definitely recommend on their performance with us and helping us find a ring, I really appreciate it and am very happy I bought my ring from Merlili.

The whole staff at Merlili was very friendly and welcoming. They weren't on top of you when looking through the dress, which I appreciate. The dress I bought arrived on time, although the alterations weren't done on time, due to circumstances out of their control, they made sure I had my dress on time. Overall it was a pleasure working with them and I would recommend Merlili to anyone. Thank you!

When I was shopping for wedding dresses I could not have asked for a better place than Merlili. Everyone that works there was wonderful and so helpful.

The ring my husband got for me was from Merlili, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.

My dress was beautiful and I felt like a princess in it! The ladies at the shop are wonderful and feel like family!

Merlili is a one of a kind bridal store, from the moment you walk in you are being helped and attended too. Lily and Martha attended to all my needs and requests. Every time I called the store Lily and Martha knew exactly who I was and they took care of me on personal real level –great customer service. Buying my wedding dress and my bridesmaid dresses from Merlili was the easiest choice I made in my wedding planning. I highly recommend Merlili, it is a top notch store.

Wonderful dress selection and exceptional service. Prices that fit almost every budget.

I was so happy that I had an experience with Merlili.The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.

From the time I walked in the door, I knew this was the place I would find my dress. Martha was so helpful and actually selected my dress which was a dream. They made a number of alterations that were done to perfection. The level of commitment to the bride and her dress was amazing! If you want that one of a kind dress with a high level of attention Merlli is your place.

Merlili is a store I would recommend to all brides because you get great value and service simultaneously.

I like Martha the attendent. She was really sweet. The fitting was perfect!

I loved loved loved my dress! The best part was when I walked in the people that worked there said they had the perfect dress for me in the back before I even tried any on. I was skeptical about trying it on (it wasn't what I was looking for), but I tried it on and it was the PERFECT DRESS. I felt like an absolute princess. The only issue I had was that the dress was WAY TO BIG when I finally got it. They must have messed up with my measurements (which cost me a lot in alterations).

I was very pleased with the service at Merlili.I went in there two weeks before my wedding day and Martha took good care of me from the moment i walked in until the day before the wedding when i went back to pick up my dress.Alterations were done perfectly!!!!!!

I found my gorgeous gown at this great shop. It was the last shop that I went to on my first big day of dress hunting. Merlili's pleasant staff was a nice change after leaving the store next door where the obnoxious owner was very rude. I loved my dress! My workouts meant that I lost a lot of inches between my purchase and my wedding day, but their seamstress is amazing. The dress fit perfectly. When I was shoe shopping, I needed a swatch to match the right color, and one of the owner’s, Marie, mailed one to me right away. Note: I had a one-point french bustle. I hear that bustle buttons pop off a lot at receptions, mine did. My recommendation would be to ask for more than one button to be sewn on, even if it's a one-point bustle. (I'm not even sure if that exists, but maybe it's possible)

I found my gorgeous gown at this great shop. It was the last shop that I went to on my first big day of dress hunting. Merlili's pleasant staff was a nice change after leaving the store next door where the obnoxious owner was very rude. I loved my dress! My workouts meant that I lost a lot of inches between my purchase and my wedding day, but their seamstress is amazing. The dress fit perfectly. When I was shoe shopping, I needed a swatch to match the right color, and one of the owner’s, Marie, mailed one to me right away. Note: I had a one-point french bustle. I hear that bustle buttons pop off a lot at receptions, mine did. My recommendation would be to ask for more than one button to be sewn on, even if it's a one-point bustle. (I'm not even sure if that exists, but maybe it's possible).

Sales person (i think it was Marta) pretty much hit the nail on the head, found the perfect gown for me and matched it with a beautiful veil! so far 2 of my girlfriends have borrowed my veil for their wedding. The only problem i had was their restroom was always "out of service" and we would have to walk over to another store. The seamstress was only available on weekdays so i had to use my sick days to get my dress fitted. AND my mom pretty much had to tell the seamstress what to do cause she seemed to not know to fit the dress, but she did manage to do the job right.

Their dresses are beautiful and affordable! I came in with a specific idea but my sales person helped me find the perfect dress that really fit who I am. Their alterations are exceptional - she took in the corset on the dress and it fit perfect!

The owner, Lili, is super, super nice! The seamstress is lazy and would not fix my dress until Lili came in and told her what to do. I had to go in several times to have my dress fitted to where I felt comfortable in it and even the night of my wedding, one of the straps broke because the seamstress did not reinforce it the way I had asked her to. Lili needs to fire her because otherwise, her business is amazing! She has the best prices I found on Miracle Mile and she makes everything ok if there is a problem. I bought my rehearsal dinner dress and shoes, as well as my tiara and veil from her because she is so wonderful and the products she has are great. She has good taste and helped me put together my entire look with my veil and tiara to match my dress. Please don't disregard her store based on my reviews of her seamstress, get your dress from her and take it somewhere to be altered. Lili is wonderful! Her seamstress sucks.

When I first visited Merlili, the ladies was very nice and very helpful. I found what I was looking for in a matter of minutes. They were very patient as well. Everything was perfect up until my second fitting. The dress was too big and the seamstress seemed very stressed and flustered about the whole thing and did not make me feel at ease as she kept telling me that she didn't know if she would be able to haev the dress ready for the wedding. Fortunately it was but I had to end up paying like an extra $400 for alterations which I did not believe to be my fault. I was very happy with the end result though as the dress, veil, shoes, and the jewlery was beautiful.

After strolling up and down Miracle Mile we finally found this great store. Most stores in Miracle Mile and Fort Lauderdale carry basically the same dresses with little variation, but Merlili definitely has an authentic collection, unique, elegant and with comfortable prices. I loved my gown! Just what I was looking for, just perfect. The staff was incredible right from the beginning! During my first fitting I hadn't had a change to grab a snack or anything and I nearly fainted, one of the salesgirls, Patricia, immediately brought me some cookies and rushed outside in the rain to bring me a coke. Definitely an experience! The seamstress did a great job as well. Great service, great collection and even relaxing!

Best place on The Mile to get a wedding dress, Mother of The Bride, and bridesmaid dresses. The staff and merchandise are top notch! The selection you'll find here will fit all budgets and body shapes.