Metropolis Ballroom
6 South Vail Avenue
Arlington Heights, IL 60005
Contact
(847) 870-8787
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Site description
capacity: 250 or less
style: banquet hall
Reviews for Metropolis Ballroom
I give Metropolis 5 stars for the wedding day itself and minus one star for some of the planning aspects. We had our ceremony and reception here. I really liked that we were the only event that day (one of my requirements for a reception location). This is a beautiful space with the wood floors and high ceilings in the ballroom. They have remodeled and updated the smaller room that we used for cocktails. The Harmony room was used for touch ups between pictures and the ceremony. The food was some of the best I have had at a wedding and the service during the reception was excellent.
I had some frustration with the planning aspects. Most importantly, in a matter of 13 months, we had 3 different co-coordinators and 2 different chefs. The communication among these people was poor. I spent a lot of time repeating decisions that were already made. Michael (who finally inherited us) is a wedding planner in every sense of the term. He is very set on the “right way” to do things. I occasionally felt looked down upon as a “bad bride” because I didn’t care about linens or how the napkins were folded. But I know a lot of brides care about those things and here no detail is too small.
I would like you to know that the Metropolis is a beauitful place have a wedding but....have something not go the right way and you are out of luck, customer service is for the birds. So beware!
Don't drop off anything prior like most places want you to do, they will not take responsiblity, especially when they break something and blame the bride for being it in broken. Beware is all I have to say.


